From: Svetlana Tkachenko <redacted>
Date: Wed, 19 Apr 2017 00:15:56 +0000 (+1000)
Subject: add /save; add troubleshooting subsection
X-Git-Url: https://jfr.im/git/irc/freenode/web-7.0.git/commitdiff_plain/3f95c6dfa9e8ca6466717ae386acbdf4bdb6010c

add /save; add troubleshooting subsection
---

diff --git a/content/kb/sasl/irssi.md b/content/kb/sasl/irssi.md
index 10f9a8552..a1ca7befe 100644
--- a/content/kb/sasl/irssi.md
+++ b/content/kb/sasl/irssi.md
@@ -10,7 +10,15 @@ Recent Irssi versions include built-in SASL support via `/network`:
 
     /network add -sasl_username <login> -sasl_password <password> -sasl_mechanism PLAIN freenode
     /server add -auto -net freenode -ssl -ssl_verify irc.freenode.net 6697
+    /save
 
+## Troubleshooting
+
+To check that the setting was correct, run `/network' and confirm that the freenode entry looks like this:
+
+    freenode: sasl_mechanism: plain, sasl_username: gryllida, sasl_password: (pass)
+
+All three items (mechanism, username, and password) must be set.
 
 # Older versions
 
@@ -28,3 +36,7 @@ Now load and configure it inside Irssi:
     /server add -auto -net freenode -ssl -ssl_verify irc.freenode.net 6697
     /sasl set freenode <login> <password> PLAIN
     /sasl save
+    /save
+
+# Troubleshooting
+