1 /* mod-helpserv.c - Support Helper assistant service
2 * Copyright 2002-2003 srvx Development Team
4 * This file is part of x3.
6 * x3 is free software; you can redistribute it and/or modify
7 * it under the terms of the GNU General Public License as published by
8 * the Free Software Foundation; either version 3 of the License, or
9 * (at your option) any later version.
11 * This program is distributed in the hope that it will be useful,
12 * but WITHOUT ANY WARRANTY; without even the implied warranty of
13 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
14 * GNU General Public License for more details.
16 * You should have received a copy of the GNU General Public License
17 * along with srvx; if not, write to the Free Software Foundation,
18 * Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA.
21 /* Wishlist for mod-helpserv.c
23 * - Get cmd_statsreport to sort by time and show requests closed
24 * - .. then make statsreport show weighted combination of time and requests closed :)
25 * - Allow manipulation of the persist types on a per-request basis... so
26 * if it's normally set to close requests after a user quits, but there
27 * is a long-term issue, then that single request can remain
38 #define HELPSERV_CONF_NAME "modules/helpserv"
39 #define HELPSERV_HELPFILE_NAME "mod-helpserv.help"
40 const char *helpserv_module_deps
[] = { NULL
};
43 #define KEY_BOTS "bots"
44 #define KEY_LAST_STATS_UPDATE "last_stats_update"
45 #define KEY_NICK "nick"
46 #define KEY_DB_BADCHANS "badchans"
47 #define KEY_HELP_CHANNEL "help_channel"
48 #define KEY_PAGE_DEST "page_dest"
49 #define KEY_CMDWORD "cmdword"
50 #define KEY_PERSIST_LENGTH "persist_length"
51 #define KEY_REGISTERED "registered"
52 #define KEY_REGISTRAR "registrar"
53 #define KEY_IDWRAP "id_wrap"
54 #define KEY_REQ_MAXLEN "req_maxlen"
55 #define KEY_LAST_REQUESTID "last_requestid"
56 #define KEY_HELPERS "users"
57 #define KEY_HELPER_LEVEL "level"
58 #define KEY_HELPER_HELPMODE "helpmode"
59 #define KEY_HELPER_WEEKSTART "weekstart"
60 #define KEY_HELPER_STATS "stats"
61 #define KEY_HELPER_STATS_TIME "time"
62 #define KEY_HELPER_STATS_PICKUP "picked_up"
63 #define KEY_HELPER_STATS_CLOSE "closed"
64 #define KEY_HELPER_STATS_REASSIGNFROM "reassign_from"
65 #define KEY_HELPER_STATS_REASSIGNTO "reassign_to"
66 #define KEY_REQUESTS "requests"
67 #define KEY_REQUEST_HELPER "helper"
68 #define KEY_REQUEST_ASSIGNED "assigned"
69 #define KEY_REQUEST_HANDLE "handle"
70 #define KEY_REQUEST_TEXT "text"
71 #define KEY_REQUEST_OPENED "opened"
72 #define KEY_REQUEST_NICK "nick"
73 #define KEY_REQUEST_USERHOST "userhost"
74 #define KEY_REQUEST_CLOSED "closed"
75 #define KEY_REQUEST_CLOSEREASON "closereason"
76 #define KEY_NOTIFICATION "notification"
77 #define KEY_PRIVMSG_ONLY "privmsg_only"
78 #define KEY_REQ_ON_JOIN "req_on_join"
79 #define KEY_AUTO_VOICE "auto_voice"
80 #define KEY_AUTO_DEVOICE "auto_devoice"
81 #define KEY_LAST_ACTIVE "last_active"
82 #define KEY_JOIN_TOTAL "join_total"
83 #define KEY_ALERT_NEW "alert_new"
84 #define KEY_SUSPENDED "suspended"
85 #define KEY_EXPIRY "expiry"
86 #define KEY_ISSUED "issued"
87 #define KEY_SUSPENDER "suspender"
88 #define KEY_REASON "reason"
91 #define HSFMT_TIME "%a, %d %b %Y %H:%M:%S %Z"
92 static const struct message_entry msgtab
[] = {
93 { "HSMSG_READHELP_SUCCESS", "Read HelpServ help database in "FMT_TIME_T
".%03ld seconds." },
94 { "HSMSG_INVALID_BOT", "This command requires a valid HelpServ bot name." },
95 { "HSMSG_ILLEGAL_CHANNEL", "$b%s$b is an illegal channel; cannot use it." },
96 { "HSMSG_INTERNAL_COMMAND", "$b%s$b appears to be an internal HelpServ command, sorry." },
97 { "HSMSG_NOT_IN_USERLIST", "%s lacks access to $b%s$b." },
98 { "HSMSG_LEVEL_TOO_LOW", "You lack access to this command." },
99 { "HSMSG_OPER_CMD", "This command can only be executed via $O." },
100 { "HSMSG_WTF_WHO_ARE_YOU", "$bUnable to find you on the %s userlist.$b This is a bug. Please report it." },
101 { "HSMSG_NO_USE_OPSERV", "This command cannot be used via $O. If you really need to use it, add yourself to the userlist." },
102 { "HSMSG_OPSERV_NEED_USER", "To use this command via $O, you must supply a user to target." },
103 { "HSMSG_PAGE_REQUEST", "Page from $b%s$b: $b%s$b" },
104 { "HSMSG_BAD_REQ_TYPE", "I don't know how to list $b%s$b requests." },
107 { "HSMSG_GREET_EXISTING_REQ", "Welcome back to %s. You have already opened request ID#%lu. Any messages you send to $S will be appended to that request." },
108 { "HSMSG_GREET_PRIVMSG_EXISTREQ", "Hello again. Your account has a previously opened request ID#%lu. This message and any further messages you send to $S will be appended to that request." },
109 { "HSMSG_REQUESTS_OPEN", "Hello. There are %d requests open. Use /msg %s LIST to view all requests, or use /msg %s NEXT to pickup the oldest request." },
111 /* User Management */
112 { "HSMSG_CANNOT_ADD", "You do not have permission to add users." },
113 { "HSMSG_CANNOT_DEL", "You do not have permission to delete users." },
114 { "HSMSG_CANNOT_CLVL", "You do not have permission to modify users' access." },
115 { "HSMSG_NO_SELF_CLVL", "You cannot change your own access." },
116 { "HSMSG_NO_BUMP_ACCESS", "You cannot give users the same or more access than yourself." },
117 { "HSMSG_NO_TRANSFER_SELF", "You cannot give ownership to your own account." },
118 { "HSMSG_ADDED_USER", "Added new $b%s$b %s to the user list." },
119 { "HSMSG_DELETED_USER", "Deleted $b%s$b %s from the user list." },
