1 /* mod-helpserv.c - Support Helper assistant service
2 * Copyright 2002-2003 srvx Development Team
4 * This file is part of srvx.
6 * srvx is free software; you can redistribute it and/or modify
7 * it under the terms of the GNU General Public License as published by
8 * the Free Software Foundation; either version 2 of the License, or
9 * (at your option) any later version.
11 * This program is distributed in the hope that it will be useful,
12 * but WITHOUT ANY WARRANTY; without even the implied warranty of
13 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
14 * GNU General Public License for more details.
16 * You should have received a copy of the GNU General Public License
17 * along with srvx; if not, write to the Free Software Foundation,
18 * Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA.
21 /* Wishlist for helpserv.c
22 * - Make HelpServ send unassigned request count to helpers as they join the
25 * - Get cmd_statsreport to sort by time and show requests closed
26 * - .. then make statsreport show weighted combination of time and requests closed :)
27 * - Something for users to use a subset of commands... like closing their
28 * own request(s), viewing what they've sent so far, and finding their
30 * - It would be nice to have some variable expansions for the custom
31 * request open/close/etc messages. ${request/id}, etc
32 * - Allow manipulation of the persist types on a per-request basis... so
33 * if it's normally set to close requests after a user quits, but there
34 * is a long-term issue, then that single request can remain
46 #define HELPSERV_CONF_NAME "modules/helpserv"
47 #define HELPSERV_HELPFILE_NAME "mod-helpserv.help"
48 const char *helpserv_module_deps
[] = { NULL
};
51 #define KEY_BOTS "bots"
52 #define KEY_LAST_STATS_UPDATE "last_stats_update"
53 #define KEY_NICK "nick"
54 #define KEY_DB_BADCHANS "badchans"
55 #define KEY_HELP_CHANNEL "help_channel"
56 #define KEY_PAGE_DEST "page_dest"
57 #define KEY_CMDWORD "cmdword"
58 #define KEY_PERSIST_LENGTH "persist_length"
59 #define KEY_REGISTERED "registered"
60 #define KEY_REGISTRAR "registrar"
61 #define KEY_IDWRAP "id_wrap"
62 #define KEY_REQ_MAXLEN "req_maxlen"
63 #define KEY_LAST_REQUESTID "last_requestid"
64 #define KEY_HELPERS "users"
65 #define KEY_HELPER_LEVEL "level"
66 #define KEY_HELPER_HELPMODE "helpmode"
67 #define KEY_HELPER_WEEKSTART "weekstart"
68 #define KEY_HELPER_STATS "stats"
69 #define KEY_HELPER_STATS_TIME "time"
70 #define KEY_HELPER_STATS_PICKUP "picked_up"
71 #define KEY_HELPER_STATS_CLOSE "closed"
72 #define KEY_HELPER_STATS_REASSIGNFROM "reassign_from"
73 #define KEY_HELPER_STATS_REASSIGNTO "reassign_to"
74 #define KEY_REQUESTS "requests"
75 #define KEY_REQUEST_HELPER "helper"
76 #define KEY_REQUEST_ASSIGNED "assigned"
77 #define KEY_REQUEST_HANDLE "handle"
78 #define KEY_REQUEST_TEXT "text"
79 #define KEY_REQUEST_OPENED "opened"
80 #define KEY_REQUEST_NICK "nick"
81 #define KEY_REQUEST_USERHOST "userhost"
82 #define KEY_REQUEST_CLOSED "closed"
83 #define KEY_REQUEST_CLOSEREASON "closereason"
84 #define KEY_NOTIFICATION "notification"
85 #define KEY_PRIVMSG_ONLY "privmsg_only"
86 #define KEY_REQ_ON_JOIN "req_on_join"
87 #define KEY_AUTO_VOICE "auto_voice"
88 #define KEY_AUTO_DEVOICE "auto_devoice"
89 #define KEY_LAST_ACTIVE "last_active"
92 #define HSFMT_TIME "%a, %d %b %Y %H:%M:%S %Z"
93 static const struct message_entry msgtab
[] = {
94 { "HSMSG_READHELP_SUCCESS", "Read HelpServ help database in "FMT_TIME_T
".%03ld seconds." },
95 { "HSMSG_INVALID_BOT", "This command requires a valid HelpServ bot name." },
96 { "HSMSG_ILLEGAL_CHANNEL", "$b%s$b is an illegal channel; cannot use it." },
97 { "HSMSG_INTERNAL_COMMAND", "$b%s$b appears to be an internal HelpServ command, sorry." },
98 { "HSMSG_NOT_IN_USERLIST", "%s lacks access to $b%s$b." },
99 { "HSMSG_LEVEL_TOO_LOW", "You lack access to this command." },
100 { "HSMSG_OPER_CMD", "This command can only be executed via $O." },
101 { "HSMSG_WTF_WHO_ARE_YOU", "$bUnable to find you on the %s userlist.$b This is a bug. Please report it." },
102 { "HSMSG_NO_USE_OPSERV", "This command cannot be used via $O. If you really need to use it, add yourself to the userlist." },
103 { "HSMSG_OPSERV_NEED_USER", "To use this command via $O, you must supply a user to target." },
104 { "HSMSG_PAGE_REQUEST", "Page from $b%s$b: $b%s$b" },
105 { "HSMSG_BAD_REQ_TYPE", "I don't know how to list $b%s$b requests." },
108 { "HSMSG_GREET_EXISTING_REQ", "Welcome back to %s. You have already opened request ID#%lu. Any messages you send to $S will be appended to that request." },
109 { "HSMSG_GREET_PRIVMSG_EXISTREQ", "Hello again. Your account has a previously opened request ID#%lu. This message and any further messages you send to $S will be appended to that request." },
111 /* User Management */
112 { "HSMSG_CANNOT_ADD", "You do not have permission to add users." },
113 { "HSMSG_CANNOT_DEL", "You do not have permission to delete users." },
114 { "HSMSG_CANNOT_CLVL", "You do not have permission to modify users' access." },
115 { "HSMSG_NO_SELF_CLVL", "You cannot change your own access." },
116 { "HSMSG_NO_BUMP_ACCESS", "You cannot give users the same or more access than yourself." },
117 { "HSMSG_NO_TRANSFER_SELF", "You cannot give ownership to your own account." },
118 { "HSMSG_ADDED_USER", "Added new $b%s$b %s to the user list." },
119 { "HSMSG_DELETED_USER", "Deleted $b%s$b %s from the user list." },
120 { "HSMSG_USER_EXISTS", "$b%s$b is already on the user list." },
121 { "HSMSG_INVALID_ACCESS", "$b%s$b is an invalid access level." },
122 { "HSMSG_CHANGED_ACCESS", "%s now has $b%s$b access." },
123 { "HSMSG_EXPIRATION_DONE", "%d eligible HelpServ bots have retired." },
124 { "HSMSG_BAD_WEEKDAY", "I do not know which day of the week $b%s$b is." },
125 { "HSMSG_WEEK_STARTS", "$b%s$b's weeks start on $b%s$b." },
128 { "HSMSG_ILLEGAL_NICK", "$b%s$b is an illegal nick; cannot use it." },
129 { "HSMSG_NICK_EXISTS", "The nick %s is in use by someone else." },
130 { "HSMSG_REG_SUCCESS", "%s now has ownership of bot %s." },
131 { "HSMSG_NEED_UNREG_CONFIRM", "To unregister this bot, you must /msg $S unregister CONFIRM" },
132 { "HSMSG_ERROR_ADDING_SERVICE", "Error creating new user $b%s$b." },
135 { "HSMSG_RENAMED", "%s has been renamed to $b%s$b." },
136 { "HSMSG_MOVE_SAME_CHANNEL", "You cannot move %s to the same channel it is on." },
137 { "HSMSG_INVALID_MOVE", "$b%s$b is not a valid nick or channel name." },
138 { "HSMSG_NEED_GIVEOWNERSHIP_CONFIRM", "To transfer ownership of this bot, you must /msg $S giveownership newowner CONFIRM" },
139 { "HSMSG_MULTIPLE_OWNERS", "There is more than one owner of %s; please use other commands to change ownership." },
140 { "HSMSG_NO_TRANSFER_SELF", "You cannot give ownership to your own account." },
141 { "HSMSG_OWNERSHIP_GIVEN", "Ownership of $b%s$b has been transferred to account $b%s$b." },
144 { "HSMSG_INVALID_OPTION", "$b%s$b is not a valid option." },
145 { "HSMSG_QUEUE_OPTIONS", "HelpServ Queue Options:" },
146 { "HSMSG_SET_COMMAND_TYPE", "$bPageType $b %s" },
147 { "HSMSG_SET_ALERT_TYPE", "$bAlertPageType $b %s" },
148 { "HSMSG_SET_STATUS_TYPE", "$bStatusPageType $b %s" },
149 { "HSMSG_SET_COMMAND_TARGET", "$bPageTarget $b %s" },
150 { "HSMSG_SET_ALERT_TARGET", "$bAlertPageTarget $b %s" },
151 { "HSMSG_SET_STATUS_TARGET", "$bStatusPageTarget$b %s" },
152 { "HSMSG_SET_GREETING", "$bGreeting $b %s" },
153 { "HSMSG_SET_REQOPENED", "$bReqOpened $b %s" },
154 { "HSMSG_SET_REQASSIGNED", "$bReqAssigned $b %s" },
155 { "HSMSG_SET_REQCLOSED", "$bReqClosed $b %s" },
156 { "HSMSG_SET_IDLEDELAY", "$bIdleDelay $b %s" },
157 { "HSMSG_SET_WHINEDELAY", "$bWhineDelay $b %s" },
158 { "HSMSG_SET_WHINEINTERVAL", "$bWhineInterval $b %s" },
159 { "HSMSG_SET_EMPTYINTERVAL", "$bEmptyInterval $b %s" },
160 { "HSMSG_SET_STALEDELAY", "$bStaleDelay $b %s" },
161 { "HSMSG_SET_REQPERSIST", "$bReqPersist $b %s" },
162 { "HSMSG_SET_HELPERPERSIST", "$bHelperPersist $b %s" },
163 { "HSMSG_SET_NOTIFICATION", "$bNotification $b %s" },
164 { "HSMSG_SET_IDWRAP", "$bIDWrap $b %d" },
165 { "HSMSG_SET_REQMAXLEN", "$bReqMaxLen $b %d" },
166 { "HSMSG_SET_PRIVMSGONLY", "$bPrivmsgOnly $b %s" },
167 { "HSMSG_SET_REQONJOIN", "$bReqOnJoin $b %s" },
168 { "HSMSG_SET_AUTOVOICE", "$bAutoVoice $b %s" },
169 { "HSMSG_SET_AUTODEVOICE", "$bAutoDevoice $b %s" },
170 { "HSMSG_PAGE_NOTICE", "notice" },
171 { "HSMSG_PAGE_PRIVMSG", "privmsg" },
172 { "HSMSG_PAGE_ONOTICE", "onotice" },
173 { "HSMSG_LENGTH_PART", "part" },
174 { "HSMSG_LENGTH_QUIT", "quit" },
175 { "HSMSG_LENGTH_CLOSE", "close" },
176 { "HSMSG_NOTIFY_DROP", "ReqDrop" },
177 { "HSMSG_NOTIFY_USERCHANGES", "UserChanges" },
178 { "HSMSG_NOTIFY_ACCOUNTCHANGES", "AccountChanges" },
179 { "HSMSG_INVALID_INTERVAL", "Sorry, %s must be at least %s." },
180 { "HSMSG_0_DISABLED", "0 (Disabled)" },
181 { "HSMSG_NEED_MANAGER", "Only managers or higher can do this." },
182 { "HSMSG_SET_NEED_OPER", "This option can only be set by an oper." },
185 { "HSMSG_REQ_INVALID", "$b%s$b is not a valid request ID, or there are no requests for that nick or account." },
186 { "HSMSG_REQ_NOT_YOURS_ASSIGNED_TO", "Request $b%lu$b is not assigned to you; it is currently assigned to %s." },
187 { "HSMSG_REQ_NOT_YOURS_UNASSIGNED", "Request $b%lu$b is not assigned to you; it is currently unassigned." },
188 { "HSMSG_REQ_FOUNDMANY", "The user you entered had multiple requests. The oldest one is being used." },
189 { "HSMSG_REQ_CLOSED", "Request $b%lu$b has been closed." },
190 { "HSMSG_REQ_NO_UNASSIGNED", "There are no unassigned requests." },
191 { "HSMSG_USERCMD_NO_REQUEST", "You must have an open request to use a user command." },
192 { "HSMSG_USERCMD_UNKNOWN", "I do not know the user command $b%s$b." },
193 { "HSMSG_REQ_YOU_NOT_IN_HELPCHAN_OPEN", "You cannot open this request as you are not in %s." },
194 { "HSMSG_REQ_YOU_NOT_IN_HELPCHAN", "You cannot be assigned this request as you are not in %s." },
195 { "HSMSG_REQ_HIM_NOT_IN_HELPCHAN", "%s cannot be assigned this request as they are not in %s." },
196 { "HSMSG_REQ_SELF_NOT_IN_OVERRIDE", "You are being assigned this request even though you are not in %s, because the restriction was overridden (you are a manager or owner). If you join and then part, this request will be marked unassigned." },
197 { "HSMSG_REQ_YOU_NOT_IN_OVERRIDE", "Note: You are being assigned this request even though you are not in %s, because the restriction was overridden by a manager or owner. If you join and then part, this request will be marked unassigned." },
198 { "HSMSG_REQ_HIM_NOT_IN_OVERRIDE", "Note: %s is being assigned this request even though they are not in %s, because the restriction was overridden (you are a manager or owner). If they join and then part, this request will be marked unassigned." },
199 { "HSMSG_REQ_ASSIGNED_YOU", "You have been assigned request ID#%lu:" },
200 { "HSMSG_REQ_REASSIGNED", "You have been assigned request ID#%lu (reassigned from %s):" },
201 { "HSMSG_REQ_INFO_1", "Request ID#%lu:" },
202 { "HSMSG_REQ_INFO_2a", " - Nick %s / Account %s" },
203 { "HSMSG_REQ_INFO_2b", " - Nick %s / Not authed" },
204 { "HSMSG_REQ_INFO_2c", " - Online somewhere / Account %s" },
205 { "HSMSG_REQ_INFO_2d", " - Not online / Account %s" },
206 { "HSMSG_REQ_INFO_2e", " - Not online / No account" },
207 { "HSMSG_REQ_INFO_3", " - Opened at %s (%s ago)" },
208 { "HSMSG_REQ_INFO_4", " - Message:" },
209 { "HSMSG_REQ_INFO_MESSAGE", " %s" },
210 { "HSMSG_REQ_ASSIGNED", "Your helper for request ID#%lu is %s (Current nick: %s)" },
211 { "HSMSG_REQ_ASSIGNED_AGAIN", "Your helper for request ID#%lu has been changed to %s (Current nick: %s)" },
212 { "HSMSG_REQ_UNASSIGNED", "Your helper for request ID#%lu has %s, so your request is no longer being handled by them. It has been placed near the front of the unhandled request queue, based on how long ago your request was opened." },
213 { "HSMSG_REQ_NEW", "Your message has been recorded and assigned request ID#%lu. A helper should contact you shortly." },
214 { "HSMSG_REQ_NEWONJOIN", "Welcome to %s. You have been assigned request ID#%lu. A helper should contact you shortly." },
215 { "HSMSG_REQ_UNHANDLED_TIME", "The oldest unhandled request has been waiting for %s." },
216 { "HSMSG_REQ_NO_UNHANDLED", "There are no other unhandled requests." },
217 { "HSMSG_REQ_PERSIST_QUIT", "Everything you tell me until you are helped (or you quit) will be recorded. If you disconnect, your request will be lost." },
218 { "HSMSG_REQ_PERSIST_PART", "Everything you tell me until you are helped (or you leave %s) will be recorded. If you part %s, your request will be lost." },
219 { "HSMSG_REQ_PERSIST_HANDLE", "Everything you tell me until you are helped will be recorded." },
220 { "HSMSG_REQ_MAXLEN", "Sorry, but your request has reached the maximum number of lines. Please wait to be assigned to a helper and continue explaining your request to them." },
221 { "HSMSG_REQ_FOUND_ANOTHER", "Request ID#%lu has been closed. $S detected that you also have request ID#%lu open. If you send $S a message, it will be associated with that request." },
223 /* Messages that are inserted into request text */
224 { "HSMSG_REQMSG_NOTE_ADDED", "Your note for request ID#%lu has been recorded." },
226 /* Automatically generated page messages */
227 { "HSMSG_PAGE_NEW_REQUEST_AUTHED", "New request (ID#%lu) from $b%s$b (Account %s)" },
228 { "HSMSG_PAGE_NEW_REQUEST_UNAUTHED", "New request (ID#%lu) from $b%s$b (Not logged in)" },
229 { "HSMSG_PAGE_UPD_REQUEST_AUTHED", "Request ID#%lu has been updated by $b%s$b (Account %s). Request was initially opened at %s, and was last updated %s ago." },
230 { "HSMSG_PAGE_UPD_REQUEST_NOT_AUTHED", "Request ID#%lu has been updated by $b%s$b (not authed). Request was initially opened at %s, and was last updated %s ago." },
231 { "HSMSG_PAGE_CLOSE_REQUEST_1", "Request ID#%lu from $b%s$b (Account %s) has been closed by %s." },
232 { "HSMSG_PAGE_CLOSE_REQUEST_2", "Request ID#%lu from $b%s$b (Not authed) has been closed by %s." },
233 { "HSMSG_PAGE_CLOSE_REQUEST_3", "Request ID#%lu from an offline user (Account %s) has been closed by %s." },
234 { "HSMSG_PAGE_CLOSE_REQUEST_4", "Request ID#%lu from an offline user (no account) has been closed by %s." },
235 { "HSMSG_PAGE_ASSIGN_REQUEST_1", "Request ID#%lu from $b%s$b (Account %s) has been assigned to %s." },
236 { "HSMSG_PAGE_ASSIGN_REQUEST_2", "Request ID#%lu from $b%s$b (Not authed) has been assigned to %s." },
237 { "HSMSG_PAGE_ASSIGN_REQUEST_3", "Request ID#%lu from an offline user (Account %s) has been assigned to %s." },
238 { "HSMSG_PAGE_ASSIGN_REQUEST_4", "Request ID#%lu from an offline user (no account) has been assigned to %s." },
239 /* The last %s is still an I18N lose. Blame whoever decided to overload it so much. */
240 { "HSMSG_PAGE_HELPER_GONE_1", "Request ID#%lu from $b%s$b (Account %s) $bhas been unassigned$b, as its helper, %s has %s." },
241 { "HSMSG_PAGE_HELPER_GONE_2", "Request ID#%lu from $b%s$b (Not authed) $bhas been unassigned$b, as its helper, %s has %s." },
242 { "HSMSG_PAGE_HELPER_GONE_3", "Request ID#%lu from an offline user (Account %s) $bhas been unassigned$b, as its helper, %s has %s." },
243 { "HSMSG_PAGE_HELPER_GONE_4", "Request ID#%lu from an offline user (No account) $bhas been unassigned$b, as its helper, %s has %s." },
244 { "HSMSG_PAGE_WHINE_HEADER", "$b%u unhandled request(s)$b waiting at least $b%s$b (%u total)" },
245 { "HSMSG_PAGE_IDLE_HEADER", "$b%u users$b in %s $bidle at least %s$b:" },
246 { "HSMSG_PAGE_EMPTYALERT", "$b%s has no helpers present (%u unhandled request(s))$b" },
247 { "HSMSG_PAGE_ONLYTRIALALERT", "$b%s has no full helpers present (%d trial(s) present; %u unhandled request(s))$b" },
248 { "HSMSG_PAGE_FIRSTEMPTYALERT", "$b%s has no helpers present because %s has left (%u unhandled request(s))$b" },
249 { "HSMSG_PAGE_FIRSTONLYTRIALALERT", "$b%s has no full helpers present because %s has left (%d trial(s) present; %u unhandled request(s))$b" },
250 { "HSMSG_PAGE_EMPTYNOMORE", "%s has joined %s; cancelling the \"no helpers present\" alert" },
252 /* Notification messages */
253 { "HSMSG_NOTIFY_USER_QUIT", "The user for request ID#%lu, $b%s$b, has disconnected." },
254 { "HSMSG_NOTIFY_USER_MOVE", "The account for request ID#%lu, $b%s$b has been unregistered. It has been associated with user $b%s$b." },
255 { "HSMSG_NOTIFY_USER_NICK", "The user for request ID#%lu has changed their nick from $b%s$b to $b%s$b." },
256 { "HSMSG_NOTIFY_USER_FOUND", "The user for request ID#%lu is now online using nick $b%s$b." },
257 { "HSMSG_NOTIFY_HAND_RENAME", "The account for request ID#%lu has been renamed from $b%s$b to $b%s$b." },
258 { "HSMSG_NOTIFY_HAND_MOVE", "The account for request ID#%lu has been changed to $b%s$b from $b%s$b." },
259 { "HSMSG_NOTIFY_HAND_STUCK", "The user for request ID#%lu, $b%s$b, has re-authenticated to account $b%s$b from $b%s$b, and the request remained associated with the old handle." },
260 { "HSMSG_NOTIFY_HAND_AUTH", "The user for request ID#%lu, $b%s$b, has authenticated to account $b%s$b." },
261 { "HSMSG_NOTIFY_HAND_UNREG", "The account for request ID#%lu, $b%s$b, has been unregistered by $b%s$b." },
262 { "HSMSG_NOTIFY_HAND_MERGE", "The account for request ID#%lu, $b%s$b, has been merged with $b%s$b by %s." },
263 { "HSMSG_NOTIFY_ALLOWAUTH", "The user for request ID#%lu, $b%s$b, has been permitted by %s to authenticate to account $b%s$b without hostmask checking." },
264 { "HSMSG_NOTIFY_UNALLOWAUTH", "The user for request ID#%lu, $b%s$b, has had their ability to authenticate without hostmask checking revoked by %s." },
265 { "HSMSG_NOTIFY_FAILPW", "The user for request ID#%lu, $b%s$b, has attempted to authenticate to account $b%s$b, but used an incorrect password." },
266 { "HSMSG_NOTIFY_REQ_DROP_PART", "Request ID#%lu has been $bdropped$b because %s left the help channel." },
267 { "HSMSG_NOTIFY_REQ_DROP_QUIT", "Request ID#%lu has been $bdropped$b because %s quit IRC." },
268 { "HSMSG_NOTIFY_REQ_DROP_UNREGGED", "Request ID#%lu (account %s) has been $bdropped$b because the account was unregistered." },
270 /* Presence and request-related messages */
271 { "HSMSG_REQ_DROPPED_PART", "You have left $b%s$b. Your help request (ID#%lu) has been deleted." },
272 { "HSMSG_REQ_WARN_UNREG", "The account you were authenticated to ($b%s$b) has been unregistered. Therefore unless you register a new handle, or authenticate to another one, if you disconnect, your HelpServ $S (%s) request ID#%lu will be lost." },
273 { "HSMSG_REQ_DROPPED_UNREG", "By unregistering the account $b%s$b, HelpServ $S (%s) request ID#%lu was dropped, as there was nobody online to associate the request with." },
274 { "HSMSG_REQ_ASSIGNED_UNREG", "As the account $b%s$b was unregistered, HelpServ $S (%s) request ID#%lu was associated with you, as you were authenticated to that account. If you disconnect, then this request will be lost forever." },
275 { "HSMSG_REQ_AUTH_STUCK", "By authenticating to account $b%s$b, HelpServ $S (%s) request ID#%lu remained with the previous account $b%s$b (because the request will remain until closed). This means that if you send $S a message, it $uwill not$u be associated with this request." },
276 { "HSMSG_REQ_AUTH_MOVED", "By authenticating to account $b%s$b, HelpServ $S (%s) request ID#%lu ceased to be associated with your previously authenticated account ($b%s$b), and was transferred to your new account (because the request will only remain until you %s). This means that if you send $S a message, it $uwill$u be associated with this request." },
279 { "HSMSG_BOTLIST_HEADER", "$bCurrent HelpServ bots:$b" },
280 { "HSMSG_USERLIST_HEADER", "$b%s users:$b" },
281 { "HSMSG_USERLIST_ZOOT_LVL", "%s $b%ss$b:" },
282 { "HSMSG_REQLIST_AUTH", "You are currently assigned these requests:" },
283 { "HSMSG_REQ_LIST_TOP_UNASSIGNED", "Listing $ball unassigned$b requests (%d in list)." },
284 { "HSMSG_REQ_LIST_TOP_ASSIGNED", "Listing $ball assigned$b requests (%d in list)." },
285 { "HSMSG_REQ_LIST_TOP_YOUR", "Listing $byour$b requests (%d in list)." },
286 { "HSMSG_REQ_LIST_TOP_ALL", "Listing $ball$b requests (%d in list)." },
287 { "HSMSG_REQ_LIST_NONE", "There are no matching requests." },
288 { "HSMSG_STATS_TOP", "Stats for %s user $b%s$b (week starts %s):" },
289 { "HSMSG_STATS_TIME", "$uTime spent helping in %s:$u" },
290 { "HSMSG_STATS_REQS", "$uRequest activity statistics:$u" },
292 /* Status report headers */
293 { "HSMSG_STATS_REPORT_0", "Stats report for current week" },
294 { "HSMSG_STATS_REPORT_1", "Stats report for one week ago" },
295 { "HSMSG_STATS_REPORT_2", "Stats report for two weeks ago" },
296 { "HSMSG_STATS_REPORT_3", "Stats report for three weeks ago" },
298 /* Responses to user commands */
299 { "HSMSG_YOU_BEING_HELPED", "You are already being helped." },
300 { "HSMSG_YOU_BEING_HELPED_BY", "You are already being helped by $b%s$b." },
301 { "HSMSG_WAIT_STATUS", "You are %d of %d in line; the first person has waited %s." },
305 enum helpserv_level
{
315 static const char *helpserv_level_names
[] = {
333 static const struct {
338 { "none", "MSG_NONE", NULL
},
339 { "notice", "HSMSG_PAGE_NOTICE", irc_notice
},
340 { "privmsg", "HSMSG_PAGE_PRIVMSG", irc_privmsg
},
341 { "onotice", "HSMSG_PAGE_ONOTICE", irc_wallchops
},
352 static const struct {
357 { "command", "HSMSG_SET_COMMAND_TARGET", "HSMSG_SET_COMMAND_TYPE" },
358 { "alert", "HSMSG_SET_ALERT_TARGET", "HSMSG_SET_ALERT_TYPE" },
359 { "status", "HSMSG_SET_STATUS_TARGET", "HSMSG_SET_STATUS_TYPE" },
366 MSGTYPE_REQ_ASSIGNED
,
372 static const struct {
375 } message_types
[] = {
376 { "greeting", "HSMSG_SET_GREETING" },
377 { "reqopened", "HSMSG_SET_REQOPENED" },
378 { "reqassigned", "HSMSG_SET_REQASSIGNED" },
379 { "reqclosed", "HSMSG_SET_REQCLOSED" },
380 { "reqdropped", "HSMSG_SET_REQDROPPED" },
386 INTERVAL_WHINE_DELAY
,
387 INTERVAL_WHINE_INTERVAL
,
388 INTERVAL_EMPTY_INTERVAL
,
389 INTERVAL_STALE_DELAY
,
393 static const struct {
396 } interval_types
[] = {
397 { "idledelay", "HSMSG_SET_IDLEDELAY" },
398 { "whinedelay", "HSMSG_SET_WHINEDELAY" },
399 { "whineinterval", "HSMSG_SET_WHINEINTERVAL" },
400 { "emptyinterval", "HSMSG_SET_EMPTYINTERVAL" },
401 { "staledelay", "HSMSG_SET_STALEDELAY" },
405 enum persistence_type
{
411 static const struct {
414 } persistence_types
[] = {
415 { "reqpersist", "HSMSG_SET_REQPERSIST" },
416 { "helperpersist", "HSMSG_SET_HELPERPERSIST" },
420 enum persistence_length
{
427 static const struct {
430 } persistence_lengths
[] = {
431 { "part", "HSMSG_LENGTH_PART" },
432 { "quit", "HSMSG_LENGTH_QUIT" },
433 { "close", "HSMSG_LENGTH_CLOSE" },
437 enum notification_type
{
445 static const struct {
448 } notification_types
[] = {
449 { "none", "MSG_NONE" },
450 { "reqdrop", "HSMSG_NOTIFY_DROP" },
451 { "userchanges", "HSMSG_NOTIFY_USERCHANGES" },
452 { "accountchanges", "HSMSG_NOTIFY_ACCOUNTCHANGES" },
456 static const char *weekday_names
[] = {
467 static const char *statsreport_week
[] = {
468 "HSMSG_STATS_REPORT_0",
469 "HSMSG_STATS_REPORT_1",
470 "HSMSG_STATS_REPORT_2",
471 "HSMSG_STATS_REPORT_3"
475 const char *description
;
476 const char *reqlogfile
;
477 unsigned long db_backup_frequency
;
478 unsigned int expire_age
;
482 static time_t last_stats_update
;
483 static int shutting_down
;
484 static FILE *reqlog_f
;
485 static struct log_type
*HS_LOG
;
487 #define CMD_NEED_BOT 0x001
488 #define CMD_NOT_OVERRIDE 0x002
489 #define CMD_FROM_OPSERV_ONLY 0x004
490 #define CMD_IGNORE_EVENT 0x008
491 #define CMD_NEVER_FROM_OPSERV 0x010
493 struct helpserv_bot
{
494 struct userNode
*helpserv
;
496 struct chanNode
*helpchan
;
498 struct chanNode
*page_targets
[PGSRC_COUNT
];
499 enum page_type page_types
[PGSRC_COUNT
];
500 char *messages
[MSGTYPE_COUNT
];
501 unsigned long intervals
[INTERVAL_COUNT
];
502 enum notification_type notify
;
504 /* This is a default; it can be changed on a per-request basis */
505 enum persistence_type persist_types
[PERSIST_T_COUNT
];
507 dict_t users
; /* indexed by handle */
509 struct helpserv_request
*unhandled
; /* linked list of unhandled requests */
510 dict_t requests
; /* indexed by request id */
511 unsigned long last_requestid
;
512 unsigned long id_wrap
;
513 unsigned long req_maxlen
; /* Maxmimum request length in lines */
515 unsigned int privmsg_only
: 1;
516 unsigned int req_on_join
: 1;
517 unsigned int auto_voice
: 1;
518 unsigned int auto_devoice
: 1;
520 unsigned int helpchan_empty
: 1;
527 struct helpserv_user
{
528 struct handle_info
*handle
;
529 struct helpserv_bot
*hs
;
530 unsigned int help_mode
: 1;
531 unsigned int week_start
: 3;
532 enum helpserv_level level
;
534 time_t join_time
; /* when they joined, or 0 if not in channel */
535 /* [0] through [3] are n weeks ago, [4] is the total of everything before that */
536 unsigned int time_per_week
[5]; /* how long they've were in the channel the past 4 weeks */
537 unsigned int picked_up
[5]; /* how many requests they have picked up */
538 unsigned int closed
[5]; /* how many requests they have closed */
539 unsigned int reassigned_from
[5]; /* how many requests reassigned from them to others */
540 unsigned int reassigned_to
[5]; /* how many requests reassigned from others to them */
543 struct helpserv_request
{
544 struct helpserv_user
*helper
;
545 struct helpserv_bot
*hs
;
546 struct string_list
*text
;
547 struct helpserv_request
*next_unhandled
;
549 struct helpserv_reqlist
*parent_nick_list
;
550 struct helpserv_reqlist
*parent_hand_list
;
552 /* One, but not both, of "user" and "handle" may be NULL,
553 * depending on what we know about the user.
