Our staff are expected to work together closely and communication is key in any freenode relationship, be that with users, among staff or with sponsor contacts. It is important to us to be consistent in the way we provide support and apply policy and we expect all volunteers to be intimately familiar with our policies, procedures and philosophies -- which in turn means that senior staff invest a lot of time in ensuring that any new recruits are given adequate support when getting to know the ins and outs of the network and what being a freenode volunteer entails.
Our staff are expected to work together closely and communication is key in any freenode relationship, be that with users, among staff or with sponsor contacts. It is important to us to be consistent in the way we provide support and apply policy and we expect all volunteers to be intimately familiar with our policies, procedures and philosophies -- which in turn means that senior staff invest a lot of time in ensuring that any new recruits are given adequate support when getting to know the ins and outs of the network and what being a freenode volunteer entails.