120 { "HSMSG_USER_EXISTS", "$b%s$b is already on the user list." },
121 { "HSMSG_INVALID_ACCESS", "$b%s$b is an invalid access level." },
122 { "HSMSG_CHANGED_ACCESS", "%s now has $b%s$b access." },
123 { "HSMSG_EXPIRATION_DONE", "%d eligible HelpServ bots have retired." },
124 { "HSMSG_BAD_WEEKDAY", "I do not know which day of the week $b%s$b is." },
125 { "HSMSG_WEEK_STARTS", "$b%s$b's weeks start on $b%s$b." },
128 { "HSMSG_ILLEGAL_NICK", "$b%s$b is an illegal nick; cannot use it." },
129 { "HSMSG_NICK_EXISTS", "The nick %s is in use by someone else." },
130 { "HSMSG_REG_SUCCESS", "%s now has ownership of bot %s." },
131 { "HSMSG_NEED_UNREG_CONFIRM", "To unregister this bot, you must /msg $S unregister CONFIRM" },
132 { "HSMSG_ERROR_ADDING_SERVICE", "Error creating new user $b%s$b." },
135 { "HSMSG_RENAMED", "%s has been renamed to $b%s$b." },
136 { "HSMSG_MOVE_SAME_CHANNEL", "You cannot move %s to the same channel it is on." },
137 { "HSMSG_INVALID_MOVE", "$b%s$b is not a valid nick or channel name." },
138 { "HSMSG_NEED_GIVEOWNERSHIP_CONFIRM", "To transfer ownership of this bot, you must /msg $S giveownership newowner CONFIRM" },
139 { "HSMSG_MULTIPLE_OWNERS", "There is more than one owner of %s; please use other commands to change ownership."},
140 { "HSMSG_NO_TRANSFER_SELF", "You cannot give ownership to your own account." },
141 { "HSMSG_OWNERSHIP_GIVEN", "Ownership of $b%s$b has been transferred to account $b%s$b." },
144 { "HSMSG_INVALID_OPTION", "$b%s$b is not a valid option." },
145 { "HSMSG_QUEUE_OPTIONS", "HelpServ Queue Options:" },
146 { "HSMSG_SET_COMMAND_TYPE", "$bPageType $b %s" },
147 { "HSMSG_SET_ALERT_TYPE", "$bAlertPageType $b %s" },
148 { "HSMSG_SET_STATUS_TYPE", "$bStatusPageType $b %s" },
149 { "HSMSG_SET_COMMAND_TARGET", "$bPageTarget $b %s" },
150 { "HSMSG_SET_ALERT_TARGET", "$bAlertPageTarget $b %s" },
151 { "HSMSG_SET_STATUS_TARGET", "$bStatusPageTarget$b %s" },
152 { "HSMSG_SET_GREETING", "$bGreeting $b %s" },
153 { "HSMSG_SET_REQOPENED", "$bReqOpened $b %s" },
154 { "HSMSG_SET_REQASSIGNED", "$bReqAssigned $b %s" },
155 { "HSMSG_SET_REQCLOSED", "$bReqClosed $b %s" },
156 { "HSMSG_SET_IDLEDELAY", "$bIdleDelay $b %s" },
157 { "HSMSG_SET_WHINEDELAY", "$bWhineDelay $b %s" },
158 { "HSMSG_SET_WHINEINTERVAL", "$bWhineInterval $b %s" },
159 { "HSMSG_SET_EMPTYINTERVAL", "$bEmptyInterval $b %s" },
160 { "HSMSG_SET_STALEDELAY", "$bStaleDelay $b %s" },
161 { "HSMSG_SET_REQPERSIST", "$bReqPersist $b %s" },
162 { "HSMSG_SET_HELPERPERSIST", "$bHelperPersist $b %s" },
163 { "HSMSG_SET_NOTIFICATION", "$bNotification $b %s" },
164 { "HSMSG_SET_IDWRAP", "$bIDWrap $b %d" },
165 { "HSMSG_SET_REQMAXLEN", "$bReqMaxLen $b %d" },
166 { "HSMSG_SET_PRIVMSGONLY", "$bPrivmsgOnly $b %s" },
167 { "HSMSG_SET_REQONJOIN", "$bReqOnJoin $b %s" },
168 { "HSMSG_SET_AUTOVOICE", "$bAutoVoice $b %s" },
169 { "HSMSG_SET_AUTODEVOICE", "$bAutoDevoice $b %s" },
170 { "HSMSG_SET_JOINTOTAL", "$bJoinTotal $b %s" },
171 { "HSMSG_SET_ALERTNEW", "$bAlertNew $b %s" },
172 { "HSMSG_PAGE_NOTICE", "notice" },
173 { "HSMSG_PAGE_PRIVMSG", "privmsg" },
174 { "HSMSG_PAGE_ONOTICE", "onotice" },
175 { "HSMSG_LENGTH_PART", "part" },
176 { "HSMSG_LENGTH_QUIT", "quit" },
177 { "HSMSG_LENGTH_CLOSE", "close" },
178 { "HSMSG_NOTIFY_DROP", "ReqDrop" },
179 { "HSMSG_NOTIFY_USERCHANGES", "UserChanges" },
180 { "HSMSG_NOTIFY_ACCOUNTCHANGES", "AccountChanges" },
181 { "HSMSG_INVALID_INTERVAL", "Sorry, %s must be at least %s." },
182 { "HSMSG_0_DISABLED", "0 (Disabled)" },
183 { "HSMSG_NEED_MANAGER", "Only managers or higher can do this." },
184 { "HSMSG_SET_NEED_OPER", "This option can only be set by an oper." },
187 { "HSMSG_REQ_INVALID", "$b%s$b is not a valid request ID, or there are no requests for that nick or account." },
188 { "HSMSG_REQ_NOT_YOURS_ASSIGNED_TO", "Request $b%lu$b is not assigned to you; it is currently assigned to %s." },
189 { "HSMSG_REQ_NOT_YOURS_UNASSIGNED", "Request $b%lu$b is not assigned to you; it is currently unassigned." },
190 { "HSMSG_REQ_FOUNDMANY", "The user you entered had multiple requests. The oldest one is being used." },
191 { "HSMSG_REQ_CLOSED", "Request $b%lu$b has been closed." },
192 { "HSMSG_REQ_NO_UNASSIGNED", "There are no unassigned requests." },
193 { "HSMSG_USERCMD_NO_REQUEST", "You must have an open request to use a user command." },
194 { "HSMSG_USERCMD_UNKNOWN", "I do not know the user command $b%s$b." },
195 { "HSMSG_REQ_YOU_NOT_IN_HELPCHAN_OPEN", "You cannot open this request as you are not in %s." },
196 { "HSMSG_REQ_YOU_NOT_IN_HELPCHAN", "You cannot be assigned this request as you are not in %s." },
197 { "HSMSG_REQ_HIM_NOT_IN_HELPCHAN", "%s cannot be assigned this request as they are not in %s." },
198 { "HSMSG_REQ_SELF_NOT_IN_OVERRIDE", "You are being assigned this request even though you are not in %s, because the restriction was overridden (you are a manager or owner). If you join and then part, this request will be marked unassigned." },
199 { "HSMSG_REQ_YOU_NOT_IN_OVERRIDE", "Note: You are being assigned this request even though you are not in %s, because the restriction was overridden by a manager or owner. If you join and then part, this request will be marked unassigned." },
200 { "HSMSG_REQ_HIM_NOT_IN_OVERRIDE", "Note: %s is being assigned this request even though they are not in %s, because the restriction was overridden (you are a manager or owner). If they join and then part, this request will be marked unassigned." },