555 * If persist == PERSIST_CLOSE when the user quits, then it
556 * switches to handle instead of user... and stays that way (it's
557 * possible to have >1 nick per handle, so you can't really decide
558 * to reassign a userNode to it unless they send another message
561 struct userNode
*user
;
562 struct handle_info
*handle
;
570 #define DEFINE_LIST_ALLOC(STRUCTNAME) \
571 struct STRUCTNAME * STRUCTNAME##_alloc() {\
572 struct STRUCTNAME *newlist; \
573 newlist = malloc(sizeof(struct STRUCTNAME)); \
574 STRUCTNAME##_init(newlist); \
577 void STRUCTNAME##_free(void *data) {\
578 struct STRUCTNAME *list = data; /* void * to let dict_set_free_data use it */ \
579 STRUCTNAME##_clean(list); \
583 DECLARE_LIST(helpserv_botlist
, struct helpserv_bot
*);
584 DEFINE_LIST(helpserv_botlist
, struct helpserv_bot
*);
585 DEFINE_LIST_ALLOC(helpserv_botlist
);
587 DECLARE_LIST(helpserv_reqlist
, struct helpserv_request
*);
588 DEFINE_LIST(helpserv_reqlist
, struct helpserv_request
*);
589 DEFINE_LIST_ALLOC(helpserv_reqlist
);
591 DECLARE_LIST(helpserv_userlist
, struct helpserv_user
*);
592 DEFINE_LIST(helpserv_userlist
, struct helpserv_user
*);
593 DEFINE_LIST_ALLOC(helpserv_userlist
);
595 struct helpfile
*helpserv_helpfile
;
596 static struct module *helpserv_module
;
597 static dict_t helpserv_func_dict
;
598 static dict_t helpserv_usercmd_dict
; /* contains helpserv_usercmd_t */
599 static dict_t helpserv_option_dict
;
600 static dict_t helpserv_bots_dict
; /* indexed by nick */
601 static dict_t helpserv_bots_bychan_dict
; /* indexed by chan, holds a struct helpserv_botlist */
602 /* QUESTION: why are these outside of any helpserv_bot struct? */
603 static dict_t helpserv_reqs_bynick_dict
; /* indexed by nick, holds a struct helpserv_reqlist */
604 static dict_t helpserv_reqs_byhand_dict
; /* indexed by handle, holds a struct helpserv_reqlist */
605 static dict_t helpserv_users_byhand_dict
; /* indexed by handle, holds a struct helpserv_userlist */
607 /* This is so that overrides can "speak" from opserv */
608 extern struct userNode
*opserv
;
610 #define HELPSERV_SYNTAX() helpserv_help(hs, from_opserv, user, argv[0])
611 #define HELPSERV_FUNC(NAME) int NAME(struct userNode *user, UNUSED_ARG(struct helpserv_bot *hs), int from_opserv, UNUSED_ARG(unsigned int argc), UNUSED_ARG(char *argv[]))
612 typedef HELPSERV_FUNC(helpserv_func_t
);
613 #define HELPSERV_USERCMD(NAME) void NAME(struct helpserv_request *req, UNUSED_ARG(struct userNode *likely_helper), UNUSED_ARG(char *args))
614 typedef HELPSERV_USERCMD(helpserv_usercmd_t
);
615 #define HELPSERV_OPTION(NAME) HELPSERV_FUNC(NAME)
616 typedef HELPSERV_OPTION(helpserv_option_func_t
);
618 static HELPSERV_FUNC(cmd_help
);
620 #define REQUIRE_PARMS(N) if (argc < N) { \
621 helpserv_notice(user, "MSG_MISSING_PARAMS", argv[0]); \
625 /* For messages going to users being helped */
626 #define helpserv_msguser(target, format...) send_message_type((from_opserv ? 0 : hs->privmsg_only), (target), (from_opserv ? opserv : hs->helpserv) , ## format)
627 #define helpserv_user_reply(format...) send_message_type(req->hs->privmsg_only, req->user, req->hs->helpserv , ## format)
628 /* For messages going to helpers */
629 #define helpserv_notice(target, format...) send_message((target), (from_opserv ? opserv : hs->helpserv) , ## format)
630 #define helpserv_notify(helper, format...) do { struct userNode *_target; for (_target = (helper)->handle->users; _target; _target = _target->next_authed) { \
631 send_message(_target, (helper)->hs->helpserv, ## format); \
633 #define helpserv_message(hs, target, id) do { if ((hs)->messages[id]) { \
635 send_message_type(4, (target), opserv, "%s", (hs)->messages[id]); \
637 send_message_type(4 | hs->privmsg_only, (target), hs->helpserv, "%s", (hs)->messages[id]); \
639 #define helpserv_page(TYPE, FORMAT...) do { \
640 struct chanNode *target=NULL; int msg_type=0; \
641 target = hs->page_targets[TYPE]; \
642 switch (hs->page_types[TYPE]) { \
643 case PAGE_NOTICE: msg_type = 0; break; \
644 case PAGE_PRIVMSG: msg_type = 1; break; \
645 case PAGE_ONOTICE: msg_type = 2; break; \
646 default: log_module(HS_LOG, LOG_ERROR, "helpserv_page() called but %s has an invalid page type %d.", hs->helpserv->nick, TYPE); \
647 case PAGE_NONE: target = NULL; break; \
649 if (target) send_target_message(msg_type, target->name, hs->helpserv, ## FORMAT); \
651 #define helpserv_get_handle_info(user, text) smart_get_handle_info((from_opserv ? opserv : hs->helpserv) , (user), (text))
653 struct helpserv_cmd
{
654 enum helpserv_level access
;
655 helpserv_func_t
*func
;
660 static void run_empty_interval(void *data
);
662 static void helpserv_interval(char *output
, time_t interval
) {
663 int num_hours
= interval
/ 3600;
664 int num_minutes
= (interval
% 3600) / 60;
665 sprintf(output
, "%u hour%s, %u minute%s", num_hours
, num_hours
== 1 ? "" : "s", num_minutes
, num_minutes
== 1 ? "" : "s");
668 static const char * helpserv_level2str(enum helpserv_level level
) {
669 if (level
<= HlOper
) {
670 return helpserv_level_names
[level
];
672 log_module(HS_LOG
, LOG_ERROR
, "helpserv_level2str receieved invalid level %d.", level
);
677 static enum helpserv_level
helpserv_str2level(const char *msg
) {
678 enum helpserv_level nn
;
679 for (nn
=HlNone
; nn
<=HlOper
; nn
++) {
680 if (!irccasecmp(msg
, helpserv_level_names
[nn
]))
683 log_module(HS_LOG
, LOG_ERROR
, "helpserv_str2level received invalid level %s.", msg
);
684 return HlNone
; /* Error */
687 static struct helpserv_user
*GetHSUser(struct helpserv_bot
*hs
, struct handle_info
*hi
) {
688 return dict_find(hs
->users
, hi
->handle
, NULL
);
691 static void helpserv_log_request(struct helpserv_request
*req
, const char *reason
) {
692 char key
[27+NICKLEN
];
693 char userhost
[USERLEN
+HOSTLEN
+2];
694 struct saxdb_context
*ctx
;
698 assert(reason
!= NULL
);
699 if (!(ctx
= saxdb_open_context(reqlog_f
)))
701 sprintf(key
, "%s-" FMT_TIME_T
"-%lu", req
->hs
->helpserv
->nick
, req
->opened
, req
->id
);
702 if ((res
= setjmp(ctx
->jbuf
)) != 0) {
703 log_module(HS_LOG
, LOG_ERROR
, "Unable to log helpserv request: %s.", strerror(res
));
705 saxdb_start_record(ctx
, key
, 1);
707 saxdb_write_string(ctx
, KEY_REQUEST_HELPER
, req
->helper
->handle
->handle
);
708 saxdb_write_int(ctx
, KEY_REQUEST_ASSIGNED
, req
->assigned
);
711 saxdb_write_string(ctx
, KEY_REQUEST_HANDLE
, req
->handle
->handle
);
714 saxdb_write_string(ctx
, KEY_REQUEST_NICK
, req
->user
->nick
);
715 sprintf(userhost
, "%s@%s", req
->user
->ident
, req
->user
->hostname
);
716 saxdb_write_string(ctx
, KEY_REQUEST_USERHOST
, userhost
);
718 saxdb_write_int(ctx
, KEY_REQUEST_OPENED
, req
->opened
);
719 saxdb_write_int(ctx
, KEY_REQUEST_CLOSED
, now
);
720 saxdb_write_string(ctx
, KEY_REQUEST_CLOSEREASON
, reason
);
721 saxdb_write_string_list(ctx
, KEY_REQUEST_TEXT
, req
->text
);
722 saxdb_end_record(ctx
);
723 saxdb_close_context(ctx
);
728 /* Searches for a request by number, nick, or account (num|nick|*account).
729 * As there can potentially be >1 match, it takes a reqlist. The return
730 * value is the "best" request found (explained in the comment block below).
732 * If num_results is not NULL, it is set to the number of potentially matching
734 * If hs_user is not NULL, requests assigned to this helper will be given
735 * preference (oldest assigned, falling back to oldest if there are none).
737 static struct helpserv_request
* smart_get_request(struct helpserv_bot
*hs
, struct helpserv_user
*hs_user
, const char *needle
, int *num_results
) {
738 struct helpserv_reqlist
*reqlist
, resultlist
;
739 struct helpserv_request
*req
, *oldest
=NULL
, *oldest_assigned
=NULL
;
740 struct userNode
*user
;
746 if (*needle
== '*') {
747 /* This test (handle) requires the least processing, so it's first */
748 if (!(reqlist
= dict_find(helpserv_reqs_byhand_dict
, needle
+1, NULL
)))
750 helpserv_reqlist_init(&resultlist
);
751 for (i
=0; i
< reqlist
->used
; i
++) {
752 req
= reqlist
->list
[i
];
754 helpserv_reqlist_append(&resultlist
, req
);
759 } else if (!needle
[strspn(needle
, "0123456789")]) {
760 /* The string is 100% numeric - a request id */
761 if (!(req
= dict_find(hs
->requests
, needle
, NULL
)))
766 } else if ((user
= GetUserH(needle
))) {
767 /* And finally, search by nick */
768 if (!(reqlist
= dict_find(helpserv_reqs_bynick_dict
, needle
, NULL
)))
770 helpserv_reqlist_init(&resultlist
);
772 for (i
=0; i
< reqlist
->used
; i
++) {
773 req
= reqlist
->list
[i
];
775 helpserv_reqlist_append(&resultlist
, req
);
780 /* If the nick didn't have anything, try their handle */
781 if (!resultlist
.used
&& user
->handle_info
) {
782 char star_handle
[NICKSERV_HANDLE_LEN
+2];
784 helpserv_reqlist_clean(&resultlist
);
785 sprintf(star_handle
, "*%s", user
->handle_info
->handle
);
787 return smart_get_request(hs
, hs_user
, star_handle
, num_results
);
793 if (resultlist
.used
== 0) {
794 helpserv_reqlist_clean(&resultlist
);
796 } else if (resultlist
.used
== 1) {
797 req
= resultlist
.list
[0];
798 helpserv_reqlist_clean(&resultlist
);
802 /* In case there is >1 request returned, use the oldest one assigned to
803 * the helper executing the command. Otherwise, use the oldest request.
804 * This may not be the intended result for cmd_pickup (first unhandled
805 * request may be better), or cmd_reassign (first handled request), but
806 * it's close enough, and there really aren't supposed to be multiple
807 * requests per person anyway; they're just side effects of authing. */
809 for (i
=0; i
< resultlist
.used
; i
++) {
810 req
= resultlist
.list
[i
];
811 if (!oldest
|| req
->opened
< oldest
->opened
)
813 if (hs_user
&& (!oldest_assigned
|| (req
->helper
== hs_user
&& req
->opened
< oldest_assigned
->opened
)))
814 oldest_assigned
= req
;
817 helpserv_reqlist_clean(&resultlist
);
819 return oldest_assigned
? oldest_assigned
: oldest
;
822 static struct helpserv_request
* create_request(struct userNode
*user
, struct helpserv_bot
*hs
, int from_join
) {
823 struct helpserv_request
*req
= calloc(1, sizeof(struct helpserv_request
));
824 char lbuf
[3][MAX_LINE_SIZE
], unh
[INTERVALLEN
];
825 struct helpserv_reqlist
*reqlist
, *hand_reqlist
;
826 const unsigned int from_opserv
= 0;
831 req
->id
= ++hs
->last_requestid
;
832 sprintf(unh
, "%lu", req
->id
);
833 dict_insert(hs
->requests
, strdup(unh
), req
);
838 if (hs
->last_requestid
< hs
->id_wrap
) {
839 for (i
=hs
->last_requestid
; i
< hs
->id_wrap
; i
++) {
840 sprintf(buf
, "%lu", i
);
841 if (!dict_find(hs
->requests
, buf
, NULL
)) {
842 hs
->last_requestid
= i
-1;
847 if (hs
->last_requestid
>= hs
->id_wrap
) {
848 for (i
=1; i
< hs
->id_wrap
; i
++) {
849 sprintf(buf
, "%lu", i
);
850 if (!dict_find(hs
->requests
, buf
, NULL
)) {
851 hs
->last_requestid
= i
-1;
855 if (i
>= hs
->id_wrap
) {
856 log_module(HS_LOG
, LOG_INFO
, "%s has more requests than its id_wrap.", hs
->helpserv
->nick
);
863 req
->text
= alloc_string_list(4);
865 req
->handle
= user
->handle_info
;
866 if (from_join
&& self
->burst
) {
867 extern time_t burst_begin
;
868 /* We need to keep all the requests during a burst join together,
869 * even if the burst takes more than 1 second. ircu seems to burst
870 * in reverse-join order. */
871 req
->opened
= burst_begin
;
877 if (!hs
->unhandled
) {
879 req
->next_unhandled
= NULL
;
880 } else if (self
->burst
&& hs
->unhandled
->opened
>= req
->opened
) {
881 req
->next_unhandled
= hs
->unhandled
;
883 } else if (self
->burst
) {
884 struct helpserv_request
*unh
;
885 /* Add the request to the beginning of the set of requests with
886 * req->opened having the same value. This makes reqonjoin create
887 * requests in the correct order while bursting. Note that this
888 * does not correct request ids, so they will be in reverse order
889 * though "/msg botname next" will work properly. */
890 for (unh
= hs
->unhandled
; unh
->next_unhandled
&& unh
->next_unhandled
->opened
< req
->opened
; unh
= unh
->next_unhandled
) ;
891 req
->next_unhandled
= unh
->next_unhandled
;
892 unh
->next_unhandled
= req
;
894 struct helpserv_request
*unh
;
896 for (unh
= hs
->unhandled
; unh
->next_unhandled
; unh
= unh
->next_unhandled
) ;
897 req
->next_unhandled
= NULL
;
898 unh
->next_unhandled
= req
;
901 if (!(reqlist
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
))) {
902 reqlist
= helpserv_reqlist_alloc();
903 dict_insert(helpserv_reqs_bynick_dict
, user
->nick
, reqlist
);
905 req
->parent_nick_list
= reqlist
;
906 helpserv_reqlist_append(reqlist
, req
);
908 if (user
->handle_info
) {
909 if (!(hand_reqlist
= dict_find(helpserv_reqs_byhand_dict
, user
->handle_info
->handle
, NULL
))) {
910 hand_reqlist
= helpserv_reqlist_alloc();
911 dict_insert(helpserv_reqs_byhand_dict
, user
->handle_info
->handle
, hand_reqlist
);
913 req
->parent_hand_list
= hand_reqlist
;
914 helpserv_reqlist_append(hand_reqlist
, req
);
916 req
->parent_hand_list
= NULL
;
920 fmt
= user_find_message(user
, "HSMSG_REQ_NEWONJOIN");
921 sprintf(lbuf
[0], fmt
, hs
->helpchan
->name
, req
->id
);
923 fmt
= user_find_message(user
, "HSMSG_REQ_NEW");
924 sprintf(lbuf
[0], fmt
, req
->id
);
926 if (req
!= hs
->unhandled
) {
927 intervalString(unh
, now
- hs
->unhandled
->opened
, user
->handle_info
);
928 fmt
= user_find_message(user
, "HSMSG_REQ_UNHANDLED_TIME");
929 sprintf(lbuf
[1], fmt
, unh
);
931 fmt
= user_find_message(user
, "HSMSG_REQ_NO_UNHANDLED");
932 sprintf(lbuf
[1], fmt
);
934 switch (hs
->persist_types
[PERSIST_T_REQUEST
]) {
936 fmt
= user_find_message(user
, "HSMSG_REQ_PERSIST_PART");
937 sprintf(lbuf
[2], fmt
, hs
->helpchan
->name
, hs
->helpchan
->name
);
940 fmt
= user_find_message(user
, "HSMSG_REQ_PERSIST_QUIT");
941 sprintf(lbuf
[2], fmt
);
944 log_module(HS_LOG
, LOG_ERROR
, "%s has an invalid req_persist.", hs
->helpserv
->nick
);
946 if (user
->handle_info
) {
947 fmt
= user_find_message(user
, "HSMSG_REQ_PERSIST_HANDLE");
948 sprintf(lbuf
[2], fmt
);
950 fmt
= user_find_message(user
, "HSMSG_REQ_PERSIST_QUIT");
951 sprintf(lbuf
[2], fmt
);
955 helpserv_message(hs
, user
, MSGTYPE_REQ_OPENED
);
957 send_message_type(4, user
, opserv
, "%s %s %s", lbuf
[0], lbuf
[1], lbuf
[2]);
959 send_message_type(4, user
, hs
->helpserv
, "%s %s %s", lbuf
[0], lbuf
[1], lbuf
[2]);
961 if (hs
->req_on_join
&& req
== hs
->unhandled
&& hs
->helpchan_empty
&& !user
->uplink
->burst
) {
962 timeq_del(0, run_empty_interval
, hs
, TIMEQ_IGNORE_WHEN
);
963 run_empty_interval(hs
);
969 /* Handle a message from a user to a HelpServ bot. */
970 static void helpserv_usermsg(struct userNode
*user
, struct helpserv_bot
*hs
, char *text
) {
971 const int from_opserv
= 0; /* for helpserv_notice */
972 struct helpserv_request
*req
=NULL
, *newest
=NULL
;
973 struct helpserv_reqlist
*reqlist
, *hand_reqlist
;
976 if ((reqlist
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
))) {
977 for (i
=0; i
< reqlist
->used
; i
++) {
978 req
= reqlist
->list
[i
];
981 if (!newest
|| (newest
->opened
< req
->opened
))
985 /* If nothing was found, this will set req to NULL */
989 if (user
->handle_info
) {
990 hand_reqlist
= dict_find(helpserv_reqs_byhand_dict
, user
->handle_info
->handle
, NULL
);
991 if (!req
&& hand_reqlist
) {
992 /* Most recent first again */
993 for (i
=0; i
< hand_reqlist
->used
; i
++) {
994 req
= hand_reqlist
->list
[i
];
995 if ((req
->hs
!= hs
) || req
->user
)
997 if (!newest
|| (newest
->opened
< req
->opened
))
1005 reqlist
= helpserv_reqlist_alloc();
1006 dict_insert(helpserv_reqs_bynick_dict
, user
->nick
, reqlist
);
1008 req
->parent_nick_list
= reqlist
;
1009 helpserv_reqlist_append(reqlist
, req
);
1011 if (req
->helper
&& (hs
->notify
>= NOTIFY_USER
))
1012 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_USER_FOUND", req
->id
, user
->nick
);
1014 helpserv_msguser(user
, "HSMSG_GREET_PRIVMSG_EXISTREQ", req
->id
);
1018 hand_reqlist
= NULL
;
1022 if (text
[0] == helpserv_conf
.user_escape
) {
1023 helpserv_msguser(user
, "HSMSG_USERCMD_NO_REQUEST");
1026 if ((hs
->persist_types
[PERSIST_T_REQUEST
] == PERSIST_PART
) && !GetUserMode(hs
->helpchan
, user
)) {
1027 helpserv_msguser(user
, "HSMSG_REQ_YOU_NOT_IN_HELPCHAN_OPEN", hs
->helpchan
->name
);
1031 req
= create_request(user
, hs
, 0);
1032 if (user
->handle_info
)
1033 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_NEW_REQUEST_AUTHED", req
->id
, user
->nick
, user
->handle_info
->handle
);
1035 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_NEW_REQUEST_UNAUTHED", req
->id
, user
->nick
);
1036 } else if (text
[0] == helpserv_conf
.user_escape
) {
1037 char cmdname
[MAXLEN
], *space
;
1038 helpserv_usercmd_t
*usercmd
;
1039 struct userNode
*likely_helper
;
1041 /* Find somebody likely to be the helper */
1043 likely_helper
= NULL
;
1044 else if ((likely_helper
= req
->helper
->handle
->users
) && !likely_helper
->next_authed
) {
1045 /* only one user it could be :> */
1046 } else for (likely_helper
= req
->helper
->handle
->users
; likely_helper
; likely_helper
= likely_helper
->next_authed
)
1047 if (GetUserMode(hs
->helpchan
, likely_helper
))
1050 /* Parse out command name */
1051 space
= strchr(text
+1, ' ');
1053 strncpy(cmdname
, text
+1, space
-text
-1);
1055 strcpy(cmdname
, text
+1);
1057 /* Call the user command function */
1058 usercmd
= dict_find(helpserv_usercmd_dict
, cmdname
, NULL
);
1060 usercmd(req
, likely_helper
, space
+1);
1062 helpserv_msguser(user
, "HSMSG_USERCMD_UNKNOWN", cmdname
);
1064 } else if (hs
->intervals
[INTERVAL_STALE_DELAY
]
1065 && (req
->updated
< (time_t)(now
- hs
->intervals
[INTERVAL_STALE_DELAY
]))
1066 && (!hs
->req_maxlen
|| req
->text
->used
< hs
->req_maxlen
)) {
1067 char buf
[MAX_LINE_SIZE
], updatestr
[INTERVALLEN
], timestr
[MAX_LINE_SIZE
];
1069 strftime(timestr
, MAX_LINE_SIZE
, HSFMT_TIME
, localtime(&req
->opened
));
1070 intervalString(updatestr
, now
- req
->updated
, user
->handle_info
);
1071 if (req
->helper
&& (hs
->notify
>= NOTIFY_USER
))
1072 if (user
->handle_info
)
1073 helpserv_notify(req
->helper
, "HSMSG_PAGE_UPD_REQUEST_AUTHED", req
->id
, user
->nick
, user
->handle_info
->handle
, timestr
, updatestr
);
1075 helpserv_notify(req
->helper
, "HSMSG_PAGE_UPD_REQUESTNOT_AUTHED", req
->id
, user
->nick
, timestr
, updatestr
);
1077 if (user
->handle_info
)
1078 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_UPD_REQUEST_AUTHED", req
->id
, user
->nick
, user
->handle_info
->handle
, timestr
, updatestr
);
1080 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_UPD_REQUEST_NOT_AUTHED", req
->id
, user
->nick
, timestr
, updatestr
);
1081 strftime(timestr
, MAX_LINE_SIZE
, HSFMT_TIME
, localtime(&now
));
1082 snprintf(buf
, MAX_LINE_SIZE
, "[Stale request updated at %s]", timestr
);
1083 string_list_append(req
->text
, strdup(buf
));
1087 if (!hs
->req_maxlen
|| req
->text
->used
< hs
->req_maxlen
)
1088 string_list_append(req
->text
, strdup(text
));
1090 helpserv_msguser(user
, "HSMSG_REQ_MAXLEN");
1093 /* Handle messages direct to a HelpServ bot. */
1094 static void helpserv_botmsg(struct userNode
