"<index>" (
" Hello there!",
- " Im $b$S$b, your helper service.",
+ " I'm $b$S$b, your helper service.",
"$b$b",
" With this service you can request help. Your",
" request will be picked up by a helper and you",
"<userindex>" (
" Hello there!",
- " Im $b$S$b, your helper service.",
+ " I'm $b$S$b, your helper service.",
"$b$b",
" With this service you can request help. Your",
" request will be picked up by a helper and you",
" will be assisted.",
"=---------------------------------------=",
" $bCLOSEREQ$b - Close your current request.",
- " $bHELPER$b - Find out whos currently helping you.",
+ " $bHELPER$b - Find out who is currently helping you.",
" $bSHOWREQ$b - Detailed information on your current request.",
" $bWAIT$b - Find out where you are in the queue.",
"$b$b",
"USER ACCESS" ("User access levels",
"There are four levels of user access to $S: $btrial$b helper, $bhelper$b, $bmanager$b, and $bowner$b.",
"Helpers can use the normal help queue management functions.",
- "Trial helpers have the same access as helpers, but they do not stop the \"empty alert\" from occuring",
+ "Trial helpers have the same access as helpers, but they do not stop the \"empty alert\" from occurring",
"Managers also have the ability to use the $ureassign$u command, add and remove helpers, and see stats for any helper.",
"Owners have those abilities, can add and remove managers, and change queue settings.");
"OPER" ("IRC operator administration commands",
"$bh$b - hours (60 minutes)",
"$bm$b - minutes (60 seconds)",
"$bs$b - seconds",
- "If the unit letter is not givin, seconds are assumed.",
+ "If the unit letter is not given, seconds are assumed.",
"$b$b",
"$uExamples$u:",
"$b5d$b is 5 days.",