201 { "HSMSG_REQ_ASSIGNED_YOU", "You have been assigned request ID#%lu:" },
202 { "HSMSG_REQ_REASSIGNED", "You have been assigned request ID#%lu (reassigned from %s):" },
203 { "HSMSG_REQ_INFO_1", "Request ID#%lu:" },
204 { "HSMSG_REQ_INFO_2a", " - Nick %s / Account %s" },
205 { "HSMSG_REQ_INFO_2b", " - Nick %s / Not authed" },
206 { "HSMSG_REQ_INFO_2c", " - Online somewhere / Account %s" },
207 { "HSMSG_REQ_INFO_2d", " - Not online / Account %s" },
208 { "HSMSG_REQ_INFO_2e", " - Not online / No account" },
209 { "HSMSG_REQ_INFO_3", " - Opened at %s (%s ago)" },
210 { "HSMSG_REQ_INFO_4", " - Message:" },
211 { "HSMSG_REQ_INFO_MESSAGE", " %s" },
212 { "HSMSG_REQ_ASSIGNED", "Your helper for request ID#%lu is %s (Current nick: %s)" },
213 { "HSMSG_REQ_ASSIGNED_AGAIN", "Your helper for request ID#%lu has been changed to %s (Current nick: %s)" },
214 { "HSMSG_REQ_UNASSIGNED", "Your helper for request ID#%lu has %s, so your request is no longer being handled by them. It has been placed near the front of the unhandled request queue, based on how long ago your request was opened." },
215 { "HSMSG_REQ_NEW", "Your message has been recorded and assigned request ID#%lu. A helper should contact you shortly." },
216 { "HSMSG_REQ_NEWONJOIN", "Welcome to %s. You have been assigned request ID#%lu. A helper should contact you shortly." },
217 { "HSMSG_REQ_ALERT", "A new request (ID#%lu) has been opened in %s. Use /msg %s PICKUP %lu to pickup this request, or use /msg %s NEXT to pickup the oldest request." },
218 { "HSMSG_REQ_UNHANDLED_TIME", "The oldest unhandled request has been waiting for %s." },
219 { "HSMSG_REQ_NO_UNHANDLED", "There are no other unhandled requests." },
220 { "HSMSG_REQ_PERSIST_QUIT", "Everything you tell me until you are helped (or you quit) will be recorded. If you disconnect, your request will be lost." },
221 { "HSMSG_REQ_PERSIST_PART", "Everything you tell me until you are helped (or you leave %s) will be recorded. If you part %s, your request will be lost." },
222 { "HSMSG_REQ_PERSIST_HANDLE", "Everything you tell me until you are helped will be recorded." },
223 { "HSMSG_REQ_MAXLEN", "Sorry, but your request has reached the maximum number of lines. Please wait to be assigned to a helper and continue explaining your request to them." },
224 { "HSMSQ_REQ_TEXT_ADDED", "Message from $b%s:$b %s" },
225 { "HSMSG_REQ_FOUND_ANOTHER", "Request ID#%lu has been closed. $S detected that you also have request ID#%lu open. If you send $S a message, it will be associated with that request." },
227 /* Messages that are inserted into request text */
228 { "HSMSG_REQMSG_NOTE_ADDED", "Your note for request ID#%lu has been recorded." },
230 /* Automatically generated page messages */
231 { "HSMSG_PAGE_NEW_REQUEST_AUTHED", "New request (ID#%lu) from $b%s$b (Account %s)" },
232 { "HSMSG_PAGE_NEW_REQUEST_UNAUTHED", "New request (ID#%lu) from $b%s$b (Not logged in)" },
233 { "HSMSG_PAGE_UPD_REQUEST_AUTHED", "Request ID#%lu has been updated by $b%s$b (Account %s). Request was initially opened at %s, and was last updated %s ago." },
234 { "HSMSG_PAGE_UPD_REQUEST_NOT_AUTHED", "Request ID#%lu has been updated by $b%s$b (not authed). Request was initially opened at %s, and was last updated %s ago." },
235 { "HSMSG_PAGE_CLOSE_REQUEST_1", "Request ID#%lu from $b%s$b (Account %s) has been closed by %s." },
236 { "HSMSG_PAGE_CLOSE_REQUEST_2", "Request ID#%lu from $b%s$b (Not authed) has been closed by %s." },
237 { "HSMSG_PAGE_CLOSE_REQUEST_3", "Request ID#%lu from an offline user (Account %s) has been closed by %s." },
238 { "HSMSG_PAGE_CLOSE_REQUEST_4", "Request ID#%lu from an offline user (no account) has been closed by %s." },
239 { "HSMSG_PAGE_ASSIGN_REQUEST_1", "Request ID#%lu from $b%s$b (Account %s) has been assigned to %s." },
240 { "HSMSG_PAGE_ASSIGN_REQUEST_2", "Request ID#%lu from $b%s$b (Not authed) has been assigned to %s." },
241 { "HSMSG_PAGE_ASSIGN_REQUEST_3", "Request ID#%lu from an offline user (Account %s) has been assigned to %s." },
242 { "HSMSG_PAGE_ASSIGN_REQUEST_4", "Request ID#%lu from an offline user (no account) has been assigned to %s." },
243 /* The last %s is still an I18N lose. Blame whoever decided to overload it so much. */
244 { "HSMSG_PAGE_HELPER_GONE_1", "Request ID#%lu from $b%s$b (Account %s) $bhas been unassigned$b, as its helper, %s has %s." },
245 { "HSMSG_PAGE_HELPER_GONE_2", "Request ID#%lu from $b%s$b (Not authed) $bhas been unassigned$b, as its helper, %s has %s." },
246 { "HSMSG_PAGE_HELPER_GONE_3", "Request ID#%lu from an offline user (Account %s) $bhas been unassigned$b, as its helper, %s has %s." },
247 { "HSMSG_PAGE_HELPER_GONE_4", "Request ID#%lu from an offline user (No account) $bhas been unassigned$b, as its helper, %s has %s." },
248 { "HSMSG_PAGE_WHINE_HEADER", "$b%u unhandled request(s)$b waiting at least $b%s$b (%u total)" },
249 { "HSMSG_PAGE_IDLE_HEADER", "$b%u users$b in %s $bidle at least %s$b:" },
250 { "HSMSG_PAGE_EMPTYALERT", "$b%s has no helpers present (%u unhandled request(s))$b" },
251 { "HSMSG_PAGE_ONLYTRIALALERT", "$b%s has no full helpers present (%d trial(s) present; %u unhandled request(s))$b" },
252 { "HSMSG_PAGE_FIRSTEMPTYALERT", "$b%s has no helpers present because %s has left (%u unhandled request(s))$b" },
253 { "HSMSG_PAGE_FIRSTONLYTRIALALERT", "$b%s has no full helpers present because %s has left (%d trial(s) present; %u unhandled request(s))$b" },
254 { "HSMSG_PAGE_EMPTYNOMORE", "%s has joined %s; cancelling the \"no helpers present\" alert" },