*user
, struct userNode
*target
, char *text
, UNUSED_ARG(int server_qualified
)) {
1095 struct helpserv_bot
*hs
;
1096 struct helpserv_cmd
*cmd
;
1097 struct helpserv_user
*hs_user
;
1098 char *argv
[MAXNUMPARAMS
];
1099 int argc
, argv_shift
;
1100 const int from_opserv
= 0; /* for helpserv_notice */
1102 /* Ignore things consisting of empty lines or from ourselves */
1103 if (!*text
|| IsLocal(user
))
1106 hs
= dict_find(helpserv_bots_dict
, target
->nick
, NULL
);
1108 /* See if we should listen to their message as a command (helper)
1109 * or a help request (user) */
1110 if (!user
->handle_info
|| !(hs_user
= dict_find(hs
->users
, user
->handle_info
->handle
, NULL
))) {
1111 helpserv_usermsg(user
, hs
, text
);
1116 argc
= split_line(text
, false, ArrayLength(argv
)-argv_shift
, argv
+argv_shift
);
1120 cmd
= dict_find(helpserv_func_dict
, argv
[argv_shift
], NULL
);
1122 helpserv_notice(user
, "MSG_COMMAND_UNKNOWN", argv
[argv_shift
]);
1125 if (cmd
->flags
& CMD_FROM_OPSERV_ONLY
) {
1126 helpserv_notice(user
, "HSMSG_OPER_CMD");
1129 if (cmd
->access
> hs_user
->level
) {
1130 helpserv_notice(user
, "HSMSG_LEVEL_TOO_LOW");
1134 helpserv_notice(user
, "HSMSG_INTERNAL_COMMAND", argv
[argv_shift
]);
1135 } else if (cmd
->func(user
, hs
, 0, argc
, argv
+argv_shift
)) {
1136 unsplit_string(argv
+argv_shift
, argc
, text
);
1137 log_audit(HS_LOG
, LOG_COMMAND
, user
, hs
->helpserv
, hs
->helpchan
->name
, 0, text
);
1141 /* Handle a control command from an IRC operator */
1142 static MODCMD_FUNC(cmd_helpserv
) {
1143 struct helpserv_bot
*hs
= NULL
;
1144 struct helpserv_cmd
*subcmd
;
1145 const int from_opserv
= 1; /* for helpserv_notice */
1146 char botnick
[NICKLEN
+1]; /* in case command is unregister */
1150 send_help(user
, opserv
, helpserv_helpfile
, NULL
);
1154 if (!(subcmd
= dict_find(helpserv_func_dict
, argv
[1], NULL
))) {
1155 helpserv_notice(user
, "MSG_COMMAND_UNKNOWN", argv
[1]);
1159 if (!subcmd
->func
) {
1160 helpserv_notice(user
, "HSMSG_INTERNAL_COMMAND", argv
[1]);
1164 if ((subcmd
->flags
& CMD_NEED_BOT
) && ((argc
< 3) || !(hs
= dict_find(helpserv_bots_dict
, argv
[2], NULL
)))) {
1165 helpserv_notice(user
, "HSMSG_INVALID_BOT");
1169 if (subcmd
->flags
& CMD_NEVER_FROM_OPSERV
) {
1170 helpserv_notice(user
, "HSMSG_NO_USE_OPSERV");
1176 strcpy(botnick
, hs
->helpserv
->nick
);
1177 retval
= subcmd
->func(user
, hs
, 1, argc
-2, argv
+2);
1179 strcpy(botnick
, "No bot");
1180 retval
= subcmd
->func(user
, hs
, 1, argc
-1, argv
+1);
1186 static void helpserv_help(struct helpserv_bot
*hs
, int from_opserv
, struct userNode
*user
, const char *topic
) {
1187 send_help(user
, (from_opserv
? opserv
: hs
->helpserv
), helpserv_helpfile
, topic
);
1190 static int append_entry(const char *key
, UNUSED_ARG(void *data
), void *extra
) {
1191 struct helpfile_expansion
*exp
= extra
;
1194 row
= exp
->value
.table
.length
++;
1195 exp
->value
.table
.contents
[row
] = calloc(1, sizeof(char*));
1196 exp
->value
.table
.contents
[row
][0] = key
;
1200 static struct helpfile_expansion
helpserv_expand_variable(const char *variable
) {
1201 struct helpfile_expansion exp
;
1203 if (!irccasecmp(variable
, "index")) {
1204 exp
.type
= HF_TABLE
;
1205 exp
.value
.table
.length
= 1;
1206 exp
.value
.table
.width
= 1;
1207 exp
.value
.table
.flags
= TABLE_REPEAT_ROWS
;
1208 exp
.value
.table
.contents
= calloc(dict_size(helpserv_func_dict
)+1, sizeof(char**));
1209 exp
.value
.table
.contents
[0] = calloc(1, sizeof(char*));
1210 exp
.value
.table
.contents
[0][0] = "Commands:";
1211 dict_foreach(helpserv_func_dict
, append_entry
, &exp
);
1215 exp
.type
= HF_STRING
;
1216 exp
.value
.str
= NULL
;
1220 static void helpserv_helpfile_read(void) {
1221 helpserv_helpfile
= open_helpfile(HELPSERV_HELPFILE_NAME
, helpserv_expand_variable
);
1224 static HELPSERV_USERCMD(usercmd_wait
) {
1225 struct helpserv_request
*other
;
1227 char buf
[INTERVALLEN
];
1231 helpserv_user_reply("HSMSG_YOU_BEING_HELPED_BY", likely_helper
->nick
);
1233 helpserv_user_reply("HSMSG_YOU_BEING_HELPED");
1237 for (other
= req
->hs
->unhandled
, pos
= -1, count
= 0;
1239 other
= other
->next_unhandled
, ++count
) {
1244 intervalString(buf
, now
- req
->hs
->unhandled
->opened
, req
->user
->handle_info
);
1245 helpserv_user_reply("HSMSG_WAIT_STATUS", pos
+1, count
, buf
);
1248 static HELPSERV_FUNC(cmd_help
) {
1254 topic
= unsplit_string(argv
+1, argc
-1, NULL
);
1255 helpserv_help(hs
, from_opserv
, user
, topic
);
1260 static HELPSERV_FUNC(cmd_readhelp
) {
1261 struct timeval start
, stop
;
1262 struct helpfile
*old_helpfile
= helpserv_helpfile
;
1264 gettimeofday(&start
, NULL
);
1265 helpserv_helpfile_read();
1266 if (helpserv_helpfile
) {
1267 close_helpfile(old_helpfile
);
1269 helpserv_helpfile
= old_helpfile
;
1271 gettimeofday(&stop
, NULL
);
1272 stop
.tv_sec
-= start
.tv_sec
;
1273 stop
.tv_usec
-= start
.tv_usec
;
1274 if (stop
.tv_usec
< 0) {
1276 stop
.tv_usec
+= 1000000;
1278 helpserv_notice(user
, "HSMSG_READHELP_SUCCESS", stop
.tv_sec
, stop
.tv_usec
/1000);
1283 static struct helpserv_user
* helpserv_add_user(struct helpserv_bot
*hs
, struct handle_info
*handle
, enum helpserv_level level
) {
1284 struct helpserv_user
*hs_user
;
1285 struct helpserv_userlist
*userlist
;
1287 hs_user
= calloc(1, sizeof(struct helpserv_user
));
1288 hs_user
->handle
= handle
;
1290 hs_user
->help_mode
= 0;
1291 hs_user
->level
= level
;
1292 hs_user
->join_time
= find_handle_in_channel(hs
->helpchan
, handle
, NULL
) ? now
: 0;
1293 dict_insert(hs
->users
, handle
->handle
, hs_user
);
1295 if (!(userlist
= dict_find(helpserv_users_byhand_dict
, handle
->handle
, NULL
))) {
1296 userlist
= helpserv_userlist_alloc();
1297 dict_insert(helpserv_users_byhand_dict
, handle
->handle
, userlist
);
1299 helpserv_userlist_append(userlist
, hs_user
);
1304 static void helpserv_del_user(struct helpserv_bot
*hs
, struct helpserv_user
*hs_user
) {
1305 dict_remove(hs
->users
, hs_user
->handle
->handle
);
1308 static int cmd_add_user(struct helpserv_bot
*hs
, int from_opserv
, struct userNode
*user
, enum helpserv_level level
, int argc
, char *argv
[]) {
1309 struct helpserv_user
*actor
, *new_user
;
1310 struct handle_info
*handle
;
1315 actor
= GetHSUser(hs
, user
->handle_info
);
1316 if (actor
->level
< HlManager
) {
1317 helpserv_notice(user
, "HSMSG_CANNOT_ADD");
1324 if (!(handle
= helpserv_get_handle_info(user
, argv
[1])))
1327 if (GetHSUser(hs
, handle
)) {
1328 helpserv_notice(user
, "HSMSG_USER_EXISTS", handle
->handle
);
1332 if (!(from_opserv
) && actor
&& (actor
->level
<= level
)) {
1333 helpserv_notice(user
, "HSMSG_NO_BUMP_ACCESS");
1337 new_user
= helpserv_add_user(hs
, handle
, level
);
1339 helpserv_notice(user
, "HSMSG_ADDED_USER", helpserv_level2str(level
), handle
->handle
);
1343 static HELPSERV_FUNC(cmd_deluser
) {
1344 struct helpserv_user
*actor
=NULL
, *victim
;
1345 struct handle_info
*handle
;
1346 enum helpserv_level level
;
1351 actor
= GetHSUser(hs
, user
->handle_info
);
1352 if (actor
->level
< HlManager
) {
1353 helpserv_notice(user
, "HSMSG_CANNOT_DEL");
1358 if (!(handle
= helpserv_get_handle_info(user
, argv
[1])))
1361 if (!(victim
= GetHSUser(hs
, handle
))) {
1362 helpserv_notice(user
, "HSMSG_NOT_IN_USERLIST", handle
->handle
, hs
->helpserv
->nick
);
1366 if (!from_opserv
&& actor
&& (actor
->level
<= victim
->level
)) {
1367 helpserv_notice(user
, "MSG_USER_OUTRANKED", victim
->handle
->handle
);
1371 level
= victim
->level
;
1372 helpserv_del_user(hs
, victim
);
1373 helpserv_notice(user
, "HSMSG_DELETED_USER", helpserv_level2str(level
), handle
->handle
);
1378 helpserv_user_comp(const void *arg_a
, const void *arg_b
)
1380 const struct helpserv_user
*a
= *(struct helpserv_user
**)arg_a
;
1381 const struct helpserv_user
*b
= *(struct helpserv_user
**)arg_b
;
1383 if (a
->level
!= b
->level
)
1384 res
= b
->level
- a
->level
;
1386 res
= irccasecmp(a
->handle
->handle
, b
->handle
->handle
);
1390 static int show_helper_range(struct userNode
*user
, struct helpserv_bot
*hs
, int from_opserv
, enum helpserv_level min_lvl
, enum helpserv_level max_lvl
) {
1391 struct helpserv_userlist users
;
1392 struct helpfile_table tbl
;
1393 struct helpserv_user
*hs_user
;
1395 enum helpserv_level last_level
;
1399 users
.size
= dict_size(hs
->users
);
1400 users
.list
= alloca(users
.size
*sizeof(hs
->users
[0]));
1401 helpserv_notice(user
, "HSMSG_USERLIST_HEADER", hs
->helpserv
->nick
);
1402 for (it
= dict_first(hs
->users
); it
; it
= iter_next(it
)) {
1403 hs_user
= iter_data(it
);
1404 if (hs_user
->level
< min_lvl
)
1406 if (hs_user
->level
> max_lvl
)
1408 users
.list
[users
.used
++] = hs_user
;
1411 helpserv_notice(user
, "MSG_NONE");
1414 qsort(users
.list
, users
.used
, sizeof(users
.list
[0]), helpserv_user_comp
);
1415 switch (user
->handle_info
->userlist_style
) {
1417 tbl
.length
= users
.used
+ 1;
1419 tbl
.flags
= TABLE_NO_FREE
;
1420 tbl
.contents
= alloca(tbl
.length
* sizeof(tbl
.contents
[0]));
1421 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(tbl
.contents
[0][0]));
1422 tbl
.contents
[0][0] = "Level";
1423 tbl
.contents
[0][1] = "Handle";
1424 tbl
.contents
[0][2] = "WeekStart";
1425 for (ii
= 0; ii
< users
.used
; ) {
1426 hs_user
= users
.list
[ii
++];
1427 tbl
.contents
[ii
] = alloca(tbl
.width
* sizeof(tbl
.contents
[0][0]));
1428 tbl
.contents
[ii
][0] = helpserv_level_names
[hs_user
->level
];
1429 tbl
.contents
[ii
][1] = hs_user
->handle
->handle
;
1430 tbl
.contents
[ii
][2] = weekday_names
[hs_user
->week_start
];
1432 table_send((from_opserv
? opserv
: hs
->helpserv
), user
->nick
, 0, NULL
, tbl
);
1434 case HI_STYLE_ZOOT
: default:
1435 last_level
= HlNone
;
1438 tbl
.flags
= TABLE_NO_FREE
| TABLE_REPEAT_ROWS
| TABLE_NO_HEADERS
;
1439 tbl
.contents
= alloca(users
.used
* sizeof(tbl
.contents
[0]));
1440 for (ii
= 0; ii
< users
.used
; ) {
1441 hs_user
= users
.list
[ii
++];
1442 if (hs_user
->level
!= last_level
) {
1444 helpserv_notice(user
, "HSMSG_USERLIST_ZOOT_LVL", hs
->helpserv
->nick
, helpserv_level_names
[last_level
]);
1445 table_send((from_opserv
? opserv
: hs
->helpserv
), user
->nick
, 0, NULL
, tbl
);
1448 last_level
= hs_user
->level
;
1450 tbl
.contents
[tbl
.length
] = alloca(tbl
.width
* sizeof(tbl
.contents
[0][0]));
1451 tbl
.contents
[tbl
.length
++][0] = hs_user
->handle
->handle
;
1454 helpserv_notice(user
, "HSMSG_USERLIST_ZOOT_LVL", hs
->helpserv
->nick
, helpserv_level_names
[last_level
]);
1455 table_send((from_opserv
? opserv
: hs
->helpserv
), user
->nick
, 0, NULL
, tbl
);
1461 static HELPSERV_FUNC(cmd_helpers
) {
1462 return show_helper_range(user
, hs
, from_opserv
, HlTrial
, HlOwner
);
1465 static HELPSERV_FUNC(cmd_wlist
) {
1466 return show_helper_range(user
, hs
, from_opserv
, HlOwner
, HlOwner
);
1469 static HELPSERV_FUNC(cmd_mlist
) {
1470 return show_helper_range(user
, hs
, from_opserv
, HlManager
, HlManager
);
1473 static HELPSERV_FUNC(cmd_hlist
) {
1474 return show_helper_range(user
, hs
, from_opserv
, HlHelper
, HlHelper
);
1477 static HELPSERV_FUNC(cmd_tlist
) {
1478 return show_helper_range(user
, hs
, from_opserv
, HlTrial
, HlTrial
);
1481 static HELPSERV_FUNC(cmd_addowner
) {
1482 return cmd_add_user(hs
, from_opserv
, user
, HlOwner
, argc
, argv
);
1485 static HELPSERV_FUNC(cmd_addmanager
) {
1486 return cmd_add_user(hs
, from_opserv
, user
, HlManager
, argc
, argv
);
1489 static HELPSERV_FUNC(cmd_addhelper
) {
1490 return cmd_add_user(hs
, from_opserv
, user
, HlHelper
, argc
, argv
);
1493 static HELPSERV_FUNC(cmd_addtrial
) {
1494 return cmd_add_user(hs
, from_opserv
, user
, HlTrial
, argc
, argv
);
1497 static HELPSERV_FUNC(cmd_clvl
) {
1498 struct helpserv_user
*actor
=NULL
, *victim
;
1499 struct handle_info
*handle
;
1500 enum helpserv_level level
;
1505 actor
= GetHSUser(hs
, user
->handle_info
);
1506 if (actor
->level
< HlManager
) {
1507 helpserv_notice(user
, "HSMSG_CANNOT_CLVL");
1512 if (!(handle
= helpserv_get_handle_info(user
, argv
[1])))
1515 if (!(victim
= GetHSUser(hs
, handle
))) {
1516 helpserv_notice(user
, "HSMSG_NOT_IN_USERLIST", handle
->handle
, hs
->helpserv
->nick
);
1520 if (((level
= helpserv_str2level(argv
[2])) == HlNone
) || level
== HlOper
) {
1521 helpserv_notice(user
, "HSMSG_INVALID_ACCESS", argv
[2]);
1525 if (!(from_opserv
) && actor
) {
1526 if (actor
== victim
) {
1527 helpserv_notice(user
, "HSMSG_NO_SELF_CLVL");
1531 if (actor
->level
<= victim
->level
) {
1532 helpserv_notice(user
, "MSG_USER_OUTRANKED", victim
->handle
->handle
);
1536 if (level
>= actor
->level
) {
1537 helpserv_notice(user
, "HSMSG_NO_BUMP_ACCESS");
1542 victim
->level
= level
;
1543 helpserv_notice(user
, "HSMSG_CHANGED_ACCESS", handle
->handle
, helpserv_level2str(level
));
1548 static void free_request(void *data
) {
1549 struct helpserv_request
*req
= data
;
1552 if (shutting_down
&& (req
->hs
->persist_types
[PERSIST_T_REQUEST
] != PERSIST_CLOSE
|| !req
->handle
)) {
1553 helpserv_log_request(req
, "srvx shutdown");
1556 /* Clean up from the unhandled queue */
1557 if (req
->hs
->unhandled
) {
1558 if (req
->hs
->unhandled
== req
) {
1559 req
->hs
->unhandled
= req
->next_unhandled
;
1561 struct helpserv_request
*uh
;
1562 for (uh
=req
->hs
->unhandled
; uh
->next_unhandled
&& (uh
->next_unhandled
!= req
); uh
= uh
->next_unhandled
);
1563 if (uh
->next_unhandled
) {
1564 uh
->next_unhandled
= req
->next_unhandled
;
1569 /* Clean up the lists */
1570 if (req
->parent_nick_list
) {
1571 if (req
->parent_nick_list
->used
== 1) {
1572 dict_remove(helpserv_reqs_bynick_dict
, req
->user
->nick
);
1574 helpserv_reqlist_remove(req
->parent_nick_list
, req
);
1577 if (req
->parent_hand_list
) {
1578 if (req
->parent_hand_list
->used
== 1) {
1579 dict_remove(helpserv_reqs_byhand_dict
, req
->handle
->handle
);
1581 helpserv_reqlist_remove(req
->parent_hand_list
, req
);
1585 free_string_list(req
->text
);
1589 static HELPSERV_FUNC(cmd_close
) {
1590 struct helpserv_request
*req
, *newest
=NULL
;
1591 struct helpserv_reqlist
*nick_list
, *hand_list
;
1592 struct helpserv_user
*hs_user
=GetHSUser(hs
, user
->handle_info
);
1593 struct userNode
*req_user
=NULL
;
1594 char close_reason
[MAXLEN
], reqnum
[12];
1595 unsigned long old_req
;
1603 if (!(req
= smart_get_request(hs
, hs_user
, argv
[1], &num_requests
))) {
1604 helpserv_notice(user
, "HSMSG_REQ_INVALID", argv
[1]);
1608 sprintf(reqnum
, "%lu", req
->id
);
1610 if (num_requests
> 1)
1611 helpserv_notice(user
, "HSMSG_REQ_FOUNDMANY");
1613 if (hs_user
->level
< HlManager
&& req
->helper
!= hs_user
) {
1615 helpserv_notice(user
, "HSMSG_REQ_NOT_YOURS_ASSIGNED_TO", req
->id
, req
->helper
->handle
->handle
);
1617 helpserv_notice(user
, "HSMSG_REQ_NOT_YOURS_UNASSIGNED", req
->id
);
1621 helpserv_notice(user
, "HSMSG_REQ_CLOSED", req
->id
);
1623 req_user
= req
->user
;
1624 helpserv_message(hs
, req
->user
, MSGTYPE_REQ_CLOSED
);
1626 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_CLOSE_REQUEST_1", req
->id
, req
->user
->nick
, req
->handle
->handle
, user
->nick
);
1628 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_CLOSE_REQUEST_2", req
->id
, req
->user
->nick
, user
->nick
);
1631 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_CLOSE_REQUEST_3", req
->id
, req
->handle
->handle
, user
->nick
);
1633 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_CLOSE_REQUEST_4", req
->id
, user
->nick
);
1636 hs_user
->closed
[0]++;
1637 hs_user
->closed
[4]++;
1639 /* Set these to keep track of the lists after the request is gone, but
1640 * not if free_request() will helpserv_reqlist_free() them. */
1641 nick_list
= req
->parent_nick_list
;
1642 if (nick_list
&& (nick_list
->used
== 1))
1644 hand_list
= req
->parent_hand_list
;
1645 if (hand_list
&& (hand_list
->used
== 1))
1650 snprintf(close_reason
, MAXLEN
, "Closed by %s: %s", user
->handle_info
->handle
, unsplit_string(argv
+2, argc
-2, NULL
));
1652 sprintf(close_reason
, "Closed by %s", user
->handle_info
->handle
);
1654 helpserv_log_request(req
, close_reason
);
1655 dict_remove(hs
->requests
, reqnum
);
1657 /* Look for other requests associated with them */
1659 for (i
=0; i
< nick_list
->used
; i
++) {
1660 req
= nick_list
->list
[i
];
1664 if (!newest
|| (newest
->opened
< req
->opened
))
1669 helpserv_msguser(newest
->user
, "HSMSG_REQ_FOUND_ANOTHER", old_req
, newest
->id
);
1672 if (req_user
&& hs
->auto_devoice
) {
1673 struct modeNode
*mn
= GetUserMode(hs
->helpchan
, req_user
);
1674 if ((!newest
|| !newest
->helper
) && mn
&& (mn
->modes
& MODE_VOICE
)) {
1675 struct mod_chanmode change
;
1676 mod_chanmode_init(&change
);
1678 change
.args
[0].mode
= MODE_REMOVE
| MODE_VOICE
;
1679 change
.args
[0].u
.member
= mn
;
1680 mod_chanmode_announce(hs
->helpserv
, hs
->helpchan
, &change
);
1687 static HELPSERV_FUNC(cmd_list
) {
1690 struct helpfile_table tbl
;
1691 unsigned int line
, total
;
1692 struct helpserv_request
*req
;
1694 if ((argc
< 2) || !irccasecmp(argv
[1], "unassigned")) {
1695 for (req
= hs
->unhandled
, total
=0; req
; req
= req
->next_unhandled
, total
++) ;
1696 helpserv_notice(user
, "HSMSG_REQ_LIST_TOP_UNASSIGNED", total
);
1697 searchtype
= 1; /* Unassigned */
1698 } else if (!irccasecmp(argv
[1], "assigned")) {
1699 for (req
= hs
->unhandled
, total
=dict_size(hs
->requests
); req
; req
= req
->next_unhandled
, total
--) ;
1700 helpserv_notice(user
, "HSMSG_REQ_LIST_TOP_ASSIGNED", total
);
1701 searchtype
= 2; /* Assigned */
1702 } else if (!irccasecmp(argv
[1], "me")) {
1703 for (total
= 0, it
= dict_first(hs
->requests
); it
; it
= iter_next(it
)) {
1704 req
= iter_data(it
);
1705 if (req
->helper
&& (req
->helper
->handle
== user
->handle_info
))
1708 helpserv_notice(user
, "HSMSG_REQ_LIST_TOP_YOUR", total
);
1710 } else if (!irccasecmp(argv
[1], "all")) {
1711 total
= dict_size(hs
->requests
);
1712 helpserv_notice(user
, "HSMSG_REQ_LIST_TOP_ALL", total
);
1713 searchtype
= 3; /* All */
1715 helpserv_notice(user
, "HSMSG_BAD_REQ_TYPE", argv
[1]);
1720 helpserv_notice(user
, "HSMSG_REQ_LIST_NONE");
1724 tbl
.length
= total
+1;
1726 tbl
.flags
= TABLE_NO_FREE
;
1727 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
1728 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
1729 tbl
.contents
[0][0] = "ID#";
1730 tbl
.contents
[0][1] = "User";
1731 tbl
.contents
[0][2] = "Helper";
1732 tbl
.contents
[0][3] = "Time open";
1733 tbl
.contents
[0][4] = "User status";
1735 for (it
=dict_first(hs
->requests
), line
=0; it
; it
=iter_next(it
)) {
1736 char opentime
[INTERVALLEN
], reqid
[12], username
[NICKLEN
+2];
1738 req
= iter_data(it
);
1740 switch (searchtype
) {
1753 if (!req
->helper
|| (req
->helper
->handle
!= user
->handle_info
))
1760 tbl
.contents
[line
] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
1761 sprintf(reqid
, "%lu", req
->id
);
1762 tbl
.contents
[line
][0] = strdup(reqid
);
1764 strcpy(username
, req
->user
->nick
);
1767 strcpy(username
+1, req
->handle
->handle
);
1769 tbl
.contents
[line
][1] = strdup(username
);
1770 tbl
.contents
[line
][2] = req
->helper
