add /save; add troubleshooting subsection

diff --git a/content/kb/sasl/irssi.md b/content/kb/sasl/irssi.md
index 10f9a85527537beda28ecb996b5a51d3f92a19a9..a1ca7befea6b945d4236f4cf89bce128ffa49d82 100644 (file)
--- a/content/kb/sasl/irssi.md
+++ b/content/kb/sasl/irssi.md
@@ -10,7 +10,15 @@ Recent Irssi versions include built-in SASL support via `/network`:
 
     /network add -sasl_username <login> -sasl_password <password> -sasl_mechanism PLAIN freenode
     /server add -auto -net freenode -ssl -ssl_verify irc.freenode.net 6697
+    /save
 
+## Troubleshooting
+
+To check that the setting was correct, run `/network' and confirm that the freenode entry looks like this:
+
+    freenode: sasl_mechanism: plain, sasl_username: gryllida, sasl_password: (pass)
+
+All three items (mechanism, username, and password) must be set.
 
 # Older versions
 
@@ -28,3 +36,7 @@ Now load and configure it inside Irssi:
     /server add -auto -net freenode -ssl -ssl_verify irc.freenode.net 6697
     /sasl set freenode <login> <password> PLAIN
     /sasl save
+    /save
+
+# Troubleshooting
+