256 /* Notification messages */
257 { "HSMSG_NOTIFY_USER_QUIT", "The user for request ID#%lu, $b%s$b, has disconnected." },
258 { "HSMSG_NOTIFY_USER_MOVE", "The account for request ID#%lu, $b%s$b has been unregistered. It has been associated with user $b%s$b." },
259 { "HSMSG_NOTIFY_USER_NICK", "The user for request ID#%lu has changed their nick from $b%s$b to $b%s$b." },
260 { "HSMSG_NOTIFY_USER_FOUND", "The user for request ID#%lu is now online using nick $b%s$b." },
261 { "HSMSG_NOTIFY_HAND_RENAME", "The account for request ID#%lu has been renamed from $b%s$b to $b%s$b." },
262 { "HSMSG_NOTIFY_HAND_MOVE", "The account for request ID#%lu has been changed to $b%s$b from $b%s$b." },
263 { "HSMSG_NOTIFY_HAND_STUCK", "The user for request ID#%lu, $b%s$b, has re-authenticated to account $b%s$b from $b%s$b, and the request remained associated with the old handle." },
264 { "HSMSG_NOTIFY_HAND_AUTH", "The user for request ID#%lu, $b%s$b, has authenticated to account $b%s$b." },
265 { "HSMSG_NOTIFY_HAND_UNREG", "The account for request ID#%lu, $b%s$b, has been unregistered by $b%s$b." },
266 { "HSMSG_NOTIFY_HAND_MERGE", "The account for request ID#%lu, $b%s$b, has been merged with $b%s$b by %s." },
267 { "HSMSG_NOTIFY_ALLOWAUTH", "The user for request ID#%lu, $b%s$b, has been permitted by %s to authenticate to account $b%s$b without hostmask checking." },
268 { "HSMSG_NOTIFY_UNALLOWAUTH", "The user for request ID#%lu, $b%s$b, has had their ability to authenticate without hostmask checking revoked by %s." },
269 { "HSMSG_NOTIFY_FAILPW", "The user for request ID#%lu, $b%s$b, has attempted to authenticate to account $b%s$b, but used an incorrect password." },
270 { "HSMSG_NOTIFY_REQ_DROP_PART", "Request ID#%lu has been $bdropped$b because %s left the help channel." },
271 { "HSMSG_NOTIFY_REQ_DROP_QUIT", "Request ID#%lu has been $bdropped$b because %s quit IRC." },
272 { "HSMSG_NOTIFY_REQ_DROP_UNREGGED", "Request ID#%lu (account %s) has been $bdropped$b because the account was unregistered." },
274 /* Presence and request-related messages */
275 { "HSMSG_REQ_DROPPED_PART", "You have left $b%s$b. Your help request (ID#%lu) has been deleted." },
276 { "HSMSG_REQ_WARN_UNREG", "The account you were authenticated to ($b%s$b) has been unregistered. Therefore unless you register a new handle, or authenticate to another one, if you disconnect, your HelpServ $S (%s) request ID#%lu will be lost." },
277 { "HSMSG_REQ_DROPPED_UNREG", "By unregistering the account $b%s$b, HelpServ $S (%s) request ID#%lu was dropped, as there was nobody online to associate the request with." },
278 { "HSMSG_REQ_ASSIGNED_UNREG", "As the account $b%s$b was unregistered, HelpServ $S (%s) request ID#%lu was associated with you, as you were authenticated to that account. If you disconnect, then this request will be lost forever." },
279 { "HSMSG_REQ_AUTH_STUCK", "By authenticating to account $b%s$b, HelpServ $S (%s) request ID#%lu remained with the previous account $b%s$b (because the request will remain until closed). This means that if you send $S a message, it $uwill not$u be associated with this request." },
280 { "HSMSG_REQ_AUTH_MOVED", "By authenticating to account $b%s$b, HelpServ $S (%s) request ID#%lu ceased to be associated with your previously authenticated account ($b%s$b), and was transferred to your new account (because the request will only remain until you %s). This means that if you send $S a message, it $uwill$u be associated with this request." },
283 { "HSMSG_BOTLIST_HEADER", "$bCurrent HelpServ bots:$b" },
284 { "HSMSG_USERLIST_HEADER", "$b%s users:$b" },
285 { "HSMSG_USERLIST_ZOOT_LVL", "%s $b%ss$b:" },
286 { "HSMSG_REQLIST_AUTH", "You are currently assigned these requests:" },
287 { "HSMSG_REQ_LIST_TOP_UNASSIGNED", "Listing $ball unassigned$b requests (%d in list)." },
288 { "HSMSG_REQ_LIST_TOP_ASSIGNED", "Listing $ball assigned$b requests (%d in list)." },
289 { "HSMSG_REQ_LIST_TOP_YOUR", "Listing $byour$b requests (%d in list)." },
290 { "HSMSG_REQ_LIST_TOP_ALL", "Listing $ball$b requests (%d in list)." },
291 { "HSMSG_REQ_LIST_NONE", "There are no matching requests." },
292 { "HSMSG_STATS_TOP", "Stats for %s user $b%s$b (week starts %s):" },
293 { "HSMSG_STATS_TIME", "$uTime spent helping in %s:$u" },
294 { "HSMSG_STATS_REQS", "$uRequest activity statistics:$u" },
296 /* Status report headers */
297 { "HSMSG_STATS_REPORT_0", "Stats report for current week" },
298 { "HSMSG_STATS_REPORT_1", "Stats report for one week ago" },
299 { "HSMSG_STATS_REPORT_2", "Stats report for two weeks ago" },
300 { "HSMSG_STATS_REPORT_3", "Stats report for three weeks ago" },
303 { "HSMSG_HELP_COMMAND_ALIAS", "$uAlias for:$u %s" },
304 { "HSMSG_HELP_COMMAND_HEADER", "Command help for: $b%s$b" },
305 { "HSMSG_HELP_COMMAND_UNKNOWN", "No help available for that command." },
306 { "HSMSG_HELP_TOPIC_HEADER", "Help topic: $b%s$b" },
307 { "HSMSG_HELP_DIVIDER", "=---------------------------------------=" },
308 { "HSMSG_HELP_FOOTER", "=------------- End of Help -------------=" },
309 { "HSMSG_COMMAND_BINDING", "%s is a binding of: %s" },
311 /* Channel [un]suspension */
312 { "HSMSG_ALREADY_SUSPENDED", "$b%s$b is already suspended." },
313 { "HSMSG_NOT_SUSPENDED", "$b%s$b is not suspended." },
314 { "HSMSG_SUSPENDED", "$b$S$b access to $b%s$b has been temporarily suspended." },
315 { "HSMSG_UNSUSPENDED", "$b$S$b access to $b%s$b has been restored." },