? req
->helper
->handle
->handle
: "(Unassigned)";
1771 intervalString(opentime
, now
- req
->opened
, user
->handle_info
);
1772 tbl
.contents
[line
][3] = strdup(opentime
);
1773 tbl
.contents
[line
][4] = ((req
->user
|| req
->handle
->users
) ? "Online" : "Offline");
1776 table_send((from_opserv
? opserv
: hs
->helpserv
), user
->nick
, 0, NULL
, tbl
);
1778 for (; line
> 0; line
--) {
1779 free((char *)tbl
.contents
[line
][0]);
1780 free((char *)tbl
.contents
[line
][1]);
1781 free((char *)tbl
.contents
[line
][3]);
1787 static void helpserv_show(int from_opserv
, struct helpserv_bot
*hs
, struct userNode
*user
, struct helpserv_request
*req
) {
1789 char buf
[MAX_LINE_SIZE
];
1790 char buf2
[INTERVALLEN
];
1794 helpserv_notice(user
, "HSMSG_REQ_INFO_2a", req
->user
->nick
, req
->handle
->handle
);
1796 helpserv_notice(user
, "HSMSG_REQ_INFO_2b", req
->user
->nick
);
1797 else if (req
->handle
)
1798 if (req
->handle
->users
)
1799 helpserv_notice(user
, "HSMSG_REQ_INFO_2c", req
->handle
->handle
);
1801 helpserv_notice(user
, "HSMSG_REQ_INFO_2d", req
->handle
->handle
);
1803 helpserv_notice(user
, "HSMSG_REQ_INFO_2e");
1804 strftime(buf
, MAX_LINE_SIZE
, HSFMT_TIME
, localtime(&req
->opened
));
1805 intervalString(buf2
, now
- req
->opened
, user
->handle_info
);
1806 helpserv_notice(user
, "HSMSG_REQ_INFO_3", buf
, buf2
);
1807 helpserv_notice(user
, "HSMSG_REQ_INFO_4");
1808 for (nn
=0; nn
< req
->text
->used
; nn
++)
1809 helpserv_notice(user
, "HSMSG_REQ_INFO_MESSAGE", req
->text
->list
[nn
]);
1812 /* actor is the one who executed the command... it should == user except from
1814 static int helpserv_assign(int from_opserv
, struct helpserv_bot
*hs
, struct userNode
*user
, struct userNode
*actor
, struct helpserv_request
*req
) {
1815 struct helpserv_request
*req2
;
1816 struct helpserv_user
*old_helper
;
1818 if (!user
->handle_info
)
1820 if ((hs
->persist_types
[PERSIST_T_HELPER
] == PERSIST_PART
) && !GetUserMode(hs
->helpchan
, user
)) {
1821 struct helpserv_user
*hsuser_actor
= GetHSUser(hs
, actor
->handle_info
);
1822 if (hsuser_actor
->level
< HlManager
) {
1823 helpserv_notice(user
, "HSMSG_REQ_YOU_NOT_IN_HELPCHAN", hs
->helpchan
->name
);
1825 } else if (user
!= actor
) {
1826 helpserv_notice(user
, "HSMSG_REQ_YOU_NOT_IN_OVERRIDE", hs
->helpchan
->name
);
1827 helpserv_notice(actor
, "HSMSG_REQ_HIM_NOT_IN_OVERRIDE", user
->nick
, hs
->helpchan
->name
);
1829 helpserv_notice(user
, "HSMSG_REQ_SELF_NOT_IN_OVERRIDE", hs
->helpchan
->name
);
1832 hs
->last_active
= now
;
1833 if ((old_helper
= req
->helper
)) {
1834 /* don't need to remove from the unhandled queue */
1835 } else if (hs
->unhandled
== req
) {
1836 hs
->unhandled
= req
->next_unhandled
;
1837 } else for (req2
= hs
->unhandled
; req2
; req2
= req2
->next_unhandled
) {
1838 if (req2
->next_unhandled
== req
) {
1839 req2
->next_unhandled
= req
->next_unhandled
;
1843 req
->next_unhandled
= NULL
;
1844 req
->helper
= GetHSUser(hs
, user
->handle_info
);
1845 assert(req
->helper
);
1846 req
->assigned
= now
;
1849 helpserv_notice(user
, "HSMSG_REQ_REASSIGNED", req
->id
, old_helper
->handle
->handle
);
1850 req
->helper
->reassigned_to
[0]++;
1851 req
->helper
->reassigned_to
[4]++;
1852 old_helper
->reassigned_from
[0]++;
1853 old_helper
->reassigned_from
[4]++;
1855 helpserv_notice(user
, "HSMSG_REQ_ASSIGNED_YOU", req
->id
);
1856 req
->helper
->picked_up
[0]++;
1857 req
->helper
->picked_up
[4]++;
1859 helpserv_show(from_opserv
, hs
, user
, req
);
1861 helpserv_message(hs
, req
->user
, MSGTYPE_REQ_ASSIGNED
);
1863 helpserv_msguser(req
->user
, "HSMSG_REQ_ASSIGNED_AGAIN", req
->id
, user
->handle_info
->handle
, user
->nick
);
1865 helpserv_msguser(req
->user
, "HSMSG_REQ_ASSIGNED", req
->id
, user
->handle_info
->handle
, user
->nick
);
1868 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_ASSIGN_REQUEST_1", req
->id
, req
->user
->nick
, req
->handle
->handle
, user
->nick
);
1870 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_ASSIGN_REQUEST_2", req
->id
, req
->user
->nick
, user
->nick
);
1873 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_ASSIGN_REQUEST_3", req
->id
, req
->handle
->handle
, user
->nick
);
1875 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_ASSIGN_REQUEST_4", req
->id
, user
->nick
);
1878 if (req
->user
&& hs
->auto_voice
) {
1879 struct mod_chanmode change
;
1880 mod_chanmode_init(&change
);
1882 change
.args
[0].mode
= MODE_VOICE
;
1883 if ((change
.args
[0].u
.member
= GetUserMode(hs
->helpchan
, req
->user
)))
1884 mod_chanmode_announce(hs
->helpserv
, hs
->helpchan
, &change
);
1890 static HELPSERV_FUNC(cmd_next
) {
1891 struct helpserv_request
*req
;
1893 if (!(req
= hs
->unhandled
)) {
1894 helpserv_notice(user
, "HSMSG_REQ_NO_UNASSIGNED");
1897 return helpserv_assign(from_opserv
, hs
, user
, user
, req
);
1900 static HELPSERV_FUNC(cmd_show
) {
1901 struct helpserv_request
*req
;
1902 struct helpserv_user
*hs_user
=GetHSUser(hs
, user
->handle_info
);
1907 if (!(req
= smart_get_request(hs
, hs_user
, argv
[1], &num_requests
))) {
1908 helpserv_notice(user
, "HSMSG_REQ_INVALID", argv
[1]);
1912 if (num_requests
> 1)
1913 helpserv_notice(user
, "HSMSG_REQ_FOUNDMANY");
1915 helpserv_notice(user
, "HSMSG_REQ_INFO_1", req
->id
);
1916 helpserv_show(from_opserv
, hs
, user
, req
);
1920 static HELPSERV_FUNC(cmd_pickup
) {
1921 struct helpserv_request
*req
;
1922 struct helpserv_user
*hs_user
=GetHSUser(hs
, user
->handle_info
);
1929 if (!(req
= smart_get_request(hs
, hs_user
, argv
[1], &num_requests
))) {
1930 helpserv_notice(user
, "HSMSG_REQ_INVALID", argv
[1]);
1934 if (num_requests
> 1)
1935 helpserv_notice(user
, "HSMSG_REQ_FOUNDMANY");
1937 return helpserv_assign(from_opserv
, hs
, user
, user
, req
);
1940 static HELPSERV_FUNC(cmd_reassign
) {
1941 struct helpserv_request
*req
;
1942 struct userNode
*targetuser
;
1943 struct helpserv_user
*target
;
1944 struct helpserv_user
*hs_user
=GetHSUser(hs
, user
->handle_info
);
1951 if (!(req
= smart_get_request(hs
, hs_user
, argv
[1], &num_requests
))) {
1952 helpserv_notice(user
, "HSMSG_REQ_INVALID", argv
[1]);
1956 if (num_requests
> 1)
1957 helpserv_notice(user
, "HSMSG_REQ_FOUNDMANY");
1959 if (!(targetuser
= GetUserH(argv
[2]))) {
1960 helpserv_notice(user
, "MSG_NICK_UNKNOWN", argv
[2]);
1964 if (!targetuser
->handle_info
) {
1965 helpserv_notice(user
, "MSG_USER_AUTHENTICATE", targetuser
->nick
);
1969 if (!(target
= GetHSUser(hs
, targetuser
->handle_info
))) {
1970 helpserv_notice(user
, "HSMSG_NOT_IN_USERLIST", targetuser
->nick
, hs
->helpserv
->nick
);
1974 if ((hs
->persist_types
[PERSIST_T_HELPER
] == PERSIST_PART
) && !GetUserMode(hs
->helpchan
, user
) && (hs_user
->level
< HlManager
)) {
1975 helpserv_notice(user
, "HSMSG_REQ_HIM_NOT_IN_HELPCHAN", targetuser
->nick
, hs
->helpchan
->name
);
1979 helpserv_assign(from_opserv
, hs
, targetuser
, user
, req
);
1983 static HELPSERV_FUNC(cmd_addnote
) {
1984 char text
[MAX_LINE_SIZE
], timestr
[MAX_LINE_SIZE
], *note
;
1985 struct helpserv_request
*req
;
1986 struct helpserv_user
*hs_user
=GetHSUser(hs
, user
->handle_info
);
1991 if (!(req
= smart_get_request(hs
, hs_user
, argv
[1], &num_requests
))) {
1992 helpserv_notice(user
, "HSMSG_REQ_INVALID", argv
[1]);
1996 if (num_requests
> 1)
1997 helpserv_notice(user
, "HSMSG_REQ_FOUNDMANY");
1999 note
= unsplit_string(argv
+2, argc
-2, NULL
);
2001 strftime(timestr
, MAX_LINE_SIZE
, HSFMT_TIME
, localtime(&now
));
2002 snprintf(text
, MAX_LINE_SIZE
, "[Helper note at %s]:", timestr
);
2003 string_list_append(req
->text
, strdup(text
));
2004 snprintf(text
, MAX_LINE_SIZE
, " <%s> %s", user
->handle_info
->handle
, note
);
2005 string_list_append(req
->text
, strdup(text
));
2007 helpserv_notice(user
, "HSMSG_REQMSG_NOTE_ADDED", req
->id
);
2012 static HELPSERV_FUNC(cmd_page
) {
2015 helpserv_page(PGSRC_COMMAND
, "HSMSG_PAGE_REQUEST", user
->nick
, unsplit_string(argv
+1, argc
-1, NULL
));
2020 static HELPSERV_FUNC(cmd_stats
) {
2021 struct helpserv_user
*target
, *hs_user
;
2022 struct handle_info
*target_handle
;
2023 struct helpfile_table tbl
;
2025 char intervalstr
[INTERVALLEN
], buf
[16];
2027 hs_user
= from_opserv
? NULL
: GetHSUser(hs
, user
->handle_info
);
2030 if (!from_opserv
&& (hs_user
->level
< HlManager
)) {
2031 helpserv_notice(user
, "HSMSG_NEED_MANAGER");
2035 if (!(target_handle
= helpserv_get_handle_info(user
, argv
[1]))) {
2039 if (!(target
= GetHSUser(hs
, target_handle
))) {
2040 helpserv_notice(user
, "HSMSG_NOT_IN_USERLIST", target_handle
->handle
, hs
->helpserv
->nick
);
2045 helpserv_notice(user
, "HSMSG_OPSERV_NEED_USER");
2051 helpserv_notice(user
, "HSMSG_STATS_TOP", hs
->helpserv
->nick
, target
->handle
->handle
, weekday_names
[target
->week_start
]);
2055 tbl
.flags
= TABLE_NO_FREE
;
2056 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
2057 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2058 tbl
.contents
[0][0] = "";
2059 tbl
.contents
[0][1] = "Recorded time";
2060 for (i
=0; i
< 5; i
++) {
2061 unsigned int week_time
= target
->time_per_week
[i
];
2062 tbl
.contents
[i
+1] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2063 if ((i
== 0 || i
== 4) && target
->join_time
)
2064 week_time
+= now
- target
->join_time
;
2065 helpserv_interval(intervalstr
, week_time
);
2066 tbl
.contents
[i
+1][1] = strdup(intervalstr
);
2068 tbl
.contents
[1][0] = "This week";
2069 tbl
.contents
[2][0] = "Last week";
2070 tbl
.contents
[3][0] = "2 weeks ago";
2071 tbl
.contents
[4][0] = "3 weeks ago";
2072 tbl
.contents
[5][0] = "Total";
2074 helpserv_notice(user
, "HSMSG_STATS_TIME", hs
->helpchan
->name
);
2075 table_send((from_opserv
? opserv
: hs
->helpserv
), user
->nick
, 0, NULL
, tbl
);
2077 for (i
=1; i
<= 5; i
++)
2078 free((char *)tbl
.contents
[i
][1]);
2082 tbl
.flags
= TABLE_NO_FREE
;
2083 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
2084 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2085 tbl
.contents
[1] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2086 tbl
.contents
[2] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2087 tbl
.contents
[3] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2088 tbl
.contents
[4] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2089 tbl
.contents
[0][0] = "Category";
2090 tbl
.contents
[0][1] = "This week";
2091 tbl
.contents
[0][2] = "Last week";
2092 tbl
.contents
[0][3] = "Total";
2094 tbl
.contents
[1][0] = "Requests picked up";
2095 for (i
=0; i
< 3; i
++) {
2096 sprintf(buf
, "%u", target
->picked_up
[(i
== 2 ? 4 : i
)]);
2097 tbl
.contents
[1][i
+1] = strdup(buf
);
2099 tbl
.contents
[2][0] = "Requests closed";
2100 for (i
=0; i
< 3; i
++) {
2101 sprintf(buf
, "%u", target
->closed
[(i
== 2 ? 4 : i
)]);
2102 tbl
.contents
[2][i
+1] = strdup(buf
);
2104 tbl
.contents
[3][0] = "Reassigned from";
2105 for (i
=0; i
< 3; i
++) {
2106 sprintf(buf
, "%u", target
->reassigned_from
[(i
== 2 ? 4 : i
)]);
2107 tbl
.contents
[3][i
+1] = strdup(buf
);
2109 tbl
.contents
[4][0] = "Reassigned to";
2110 for (i
=0; i
< 3; i
++) {
2111 sprintf(buf
, "%u", target
->reassigned_to
[(i
== 2 ? 4 : i
)]);
2112 tbl
.contents
[4][i
+1] = strdup(buf
);
2115 helpserv_notice(user
, "HSMSG_STATS_REQS");
2116 table_send((from_opserv
? opserv
: hs
->helpserv
), user
->nick
, 0, NULL
, tbl
);
2118 for (i
=1; i
< 5; i
++) {
2119 free((char *)tbl
.contents
[i
][1]);
2120 free((char *)tbl
.contents
[i
][2]);
2121 free((char *)tbl
.contents
[i
][3]);
2127 static HELPSERV_FUNC(cmd_statsreport
) {
2129 struct helpfile_table tbl
;
2131 unsigned int line
, i
;
2132 struct userNode
*srcbot
= from_opserv
? opserv
: hs
->helpserv
;
2134 if ((argc
> 1) && !irccasecmp(argv
[1], "NOTICE"))
2137 tbl
.length
= dict_size(hs
->users
)+1;
2139 tbl
.flags
= TABLE_NO_FREE
;
2140 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
2141 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2142 tbl
.contents
[0][0] = "Account";
2143 tbl
.contents
[0][1] = "Requests";
2144 tbl
.contents
[0][2] = "Time helping";
2146 for (it
=dict_first(hs
->users
), line
=0; it
; it
=iter_next(it
)) {
2147 struct helpserv_user
*hs_user
=iter_data(it
);
2149 tbl
.contents
[++line
] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2150 tbl
.contents
[line
][0] = hs_user
->handle
->handle
;
2151 tbl
.contents
[line
][1] = malloc(12);
2152 tbl
.contents
[line
][2] = malloc(32); /* A bit more than needed */
2155 /* 4 to 1 instead of 3 to 0 because it's unsigned */
2156 for (i
=4; i
> 0; i
--) {
2157 for (it
=dict_first(hs
->users
), line
=0; it
; it
=iter_next(it
)) {
2158 struct helpserv_user
*hs_user
= iter_data(it
);
2160 unsigned int week_time
= hs_user
->time_per_week
[i
-1];
2161 if ((i
==1) && hs_user
->join_time
)
2162 week_time
+= now
- hs_user
->join_time
;
2163 helpserv_interval((char *)tbl
.contents
[++line
][2], week_time
);
2166 sprintf((char *)tbl
.contents
[line
][1], "%u", hs_user
->picked_up
[i
-1]+hs_user
->reassigned_to
[i
-1]);
2168 send_target_message(use_privmsg
, user
->nick
, srcbot
, statsreport_week
[i
-1]);
2169 table_send(srcbot
, user
->nick
, 0, (use_privmsg
? irc_privmsg
: irc_notice
), tbl
);
2172 for (line
=1; line
<= dict_size(hs
->users
); line
++) {
2173 free((char *)tbl
.contents
[line
][1]);
2174 free((char *)tbl
.contents
[line
][2]);
2181 helpserv_in_channel(struct helpserv_bot
*hs
, struct chanNode
*channel
) {
2182 enum page_source pgsrc
;
2183 if (channel
== hs
->helpchan
)
2185 for (pgsrc
=0; pgsrc
<PGSRC_COUNT
; pgsrc
++)
2186 if (channel
== hs
->page_targets
[pgsrc
])
2191 static HELPSERV_FUNC(cmd_move
) {
2193 helpserv_notice(user
, "HSMSG_INVALID_BOT");
2199 if (is_valid_nick(argv
[1])) {
2200 char *newnick
= argv
[1], oldnick
[NICKLEN
], reason
[MAXLEN
];
2202 strcpy(oldnick
, hs
->helpserv
->nick
);
2204 if (GetUserH(newnick
)) {
2205 helpserv_notice(user
, "HSMSG_NICK_EXISTS", newnick
);
2209 dict_remove2(helpserv_bots_dict
, hs
->helpserv
->nick
, 1);
2210 NickChange(hs
->helpserv
, newnick
, 0);
2211 dict_insert(helpserv_bots_dict
, hs
->helpserv
->nick
, hs
);
2213 helpserv_notice(user
, "HSMSG_RENAMED", oldnick
, newnick
);
2215 snprintf(reason
, MAXLEN
, "HelpServ bot %s (in %s) renamed to %s by %s.", oldnick
, hs
->helpchan
->name
, newnick
, user
->nick
);
2216 global_message(MESSAGE_RECIPIENT_OPERS
, reason
);
2219 } else if (IsChannelName(argv
[1])) {
2220 struct chanNode
*old_helpchan
= hs
->helpchan
;
2221 char *newchan
= argv
[1], oldchan
[CHANNELLEN
], reason
[MAXLEN
];
2222 struct helpserv_botlist
*botlist
;
2224 strcpy(oldchan
, hs
->helpchan
->name
);
2226 if (!irccasecmp(oldchan
, newchan
)) {
2227 helpserv_notice(user
, "HSMSG_MOVE_SAME_CHANNEL", hs
->helpserv
->nick
);
2231 if (opserv_bad_channel(newchan
)) {
2232 helpserv_notice(user
, "HSMSG_ILLEGAL_CHANNEL", newchan
);
2236 botlist
= dict_find(helpserv_bots_bychan_dict
, hs
->helpchan
->name
, NULL
);
2237 helpserv_botlist_remove(botlist
, hs
);
2238 if (botlist
->used
== 0) {
2239 dict_remove(helpserv_bots_bychan_dict
, hs
->helpchan
->name
);
2242 hs
->helpchan
= NULL
;
2243 if (!helpserv_in_channel(hs
, old_helpchan
)) {
2244 snprintf(reason
, MAXLEN
, "Moved to %s by %s.", newchan
, user
->nick
);
2245 DelChannelUser(hs
->helpserv
, old_helpchan
, reason
, 0);
2248 if (!(hs
->helpchan
= GetChannel(newchan
))) {
2249 hs
->helpchan
= AddChannel(newchan
, now
, NULL
, NULL
);
2250 AddChannelUser(hs
->helpserv
, hs
->helpchan
)->modes
|= MODE_CHANOP
;
2251 } else if (!helpserv_in_channel(hs
, old_helpchan
)) {
2252 struct mod_chanmode change
;
2253 mod_chanmode_init(&change
);
2255 change
.args
[0].mode
= MODE_CHANOP
;
2256 change
.args
[0].u
.member
= AddChannelUser(hs
->helpserv
, hs
->helpchan
);
2257 mod_chanmode_announce(hs
->helpserv
, hs
->helpchan
, &change
);
2260 if (!(botlist
= dict_find(helpserv_bots_bychan_dict
, hs
->helpchan
->name
, NULL
))) {
2261 botlist
= helpserv_botlist_alloc();
2262 dict_insert(helpserv_bots_bychan_dict
, hs
->helpchan
->name
, botlist
);
2264 helpserv_botlist_append(botlist
, hs
);
2266 snprintf(reason
, MAXLEN
, "HelpServ %s (%s) moved to %s by %s.", hs
->helpserv
->nick
, oldchan
, newchan
, user
->nick
);
2267 global_message(MESSAGE_RECIPIENT_OPERS
, reason
);
2271 helpserv_notice(user
, "HSMSG_INVALID_MOVE", argv
[1]);
2276 static HELPSERV_FUNC(cmd_bots
) {
2278 struct helpfile_table tbl
;
2281 helpserv_notice(user
, "HSMSG_BOTLIST_HEADER");
2283 tbl
.length
= dict_size(helpserv_bots_dict
)+1;
2285 tbl
.flags
= TABLE_NO_FREE
;
2286 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
2287 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2288 tbl
.contents
[0][0] = "Bot";
2289 tbl
.contents
[0][1] = "Channel";
2290 tbl
.contents
[0][2] = "Owner";
2291 tbl
.contents
[0][3] = "Inactivity";
2293 for (it
=dict_first(helpserv_bots_dict
), i
=1; it
; it
=iter_next(it
), i
++) {
2294 dict_iterator_t it2
;
2295 struct helpserv_bot
*bot
;
2296 struct helpserv_user
*owner
=NULL
;
2298 bot
= iter_data(it
);
2300 for (it2
=dict_first(bot
->users
); it2
; it2
=iter_next(it2
)) {
2301 if (((struct helpserv_user
*)iter_data(it2
))->level
== HlOwner
) {
2302 owner
= iter_data(it2
);
2307 tbl
.contents
[i
] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2308 tbl
.contents
[i
][0] = iter_key(it
);
2309 tbl
.contents
[i
][1] = bot
->helpchan
->name
;
2310 tbl
.contents
[i
][2] = owner
? owner
->handle
->handle
: "None";
2311 tbl
.contents
[i
][3] = alloca(INTERVALLEN
);
2312 intervalString((char*)tbl
.contents
[i
][3], now
- bot
->last_active
, user
->handle_info
);
2315 table_send((from_opserv
? opserv
: hs
->helpserv
), user
->nick
, 0, NULL
, tbl
);
2320 static void helpserv_page_helper_gone(struct helpserv_bot
*hs
, struct helpserv_request
*req
, const char *reason
) {
2321 const int from_opserv
= 0;
2326 /* Let the user know that their request is now unhandled */
2328 struct modeNode
*mn
= GetUserMode(hs
->helpchan
, req
->user
);
2329 helpserv_msguser(req
->user
, "HSMSG_REQ_UNASSIGNED", req
->id
, reason
);
2330 if (hs
->auto_devoice
&& mn
&& (mn
->modes
& MODE_VOICE
)) {
2331 struct mod_chanmode change
;
2332 mod_chanmode_init(&change
);
2334 change
.args
[0].mode
= MODE_REMOVE
| MODE_VOICE
;
2335 change
.args
[0].u
.member
= mn
;
2336 mod_chanmode_announce(hs
->helpserv
, hs
->helpchan
, &change
);
2339 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_HELPER_GONE_1", req
->id
, req
->user
->nick
, req
->handle
->handle
, req
->helper
->handle
->handle
, reason
);
2341 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_HELPER_GONE_2", req
->id
, req
->user
->nick
, req
->helper
->handle
->handle
, reason
);
2344 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_HELPER_GONE_3", req
->id
, req
->handle
->handle
, req
->helper
->handle
->handle
, reason
);
2346 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_HELPER_GONE_2", req
->id
, req
->helper
->handle
->handle
, reason
);
2349 /* Now put it back in the queue */
2350 if (hs
->unhandled
== NULL
) {
2351 /* Nothing there, put it at the front */
2352 hs
->unhandled
= req
;
2353 req
->next_unhandled
= NULL
;
2355 /* Should it be at the front? */
2356 if (hs
->unhandled
->opened
>= req
->opened
) {
2357 req
->next_unhandled
= hs
->unhandled
;
2358 hs
->unhandled
= req
;
2360 struct helpserv_request
*unhandled
;
2361 /* Find the request that this should be inserted AFTER */
2362 for (unhandled
=hs
->unhandled
; unhandled
->next_unhandled
&& (unhandled
->next_unhandled
->opened
< req
->opened
); unhandled
= unhandled
->next_unhandled
);
2363 req
->next_unhandled
= unhandled
->next_unhandled
;
2364 unhandled
->next_unhandled
= req
;
2371 /* This takes care of WHINE_DELAY and IDLE_DELAY */
2372 static void run_whine_interval(void *data
) {
2373 struct helpserv_bot
*hs
=data
;
2374 struct helpfile_table tbl
;
2377 /* First, run the WHINE_DELAY */
2378 if (hs
->intervals
[INTERVAL_WHINE_DELAY
]
2379 && (hs
->page_types
[PGSRC_ALERT
] != PAGE_NONE
)
2380 && (hs
->page_targets
[PGSRC_ALERT
] != NULL
)
2381 && (!hs
->intervals
[INTERVAL_EMPTY_INTERVAL
] || !hs
->helpchan_empty
)) {
2382 struct helpserv_request
*unh
;
2383 struct helpserv_reqlist reqlist
;
2384 unsigned int queuesize
=0;
2386 helpserv_reqlist_init(&reqlist
);
2388 for (unh
= hs
->unhandled
; unh
; unh
= unh
->next_unhandled
) {
2390 if ((now
- unh
->opened
) >= (time_t)hs
->intervals
[INTERVAL_WHINE_DELAY
]) {
2391 helpserv_reqlist_append(&reqlist
, unh
);
2396 char strwhinedelay
[INTERVALLEN
];
2398 intervalString(strwhinedelay
, (time_t)hs
->intervals
[INTERVAL_WHINE_DELAY
], NULL
);
2399 #if ANNOYING_ALERT_PAGES
2400 tbl
.length
= reqlist
.used
+ 1;
2402 tbl
.flags
= TABLE_NO_FREE
;
2403 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
2404 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2405 tbl
.contents
[0][0] = "ID#";
2406 tbl
.contents
[0][1] = "Nick";
2407 tbl
.contents
[0][2] = "Account";
2408 tbl
.contents
[0][3] = "Waiting time";
2410 for (i
=1; i
<= reqlist
.used
; i
++) {
2411 char reqid
[12], unh_time
[INTERVALLEN
];
2412 unh
= reqlist
.list
[i
-1];
2414 tbl
.contents
[i
] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2415 sprintf(reqid
, "%lu", unh
->id
);
2416 tbl
.contents
[i
][0] = strdup(reqid
);
2417 tbl
.contents
[i
][1] = unh
->user
? unh
->user
->nick
: "Not online";
2418 tbl
.contents
[i
][2] = unh
->handle
? unh
->handle
->handle
: "Not authed";
2419 intervalString(unh_time
, now
- unh
->opened
, NULL
);
2420 tbl
.contents
[i
][3] = strdup(unh_time
);
2423 helpserv_page(PGSRC_ALERT
, "HSMSG_PAGE_WHINE_HEADER", reqlist
.used
, strwhinedelay
, queuesize
);
2424 table_send(hs
->helpserv
, hs
->page_targets
[PGSRC_ALERT
]->name
, 0, page_type_funcs
[hs
->page_types
[PGSRC_ALERT
]], tbl
);
2426 for (i
=1; i
<= reqlist
.used
; i
++) {
2427 free((char *)tbl
.contents
[i
][0]);
2428 free((char *)tbl
.contents
[i
][3]);
2431 helpserv_page(PGSRC_ALERT
, "HSMSG_PAGE_WHINE_HEADER", reqlist
.used
, strwhinedelay
, queuesize
);
2435 helpserv_reqlist_clean(&reqlist
);
2438 /* Next run IDLE_DELAY */
2439 if (hs
->intervals
[INTERVAL_IDLE_DELAY
]
2440 && (hs
->page_types
[PGSRC_STATUS
] != PAGE_NONE
)
2441 && (hs
->page_targets
[PGSRC_STATUS
] != NULL
)) {
2442 struct modeList mode_list
;
2444 modeList_init(&mode_list
);
2446 for (i
=0; i
< hs
->helpchan
->members
.used
; i
++) {
2447 struct modeNode
*mn
= hs
->helpchan
->members
.list
[i
];
2448 /* Ignore ops. Perhaps this should be a set option? */
2449 if (mn
->modes
& MODE_CHANOP
)
2451 /* Check if they've been idle long enough */
2452 if ((unsigned)(now
- mn
->idle_since
) < hs
->intervals
[INTERVAL_IDLE_DELAY
])
2454 /* Add them to the list of idle people.. */
2455 modeList_append(&mode_list
, mn
);
2458 if (mode_list
.used
) {
2459 char stridledelay
[INTERVALLEN
];
2461 tbl
.length
= mode_list
.used
+ 1;
2463 tbl
.flags
= TABLE_NO_FREE
;
2464 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
2465 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2466 tbl
.contents
[0][0] = "Nick";
2467 tbl
.contents
[0][1] = "Account";
2468 tbl
.contents
[0][2] = "ID#";
2469 tbl
.contents
[0][3] = "Idle time";
2471 for (i
=1; i
<= mode_list
.used
; i
++) {
2472 char reqid
[12], idle_time
[INTERVALLEN
];
2473 struct helpserv_reqlist
*reqlist
;
2474 struct modeNode
*mn
= mode_list
.list
[i
-1];
2476 tbl
.contents
[i
] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2477 tbl
.contents
[i
][0] = mn
->user
->nick
;
2478 tbl
.contents
[i
][1] = mn
->user
->handle_info
? mn
->user
->handle_info
->handle
: "Not authed";
2480 if ((reqlist
= dict_find(helpserv_reqs_bynick_dict
, mn
->user
->nick
, NULL
))) {
2483 for (j
= reqlist
->used
-1; j
>= 0; j
--) {
2484 struct helpserv_request
*req
= reqlist
->list
[j
];
2486 if (req
->hs
== hs
) {
2487 sprintf(reqid
, "%lu", req
->id
);
2493 strcpy(reqid
, "None");
2495 strcpy(reqid
, "None");
2497 tbl
.contents
[i
][2] = strdup(reqid
);
2499 intervalString(idle_time
, now
- mn
->idle_since
, NULL
);
2500 tbl
.contents
[i
][3] = strdup(idle_time
);
2503 intervalString(stridledelay
, (time_t)hs
->intervals
[INTERVAL_IDLE_DELAY
], NULL
);
2504 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_IDLE_HEADER", mode_list
.used
, hs
->helpchan
->name
, stridledelay
);
2505 table_send(hs
->helpserv
, hs
->page_targets
[PGSRC_STATUS
]->name
, 0, page_types
[hs
->page_types
[PGSRC_STATUS
]].func
, tbl
);
2507 for (i
=1; i
<= mode_list
.used
; i
++) {
2508 free((char *)tbl
.contents
[i
][2]);
2509 free((char *)tbl
.contents
[i
][3]);
2513 modeList_clean(&mode_list
);
2516 if (hs
->intervals
[INTERVAL_WHINE_INTERVAL
]) {
2517 timeq_add(now
+ hs
->intervals
[INTERVAL_WHINE_INTERVAL
], run_whine_interval
, hs
);
2521 /* Returns -1 if there's any helpers,
2522 * 0 if there are no helpers
2523 * >1 if there are trials (number of trials)
2525 static int find_helpchan_helpers(struct helpserv_bot
*hs
) {
2529 for (it
=dict_first(hs
->users
); it
; it
=iter_next(it
)) {
2530 struct helpserv_user
*hs_user
=iter_data(it
);
2532 if (find_handle_in_channel(hs
->helpchan
, hs_user
->handle
, NULL
)) {
2533 if (hs_user
->level
>= HlHelper
) {
2534 hs
->helpchan_empty
= 0;
2541 hs
->helpchan_empty
= 1;
2546 static void run_empty_interval(void *data
) {
2547 struct helpserv_bot
*hs
=data
;
2548 int num_trials
=find_helpchan_helpers(hs
);
2549 unsigned int num_unh
;
2550 struct helpserv_request
*unh
;
2552 if (num_trials
== -1)
2554 if (hs
->req_on_join
&& !hs
->unhandled
)
2557 for (num_unh
=0, unh
=hs
->unhandled
; unh
; num_unh
++)
2558 unh
= unh
->next_unhandled
;
2561 helpserv_page(PGSRC_ALERT
, "HSMSG_PAGE_ONLYTRIALALERT", hs
->helpchan
->name
, num_trials
, num_unh
);
2563 helpserv_page(PGSRC_ALERT
, "HSMSG_PAGE_EMPTYALERT", hs
->helpchan
->name
, num_unh
);
2565 if (hs
->intervals
[INTERVAL_EMPTY_INTERVAL
])
2566 timeq_add(now
+ hs
->intervals
[INTERVAL_EMPTY_INTERVAL
], run_empty_interval
, hs
);
2569 static void free_user(void *data
) {
2570 struct helpserv_user
*hs_user
= data
;
2571 struct helpserv_bot
*hs
= hs_user
->hs
;
2572 struct helpserv_userlist
*userlist
;
2576 for (it
=dict_first(hs
->requests
); it
; it
=iter_next(it
)) {
2577 struct helpserv_request
*req
= iter_data(it
);
2579 if (req
->helper
== hs_user
)
2580 helpserv_page_helper_gone(hs
, req
, "been deleted");
2584 userlist
= dict_find(helpserv_users_byhand_dict
, hs_user
->handle
->handle
, NULL
);
2585 if (userlist
->used
== 1) {
2586 dict_remove(helpserv_users_byhand_dict
, hs_user
->handle
->handle
);
2588 helpserv_userlist_remove(userlist
, hs_user
);
2594 static struct helpserv_bot
*register_helpserv(const char *nick
, const char *help_channel
, const char *registrar
) {
2595 struct helpserv_bot
*hs
;
2596 struct helpserv_botlist
*botlist
;
2598 /* Laziness dictates calloc, since there's a lot to set to NULL or 0, and
2599 * it's a harmless default */
2600 hs
= calloc(1, sizeof(struct helpserv_bot
));
2602 if (!(hs
->helpserv
= AddService(nick
, "+iok", helpserv_conf
.description
, NULL
))) {
2607 reg_privmsg_func(hs
->helpserv
, helpserv_botmsg
);
2609 if (!(hs
->helpchan
= GetChannel(help_channel
))) {
2610 hs
->helpchan
= AddChannel(help_channel
, now
, NULL
, NULL
);
2611 AddChannelUser(hs
->helpserv
, hs
->helpchan
)->modes
|= MODE_CHANOP
;
2613 struct mod_chanmode change
;
2614 mod_chanmode_init(&change
);
2616 change
.args
[0].mode
= MODE_CHANOP
;
2617 change
.args
[0].u
.member
= AddChannelUser(hs
->helpserv
, hs
->helpchan
);
2618 mod_chanmode_announce(hs
->helpserv
, hs
->helpchan
, &change
);
2622 hs
->registrar
= strdup(registrar
);
2624 hs
->users
= dict_new();
2625 /* Don't free keys - they use the handle_info's handle field */
2626 dict_set_free_data(hs
->users
, free_user
);
2627 hs
->requests
= dict_new();
2628 dict_set_free_keys(hs
->requests
, free
);
2629 dict_set_free_data(hs
->requests
, free_request
);
2631 dict_insert(helpserv_bots_dict
, hs
->helpserv
->nick
, hs
);
2633 if (!(botlist
= dict_find(helpserv_bots_bychan_dict
, hs
->helpchan
->name
, NULL
))) {
2634 botlist
= helpserv_botlist_alloc();
2635 dict_insert(helpserv_bots_bychan_dict
, hs
->helpchan
->name
, botlist
);
2637 helpserv_botlist_append(botlist
, hs
);
2642 static HELPSERV_FUNC(cmd_register
) {
2643 char *nick
, *helpchan
, reason
[MAXLEN
];
2644 struct handle_info
*handle
;
2648 if (!is_valid_nick(nick
)) {
2649 helpserv_notice(user
, "HSMSG_ILLEGAL_NICK", nick
);
2652 if (GetUserH(nick
)) {
2653 helpserv_notice(user
, "HSMSG_NICK_EXISTS", nick
);
2657 if (!IsChannelName(helpchan
)) {
2658 helpserv_notice(user
, "HSMSG_ILLEGAL_CHANNEL", helpchan
);
2662 if (opserv_bad_channel(helpchan
)) {
2663 helpserv_notice(user
, "HSMSG_ILLEGAL_CHANNEL", helpchan
);
2666 if (!(handle
= helpserv_get_handle_info(user
, argv
[3])))
2669 if (!(hs
= register_helpserv(nick
, helpchan
, user
->handle_info
->handle
))) {
2670 helpserv_notice(user
, "HSMSG_ERROR_ADDING_SERVICE", nick
);
2674 hs
->registered
= now
;
2675 helpserv_add_user(hs
, handle
, HlOwner
);
2677 helpserv_notice(user
, "HSMSG_REG_SUCCESS", handle
->handle
, nick
);
2679 snprintf(reason
, MAXLEN
, "HelpServ %s (%s) registered to %s by %s.", nick
, hs
->helpchan
->name
, handle
->handle
, user
->nick
);
2680 /* Not sent to helpers, since they can't register HelpServ */
2681 global_message(MESSAGE_RECIPIENT_OPERS
, reason
);
2685 static void unregister_helpserv(struct helpserv_bot
*hs
) {
2686 enum message_type msgtype
;
2688 timeq_del(0, NULL
, hs
, TIMEQ_IGNORE_WHEN
|TIMEQ_IGNORE_FUNC
);
2690 /* Requests before users so that it doesn't spam mentioning now-unhandled
2691 * requests because the users were deleted */
2692 dict_delete(hs
->requests
);
2693 hs
->requests
= NULL
; /* so we don't try to look up requests in free_user() */
2694 dict_delete(hs
->users
);
2695 free(hs
->registrar
);
2697 for (msgtype
=0; msgtype
<MSGTYPE_COUNT
; msgtype
++)
2698 free(hs
->messages
[msgtype
]);
2701 static void helpserv_free_bot(void *data
) {
2702 unregister_helpserv(data
);
2706 static void helpserv_unregister(struct helpserv_bot
*bot
, const char *quit_fmt
, const char *global_fmt
, const char *actor
) {
2707 char reason
[MAXLEN
], channame
[CHANNELLEN
], botname
[NICKLEN
];
2708 struct helpserv_botlist
*botlist
;
2711 botlist
= dict_find(helpserv_bots_bychan_dict
, bot
->helpchan
->name
, NULL
);
2712 helpserv_botlist_remove(botlist
, bot
);
2714 dict_remove(helpserv_bots_bychan_dict
, bot
->helpchan
->name
);
2715 len
= strlen(bot
->helpserv
->nick
) + 1;
2716 safestrncpy(botname
, bot
->helpserv
->nick
, len
);
2717 len
= strlen(bot
->helpchan
->name
) + 1;
2718 safestrncpy(channame
, bot
->helpchan
->name
, len
);
2719 snprintf(reason
, sizeof(reason
), quit_fmt
, actor
);
2720 DelUser(bot
->helpserv
, NULL
, 1, reason
);
2721 dict_remove(helpserv_bots_dict
, botname
);
2722 snprintf(reason
, sizeof(reason
), global_fmt
, botname
, channame
, actor
);
2723 global_message(MESSAGE_RECIPIENT_OPERS
, reason
);
2726 static HELPSERV_FUNC(cmd_unregister
) {
2728 if (argc
< 2 || strcmp(argv
[1], "CONFIRM")) {
2729 helpserv_notice(user
, "HSMSG_NEED_UNREG_CONFIRM");
2732 log_audit(HS_LOG
, LOG_COMMAND
, user
, hs
->helpserv
, hs
->helpchan
->name
, 0, "unregister CONFIRM");
2735 helpserv_unregister(hs
, "Unregistered by %s", "HelpServ %s (%s) unregistered by %s.", user
->nick
);
2739 static HELPSERV_FUNC(cmd_expire
) {
2740 struct helpserv_botlist victims
;
2741 struct helpserv_bot
*bot
;
2742 dict_iterator_t it
, next
;
2743 unsigned int count
= 0;
2745 memset(&victims
, 0, sizeof(victims
));
2746 for (it
= dict_first(helpserv_bots_dict
); it
; it
= next
) {
2747 bot
= iter_data(it
);
2748 next
= iter_next(it
);
2749 if ((unsigned int)(now
- bot
->last_active
) < helpserv_conf
.expire_age
)
2751 helpserv_unregister(bot
, "Registration expired due to inactivity", "HelpServ %s (%s) expired at request of %s.", user
->nick
);
2754 helpserv_notice(user
, "HSMSG_EXPIRATION_DONE", count
);
2758 static HELPSERV_FUNC(cmd_giveownership
) {
2759 struct handle_info
*hi
;
2760 struct helpserv_user
*new_owner
, *old_owner
, *hs_user
;
2762 char reason
[MAXLEN
];
2764 if (!from_opserv
&& ((argc
< 3) || strcmp(argv
[2], "CONFIRM"))) {
2765 helpserv_notice(user
, "HSMSG_NEED_GIVEOWNERSHIP_CONFIRM");
2768 hi
= helpserv_get_handle_info(user
, argv
[1]);
2771 new_owner
= GetHSUser(hs
, hi
);
2773 helpserv_notice(user
, "HSMSG_NOT_IN_USERLIST", hi
->handle
, hs
->helpserv
->nick
);
2777 old_owner
= GetHSUser(hs
, user
->handle_info
);
2778 else for (it
= dict_first(hs
->users
), old_owner
= NULL
; it
; it
= iter_next(it
)) {
2779 hs_user
= iter_data(it
);
2780 if (hs_user
->level
!= HlOwner
)
2783 helpserv_notice(user
, "HSMSG_MULTIPLE_OWNERS", hs
->helpserv
->nick
);
2786 old_owner
= hs_user
;
2788 if (!from_opserv
&& (new_owner
->handle
== user
->handle_info
)) {
2789 helpserv_notice(user
, "HSMSG_NO_TRANSFER_SELF");
2793 old_owner
->level
= HlManager
;
2794 new_owner
->level
= HlOwner
;
2795 helpserv_notice(user
, "HSMSG_OWNERSHIP_GIVEN", hs
->helpserv
->nick
, new_owner
->handle
->handle
);
2796 sprintf(reason
, "%s (%s) ownership transferred to %s by %s.", hs
->helpserv
->nick
, hs
->helpchan
->name
, new_owner
->handle
->handle
, user
->handle_info
->handle
);
2800 static HELPSERV_FUNC(cmd_weekstart
) {
2801 struct handle_info
*hi
;
2802 struct helpserv_user
*actor
, *victim
;
2806 actor
= from_opserv
? NULL
: GetHSUser(hs
, user
->handle_info
);
2807 if (!(hi
= helpserv_get_handle_info(user
, argv
[1])))
2809 if (!(victim
= GetHSUser(hs
, hi
))) {
2810 helpserv_notice(user
, "HSMSG_NOT_IN_USERLIST", hi
->handle
, hs
->helpserv
->nick
);
2813 if (actor
&& (actor
->level
<= victim
->level
) && (actor
!= victim
)) {
2814 helpserv_notice(user
, "MSG_USER_OUTRANKED", victim
->handle
->handle
);
2817 if (argc
> 2 && (!actor
|| actor
->level
>= HlManager
)) {
2819 switch (argv
[2][0]) {
2821 if ((argv
[2][1] == 'u') || (argv
[2][1] == 'U'))
2823 else if ((argv
[2][1] == 'a') || (argv
[2][1] == 'A'))
2826 case 'm': case 'M': new_day
= 1; break;
2828 if ((argv
[2][1] == 'u') || (argv
[2][1] == 'U'))
2830 else if ((argv
[2][1] == 'h') || (argv
[2][1] == 'H'))
2833 case 'w': case 'W': new_day
= 3; break;
2834 case 'f': case 'F': new_day
= 5; break;
2837 helpserv_notice(user
, "HSMSG_BAD_WEEKDAY", argv
[2]);
2840 victim
->week_start
= new_day
;
2843 helpserv_notice(user
, "HSMSG_WEEK_STARTS", victim
->handle
->handle
, weekday_names
[victim
->week_start
]);
2847 static void set_page_target(struct helpserv_bot
*hs
, enum page_source idx
, const char *target
) {
2848 struct chanNode
*new_target
, *old_target
;
2851 if (!IsChannelName(target
)) {
2852 log_module(HS_LOG
, LOG_ERROR
, "%s has an invalid page target.", hs
->helpserv
->nick
);
2855 new_target
= GetChannel(target
);
2857 new_target
= AddChannel(target
, now
, NULL
, NULL
);
2858 AddChannelUser(hs
->helpserv
, new_target
);
2863 if (new_target
== hs
->page_targets
[idx
])
2865 old_target
= hs
->page_targets
[idx
];
2866 hs
->page_targets
[idx
] = NULL
;
2867 if (old_target
&& !helpserv_in_channel(hs
, old_target
))
2868 DelChannelUser(hs
->helpserv
, old_target
, "Changing page target.", 0);
2869 if (new_target
&& !helpserv_in_channel(hs
, new_target
)) {
2870 struct mod_chanmode change
;
2871 mod_chanmode_init(&change
);
2873 change
.args
[0].mode
= MODE_CHANOP
;
2874 change
.args
[0].u
.member
= AddChannelUser(hs
->helpserv
, new_target
);
2875 mod_chanmode_announce(hs
->helpserv
, new_target
, &change
);
2877 hs
->page_targets
[idx
] = new_target
;
2880 static int opt_page_target(struct userNode
*user
, struct helpserv_bot
*hs
, int from_opserv
, int argc
, char *argv
[], enum page_source idx
) {
2884 if (!IsOper(user
)) {
2885 helpserv_notice(user
, "HSMSG_SET_NEED_OPER");
2888 if (!strcmp(argv
[0], "*")) {
2889 set_page_target(hs
, idx
, NULL
);
2891 } else if (!IsChannelName(argv
[0])) {
2892 helpserv_notice(user
, "MSG_NOT_CHANNEL_NAME");
2895 set_page_target(hs
, idx
, argv
[0]);
2899 if (hs
->page_targets
[idx
])
2900 helpserv_notice(user
, page_sources
[idx
].print_target
, hs
->page_targets
[idx
]->name
);
2902 helpserv_notice(user
, page_sources
[idx
].print_target
, user_find_message(user
, "MSG_NONE"));
2906 static HELPSERV_OPTION(opt_pagetarget_command
) {
2907 return opt_page_target(user
, hs
, from_opserv
, argc
, argv
, PGSRC_COMMAND
);
2910 static HELPSERV_OPTION(opt_pagetarget_alert
) {
2911 return opt_page_target(user
, hs
, from_opserv
, argc
, argv
, PGSRC_ALERT
);
2914 static HELPSERV_OPTION(opt_pagetarget_status
) {
2915 return opt_page_target(user
, hs
, from_opserv
, argc
, argv
, PGSRC_STATUS
);
2918 static enum page_type
page_type_from_name(const char *name
) {
2919 enum page_type type
;
2920 for (type
=0; type
<PAGE_COUNT
; type
++)
2921 if (!irccasecmp(page_types
[type
].db_name
, name
))
2926 static int opt_page_type(struct userNode
*user
, struct helpserv_bot
*hs
, int from_opserv
, int argc
, char *argv
[], enum page_source idx
) {
2927 enum page_type new_type
;
2931 new_type
= page_type_from_name(argv
[0]);
2932 if (new_type
== PAGE_COUNT
) {
2933 helpserv_notice(user
, "HSMSG_INVALID_OPTION", argv
[0]);
2936 hs
->page_types
[idx
] = new_type
;
2939 helpserv_notice(user
, page_sources
[idx
].print_type
,
2940 user_find_message(user
, page_types
[hs
->page_types
[idx
]].print_name
));
2944 static HELPSERV_OPTION(opt_pagetype
) {
2945 return opt_page_type(user
, hs
, from_opserv
, argc
, argv
, PGSRC_COMMAND
);
2948 static HELPSERV_OPTION(opt_alert_page_type
) {
2949 return opt_page_type(user
, hs
, from_opserv
, argc
, argv
, PGSRC_ALERT
);
2952 static HELPSERV_OPTION(opt_status_page_type
) {
2953 return opt_page_type(user
, hs
, from_opserv
, argc
, argv
, PGSRC_STATUS
);
2956 static int opt_message(struct userNode
*user
, struct helpserv_bot
*hs
, int from_opserv
, int argc
, char *argv
[], enum message_type idx
) {
2960 char *msg
= unsplit_string(argv
, argc
, NULL
);
2961 free(hs
->messages
[idx
]);
2962 hs
->messages
[idx
] = strcmp(msg
, "*") ? strdup(msg
) : NULL
;
2965 if (hs
->messages
[idx
])
2966 helpserv_notice(user
, message_types
[idx
].print_name
, hs
->messages
[idx
]);
2968 helpserv_notice(user
, message_types
[idx
].print_name