316 { "HSMSG_SUSPEND_NODELETE", "$b%s$b is protected from unregistration, and cannot be suspended." },
317 { "HSMSG_USER_SUSPENDED", "$b%s$b's access to $b%s$b has been suspended." },
318 { "HSMSG_USER_UNSUSPENDED", "$b%s$b's access to $b%s$b has been restored." },
319 { "HSMSG_BOT_NON_EXIST", "HelpServ bot %s does not exist." },
321 /* Responses to user commands */
322 { "HSMSG_YOU_BEING_HELPED", "You are already being helped." },
323 { "HSMSG_YOU_BEING_HELPED_BY", "You are already being helped by $b%s$b." },
324 { "HSMSG_WAIT_STATUS", "You are %d of %d in line; the first person has waited %s." },
325 { "HSMSG_NO_HELPER", "No one is currently helping you, please wait for a helper to pickup your request." },
326 { "HSMSG_HELPER", "You are currently being helped by %s." },
330 enum helpserv_level
{
340 static const char *helpserv_level_names
[] = {
358 static const struct {
363 { "none", "MSG_NONE", NULL
},
364 { "notice", "HSMSG_PAGE_NOTICE", irc_notice
},
365 { "privmsg", "HSMSG_PAGE_PRIVMSG", irc_privmsg
},
366 { "onotice", "HSMSG_PAGE_ONOTICE", irc_wallchops
},
377 static const struct {
382 { "command", "HSMSG_SET_COMMAND_TARGET", "HSMSG_SET_COMMAND_TYPE" },
383 { "alert", "HSMSG_SET_ALERT_TARGET", "HSMSG_SET_ALERT_TYPE" },
384 { "status", "HSMSG_SET_STATUS_TARGET", "HSMSG_SET_STATUS_TYPE" },
391 MSGTYPE_REQ_ASSIGNED
,
397 static const struct {
400 } message_types
[] = {
401 { "greeting", "HSMSG_SET_GREETING" },
402 { "reqopened", "HSMSG_SET_REQOPENED" },
403 { "reqassigned", "HSMSG_SET_REQASSIGNED" },
404 { "reqclosed", "HSMSG_SET_REQCLOSED" },
405 { "reqdropped", "HSMSG_SET_REQDROPPED" },
411 INTERVAL_WHINE_DELAY
,
412 INTERVAL_WHINE_INTERVAL
,
413 INTERVAL_EMPTY_INTERVAL
,
414 INTERVAL_STALE_DELAY
,
418 static const struct {
421 } interval_types
[] = {
422 { "idledelay", "HSMSG_SET_IDLEDELAY" },
423 { "whinedelay", "HSMSG_SET_WHINEDELAY" },
424 { "whineinterval", "HSMSG_SET_WHINEINTERVAL" },
425 { "emptyinterval", "HSMSG_SET_EMPTYINTERVAL" },
426 { "staledelay", "HSMSG_SET_STALEDELAY" },
430 enum persistence_type
{
436 static const struct {
439 } persistence_types
[] = {
440 { "reqpersist", "HSMSG_SET_REQPERSIST" },
441 { "helperpersist", "HSMSG_SET_HELPERPERSIST" },
445 enum persistence_length
{
452 static const struct {
455 } persistence_lengths
[] = {
456 { "part", "HSMSG_LENGTH_PART" },
457 { "quit", "HSMSG_LENGTH_QUIT" },
458 { "close", "HSMSG_LENGTH_CLOSE" },
462 enum notification_type
{
470 static const struct {
473 } notification_types
[] = {
474 { "none", "MSG_NONE" },
475 { "reqdrop", "HSMSG_NOTIFY_DROP" },
476 { "userchanges", "HSMSG_NOTIFY_USERCHANGES" },
477 { "accountchanges", "HSMSG_NOTIFY_ACCOUNTCHANGES" },
481 static const char *weekday_names
[] = {
492 static const char *statsreport_week
[] = {
493 "HSMSG_STATS_REPORT_0",
494 "HSMSG_STATS_REPORT_1",
495 "HSMSG_STATS_REPORT_2",
496 "HSMSG_STATS_REPORT_3"
500 const char *description
;
501 const char *reqlogfile
;
502 unsigned long db_backup_frequency
;
503 unsigned int expire_age
;
507 static time_t last_stats_update
;
508 static int shutting_down
;
509 static FILE *reqlog_f
;
510 static struct log_type
*HS_LOG
;
512 #define CMD_NEED_BOT 0x001
513 #define CMD_NOT_OVERRIDE 0x002
514 #define CMD_FROM_OPSERV_ONLY 0x004
515 #define CMD_IGNORE_EVENT 0x008
516 #define CMD_NEVER_FROM_OPSERV 0x010
518 struct helpserv_bot
{
519 struct userNode
*helpserv
;
521 struct chanNode
*helpchan
;
523 struct chanNode
*page_targets
[PGSRC_COUNT
];
524 enum page_type page_types
[PGSRC_COUNT
];
525 char *messages
[MSGTYPE_COUNT
];
526 unsigned long intervals
[INTERVAL_COUNT
];
527 enum notification_type notify
;
529 /* This is a default; it can be changed on a per-request basis */
530 enum persistence_type persist_types
[PERSIST_T_COUNT
];
532 dict_t users
; /* indexed by handle */
534 struct helpserv_request
*unhandled
; /* linked list of unhandled requests */
535 dict_t requests
; /* indexed by request id */
536 unsigned long last_requestid
;
537 unsigned long id_wrap
;
538 unsigned long req_maxlen
; /* Maxmimum request length in lines */
540 unsigned int privmsg_only
: 1;
541 unsigned int req_on_join
: 1;
542 unsigned int auto_voice
: 1;
543 unsigned int auto_devoice
: 1;
544 unsigned int join_total
: 1;
545 unsigned int alert_new
: 1;
547 unsigned int helpchan_empty
: 1;
549 unsigned int suspended
: 1;
550 time_t expiry
, issued
;
559 struct helpserv_user
{
560 struct handle_info
*handle
;
561 struct helpserv_bot
*hs
;
562 unsigned int help_mode
: 1;
563 unsigned int week_start
: 3;
564 enum helpserv_level level
;
566 time_t join_time
; /* when they joined, or 0 if not in channel */
567 /* [0] through [3] are n weeks ago, [4] is the total of everything before that */
568 unsigned int time_per_week
[5]; /* how long they've were in the channel the past 4 weeks */
569 unsigned int picked_up
[5]; /* how many requests they have picked up */
570 unsigned int closed
[5]; /* how many requests they have closed */
571 unsigned int reassigned_from
[5]; /* how many requests reassigned from them to others */
572 unsigned int reassigned_to
[5]; /* how many requests reassigned from others to them */
575 struct helpserv_request
{
576 struct helpserv_user
*helper
;
577 struct helpserv_bot
*hs
;
578 struct string_list
*text
;
579 struct helpserv_request
*next_unhandled
;
581 struct helpserv_reqlist
*parent_nick_list
;
582 struct helpserv_reqlist
*parent_hand_list
;
584 /* One, but not both, of "user" and "handle" may be NULL,
585 * depending on what we know about the user.