, user_find_message(user
, "MSG_NONE"));
2972 static HELPSERV_OPTION(opt_greeting
) {
2973 return opt_message(user
, hs
, from_opserv
, argc
, argv
, MSGTYPE_GREETING
);
2976 static HELPSERV_OPTION(opt_req_opened
) {
2977 return opt_message(user
, hs
, from_opserv
, argc
, argv
, MSGTYPE_REQ_OPENED
);
2980 static HELPSERV_OPTION(opt_req_assigned
) {
2981 return opt_message(user
, hs
, from_opserv
, argc
, argv
, MSGTYPE_REQ_ASSIGNED
);
2984 static HELPSERV_OPTION(opt_req_closed
) {
2985 return opt_message(user
, hs
, from_opserv
, argc
, argv
, MSGTYPE_REQ_CLOSED
);
2988 static int opt_interval(struct userNode
*user
, struct helpserv_bot
*hs
, int from_opserv
, int argc
, char *argv
[], enum interval_type idx
, unsigned int min
) {
2989 char buf
[INTERVALLEN
];
2993 unsigned long new_int
= ParseInterval(argv
[0]);
2994 if (!new_int
&& strcmp(argv
[0], "0")) {
2995 helpserv_notice(user
, "MSG_INVALID_DURATION", argv
[0]);
2998 if (new_int
&& new_int
< min
) {
2999 intervalString(buf
, min
, user
->handle_info
);
3000 helpserv_notice(user
, "HSMSG_INVALID_INTERVAL", user_find_message(user
, interval_types
[idx
].print_name
), buf
);
3003 hs
->intervals
[idx
] = new_int
;
3006 if (hs
->intervals
[idx
]) {
3007 intervalString(buf
, hs
->intervals
[idx
], user
->handle_info
);
3008 helpserv_notice(user
, interval_types
[idx
].print_name
, buf
);
3010 helpserv_notice(user
, interval_types
[idx
].print_name
, user_find_message(user
, "HSMSG_0_DISABLED"));
3014 static HELPSERV_OPTION(opt_idle_delay
) {
3015 return opt_interval(user
, hs
, from_opserv
, argc
, argv
, INTERVAL_IDLE_DELAY
, 60);
3018 static HELPSERV_OPTION(opt_whine_delay
) {
3019 return opt_interval(user
, hs
, from_opserv
, argc
, argv
, INTERVAL_WHINE_DELAY
, 60);
3022 static HELPSERV_OPTION(opt_whine_interval
) {
3023 unsigned int old_val
= hs
->intervals
[INTERVAL_WHINE_INTERVAL
];
3026 retval
= opt_interval(user
, hs
, from_opserv
, argc
, argv
, INTERVAL_WHINE_INTERVAL
, 60);
3028 if (!old_val
&& hs
->intervals
[INTERVAL_WHINE_INTERVAL
]) {
3029 timeq_add(now
+ hs
->intervals
[INTERVAL_WHINE_INTERVAL
], run_whine_interval
, hs
);
3030 } else if (old_val
&& !hs
->intervals
[INTERVAL_WHINE_INTERVAL
]) {
3031 timeq_del(0, run_whine_interval
, hs
, TIMEQ_IGNORE_WHEN
);
3037 static HELPSERV_OPTION(opt_empty_interval
) {
3038 unsigned int old_val
= hs
->intervals
[INTERVAL_EMPTY_INTERVAL
];
3041 retval
= opt_interval(user
, hs
, from_opserv
, argc
, argv
, INTERVAL_EMPTY_INTERVAL
, 60);
3043 if (!old_val
&& hs
->intervals
[INTERVAL_EMPTY_INTERVAL
]) {
3044 timeq_add(now
+ hs
->intervals
[INTERVAL_EMPTY_INTERVAL
], run_empty_interval
, hs
);
3045 } else if (old_val
&& !hs
->intervals
[INTERVAL_EMPTY_INTERVAL
]) {
3046 timeq_del(0, run_empty_interval
, hs
, TIMEQ_IGNORE_WHEN
);
3052 static HELPSERV_OPTION(opt_stale_delay
) {
3053 return opt_interval(user
, hs
, from_opserv
, argc
, argv
, INTERVAL_STALE_DELAY
, 60);
3056 static enum persistence_length
persistence_from_name(const char *name
) {
3057 enum persistence_length pers
;
3058 for (pers
=0; pers
<PERSIST_COUNT
; pers
++)
3059 if (!irccasecmp(name
, persistence_lengths
[pers
].db_name
))
3061 return PERSIST_COUNT
;
3064 static int opt_persist(struct userNode
*user
, struct helpserv_bot
*hs
, int from_opserv
, int argc
, char *argv
[], enum persistence_type idx
) {
3068 enum persistence_length new_pers
= persistence_from_name(argv
[0]);
3069 if (new_pers
== PERSIST_COUNT
) {
3070 helpserv_notice(user
, "HSMSG_INVALID_OPTION", argv
[0]);
3073 hs
->persist_types
[idx
] = new_pers
;
3076 helpserv_notice(user
, persistence_types
[idx
].print_name
,
3077 user_find_message(user
, persistence_lengths
[hs
->persist_types
[idx
]].print_name
));
3081 static HELPSERV_OPTION(opt_request_persistence
) {
3082 return opt_persist(user
, hs
, from_opserv
, argc
, argv
, PERSIST_T_REQUEST
);
3085 static HELPSERV_OPTION(opt_helper_persistence
) {
3086 return opt_persist(user
, hs
, from_opserv
, argc
, argv
, PERSIST_T_HELPER
);
3089 static enum notification_type
notification_from_name(const char *name
) {
3090 enum notification_type notify
;
3091 for (notify
=0; notify
<NOTIFY_COUNT
; notify
++)
3092 if (!irccasecmp(name
, notification_types
[notify
].db_name
))
3094 return NOTIFY_COUNT
;
3097 static HELPSERV_OPTION(opt_notification
) {
3101 enum notification_type new_notify
= notification_from_name(argv
[0]);
3102 if (new_notify
== NOTIFY_COUNT
) {
3103 helpserv_notice(user
, "HSMSG_INVALID_OPTION", argv
[0]);
3106 if (!from_opserv
&& (new_notify
== NOTIFY_HANDLE
)) {
3107 helpserv_notice(user
, "HSMSG_SET_NEED_OPER");
3110 hs
->notify
= new_notify
;
3113 helpserv_notice(user
, "HSMSG_SET_NOTIFICATION", user_find_message(user
, notification_types
[hs
->notify
].print_name
));
3117 #define OPTION_UINT(var, name) do { \
3120 (var) = strtoul(argv[0], NULL, 0); \
3123 helpserv_notice(user, name, (var)); \
3127 static HELPSERV_OPTION(opt_id_wrap
) {
3128 OPTION_UINT(hs
->id_wrap
, "HSMSG_SET_IDWRAP");
3131 static HELPSERV_OPTION(opt_req_maxlen
) {
3132 OPTION_UINT(hs
->req_maxlen
, "HSMSG_SET_REQMAXLEN");
3135 #define OPTION_BINARY(var, name) do { \
3138 if (enabled_string(argv[0])) { \
3141 } else if (disabled_string(argv[0])) { \
3145 helpserv_notice(user, "MSG_INVALID_BINARY", argv[0]); \
3149 helpserv_notice(user, name, user_find_message(user, (var) ? "MSG_ON" : "MSG_OFF")); \
3153 static HELPSERV_OPTION(opt_privmsg_only
) {
3154 OPTION_BINARY(hs
->privmsg_only
, "HSMSG_SET_PRIVMSGONLY");
3157 static HELPSERV_OPTION(opt_req_on_join
) {
3158 OPTION_BINARY(hs
->req_on_join
, "HSMSG_SET_REQONJOIN");
3161 static HELPSERV_OPTION(opt_auto_voice
) {
3162 OPTION_BINARY(hs
->auto_voice
, "HSMSG_SET_AUTOVOICE");
3165 static HELPSERV_OPTION(opt_auto_devoice
) {
3166 OPTION_BINARY(hs
->auto_devoice
, "HSMSG_SET_AUTODEVOICE");
3169 static HELPSERV_FUNC(cmd_set
) {
3170 helpserv_option_func_t
*opt
;
3174 helpserv_option_func_t
*display
[] = {
3175 opt_pagetarget_command
, opt_pagetarget_alert
, opt_pagetarget_status
,
3176 opt_pagetype
, opt_alert_page_type
, opt_status_page_type
,
3177 opt_greeting
, opt_req_opened
, opt_req_assigned
, opt_req_closed
,
3178 opt_idle_delay
, opt_whine_delay
, opt_whine_interval
,
3179 opt_empty_interval
, opt_stale_delay
, opt_request_persistence
,
3180 opt_helper_persistence
, opt_notification
, opt_id_wrap
,
3181 opt_req_maxlen
, opt_privmsg_only
, opt_req_on_join
, opt_auto_voice
,
3185 helpserv_notice(user
, "HSMSG_QUEUE_OPTIONS");
3186 for (i
=0; i
<ArrayLength(display
); i
++)
3187 display
[i
](user
, hs
, from_opserv
, 0, argv
);
3191 if (!(opt
= dict_find(helpserv_option_dict
, argv
[1], NULL
))) {
3192 helpserv_notice(user
, "HSMSG_INVALID_OPTION", argv
[1]);
3196 if ((argc
> 2) && !from_opserv
) {
3197 struct helpserv_user
*hs_user
;
3199 if (!(hs_user
= dict_find(hs
->users
, user
->handle_info
->handle
, NULL
))) {
3200 helpserv_notice(user
, "HSMSG_WTF_WHO_ARE_YOU", hs
->helpserv
->nick
);
3204 if (hs_user
->level
< HlManager
) {
3205 helpserv_notice(user
, "HSMSG_NEED_MANAGER");
3209 return opt(user
, hs
, from_opserv
, argc
-2, argv
+2);
3212 static int user_write_helper(const char *key
, void *data
, void *extra
) {
3213 struct helpserv_user
*hs_user
= data
;
3214 struct saxdb_context
*ctx
= extra
;
3215 struct string_list strlist
;
3216 char str
[5][16], *strs
[5];
3219 saxdb_start_record(ctx
, key
, 0);
3220 /* Helper identification. */
3221 saxdb_write_string(ctx
, KEY_HELPER_LEVEL
, helpserv_level2str(hs_user
->level
));
3222 saxdb_write_string(ctx
, KEY_HELPER_HELPMODE
, (hs_user
->help_mode
? "1" : "0"));
3223 saxdb_write_int(ctx
, KEY_HELPER_WEEKSTART
, hs_user
->week_start
);
3225 saxdb_start_record(ctx
, KEY_HELPER_STATS
, 0);
3226 for (i
=0; i
< ArrayLength(strs
); ++i
)
3228 strlist
.list
= strs
;
3230 /* Time in help channel */
3231 for (i
=0; i
< strlist
.used
; i
++) {
3232 unsigned int week_time
= hs_user
->time_per_week
[i
];
3233 if ((i
==0 || i
==4) && hs_user
->join_time
)
3234 week_time
+= now
- hs_user
->join_time
;
3235 sprintf(str
[i
], "%u", week_time
);
3237 saxdb_write_string_list(ctx
, KEY_HELPER_STATS_TIME
, &strlist
);
3238 /* Requests picked up */
3239 for (i
=0; i
< strlist
.used
; i
++)
3240 sprintf(str
[i
], "%u", hs_user
->picked_up
[i
]);
3241 saxdb_write_string_list(ctx
, KEY_HELPER_STATS_PICKUP
, &strlist
);
3242 /* Requests closed */
3243 for (i
=0; i
< strlist
.used
; i
++)
3244 sprintf(str
[i
], "%u", hs_user
->closed
[i
]);
3245 saxdb_write_string_list(ctx
, KEY_HELPER_STATS_CLOSE
, &strlist
);
3246 /* Requests reassigned from user */
3247 for (i
=0; i
< strlist
.used
; i
++)
3248 sprintf(str
[i
], "%u", hs_user
->reassigned_from
[i
]);
3249 saxdb_write_string_list(ctx
, KEY_HELPER_STATS_REASSIGNFROM
, &strlist
);
3250 /* Requests reassigned to user */
3251 for (i
=0; i
< strlist
.used
; i
++)
3252 sprintf(str
[i
], "%u", hs_user
->reassigned_to
[i
]);
3253 saxdb_write_string_list(ctx
, KEY_HELPER_STATS_REASSIGNTO
, &strlist
);
3254 /* End of stats and whole record. */
3255 saxdb_end_record(ctx
);
3256 saxdb_end_record(ctx
);
3260 static int user_read_helper(const char *key
, void *data
, void *extra
) {
3261 struct record_data
*rd
= data
;
3262 struct helpserv_bot
*hs
= extra
;
3263 struct helpserv_user
*hs_user
;
3264 struct handle_info
*handle
;
3266 enum helpserv_level level
;
3268 struct string_list
*strlist
;
3271 if (rd
->type
!= RECDB_OBJECT
|| !dict_size(rd
->d
.object
)) {
3272 log_module(HS_LOG
, LOG_ERROR
, "Invalid user %s for %s.", key
, hs
->helpserv
->nick
);
3276 if (!(handle
= get_handle_info(key
))) {
3277 log_module(HS_LOG
, LOG_ERROR
, "Nonexistant account %s for %s.", key
, hs
->helpserv
->nick
);
3280 str
= database_get_data(rd
->d
.object
, KEY_HELPER_LEVEL
, RECDB_QSTRING
);
3282 level
= helpserv_str2level(str
);
3283 if (level
== HlNone
) {
3284 log_module(HS_LOG
, LOG_ERROR
, "Account %s has invalid level %s.", key
, str
);
3288 log_module(HS_LOG
, LOG_ERROR
, "Account %s has no level field for %s.", key
, hs
->helpserv
->nick
);
3292 hs_user
= helpserv_add_user(hs
, handle
, level
);
3294 str
= database_get_data(rd
->d
.object
, KEY_HELPER_HELPMODE
, RECDB_QSTRING
);
3295 hs_user
->help_mode
= (str
&& strtol(str
, NULL
, 0)) ? 1 : 0;
3296 str
= database_get_data(rd
->d
.object
, KEY_HELPER_WEEKSTART
, RECDB_QSTRING
);
3297 hs_user
->week_start
= str
? strtol(str
, NULL
, 0) : 0;
3300 stats
= database_get_data(GET_RECORD_OBJECT(rd
), KEY_HELPER_STATS
, RECDB_OBJECT
);
3303 /* The tests for strlist->used are for converting the old format to the new one */
3304 strlist
= database_get_data(stats
, KEY_HELPER_STATS_TIME
, RECDB_STRING_LIST
);
3306 for (i
=0; i
< 5 && i
< strlist
->used
; i
++)
3307 hs_user
->time_per_week
[i
] = strtoul(strlist
->list
[i
], NULL
, 0);
3308 if (strlist
->used
== 4)
3309 hs_user
->time_per_week
[4] = hs_user
->time_per_week
[0]+hs_user
->time_per_week
[1]+hs_user
->time_per_week
[2]+hs_user
->time_per_week
[3];
3311 strlist
= database_get_data(stats
, KEY_HELPER_STATS_PICKUP
, RECDB_STRING_LIST
);
3313 for (i
=0; i
< 5 && i
< strlist
->used
; i
++)
3314 hs_user
->picked_up
[i
] = strtoul(strlist
->list
[i
], NULL
, 0);
3315 if (strlist
->used
== 2)
3316 hs_user
->picked_up
[4] = hs_user
->picked_up
[0]+hs_user
->picked_up
[1];
3318 strlist
= database_get_data(stats
, KEY_HELPER_STATS_CLOSE
, RECDB_STRING_LIST
);
3320 for (i
=0; i
< 5 && i
< strlist
->used
; i
++)
3321 hs_user
->closed
[i
] = strtoul(strlist
->list
[i
], NULL
, 0);
3322 if (strlist
->used
== 2)
3323 hs_user
->closed
[4] = hs_user
->closed
[0]+hs_user
->closed
[1];
3325 strlist
= database_get_data(stats
, KEY_HELPER_STATS_REASSIGNFROM
, RECDB_STRING_LIST
);
3327 for (i
=0; i
< 5 && i
< strlist
->used
; i
++)
3328 hs_user
->reassigned_from
[i
] = strtoul(strlist
->list
[i
], NULL
, 0);
3329 if (strlist
->used
== 2)
3330 hs_user
->reassigned_from
[4] = hs_user
->reassigned_from
[0]+hs_user
->reassigned_from
[1];
3332 strlist
= database_get_data(stats
, KEY_HELPER_STATS_REASSIGNTO
, RECDB_STRING_LIST
);
3334 for (i
=0; i
< 5 && i
< strlist
->used
; i
++)
3335 hs_user
->reassigned_to
[i
] = strtoul(strlist
->list
[i
], NULL
, 0);
3336 if (strlist
->used
== 2)
3337 hs_user
->reassigned_to
[4] = hs_user
->reassigned_to
[0]+hs_user
->reassigned_to
[1];
3344 static int request_write_helper(const char *key
, void *data
, void *extra
) {
3345 struct helpserv_request
*request
= data
;
3346 struct saxdb_context
*ctx
= extra
;
3348 if (!request
->handle
)
3351 saxdb_start_record(ctx
, key
, 0);
3352 if (request
->helper
) {
3353 saxdb_write_string(ctx
, KEY_REQUEST_HELPER
, request
->helper
->handle
->handle
);
3354 saxdb_write_int(ctx
, KEY_REQUEST_ASSIGNED
, request
->assigned
);
3356 saxdb_write_string(ctx
, KEY_REQUEST_HANDLE
, request
->handle
->handle
);
3357 saxdb_write_int(ctx
, KEY_REQUEST_OPENED
, request
->opened
);
3358 saxdb_write_string_list(ctx
, KEY_REQUEST_TEXT
, request
->text
);
3359 saxdb_end_record(ctx
);
3363 static int request_read_helper(const char *key
, void *data
, void *extra
) {
3364 struct record_data
*rd
= data
;
3365 struct helpserv_bot
*hs
= extra
;
3366 struct helpserv_request
*request
;
3367 struct string_list
*strlist
;
3370 if (rd
->type
!= RECDB_OBJECT
|| !dict_size(rd
->d
.object
)) {
3371 log_module(HS_LOG
, LOG_ERROR
, "Invalid request %s:%s.", hs
->helpserv
->nick
, key
);
3375 request
= calloc(1, sizeof(struct helpserv_request
));
3377 request
->id
= strtoul(key
, NULL
, 0);
3379 request
->user
= NULL
;
3380 request
->parent_nick_list
= request
->parent_hand_list
= NULL
;
3382 str
= database_get_data(rd
->d
.object
, KEY_REQUEST_HANDLE
, RECDB_QSTRING
);
3383 if (!str
|| !(request
->handle
= get_handle_info(str
))) {
3384 log_module(HS_LOG
, LOG_ERROR
, "Request %s:%s has an invalid or nonexistant account.", hs
->helpserv
->nick
, key
);
3388 if (!(request
->parent_hand_list
= dict_find(helpserv_reqs_byhand_dict
, request
->handle
->handle
, NULL
))) {
3389 request
->parent_hand_list
= helpserv_reqlist_alloc();
3390 dict_insert(helpserv_reqs_byhand_dict
, request
->handle
->handle
, request
->parent_hand_list
);
3392 helpserv_reqlist_append(request
->parent_hand_list
, request
);
3394 str
= database_get_data(rd
->d
.object
, KEY_REQUEST_OPENED
, RECDB_QSTRING
);
3396 log_module(HS_LOG
, LOG_ERROR
, "Request %s:%s has a nonexistant opening time. Using time(NULL).", hs
->helpserv
->nick
, key
);
3397 request
->opened
= time(NULL
);
3399 request
->opened
= (time_t)strtoul(str
, NULL
, 0);
3402 str
= database_get_data(rd
->d
.object
, KEY_REQUEST_ASSIGNED
, RECDB_QSTRING
);
3404 request
->assigned
= (time_t)strtoul(str
, NULL
, 0);
3406 str
= database_get_data(rd
->d
.object
, KEY_REQUEST_HELPER
, RECDB_QSTRING
);
3408 if (!(request
->helper
= dict_find(hs
->users
, str
, NULL
))) {
3409 log_module(HS_LOG
, LOG_ERROR
, "Request %s:%s has an invalid or nonexistant helper.", hs
->helpserv
->nick
, key
);
3414 if (!hs
->unhandled
) {
3415 request
->next_unhandled
= NULL
;
3416 hs
->unhandled
= request
;
3417 } else if (hs
->unhandled
->opened
> request
->opened
) {
3418 request
->next_unhandled
= hs
->unhandled
;
3419 hs
->unhandled
= request
;
3421 struct helpserv_request
*unh
;
3422 for (unh
= hs
->unhandled
; unh
->next_unhandled
&& (unh
->next_unhandled
->opened
< request
->opened
); unh
= unh
->next_unhandled
);
3423 request
->next_unhandled
= unh
->next_unhandled
;
3424 unh
->next_unhandled
= request
;
3428 strlist
= database_get_data(rd
->d
.object
, KEY_REQUEST_TEXT
, RECDB_STRING_LIST
);
3430 log_module(HS_LOG
, LOG_ERROR
, "Request %s:%s has no text.", hs
->helpserv
->nick
, key
);
3434 request
->text
= string_list_copy(strlist
);
3436 dict_insert(hs
->requests
, strdup(key
), request
);
3442 helpserv_bot_write(const char *key
, void *data
, void *extra
) {
3443 const struct helpserv_bot
*hs
= data
;
3444 struct saxdb_context
*ctx
= extra
;
3445 enum page_source pagesrc
;
3446 enum message_type msgtype
;
3447 enum interval_type inttype
;
3448 enum persistence_type persisttype
;
3449 struct string_list
*slist
;
3452 saxdb_start_record(ctx
, key
, 1);
3455 saxdb_start_record(ctx
, KEY_HELPERS
, 1);
3456 dict_foreach(hs
->users
, user_write_helper
, ctx
);
3457 saxdb_end_record(ctx
);
3460 if (hs
->persist_types
[PERSIST_T_REQUEST
] == PERSIST_CLOSE
) {
3461 saxdb_start_record(ctx
, KEY_REQUESTS
, 0);
3462 dict_foreach(hs
->requests
, request_write_helper
, ctx
);
3463 saxdb_end_record(ctx
);
3466 /* Other settings and state */
3467 saxdb_write_string(ctx
, KEY_HELP_CHANNEL
, hs
->helpchan
->name
);
3468 slist
= alloc_string_list(PGSRC_COUNT
);
3469 for (pagesrc
=0; pagesrc
<PGSRC_COUNT
; pagesrc
++) {
3470 struct chanNode
*target
= hs
->page_targets
[pagesrc
];
3471 string_list_append(slist
, strdup(target
? target
->name
: "*"));
3473 saxdb_write_string_list(ctx
, KEY_PAGE_DEST
, slist
);
3474 free_string_list(slist
);
3475 for (pagesrc
=0; pagesrc
<PGSRC_COUNT
; pagesrc
++) {
3476 const char *src
= page_types
[hs
->page_types
[pagesrc
]].db_name
;
3477 saxdb_write_string(ctx
, page_sources
[pagesrc
].db_name
, src
);
3479 for (msgtype
=0; msgtype
<MSGTYPE_COUNT
; msgtype
++) {
3480 const char *msg
= hs
->messages
[msgtype
];
3482 saxdb_write_string(ctx
, message_types
[msgtype
].db_name
, msg
);
3484 for (inttype
=0; inttype
<INTERVAL_COUNT
; inttype
++) {
3485 if (!hs
->intervals
[inttype
])
3487 saxdb_write_int(ctx
, interval_types
[inttype
].db_name
, hs
->intervals
[inttype
]);
3489 for (persisttype
=0; persisttype
<PERSIST_T_COUNT
; persisttype
++) {
3490 const char *persist
= persistence_lengths
[hs
->persist_types
[persisttype
]].db_name
;
3491 saxdb_write_string(ctx
, persistence_types
[persisttype
].db_name
, persist
);
3493 saxdb_write_string(ctx
, KEY_NOTIFICATION
, notification_types
[hs
->notify
].db_name
);
3494 saxdb_write_int(ctx
, KEY_REGISTERED
, hs
->registered
);
3495 saxdb_write_int(ctx
, KEY_IDWRAP
, hs
->id_wrap
);
3496 saxdb_write_int(ctx
, KEY_REQ_MAXLEN
, hs
->req_maxlen
);
3497 saxdb_write_int(ctx
, KEY_LAST_REQUESTID
, hs
->last_requestid
);
3499 saxdb_write_string(ctx
, KEY_REGISTRAR
, hs
->registrar
);
3500 saxdb_write_int(ctx
, KEY_PRIVMSG_ONLY
, hs
->privmsg_only
);
3501 saxdb_write_int(ctx
, KEY_REQ_ON_JOIN
, hs
->req_on_join
);
3502 saxdb_write_int(ctx
, KEY_AUTO_VOICE
, hs
->auto_voice
);
3503 saxdb_write_int(ctx
, KEY_AUTO_DEVOICE
, hs
->auto_devoice
);
3504 saxdb_write_int(ctx
, KEY_LAST_ACTIVE
, hs
->last_active
);
3506 /* End bot record */
3507 saxdb_end_record(ctx
);
3512 helpserv_saxdb_write(struct saxdb_context
*ctx
) {
3513 saxdb_start_record(ctx
, KEY_BOTS
, 1);
3514 dict_foreach(helpserv_bots_dict
, helpserv_bot_write
, ctx
);
3515 saxdb_end_record(ctx
);
3516 saxdb_write_int(ctx
, KEY_LAST_STATS_UPDATE
, last_stats_update
);
3520 static int helpserv_bot_read(const char *key
, void *data
, UNUSED_ARG(void *extra
)) {
3521 struct record_data
*br
= data
, *raw_record
;
3522 struct helpserv_bot
*hs
;
3523 char *registrar
, *helpchannel_name
, *str
;
3524 dict_t users
, requests
;
3525 enum page_source pagesrc