587 * If persist == PERSIST_CLOSE when the user quits, then it
588 * switches to handle instead of user... and stays that way (it's
589 * possible to have >1 nick per handle, so you can't really decide
590 * to reassign a userNode to it unless they send another message
593 struct userNode
*user
;
594 struct handle_info
*handle
;
602 #define DEFINE_LIST_ALLOC(STRUCTNAME) \
603 struct STRUCTNAME * STRUCTNAME##_alloc() {\
604 struct STRUCTNAME *newlist; \
605 newlist = malloc(sizeof(struct STRUCTNAME)); \
606 STRUCTNAME##_init(newlist); \
609 void STRUCTNAME##_free(void *data) {\
610 struct STRUCTNAME *list = data; /* void * to let dict_set_free_data use it */ \
611 STRUCTNAME##_clean(list); \
615 DECLARE_LIST(helpserv_botlist
, struct helpserv_bot
*);
616 DEFINE_LIST(helpserv_botlist
, struct helpserv_bot
*);
617 DEFINE_LIST_ALLOC(helpserv_botlist
);
619 DECLARE_LIST(helpserv_reqlist
, struct helpserv_request
*);
620 DEFINE_LIST(helpserv_reqlist
, struct helpserv_request
*);
621 DEFINE_LIST_ALLOC(helpserv_reqlist
);
623 DECLARE_LIST(helpserv_userlist
, struct helpserv_user
*);
624 DEFINE_LIST(helpserv_userlist
, struct helpserv_user
*);
625 DEFINE_LIST_ALLOC(helpserv_userlist
);
627 struct helpfile
*helpserv_helpfile
;
628 static struct module *helpserv_module
;
629 static dict_t helpserv_func_dict
;
630 static dict_t helpserv_usercmd_dict
; /* contains helpserv_usercmd_t */
631 static dict_t helpserv_option_dict
;
632 static dict_t helpserv_bots_dict
; /* indexed by nick */
633 static dict_t helpserv_bots_bychan_dict
; /* indexed by chan, holds a struct helpserv_botlist */
634 /* QUESTION: why are these outside of any helpserv_bot struct? */
635 static dict_t helpserv_reqs_bynick_dict
; /* indexed by nick, holds a struct helpserv_reqlist */
636 static dict_t helpserv_reqs_byhand_dict
; /* indexed by handle, holds a struct helpserv_reqlist */
637 static dict_t helpserv_users_byhand_dict
; /* indexed by handle, holds a struct helpserv_userlist */
639 /* This is so that overrides can "speak" from opserv */
640 extern struct userNode
*opserv
;
642 #define HELPSERV_SYNTAX() helpserv_help(hs, from_opserv, user, argv[0], 0)
643 #define HELPSERV_FUNC(NAME) int NAME(struct userNode *user, UNUSED_ARG(struct helpserv_bot *hs), int from_opserv, UNUSED_ARG(unsigned int argc), UNUSED_ARG(char *argv[]))
644 typedef HELPSERV_FUNC(helpserv_func_t
);
645 #define HELPSERV_USERCMD(NAME) int NAME(UNUSED_ARG(struct helpserv_request *req), UNUSED_ARG(struct userNode *likely_helper), UNUSED_ARG(char *args), UNUSED_ARG(int argc), UNUSED_ARG(char *argv[]), UNUSED_ARG(struct userNode *user), UNUSED_ARG(struct helpserv_bot *hs))
646 typedef HELPSERV_USERCMD(helpserv_usercmd_t
);
647 #define HELPSERV_OPTION(NAME) HELPSERV_FUNC(NAME)
648 typedef HELPSERV_OPTION(helpserv_option_func_t
);
650 static HELPSERV_FUNC(cmd_help
);
652 #define REQUIRE_PARMS(N) if (argc < N) { \
653 helpserv_notice(user, "MSG_MISSING_PARAMS", argv[0]); \
657 /* For messages going to users being helped */
658 #define helpserv_msguser(target, format...) send_message_type((from_opserv ? 0 : hs->privmsg_only), (target), (from_opserv ? opserv : hs->helpserv) , ## format)
659 #define helpserv_user_reply(format...) send_message_type(req->hs->privmsg_only, req->user, req->hs->helpserv , ## format)
660 /* For messages going to helpers */
661 #define helpserv_notice(target, format...) send_message((target), (from_opserv ? opserv : hs->helpserv) , ## format)
662 #define helpserv_notify(helper, format...) do { struct userNode *_target; for (_target = (helper)->handle->users; _target; _target = _target->next_authed) { \
663 send_message(_target, (helper)->hs->helpserv, ## format); \
665 #define helpserv_message(hs, target, id) do { if ((hs)->messages[id]) { \
667 send_message_type(4, (target), opserv, "%s", (hs)->messages[id]); \
669 send_message_type(4 | hs->privmsg_only, (target), hs->helpserv, "%s", (hs)->messages[id]); \
671 #define helpserv_page(TYPE, FORMAT...) do { \
672 struct chanNode *target=NULL; int msg_type=0; \
673 target = hs->page_targets[TYPE]; \
674 switch (hs->page_types[TYPE]) { \
675 case PAGE_NOTICE: msg_type = 0; break; \
676 case PAGE_PRIVMSG: msg_type = 1; break; \
677 case PAGE_ONOTICE: msg_type = 2; break; \
678 default: log_module(HS_LOG, LOG_ERROR, "helpserv_page() called but %s has an invalid page type %d.", hs->helpserv->nick, TYPE); \
679 case PAGE_NONE: target = NULL; break; \
681 if (target) send_target_message(msg_type, target->name, hs->helpserv, ## FORMAT); \
683 #define helpserv_get_handle_info(user, text) smart_get_handle_info((from_opserv ? opserv : hs->helpserv) , (user), (text))
685 struct helpserv_cmd
{
686 enum helpserv_level access
;
687 helpserv_func_t
*func
;
692 static void run_empty_interval(void *data
);
694 static void helpserv_interval(char *output
, time_t interval
) {
695 int num_hours
= interval
/ 3600;
696 int num_minutes
= (interval
% 3600) / 60;
697 sprintf(output
, "%u hour%s, %u minute%s", num_hours
, num_hours
== 1 ? "" : "s", num_minutes
, num_minutes
== 1 ? "" : "s");
700 static const char * helpserv_level2str(enum helpserv_level level
) {
701 if (level
<= HlOper
) {
702 return helpserv_level_names
[level
];
704 log_module(HS_LOG
, LOG_ERROR
, "helpserv_level2str receieved invalid level %d.", level
);
709 static enum helpserv_level
helpserv_str2level(const char *msg
) {
710 enum helpserv_level nn
;
711 for (nn
=HlNone
; nn
<=HlOper
; nn
++) {
712 if (!irccasecmp(msg
, helpserv_level_names
[nn
]))
715 log_module(HS_LOG
, LOG_ERROR
, "helpserv_str2level received invalid level %s.", msg
);
716 return HlNone
; /* Error */
719 static struct helpserv_user
*GetHSUser(struct helpserv_bot
*hs
, struct handle_info
*hi
) {
720 return dict_find(hs
->users
, hi
->handle
, NULL
);
723 static void helpserv_log_request(struct helpserv_request
*req
, const char *reason
) {
724 char key
[27+NICKLEN
];
725 char userhost
[USERLEN
+HOSTLEN
+2];
726 struct saxdb_context
*ctx
;
730 assert(reason
!= NULL
);
731 if (!(ctx
= saxdb_open_context(reqlog_f
)))
733 sprintf(key
, "%s-" FMT_TIME_T
"-%lu", req
->hs
->helpserv
->nick
, req
->opened
, req
->id
);
734 if ((res
= setjmp(ctx
->jbuf
)) != 0) {
735 log_module(HS_LOG
, LOG_ERROR
, "Unable to log helpserv request: %s.", strerror(res
));
737 saxdb_start_record(ctx
, key
, 1);
739 saxdb_write_string(ctx
, KEY_REQUEST_HELPER
, req
->helper
->handle
->handle
);
740 saxdb_write_int(ctx
, KEY_REQUEST_ASSIGNED
, req
->assigned
);
743 saxdb_write_string(ctx
, KEY_REQUEST_HANDLE
, req
->handle
->handle
);
746 saxdb_write_string(ctx
, KEY_REQUEST_NICK
, req
->user
->nick
);
747 sprintf(userhost
, "%s@%s", req
->user
->ident
, req
->user
->hostname
);
748 saxdb_write_string(ctx
, KEY_REQUEST_USERHOST
, userhost
);
750 saxdb_write_int(ctx
, KEY_REQUEST_OPENED
, req
->opened
);
751 saxdb_write_int(ctx
, KEY_REQUEST_CLOSED
, now
);
752 saxdb_write_string(ctx
, KEY_REQUEST_CLOSEREASON
, reason
);
753 saxdb_write_string_list(ctx
, KEY_REQUEST_TEXT
, req
->text
);
754 saxdb_end_record(ctx
);
755 saxdb_close_context(ctx
);
760 /* Searches for a request by number, nick, or account (num|nick|*account).
761 * As there can potentially be >1 match, it takes a reqlist. The return
762 * value is the "best" request found (explained in the comment block below).
764 * If num_results is not NULL, it is set to the number of potentially matching
766 * If hs_user is not NULL, requests assigned to this helper will be given
767 * preference (oldest assigned, falling back to oldest if there are none).
769 static struct helpserv_request
* smart_get_request(struct helpserv_bot
*hs
, struct helpserv_user
*hs_user
, const char *needle
, int *num_results
) {
770 struct helpserv_reqlist
*reqlist
, resultlist
;
771 struct helpserv_request
*req
, *oldest
=NULL
, *oldest_assigned
=NULL
;
772 struct userNode
*user
;
778 if (*needle
== '*') {
779 /* This test (handle) requires the least processing, so it's first */
780 if (!(reqlist
= dict_find(helpserv_reqs_byhand_dict
, needle
+1, NULL
)))
782 helpserv_reqlist_init(&resultlist
);
783 for (i
=0; i
< reqlist
->used
; i
++) {
784 req
= reqlist
->list
[i
];
786 helpserv_reqlist_append(&resultlist
, req
);
791 } else if (!needle
[strspn(needle
, "0123456789")]) {
792 /* The string is 100% numeric - a request id */
793 if (!(req
= dict_find(hs
->requests
, needle
, NULL
)))
798 } else if ((user
= GetUserH(needle
))) {
799 /* And finally, search by nick */
800 if (!(reqlist
= dict_find(helpserv_reqs_bynick_dict
, needle
, NULL
)))
802 helpserv_reqlist_init(&resultlist
);
804 for (i
=0; i
< reqlist
->used
; i
++) {
805 req
= reqlist
->list
[i
];
807 helpserv_reqlist_append(&resultlist
, req
);
812 /* If the nick didn't have anything, try their handle */
813 if (!resultlist
.used
&& user
->handle_info
) {
814 char star_handle
[NICKSERV_HANDLE_LEN
+2];
816 helpserv_reqlist_clean(&resultlist
);
817 sprintf(star_handle
, "*%s", user
->handle_info
->handle
);
819 return smart_get_request(hs
, hs_user
, star_handle
, num_results
);
825 if (resultlist
.used
== 0) {
826 helpserv_reqlist_clean(&resultlist
);
828 } else if (resultlist
.used
== 1) {
829 req
= resultlist
.list
[0];
830 helpserv_reqlist_clean(&resultlist
);
834 /* In case there is >1 request returned, use the oldest one assigned to
835 * the helper executing the command. Otherwise, use the oldest request.
836 * This may not be the intended result for cmd_pickup (first unhandled
837 * request may be better), or cmd_reassign (first handled request), but
838 * it's close enough, and there really aren't supposed to be multiple
839 * requests per person anyway; they're just side effects of authing. */
841 for (i
=0; i
< resultlist
.used
; i
++) {
842 req
= resultlist
.list
[i
];
843 if (!oldest
|| req
->opened
< oldest
->opened
)
845 if (hs_user
&& (!oldest_assigned
|| (req
->helper
== hs_user
&& req
->opened
< oldest_assigned
->opened
)))
846 oldest_assigned
= req
;
849 helpserv_reqlist_clean(&resultlist
);
851 return oldest_assigned
? oldest_assigned
: oldest
;
854 static struct helpserv_request
* create_request(struct userNode
*user
, struct helpserv_bot
*hs
, int from_join
) {
855 struct helpserv_request
*req
= calloc(1, sizeof(struct helpserv_request
));
856 char lbuf
[3][MAX_LINE_SIZE
], unh
[INTERVALLEN
], abuf
[1][MAX_LINE_SIZE
];
857 struct helpserv_reqlist
*reqlist
, *hand_reqlist
;
858 struct helpserv_user
*hs_user
;
859 struct userNode
*target
, *next_un
= NULL
;
860 const unsigned int from_opserv
= 0;
861 const char *fmt
, *afmt
;
866 req
->id
= ++hs
->last_requestid
;
867 sprintf(unh
, "%lu", req
->id
);
868 dict_insert(hs
->requests
, strdup(unh
), req
);
873 if (hs
->last_requestid
< hs
->id_wrap
) {
874 for (i
=hs
->last_requestid
; i
< hs
->id_wrap
; i
++) {
875 sprintf(buf
, "%lu", i
);
876 if (!dict_find(hs
->requests
, buf
, NULL
)) {
877 hs
->last_requestid
= i
-1;
882 if (hs
->last_requestid
>= hs
->id_wrap
) {
883 for (i
=1; i
< hs
->id_wrap
; i
++) {
884 sprintf(buf
, "%lu", i
);
885 if (!dict_find(hs
->requests
, buf
, NULL
)) {
886 hs
->last_requestid
= i
-1;
890 if (i
>= hs
->id_wrap
) {
891 log_module(HS_LOG
, LOG_INFO
, "%s has more requests than its id_wrap.", hs
->helpserv
->nick
);
898 req
->text
= alloc_string_list(4);
900 req
->handle
= user
->handle_info
;
901 if (from_join
&& self
->burst
) {
902 extern time_t burst_begin
;
903 /* We need to keep all the requests during a burst join together,
904 * even if the burst takes more than 1 second. ircu seems to burst
905 * in reverse-join order. */
906 req
->opened
= burst_begin
;
912 if (!hs
->unhandled
) {
914 req
->next_unhandled
= NULL
;
915 } else if (self
->burst
&& hs
->unhandled
->opened
>= req
->opened
) {
916 req
->next_unhandled
= hs
->unhandled
;
918 } else if (self
->burst
) {
919 struct helpserv_request
*unh
;
920 /* Add the request to the beginning of the set of requests with
921 * req->opened having the same value. This makes reqonjoin create
922 * requests in the correct order while bursting. Note that this
923 * does not correct request ids, so they will be in reverse order
924 * though "/msg botname next" will work properly. */
925 for (unh
= hs
->unhandled
; unh
->next_unhandled
&& unh
->next_unhandled
->opened
< req
->opened
; unh
= unh
->next_unhandled
) ;
926 req
->next_unhandled
= unh
->next_unhandled
;
927 unh
->next_unhandled
= req
;
929 struct helpserv_request
*unh
;
931 for (unh
= hs
->unhandled
; unh
->next_unhandled
; unh
= unh
->next_unhandled
) ;
932 req
->next_unhandled
= NULL
;
933 unh
->next_unhandled
= req
;
936 if (!(reqlist
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
))) {
937 reqlist
= helpserv_reqlist_alloc();
938 dict_insert(helpserv_reqs_bynick_dict
, user
->nick
, reqlist
);
940 req
->parent_nick_list
= reqlist
;
941 helpserv_reqlist_append(reqlist
, req
);
943 if (user
->handle_info
) {
944 if (!(hand_reqlist
= dict_find(helpserv_reqs_byhand_dict
, user
->handle_info