;
3526 enum message_type msgtype
;
3527 enum interval_type inttype
;
3528 enum persistence_type persisttype
;
3530 users
= database_get_data(GET_RECORD_OBJECT(br
), KEY_HELPERS
, RECDB_OBJECT
);
3532 log_module(HS_LOG
, LOG_ERROR
, "%s has no users.", key
);
3535 helpchannel_name
= database_get_data(GET_RECORD_OBJECT(br
), KEY_HELP_CHANNEL
, RECDB_QSTRING
);
3536 if (!helpchannel_name
|| !IsChannelName(helpchannel_name
)) {
3537 log_module(HS_LOG
, LOG_ERROR
, "%s has an invalid channel name.", key
);
3540 registrar
= database_get_data(GET_RECORD_OBJECT(br
), KEY_REGISTRAR
, RECDB_QSTRING
);
3542 hs
= register_helpserv(key
, helpchannel_name
, registrar
);
3544 raw_record
= dict_find(GET_RECORD_OBJECT(br
), KEY_PAGE_DEST
, NULL
);
3545 switch (raw_record
? raw_record
->type
: RECDB_INVALID
) {
3547 set_page_target(hs
, PGSRC_COMMAND
, GET_RECORD_QSTRING(raw_record
));
3548 pagesrc
= PGSRC_COMMAND
+ 1;
3550 case RECDB_STRING_LIST
: {
3551 struct string_list
*slist
= GET_RECORD_STRING_LIST(raw_record
);
3552 for (pagesrc
=0; (pagesrc
<slist
->used
) && (pagesrc
<PGSRC_COUNT
); pagesrc
++) {
3553 const char *dest
= slist
->list
[pagesrc
];
3554 set_page_target(hs
, pagesrc
, strcmp(dest
, "*") ? dest
: NULL
);
3559 set_page_target(hs
, PGSRC_COMMAND
, NULL
);
3560 pagesrc
= PGSRC_COMMAND
+ 1;
3563 while (pagesrc
< PGSRC_COUNT
) {
3564 set_page_target(hs
, pagesrc
++, hs
->page_targets
[PGSRC_COMMAND
] ? hs
->page_targets
[PGSRC_COMMAND
]->name
: NULL
);
3567 for (pagesrc
=0; pagesrc
<PGSRC_COUNT
; pagesrc
++) {
3568 str
= database_get_data(GET_RECORD_OBJECT(br
), page_sources
[pagesrc
].db_name
, RECDB_QSTRING
);
3569 hs
->page_types
[pagesrc
] = str
? page_type_from_name(str
) : PAGE_NONE
;
3572 for (msgtype
=0; msgtype
<MSGTYPE_COUNT
; msgtype
++) {
3573 str
= database_get_data(GET_RECORD_OBJECT(br
), message_types
[msgtype
].db_name
, RECDB_QSTRING
);
3574 hs
->messages
[msgtype
] = str
? strdup(str
) : NULL
;
3577 for (inttype
=0; inttype
<INTERVAL_COUNT
; inttype
++) {
3578 str
= database_get_data(GET_RECORD_OBJECT(br
), interval_types
[inttype
].db_name
, RECDB_QSTRING
);
3579 hs
->intervals
[inttype
] = str
? ParseInterval(str
) : 0;
3581 if (hs
->intervals
[INTERVAL_WHINE_INTERVAL
])
3582 timeq_add(now
+ hs
->intervals
[INTERVAL_WHINE_INTERVAL
], run_whine_interval
, hs
);
3583 if (hs
->intervals
[INTERVAL_EMPTY_INTERVAL
])
3584 timeq_add(now
+ hs
->intervals
[INTERVAL_EMPTY_INTERVAL
], run_empty_interval
, hs
);
3586 for (persisttype
=0; persisttype
<PERSIST_T_COUNT
; persisttype
++) {
3587 str
= database_get_data(GET_RECORD_OBJECT(br
), persistence_types
[persisttype
].db_name
, RECDB_QSTRING
);
3588 hs
->persist_types
[persisttype
] = str
? persistence_from_name(str
) : PERSIST_QUIT
;
3590 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_NOTIFICATION
, RECDB_QSTRING
);
3591 hs
->notify
= str
? notification_from_name(str
) : NOTIFY_NONE
;
3592 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_REGISTERED
, RECDB_QSTRING
);
3594 hs
->registered
= (time_t)strtol(str
, NULL
, 0);
3595 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_IDWRAP
, RECDB_QSTRING
);
3597 hs
->id_wrap
= strtoul(str
, NULL
, 0);
3598 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_REQ_MAXLEN
, RECDB_QSTRING
);
3600 hs
->req_maxlen
= strtoul(str
, NULL
, 0);
3601 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_LAST_REQUESTID
, RECDB_QSTRING
);
3603 hs
->last_requestid
= strtoul(str
, NULL
, 0);
3604 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_PRIVMSG_ONLY
, RECDB_QSTRING
);
3605 hs
->privmsg_only
= str
? enabled_string(str
) : 0;
3606 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_REQ_ON_JOIN
, RECDB_QSTRING
);
3607 hs
->req_on_join
= str
? enabled_string(str
) : 0;
3608 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_AUTO_VOICE
, RECDB_QSTRING
);
3609 hs
->auto_voice
= str
? enabled_string(str
) : 0;
3610 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_AUTO_DEVOICE
, RECDB_QSTRING
);
3611 hs
->auto_devoice
= str
? enabled_string(str
) : 0;
3612 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_LAST_ACTIVE
, RECDB_QSTRING
);
3613 hs
->last_active
= str
? atoi(str
) : now
;
3615 dict_foreach(users
, user_read_helper
, hs
);
3617 requests
= database_get_data(GET_RECORD_OBJECT(br
), KEY_REQUESTS
, RECDB_OBJECT
);
3619 dict_foreach(requests
, request_read_helper
, hs
);
3625 helpserv_saxdb_read(struct dict
*conf_db
) {
3629 if ((object
= database_get_data(conf_db
, KEY_BOTS
, RECDB_OBJECT
))) {
3630 dict_foreach(object
, helpserv_bot_read
, NULL
);
3633 str
= database_get_data(conf_db
, KEY_LAST_STATS_UPDATE
, RECDB_QSTRING
);
3634 last_stats_update
= str
? (time_t)strtol(str
, NULL
, 0) : now
;
3638 static void helpserv_conf_read(void) {
3642 if (!(conf_node
= conf_get_data(HELPSERV_CONF_NAME
, RECDB_OBJECT
))) {
3643 log_module(HS_LOG
, LOG_ERROR
, "config node `%s' is missing or has wrong type", HELPSERV_CONF_NAME
);
3647 str
= database_get_data(conf_node
, "db_backup_freq", RECDB_QSTRING
);
3648 helpserv_conf
.db_backup_frequency
= str
? ParseInterval(str
) : 7200;
3650 str
= database_get_data(conf_node
, "description", RECDB_QSTRING
);
3651 helpserv_conf
.description
= str
;
3653 str
= database_get_data(conf_node
, "reqlogfile", RECDB_QSTRING
);
3654 if (str
&& strlen(str
))
3655 helpserv_conf
.reqlogfile
= str
;
3657 helpserv_conf
.reqlogfile
= NULL
;
3659 str
= database_get_data(conf_node
, "expiration", RECDB_QSTRING
);
3660 helpserv_conf
.expire_age
= ParseInterval(str
? str
: "60d");
3661 str
= database_get_data(conf_node
, "user_escape", RECDB_QSTRING
);
3662 helpserv_conf
.user_escape
= str
? str
[0] : '@';
3668 if (helpserv_conf
.reqlogfile
3669 && !(reqlog_f
= fopen(helpserv_conf
.reqlogfile
, "a"))) {
3670 log_module(HS_LOG
, LOG_ERROR
, "Unable to open request logfile (%s): %s", helpserv_conf
.reqlogfile
, strerror(errno
));
3674 static struct helpserv_cmd
*
3675 helpserv_define_func(const char *name
, helpserv_func_t
*func
, enum helpserv_level access
, long flags
) {
3676 struct helpserv_cmd
*cmd
= calloc(1, sizeof(struct helpserv_cmd
));
3678 cmd
->access
= access
;
3682 dict_insert(helpserv_func_dict
, name
, cmd
);
3687 /* Drop requests that persist until part when a user leaves the chan */
3688 static void handle_part(struct modeNode
*mn
, UNUSED_ARG(const char *reason
)) {
3689 struct helpserv_botlist
*botlist
;
3690 struct helpserv_userlist
*userlist
;
3691 const int from_opserv
= 0; /* for helpserv_notice */
3694 if ((botlist
= dict_find(helpserv_bots_bychan_dict
, mn
->channel
->name
, NULL
))) {
3695 for (i
=0; i
< botlist
->used
; i
++) {
3696 struct helpserv_bot
*hs
;
3699 hs
= botlist
->list
[i
];
3702 if (hs
->persist_types
[PERSIST_T_REQUEST
] != PERSIST_PART
)
3705 for (it
=dict_first(hs
->requests
); it
; it
=iter_next(it
)) {
3706 struct helpserv_request
*req
= iter_data(it
);
3708 if (mn
->user
!= req
->user
)
3710 if (req
->text
->used
) {
3711 helpserv_message(hs
, mn
->user
, MSGTYPE_REQ_DROPPED
);
3712 helpserv_msguser(mn
->user
, "HSMSG_REQ_DROPPED_PART", mn
->channel
->name
, req
->id
);
3713 if (req
->helper
&& (hs
->notify
>= NOTIFY_DROP
))
3714 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_REQ_DROP_PART", req
->id
, mn
->user
->nick
);
3716 helpserv_log_request(req
, "Dropped");
3717 dict_remove(hs
->requests
, iter_key(it
));
3723 if (mn
->user
->handle_info
&& (userlist
= dict_find(helpserv_users_byhand_dict
, mn
->user
->handle_info
->handle
, NULL
))) {
3724 for (i
=0; i
< userlist
->used
; i
++) {
3725 struct helpserv_user
*hs_user
= userlist
->list
[i
];
3726 struct helpserv_bot
*hs
= hs_user
->hs
;
3729 if ((hs
->helpserv
== NULL
) || (hs
->helpchan
!= mn
->channel
) || find_handle_in_channel(hs
->helpchan
, mn
->user
->handle_info
, mn
->user
))
3732 /* In case of the clock being set back for whatever reason,
3733 * minimize penalty. Don't duplicate this in handle_quit because
3734 * when users quit, handle_part is called for every channel first.
3736 if (hs_user
->join_time
&& (hs_user
->join_time
< now
)) {
3737 hs_user
->time_per_week
[0] += (unsigned int)(now
- hs_user
->join_time
);
3738 hs_user
->time_per_week
[4] += (unsigned int)(now
- hs_user
->join_time
);
3740 hs_user
->join_time
= 0;
3742 for (it
=dict_first(hs
->requests
); it
; it
=iter_next(it
)) {
3743 struct helpserv_request
*req
=iter_data(it
);
3745 if ((hs
->persist_types
[PERSIST_T_HELPER
] == PERSIST_PART
)
3746 && (req
->helper
== hs_user
)) {
3747 char reason
[CHANNELLEN
+ 8];
3748 sprintf(reason
, "parted %s", mn
->channel
->name
);
3749 helpserv_page_helper_gone(hs
, req
, reason
);
3753 if (hs
->intervals
[INTERVAL_EMPTY_INTERVAL
] && hs_user
->level
>= HlHelper
) {
3756 if ((num_trials
= find_helpchan_helpers(hs
)) >= 0) {
3757 unsigned int num_unh
;
3758 struct helpserv_request
*unh
;
3760 for (num_unh
=0, unh
=hs
->unhandled
; unh
; num_unh
++)
3761 unh
= unh
->next_unhandled
;
3764 helpserv_page(PGSRC_ALERT
, "HSMSG_PAGE_FIRSTONLYTRIALALERT", hs
->helpchan
->name
, mn
->user
->nick
, num_trials
, num_unh
);
3766 helpserv_page(PGSRC_ALERT
, "HSMSG_PAGE_FIRSTEMPTYALERT", hs
->helpchan
->name
, mn
->user
->nick
, num_unh
);
3768 if (num_unh
|| !hs
->req_on_join
) {
3769 timeq_del(0, run_empty_interval
, hs
, TIMEQ_IGNORE_WHEN
);
3770 timeq_add(now
+ hs
->intervals
[INTERVAL_EMPTY_INTERVAL
], run_empty_interval
, hs
);
3778 /* Drop requests that persist until part or quit when a user quits. Otherwise
3779 * set req->user to null (it's no longer valid) if they have a handle,
3780 * and drop it if they don't (nowhere to store the request).
3782 * Unassign requests where req->helper persists until the helper parts or
3784 static void handle_quit(struct userNode
*user
, UNUSED_ARG(struct userNode
*killer
), UNUSED_ARG(const char *why
)) {
3785 struct helpserv_reqlist
*reqlist
;
3786 struct helpserv_userlist
*userlist
;
3789 if (IsLocal(user
)) {
3790 struct helpserv_bot
*hs
;
3791 if ((hs
= dict_find(helpserv_bots_dict
, user
->nick
, NULL
))) {
3792 hs
->helpserv
= NULL
;
3797 if ((reqlist
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
))) {
3799 for (i
=0; i
< n
; i
++) {
3800 struct helpserv_request
*req
= reqlist
->list
[0];
3802 if ((req
->hs
->persist_types
[PERSIST_T_REQUEST
] == PERSIST_QUIT
) || !req
->handle
) {
3804 sprintf(buf
, "%lu", req
->id
);
3806 if (req
->helper
&& (req
->hs
->notify
>= NOTIFY_DROP
))
3807 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_REQ_DROP_QUIT", req
->id
, req
->user
->nick
);
3809 helpserv_log_request(req
, "Dropped");
3810 dict_remove(req
->hs
->requests
, buf
);
3813 req
->parent_nick_list
= NULL
;
3814 helpserv_reqlist_remove(reqlist
, req
);
3816 if (req
->helper
&& (req
->hs
->notify
>= NOTIFY_USER
))
3817 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_USER_QUIT", req
->id
, user
->nick
);
3821 dict_remove(helpserv_reqs_bynick_dict
, user
->nick
);
3824 if (user
->handle_info
&& (userlist
= dict_find(helpserv_users_byhand_dict
, user
->handle_info
->handle
, NULL
))) {
3825 for (i
=0; i
< userlist
->used
; i
++) {
3826 struct helpserv_user
*hs_user
= userlist
->list
[i
];
3827 struct helpserv_bot
*hs
= hs_user
->hs
;
3830 if ((hs
->helpserv
== NULL
) || user
->next_authed
|| (user
->handle_info
->users
!= user
))
3833 for (it
=dict_first(hs
->requests
); it
; it
=iter_next(it
)) {
3834 struct helpserv_request
*req
=iter_data(it
);
3836 if ((hs
->persist_types
[PERSIST_T_HELPER
] == PERSIST_QUIT
) && (req
->helper
== hs_user
)) {
3837 helpserv_page_helper_gone(hs
, req
, "disconnected");
3844 static void associate_requests_bybot(struct helpserv_bot
*hs
, struct userNode
*user
, int force_greet
) {
3845 struct helpserv_reqlist
*reqlist
, *hand_reqlist
=NULL
;
3846 struct helpserv_request
*newest
=NULL
, *nicknewest
=NULL
;
3848 const int from_opserv
= 0; /* For helpserv_notice */
3850 if (!(user
->handle_info
&& (hand_reqlist
= dict_find(helpserv_reqs_byhand_dict
, user
->handle_info
->handle
, NULL
))) && !force_greet
) {
3854 reqlist
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
);
3857 for (i
=0; i
< hand_reqlist
->used
; i
++) {
3858 struct helpserv_request
*req
=hand_reqlist
->list
[i
];
3860 if (req
->user
|| (req
->hs
!= hs
))
3865 reqlist
= helpserv_reqlist_alloc();
3866 dict_insert(helpserv_reqs_bynick_dict
, user
->nick
, reqlist
);
3868 req
->parent_nick_list
= reqlist
;
3869 helpserv_reqlist_append(reqlist
, req
);
3871 if (req
->helper
&& (hs
->notify
>= NOTIFY_USER
))
3872 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_USER_FOUND", req
->id
, user
->nick
);
3874 if (!newest
|| (newest
->opened
< req
->opened
))
3879 /* If it's supposed to force a greeting, only bail out if there are no
3880 * requests at all. If it's not supposed to force a greeting, bail out if
3881 * nothing was changed. */
3882 if (!(newest
|| (force_greet
&& reqlist
)))
3885 /* Possible conditions here:
3886 * 1. newest == NULL, force_greeting == 1, reqlist != NULL
3887 * 2. newest != NULL, force_greeting doesn't matter, reqlist != NULL */
3889 /* Figure out which request will get their next message */
3890 for (i
=0; i
< reqlist
->used
; i
++) {
3891 struct helpserv_request
*req
=reqlist
->list
[i
];
3896 if (!nicknewest
|| (nicknewest
->opened
< req
->opened
))
3899 if (hs
->auto_voice
&& req
->helper
)
3901 struct mod_chanmode change
;
3902 mod_chanmode_init(&change
);
3904 change
.args
[0].mode
= MODE_VOICE
;
3905 if ((change
.args
[0].u
.member
= GetUserMode(hs
->helpchan
, user
)))
3906 mod_chanmode_announce(hs
->helpserv
, hs
->helpchan
, &change
);
3910 if ((force_greet
&& nicknewest
) || (newest
&& (nicknewest
== newest
))) {
3911 /* Let the user know. Either the user is forced to be greeted, or the
3912 * above has changed which request will get their next message. */
3913 helpserv_msguser(user
, "HSMSG_GREET_EXISTING_REQ", hs
->helpchan
->name
, nicknewest
->id
);
3917 static void associate_requests_bychan(struct chanNode
*chan
, struct userNode
*user
, int force_greet
) {
3918 struct helpserv_botlist
*botlist
;
3921 if (!(botlist
= dict_find(helpserv_bots_bychan_dict
, chan
->name
, NULL
)))
3924 for (i
=0; i
< botlist
->used
; i
++)
3925 associate_requests_bybot(botlist
->list
[i
], user
, force_greet
);
3929 /* Greet users upon joining a helpserv channel (if greeting is set) and set
3930 * req->user to the user joining for all requests owned by the user's handle
3931 * (if any) with a req->user == NULL */
3932 static int handle_join(struct modeNode
*mNode
) {
3933 struct userNode
*user
= mNode
->user
;
3934 struct chanNode
*chan
= mNode
->channel
;
3935 struct helpserv_botlist
*botlist
;
3937 const int from_opserv
= 0; /* for helpserv_notice */
3942 if (!(botlist
= dict_find(helpserv_bots_bychan_dict
, chan
->name
, NULL
)))
3945 for (i
=0; i
< botlist
->used
; i
++) {
3946 struct helpserv_bot
*hs
=botlist
->list
[i
];
3948 if (user
->handle_info
) {
3949 struct helpserv_user
*hs_user
;
3951 if ((hs_user
= dict_find(hs
->users
, user
->handle_info
->handle
, NULL
))) {
3952 if (!hs_user
->join_time
)
3953 hs_user
->join_time
= now
;
3955 if (hs_user
->level
>= HlHelper
&& hs
->intervals
[INTERVAL_EMPTY_INTERVAL
] && hs
->helpchan_empty
) {
3956 hs
->helpchan_empty
= 0;
3957 timeq_del(0, run_empty_interval
, hs
, TIMEQ_IGNORE_WHEN
);
3958 helpserv_page(PGSRC_ALERT
, "HSMSG_PAGE_EMPTYNOMORE", user
->nick
, hs
->helpchan
->name
);
3960 continue; /* Don't want helpers to have request-on-join */
3964 if (self
->burst
&& !hs
->req_on_join
)
3967 associate_requests_bybot(hs
, user
, 1);
3969 helpserv_message(hs
, user
, MSGTYPE_GREETING
);
3971 /* Make sure this is at the end (because of the continues) */
3972 if (hs
->req_on_join
) {
3973 struct helpserv_reqlist
*reqlist
;
3976 if ((reqlist
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
))) {
3977 for (j
=0; j
< reqlist
->used
; j
++)
3978 if (reqlist
->list
[i
]->hs
== hs
)
3980 if (j
< reqlist
->used
)
3984 create_request(user
, hs
, 1);
3990 /* Update helpserv_reqs_bynick_dict upon nick change */
3991 static void handle_nickchange(struct userNode
*user
, const char *old_nick
) {
3992 struct helpserv_reqlist
*reqlist
;
3995 if (!(reqlist
= dict_find(helpserv_reqs_bynick_dict
, old_nick
, NULL
)))
3998 /* Don't free the list when we switch it over to the new nick. */
3999 dict_remove2(helpserv_reqs_bynick_dict
, old_nick
, 1);
4000 dict_insert(helpserv_reqs_bynick_dict
, user
->nick
, reqlist
);
4002 for (i
=0; i
< reqlist
->used
; i
++) {
4003 struct helpserv_request
*req
=reqlist
->list
[i
];
4005 if (req
->helper
&& (req
->hs
->notify
>= NOTIFY_USER
))
4006 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_USER_NICK", req
->id
, old_nick
, user
->nick
);
4010 /* Also update helpserv_reqs_byhand_dict upon handle rename */
4011 static void handle_nickserv_rename(struct handle_info
*handle
, const char *old_handle
) {
4012 struct helpserv_reqlist
*reqlist
;
4013 struct helpserv_userlist
*userlist
;
4016 /* First, rename the handle in the requests dict */
4017 if ((reqlist
= dict_find(helpserv_reqs_byhand_dict
, old_handle
, NULL
))) {
4018 /* Don't free the list */
4019 dict_remove2(helpserv_reqs_byhand_dict
, old_handle
, 1);
4020 dict_insert(helpserv_reqs_byhand_dict
, handle
->handle
, reqlist
);
4023 /* Second, rename the handle in the users dict */
4024 if ((userlist
= dict_find(helpserv_users_byhand_dict
, old_handle
, NULL
))) {
4025 dict_remove2(helpserv_users_byhand_dict
, old_handle
, 1);
4027 for (i
=0; i
< userlist
->used
; i
++)
4028 dict_remove2(userlist
->list
[i
]->hs
->users
, old_handle
, 1);
4030 dict_insert(helpserv_users_byhand_dict
, handle
->handle
, userlist
);
4031 for (i
=0; i
< userlist
->used
; i
++)
4032 dict_insert(userlist
->list
[i
]->hs
->users
, handle
->handle
, userlist
->list
[i
]);
4036 for (i
=0; i
< reqlist
->used
; i
++) {
4037 struct helpserv_request
*req
=reqlist
->list
[i
];
4039 if (req
->helper
&& (req
->hs
->notify
>= NOTIFY_HANDLE
))
4040 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_HAND_RENAME", req
->id
, old_handle
, handle
->handle
);
4045 /* Deals with two cases:
4046 * 1. No handle -> handle
4047 * - Bots with a request assigned to both the user (w/o handle) and the
4048 * handle can exist in this case. When a message is sent,
4049 * helpserv_usermsg will append it to the most recently opened request.
4050 * - Requests assigned to the handle are NOT assigned to the user, since
4051 * multiple people can auth to the same handle at once. Wait for them to
4052 * join / privmsg before setting req->user.
4053 * 2. Handle -> handle
4054 * - Generally avoided, but sometimes the code may allow this.
4055 * - Requests that persist only until part/quit are brought along to the
4057 * - Requests that persist until closed (stay saved with the handle) are
4058 * left with the old handle. This is to prevent the confusing situation
4059 * where some requests are carried over to the new handle, and some are
4060 * left (because req->handle is the same for all of them, but only some
4061 * have req->user set).
4062 * - In either of the above cases, if a user is on a bot's userlist and has
4063 * requests assigned to them, it will give them a list. */
4064 static void handle_nickserv_auth(struct userNode
*user
, struct handle_info
*old_handle
) {
4065 struct helpserv_reqlist
*reqlist
, *dellist
=NULL
, *hand_reqlist
, *oldhand_reqlist
;
4066 struct helpserv_userlist
*userlist
;
4069 const int from_opserv
= 0; /* for helpserv_notice */
4071 if (!user
->handle_info
)
4072 return; /* Authed user is quitting */
4074 if ((userlist
= dict_find(helpserv_users_byhand_dict
, user
->handle_info
->handle
, NULL
))) {
4075 for (i
=0; i
< userlist
->used
; i
++) {
4076 struct helpserv_user
*hs_user
= userlist
->list
[i
];
4077 struct helpserv_bot
*hs
= hs_user
->hs
;
4078 struct helpserv_reqlist helper_reqs
;
4079 struct helpfile_table tbl
;
4081 if (!hs_user
->join_time
&& find_handle_in_channel(hs
->helpchan
, hs_user
->handle
, NULL
))
4082 hs_user
->join_time
= now
;
4084 helpserv_reqlist_init(&helper_reqs
);
4086 for (it
=dict_first(hs
->requests
); it
; it
=iter_next(it
)) {
4087 struct helpserv_request
*req
=iter_data(it
);
4089 if (req
->helper
== hs_user
)
4090 helpserv_reqlist_append(&helper_reqs
, req
);
4093 if (helper_reqs
.used
) {
4094 tbl
.length
= helper_reqs
.used
+1;
4096 tbl
.flags
= TABLE_NO_FREE
;
4097 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
4098 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
4099 tbl
.contents
[0][0] = "Bot";
4100 tbl
.contents
[0][1] = "ID#";
4101 tbl
.contents
[0][2] = "Nick";
4102 tbl
.contents
[0][3] = "Account";
4103 tbl
.contents
[0][4] = "Opened";
4105 for (j
=1; j
<= helper_reqs
.used
; j
++) {
4106 struct helpserv_request
*req
=helper_reqs
.list
[j
-1];
4107 char reqid
[12], timestr
[MAX_LINE_SIZE
];
4109 tbl
.contents
[j
] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
4110 tbl
.contents
[j
][0] = req
->hs
->helpserv
->nick
;
4111 sprintf(reqid
, "%lu", req
->id
);
4112 tbl
.contents
[j
][1] = strdup(reqid
);
4113 tbl
.contents
[j
][2] = req
->user
? req
->user
->nick
: "Not online";
4114 tbl
.contents
[j
][3] = req
->handle
? req
->handle
->handle
: "Not authed";
4115 strftime(timestr
, MAX_LINE_SIZE
, HSFMT_TIME
, localtime(&req
->opened
));
4116 tbl
.contents
[j
][4] = strdup(timestr
);
4119 helpserv_notice(user
, "HSMSG_REQLIST_AUTH");
4120 table_send(hs
->helpserv
, user
->nick
, 0, NULL
, tbl
);
4122 for (j
=1; j
<= helper_reqs
.used
; j
++) {
4123 free((char *)tbl
.contents
[j
][1]);
4124 free((char *)tbl
.contents
[j
][4]);
4128 helpserv_reqlist_clean(&helper_reqs
);
4133 if (!(reqlist
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
))) {
4134 for (i
=0; i
< user
->channels
.used
; i
++)
4135 associate_requests_bychan(user
->channels
.list
[i
]->channel
, user
, 0);
4139 if (!(hand_reqlist
= dict_find(helpserv_reqs_byhand_dict
, user
->handle_info
->handle
, NULL
))) {
4140 hand_reqlist
= helpserv_reqlist_alloc();
4141 dict_insert(helpserv_reqs_byhand_dict
, user
->handle_info
->handle
, hand_reqlist
);
4145 dellist
= helpserv_reqlist_alloc();
4146 oldhand_reqlist
= dict_find(helpserv_reqs_byhand_dict
, old_handle
->handle
, NULL
);
4148 oldhand_reqlist
= NULL
;
4151 for (i
=0; i
< reqlist
->used
; i
++) {
4152 struct helpserv_request
*req
= reqlist
->list
[i
];
4153 struct helpserv_bot
*hs
=req
->hs
;
4155 if (!old_handle
|| hs
->persist_types
[PERSIST_T_REQUEST
] == PERSIST_PART
|| hs
->persist_types
[PERSIST_T_REQUEST
] == PERSIST_QUIT
) {
4156 /* The request needs to be assigned to the new handle; either it
4157 * only persists until part/quit (so it makes sense to keep it as
4158 * close to the user as possible, and if it's made persistent later
4159 * then it's attached to the new handle) or there is no old handle.
4162 req
->handle
= user
->handle_info
;
4164 req
->parent_hand_list
= hand_reqlist
;
4165 helpserv_reqlist_append(hand_reqlist
, req
);
4167 if (oldhand_reqlist
) {
4168 if (oldhand_reqlist
->used
== 1) {
4169 dict_remove(helpserv_reqs_byhand_dict
, old_handle
->handle
);
4170 oldhand_reqlist
= NULL
;
4172 helpserv_reqlist_remove(oldhand_reqlist
, req
);
4177 char buf
[CHANNELLEN
+ 14];
4179 if (hs
->persist_types
[PERSIST_T_REQUEST
] == PERSIST_PART
) {
4180 sprintf(buf
, "part channel %s", hs
->helpchan
->name
);
4182 strcpy(buf
, "quit irc");
4185 helpserv_msguser(user
, "HSMSG_REQ_AUTH_MOVED", user
->handle_info
->handle
, hs
->helpchan
->name
, req
->id
, old_handle
->handle
, buf
);
4186 if (req
->helper
&& (hs
->notify
>= NOTIFY_HANDLE
))
4187 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_HAND_MOVE", req
->id
, user
->handle_info
->handle
, old_handle
->handle
);
4189 if (req
->helper
&& (hs
->notify
>= NOTIFY_HANDLE
))
4190 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_HAND_AUTH", req
->id
, user
->nick
, user
->handle_info
->handle
);
4194 req
->parent_nick_list
= NULL
;
4195 /* Would rather not mess with the list while iterating through
4197 helpserv_reqlist_append(dellist
, req
);
4199 helpserv_msguser(user
, "HSMSG_REQ_AUTH_STUCK", user
->handle_info
->handle
, hs
->helpchan
->name
, req
->id
, old_handle
->handle
);
4200 if (req
->helper
&& (hs
->notify
>= NOTIFY_HANDLE
))
4201 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_HAND_STUCK", req
->id
, user
->nick
, user
->handle_info
->handle
, old_handle
->handle
);
4206 if (dellist
->used
) {
4207 if (dellist
->used
== reqlist
->used
) {
4208 dict_remove(helpserv_reqs_bynick_dict
, user
->nick
);
4210 for (i
=0; i
< dellist
->used
; i
++)
4211 helpserv_reqlist_remove(reqlist
, dellist
->list
[i
]);
4214 helpserv_reqlist_free(dellist
);
4217 for (i
=0; i
< user
->channels
.used
; i
++)
4218 associate_requests_bychan(user
->channels
.list
[i
]->channel
, user
, 0);
4222 /* Disassociate all requests from the handle. If any have req->user == NULL
4223 * then give them to the user doing the unregistration (if not an oper/helper)
4224 * otherwise the first nick it finds authed (it lets them know about this). If
4225 * there are no users authed to the handle online, the requests are lost. This
4226 * may result in the user having >1 request/bot, and messages go to the most
4227 * recently opened request.
4229 * Also, remove the user from all bots that it has access in.
4230 * helpserv_del_user() will take care of unassigning the requests. */
4231 static void handle_nickserv_unreg(struct userNode
*user
, struct handle_info
*handle
) {
4232 struct helpserv_reqlist
*hand_reqlist
;
4233 struct helpserv_userlist
*userlist
;
4235 const int from_opserv
= 0; /* for helpserv_notice */
4236 struct helpserv_bot
*hs
; /* for helpserv_notice */
4238 if ((userlist
= dict_find(helpserv_users_byhand_dict
, handle
->handle
, NULL
))) {
4241 /* Each time helpserv_del_user is called, that entry is going to be
4242 * taken out of userlist... so this should cope with that */
4243 for (i
=0; i
< n
; i
++) {
4244 struct helpserv_user
*hs_user
=userlist
->list
[0];
4245 helpserv_del_user(hs_user
->hs
, hs_user
);
4249 if (!(hand_reqlist
= dict_find(helpserv_reqs_byhand_dict
, handle
->handle
, NULL
))) {
4253 n
= hand_reqlist
->used
;
4254 for (i
=0; i
< n
; i
++) {
4255 struct helpserv_request
*req
=hand_reqlist
->list
[0];
4259 req
->parent_hand_list
= NULL
;
4260 helpserv_reqlist_remove(hand_reqlist
, req
);
4261 if (user
&& req
->helper
&& (hs
->notify
>= NOTIFY_HANDLE
))
4262 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_HAND_UNREG", req
->id
, handle
->handle
, user
->nick
);
4266 /* This is probably an expire. Silently remove everything. */
4269 if (req
->helper
&& (hs
->notify
>= NOTIFY_DROP
))
4270 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_REQ_DROP_UNREGGED", req
->id
, req
->handle
->handle
);
4271 sprintf(buf
, "%lu", req
->id
);
4272 helpserv_log_request(req
, "Account unregistered");
4273 dict_remove(req
->hs
->requests
, buf
);
4274 } else if (user
->handle_info
== handle
) {
4276 if (!(req
->parent_nick_list
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
))) {
4277 req
->parent_nick_list
= helpserv_reqlist_alloc();
4278 dict_insert(helpserv_reqs_bynick_dict
, user
->nick
, req
->parent_nick_list
);
4280 helpserv_reqlist_append(req
->parent_nick_list
, req
);
4282 if (hs
->persist_types
[PERSIST_T_REQUEST
] == PERSIST_CLOSE
)
4283 helpserv_msguser(req
->user
, "HSMSG_REQ_WARN_UNREG", handle
->handle
, hs
->helpchan
->name
, req
->id
);
4285 if (handle
->users
) {
4286 req
->user
= handle
->users
;
4288 if (!(req
->parent_nick_list
= dict_find(helpserv_reqs_bynick_dict
, req
->user
->nick
, NULL
))) {
4289 req
->parent_nick_list
= helpserv_reqlist_alloc();
4290 dict_insert(helpserv_reqs_bynick_dict
, req
->user
->nick
, req
->parent_nick_list
);
4292 helpserv_reqlist_append(req
->parent_nick_list
, req
);
4294 helpserv_msguser(req
->user
, "HSMSG_REQ_ASSIGNED_UNREG", handle
->handle
, hs
->helpchan
->name
, req
->id
);
4295 if (req
->helper
&& (hs
->notify
>= NOTIFY_USER
))
4296 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_USER_MOVE", req
->id
, handle
->handle
, req
->user
->nick
);
4300 helpserv_notice(user
, "HSMSG_REQ_DROPPED_UNREG", handle
->handle
, hs
->helpchan
->name
, req
->id
);
4301 if (req
->helper
&& (hs
->notify
>= NOTIFY_DROP
))
4302 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_REQ_DROP_UNREGGED", req
->id
, req
->handle
->handle
);
4303 sprintf(buf
, "%lu", req
->id
);
4304 helpserv_log_request(req
, "Account unregistered");
4305 dict_remove(req
->hs
->requests
, buf
);
4311 dict_remove(helpserv_reqs_byhand_dict
, handle
->handle
);
4314 static void handle_nickserv_merge(struct userNode
*user
, struct handle_info
*handle_to
, struct handle_info
*handle_from
) {
4315 struct helpserv_reqlist
*reqlist_from
, *reqlist_to
;
4318 reqlist_to
= dict_find(helpserv_reqs_byhand_dict
, handle_to
->handle
, NULL
);
4320 if ((reqlist_from
= dict_find(helpserv_reqs_byhand_dict
, handle_from
->handle
, NULL
))) {
4321 for (i
=0; i
< reqlist_from
->used
; i
++) {
4322 struct helpserv_request
*req
=reqlist_from
->list
[i
];
4325 reqlist_to
= helpserv_reqlist_alloc();
4326 dict_insert(helpserv_reqs_byhand_dict
, handle_to
->handle
, reqlist_to
);
4328 req
->parent_hand_list
= reqlist_to
;
4329 req
->handle
= handle_to
;
4330 helpserv_reqlist_append(reqlist_to
, req
);
4332 dict_remove(helpserv_reqs_byhand_dict
, handle_from
->handle
);
4336 for (i
=0; i
< reqlist_to
->used
; i
++) {
4337 struct helpserv_request
*req
=reqlist_to
->list
[i
];
4339 if (req
->helper
&& (req
->hs
->notify
>= NOTIFY_HANDLE
)) {
4340 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_HAND_MERGE", req
->id
, handle_to
->handle
, handle_from
->handle
, user
->nick
);
4346 static void handle_nickserv_allowauth(struct userNode
*user
, struct userNode
*target
, struct handle_info
*handle
) {
4347 struct helpserv_reqlist
*reqlist
;
4350 if ((reqlist
= dict_find(helpserv_reqs_bynick_dict
, target
->nick
, NULL
))) {
4351 for (i
=0; i
< reqlist
->used
; i
++) {
4352 struct helpserv_request
*req
=reqlist
->list
[i
];
4354 if (req
->helper
&& (req
->hs
->notify
>= NOTIFY_HANDLE
)) {
4356 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_ALLOWAUTH", req
->id
, target
->nick
, user
->nick
, handle
->handle
);
4358 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_UNALLOWAUTH", req
->id
, target
->nick
, user
->nick
);
4365 static void handle_nickserv_failpw(struct userNode
*user
, struct handle_info
*handle
) {
4366 struct helpserv_reqlist
*reqlist
;
4369 if ((reqlist
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
))) {
4370 for (i
=0; i
< reqlist
->used
; i
++) {
4371 struct helpserv_request
*req
=reqlist
->list
[i
];
4372 if (req
->helper
&& (req
->hs
->notify
>= NOTIFY_HANDLE
))
4373 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_FAILPW", req
->id
, user
->nick
, handle
->handle
);
4378 static time_t helpserv_next_stats(time_t after_when
) {
4379 struct tm
*timeinfo
= localtime(&after_when
);
4381 /* This works because mktime(3) says it will accept out-of-range values
4382 * and fix them for us. tm_wday and tm_yday are ignored. */
4383 timeinfo
->tm_mday
++;
4385 /* We want to run stats at midnight (local time). */
4386 timeinfo
->tm_sec
= timeinfo
->tm_min
= timeinfo
->tm_hour
= 0;
4388 return mktime(timeinfo
);
4391 /* If data != NULL, then don't add to the timeq */
4392 static void helpserv_run_stats(time_t when
) {
4394 struct helpserv_bot
*hs
;
4395 struct helpserv_user
*hs_user
;
4397 dict_iterator_t it
, it2
;
4399 last_stats_update
= when
;
4400 localtime_r(&when
, &when_s
);
4401 for (it
=dict_first(helpserv_bots_dict
); it
; it
=iter_next(it
)) {
4404 for (it2
=dict_first(hs
->users
); it2
; it2
=iter_next(it2
)) {
4405 hs_user
= iter_data(it2
);
4407 /* Skip the helper if it's not their week-start day. */
4408 if (hs_user
->week_start
!= when_s
.tm_wday
)
4411 /* Adjust their credit if they are in-channel at rollover. */
4412 if (hs_user
->join_time
) {
4413 hs_user
->time_per_week
[0] += when
- hs_user
->join_time
;
4414 hs_user
->time_per_week
[4] += when
- hs_user
->join_time
;
4415 hs_user
->join_time
= when
;
4418 /* Shift everything */
4419 for (i
=3; i
> 0; i
--) {
4420 hs_user
->time_per_week
[i
] = hs_user
->time_per_week
[i
-1];
4421 hs_user
->picked_up
[i
] = hs_user
->picked_up
[i
-1];
4422 hs_user
->closed
[i
] = hs_user
->closed
[i
-1];
4423 hs_user
->reassigned_from
[i
] = hs_user
->reassigned_from
[i
-1];
4424 hs_user
->reassigned_to
[i
] = hs_user
->reassigned_to
[i
-1];
4427 /* Reset it for this week */
4428 hs_user
->time_per_week
[0] = hs_user
->picked_up
[0] = hs_user
->closed
[0] = hs_user
->reassigned_from
[0] = hs_user
->reassigned_to
[0] = 0;
4433 static void helpserv_timed_run_stats(UNUSED_ARG(void *data
)) {
4434 helpserv_run_stats(now
);
4435 timeq_add(helpserv_next_stats(now
), helpserv_timed_run_stats
, data
);
4439 helpserv_define_option(const char *name
, helpserv_option_func_t
*func
) {
4440 dict_insert(helpserv_option_dict
, name
, func
);
4443 static void helpserv_db_cleanup(void) {
4445 unreg_part_func(handle_part
);
4446 unreg_del_user_func(handle_quit
);
4447 close_helpfile(helpserv_helpfile
);
4448 dict_delete(helpserv_func_dict
);
4449 dict_delete(helpserv_option_dict
);
4450 dict_delete(helpserv_usercmd_dict
);
4451 dict_delete(helpserv_bots_dict
);
4452 dict_delete(helpserv_bots_bychan_dict
);
4453 dict_delete(helpserv_reqs_bynick_dict
);
4454 dict_delete(helpserv_reqs_byhand_dict
);
4455 dict_delete(helpserv_users_byhand_dict
);
4461 int helpserv_init() {
4462 HS_LOG
= log_register_type("HelpServ", "file:helpserv.log");
4463 conf_register_reload(helpserv_conf_read
);
4465 helpserv_func_dict
= dict_new();
4466 dict_set_free_data(helpserv_func_dict
, free
);
4467 helpserv_define_func("HELP", cmd_help
, HlNone
, CMD_NOT_OVERRIDE
|CMD_IGNORE_EVENT
);
4468 helpserv_define_func("LIST", cmd_list
, HlTrial
, CMD_NEED_BOT
|CMD_IGNORE_EVENT
);
4469 helpserv_define_func("NEXT", cmd_next
, HlTrial
, CMD_NEED_BOT
|CMD_NEVER_FROM_OPSERV
);
4470 helpserv_define_func("PICKUP", cmd_pickup
, HlTrial
, CMD_NEED_BOT
|CMD_NEVER_FROM_OPSERV
);
4471 helpserv_define_func("REASSIGN", cmd_reassign
, HlManager
, CMD_NEED_BOT
|CMD_NEVER_FROM_OPSERV
);
4472 helpserv_define_func("CLOSE", cmd_close
, HlTrial
, CMD_NEED_BOT
|CMD_NEVER_FROM_OPSERV
);
4473 helpserv_define_func("SHOW", cmd_show
, HlTrial
, CMD_NEED_BOT
|CMD_IGNORE_EVENT
);
4474 helpserv_define_func("ADDNOTE", cmd_addnote
, HlTrial
, CMD_NEED_BOT
);
4475 helpserv_define_func("ADDOWNER", cmd_addowner
, HlOper
, CMD_NEED_BOT
|CMD_FROM_OPSERV_ONLY
);
4476 helpserv_define_func("DELOWNER", cmd_deluser
, HlOper
, CMD_NEED_BOT
|CMD_FROM_OPSERV_ONLY
);
4477 helpserv_define_func("ADDTRIAL", cmd_addtrial
, HlManager
, CMD_NEED_BOT
);
4478 helpserv_define_func("ADDHELPER", cmd_addhelper
, HlManager
, CMD_NEED_BOT
);
4479 helpserv_define_func("ADDMANAGER", cmd_addmanager
, HlOwner
, CMD_NEED_BOT
);
4480 helpserv_define_func("GIVEOWNERSHIP", cmd_giveownership
, HlOwner
, CMD_NEED_BOT
);
4481 helpserv_define_func("DELUSER", cmd_deluser
, HlManager
, CMD_NEED_BOT
);
4482 helpserv_define_func("HELPERS", cmd_helpers
, HlNone
, CMD_NEED_BOT
);
4483 helpserv_define_func("WLIST", cmd_wlist
, HlNone
, CMD_NEED_BOT
);
4484 helpserv_define_func("MLIST", cmd_mlist
, HlNone
, CMD_NEED_BOT
);
4485 helpserv_define_func("HLIST", cmd_hlist
, HlNone
, CMD_NEED_BOT
);
4486 helpserv_define_func("TLIST", cmd_tlist
, HlNone
, CMD_NEED_BOT
);
4487 helpserv_define_func("CLVL", cmd_clvl
, HlManager
, CMD_NEED_BOT
);
4488 helpserv_define_func("PAGE", cmd_page
, HlTrial
, CMD_NEED_BOT
);
4489 helpserv_define_func("SET", cmd_set
, HlHelper
, CMD_NEED_BOT
);
4490 helpserv_define_func("STATS", cmd_stats
, HlTrial
, CMD_NEED_BOT
);
4491 helpserv_define_func("STATSREPORT", cmd_statsreport
, HlManager
, CMD_NEED_BOT
);
4492 helpserv_define_func("UNREGISTER", cmd_unregister
, HlOwner
, CMD_NEED_BOT
);
4493 helpserv_define_func("READHELP", cmd_readhelp
, HlOper
, CMD_FROM_OPSERV_ONLY
);
4494 helpserv_define_func("REGISTER", cmd_register
, HlOper
, CMD_FROM_OPSERV_ONLY
);
4495 helpserv_define_func("MOVE", cmd_move
, HlOper
, CMD_FROM_OPSERV_ONLY
|CMD_NEED_BOT
);
4496 helpserv_define_func("BOTS", cmd_bots
, HlOper
, CMD_FROM_OPSERV_ONLY
|CMD_IGNORE_EVENT
);
4497 helpserv_define_func("EXPIRE", cmd_expire
, HlOper
, CMD_FROM_OPSERV_ONLY
);
4498 helpserv_define_func("WEEKSTART", cmd_weekstart
, HlTrial
, CMD_NEED_BOT
);
4500 helpserv_option_dict
= dict_new();
4501 helpserv_define_option("PAGETARGET", opt_pagetarget_command
);
4502 helpserv_define_option("ALERTPAGETARGET", opt_pagetarget_alert
);
4503 helpserv_define_option("STATUSPAGETARGET", opt_pagetarget_status
);
4504 helpserv_define_option("PAGE", opt_pagetype
);
4505 helpserv_define_option("PAGETYPE", opt_pagetype
);
4506 helpserv_define_option("ALERTPAGETYPE", opt_alert_page_type
);
4507 helpserv_define_option("STATUSPAGETYPE", opt_status_page_type
);
4508 helpserv_define_option("GREETING", opt_greeting
);
4509 helpserv_define_option("REQOPENED", opt_req_opened
);
4510 helpserv_define_option("REQASSIGNED", opt_req_assigned
);
4511 helpserv_define_option("REQCLOSED", opt_req_closed
);
4512 helpserv_define_option("IDLEDELAY", opt_idle_delay
);
4513 helpserv_define_option("WHINEDELAY", opt_whine_delay
);
4514 helpserv_define_option("WHINEINTERVAL", opt_whine_interval
);
4515 helpserv_define_option("EMPTYINTERVAL", opt_empty_interval
);
4516 helpserv_define_option("STALEDELAY", opt_stale_delay
);
4517 helpserv_define_option("REQPERSIST", opt_request_persistence
);
4518 helpserv_define_option("HELPERPERSIST", opt_helper_persistence
);
4519 helpserv_define_option("NOTIFICATION", opt_notification
);
4520 helpserv_define_option("REQMAXLEN", opt_req_maxlen
);
4521 helpserv_define_option("IDWRAP", opt_id_wrap
);
4522 helpserv_define_option("PRIVMSGONLY", opt_privmsg_only
);
4523 helpserv_define_option("REQONJOIN", opt_req_on_join
);
4524 helpserv_define_option("AUTOVOICE", opt_auto_voice
);
4525 helpserv_define_option("AUTODEVOICE", opt_auto_devoice
);
4527 helpserv_usercmd_dict
= dict_new();
4528 dict_insert(helpserv_usercmd_dict
, "WAIT", usercmd_wait
);
4530 helpserv_bots_dict
= dict_new();
4531 dict_set_free_data(helpserv_bots_dict
, helpserv_free_bot
);
4533 helpserv_bots_bychan_dict
= dict_new();
4534 dict_set_free_data(helpserv_bots_bychan_dict
, helpserv_botlist_free
);
4536 helpserv_reqs_bynick_dict
= dict_new();
4537 dict_set_free_data(helpserv_reqs_bynick_dict
, helpserv_reqlist_free
);
4538 helpserv_reqs_byhand_dict
= dict_new();
4539 dict_set_free_data(helpserv_reqs_byhand_dict
, helpserv_reqlist_free
);
4541 helpserv_users_byhand_dict
= dict_new();
4542 dict_set_free_data(helpserv_users_byhand_dict
, helpserv_userlist_free
);
4544 saxdb_register("HelpServ", helpserv_saxdb_read
, helpserv_saxdb_write
);
4545 helpserv_helpfile_read();
4547 /* Make up for downtime... though this will only really affect the
4549 if (last_stats_update
&& (helpserv_next_stats(last_stats_update
) < now
)) {
4550 time_t statsrun
= last_stats_update
;
4551 while ((statsrun
= helpserv_next_stats(statsrun
)) < now
)
4552 helpserv_run_stats(statsrun
);
4554 timeq_add(helpserv_next_stats(now
), helpserv_timed_run_stats
, NULL
);
4556 reg_join_func(handle_join
);
4557 reg_part_func(handle_part
); /* also deals with kick */
4558 reg_nick_change_func(handle_nickchange
);
4559 reg_del_user_func(handle_quit
);
4561 reg_auth_func(handle_nickserv_auth
);
4562 reg_handle_rename_func(handle_nickserv_rename
);
4563 reg_unreg_func(handle_nickserv_unreg
);
4564 reg_allowauth_func(handle_nickserv_allowauth
);
4565 reg_failpw_func(handle_nickserv_failpw
);
4566 reg_handle_merge_func(handle_nickserv_merge
);
4568 reg_exit_func(helpserv_db_cleanup
);
4570 helpserv_module
= module_register("helpserv", HS_LOG
, HELPSERV_HELPFILE_NAME
, helpserv_expand_variable
);
4571 modcmd_register(helpserv_module
, "helpserv", cmd_helpserv
, 1, MODCMD_REQUIRE_AUTHED
|MODCMD_NO_LOG
|MODCMD_NO_DEFAULT_BIND
, "level", "800", NULL
);
4572 message_register_table(msgtab
);
4577 helpserv_finalize(void) {