->handle
, NULL
))) {
945 hand_reqlist
= helpserv_reqlist_alloc();
946 dict_insert(helpserv_reqs_byhand_dict
, user
->handle_info
->handle
, hand_reqlist
);
948 req
->parent_hand_list
= hand_reqlist
;
949 helpserv_reqlist_append(hand_reqlist
, req
);
951 req
->parent_hand_list
= NULL
;
955 fmt
= user_find_message(user
, "HSMSG_REQ_NEWONJOIN");
956 sprintf(lbuf
[0], fmt
, hs
->helpchan
->name
, req
->id
);
958 fmt
= user_find_message(user
, "HSMSG_REQ_NEW");
959 sprintf(lbuf
[0], fmt
, req
->id
);
962 if (req
!= hs
->unhandled
) {
963 intervalString(unh
, now
- hs
->unhandled
->opened
, user
->handle_info
);
964 fmt
= user_find_message(user
, "HSMSG_REQ_UNHANDLED_TIME");
965 sprintf(lbuf
[1], fmt
, unh
);
967 fmt
= user_find_message(user
, "HSMSG_REQ_NO_UNHANDLED");
968 sprintf(lbuf
[1], fmt
);
972 for (it
= dict_first(hs
->users
); it
; it
= iter_next(it
)) {
973 hs_user
= iter_data(it
);
975 afmt
= user_find_message(user
, "HSMSG_REQ_ALERT");
976 sprintf(abuf
[0], afmt
, req
->id
, hs
->helpchan
->name
, hs
->helpserv
->nick
, req
->id
, hs
->helpserv
->nick
);
977 for (target
= hs_user
->handle
->users
; target
; target
= next_un
) {
978 send_message_type(4, target
, hs
->helpserv
, "%s", abuf
[0]);
979 next_un
= target
->next_authed
;
984 switch (hs
->persist_types
[PERSIST_T_REQUEST
]) {
986 fmt
= user_find_message(user
, "HSMSG_REQ_PERSIST_PART");
987 sprintf(lbuf
[2], fmt
, hs
->helpchan
->name
, hs
->helpchan
->name
);
990 fmt
= user_find_message(user
, "HSMSG_REQ_PERSIST_QUIT");
991 sprintf(lbuf
[2], fmt
);
994 log_module(HS_LOG
, LOG_ERROR
, "%s has an invalid req_persist.", hs
->helpserv
->nick
);
996 if (user
->handle_info
) {
997 fmt
= user_find_message(user
, "HSMSG_REQ_PERSIST_HANDLE");
998 sprintf(lbuf
[2], fmt
);
1000 fmt
= user_find_message(user
, "HSMSG_REQ_PERSIST_QUIT");
1001 sprintf(lbuf
[2], fmt
);
1005 helpserv_message(hs
, user
, MSGTYPE_REQ_OPENED
);
1007 send_message_type(4, user
, opserv
, "%s %s %s", lbuf
[0], lbuf
[1], lbuf
[2]);
1009 send_message_type(4, user
, hs
->helpserv
, "%s %s %s", lbuf
[0], lbuf
[1], lbuf
[2]);
1011 if (hs
->req_on_join
&& req
== hs
->unhandled
&& hs
->helpchan_empty
&& !user
->uplink
->burst
) {
1012 timeq_del(0, run_empty_interval
, hs
, TIMEQ_IGNORE_WHEN
);
1013 run_empty_interval(hs
);
1019 /* Handle a message from a user to a HelpServ bot. */
1020 static void helpserv_usermsg(struct userNode
*user
, struct helpserv_bot
*hs
, char *text
, char *argv
[], int argc
) {
1021 const int from_opserv
= 0; /* for helpserv_notice */
1022 struct helpserv_request
*req
=NULL
, *newest
=NULL
;
1023 struct helpserv_reqlist
*reqlist
, *hand_reqlist
;
1028 if ((reqlist
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
))) {
1029 for (i
=0; i
< reqlist
->used
; i
++) {
1030 req
= reqlist
->list
[i
];
1033 /* if (!newest || (newest->opened < req->opened)) ?? XXX: this is a noop.. commenting it out -rubin */
1034 /* newest is set to null 9 lines up, and isnt changed between.. */
1038 /* If nothing was found, this will set req to NULL */
1042 if (user
->handle_info
) {
1043 hand_reqlist
= dict_find(helpserv_reqs_byhand_dict
, user
->handle_info
->handle
, NULL
);
1044 if (!req
&& hand_reqlist
) {
1045 /* Most recent first again */
1046 for (i
=0; i
< hand_reqlist
->used
; i
++) {
1047 req
= hand_reqlist
->list
[i
];
1048 if ((req
->hs
!= hs
) || req
->user
)
1050 if (!newest
|| (newest
->opened
< req
->opened
))
1058 reqlist
= helpserv_reqlist_alloc();
1059 dict_insert(helpserv_reqs_bynick_dict
, user
->nick
, reqlist
);
1061 req
->parent_nick_list
= reqlist
;
1062 helpserv_reqlist_append(reqlist
, req
);
1064 if (req
->helper
&& (hs
->notify
>= NOTIFY_USER
))
1065 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_USER_FOUND", req
->id
, user
->nick
);
1067 helpserv_msguser(user
, "HSMSG_GREET_PRIVMSG_EXISTREQ", req
->id
);
1073 if (argv
[1][0] == helpserv_conf
.user_escape
) {
1075 helpserv_usercmd_t
*usercmd
;
1076 struct userNode
*likely_helper
;
1078 /* Allow HELP user command but no other if no open request,
1079 this may change in the future if we make commands that
1080 dont need an open request */
1082 /* Find somebody likely to be the helper */
1083 likely_helper
= NULL
;
1085 cmdname
= argv
[1]+1;
1087 /* Call the user command function */
1088 usercmd
= dict_find(helpserv_usercmd_dict
, cmdname
, NULL
);
1089 if (usercmd
&& !strcasecmp(cmdname
, "HELP"))
1090 usercmd(req
, likely_helper
, NULL
, argc
, argv
, user
, hs
);
1092 helpserv_msguser(user
, "HSMSG_USERCMD_NO_REQUEST");
1096 if ((hs
->persist_types
[PERSIST_T_REQUEST
] == PERSIST_PART
) && !GetUserMode(hs
->helpchan
, user
)) {
1097 helpserv_msguser(user
, "HSMSG_REQ_YOU_NOT_IN_HELPCHAN_OPEN", hs
->helpchan
->name
);
1101 req
= create_request(user
, hs
, 0);
1102 if (user
->handle_info
)
1103 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_NEW_REQUEST_AUTHED", req
->id
, user
->nick
, user
->handle_info
->handle
);
1105 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_NEW_REQUEST_UNAUTHED", req
->id
, user
->nick
);
1106 } else if (argv
[1][0] == helpserv_conf
.user_escape
) {
1108 helpserv_usercmd_t
*usercmd
;
1109 struct userNode
*likely_helper
;
1111 /* Find somebody likely to be the helper */
1113 likely_helper
= NULL
;
1114 else if ((likely_helper
= req
->helper
->handle
->users
) && !likely_helper
->next_authed
) {
1115 /* only one user it could be :> */
1116 } else for (likely_helper
= req
->helper
->handle
->users
; likely_helper
; likely_helper
= likely_helper
->next_authed
)
1117 if (GetUserMode(hs
->helpchan
, likely_helper
))
1120 cmdname
= argv
[1]+1;
1122 /* Call the user command function */
1123 usercmd
= dict_find(helpserv_usercmd_dict
, cmdname
, NULL
);
1125 usercmd(req
, likely_helper
, text
, argc
, argv
, user
, hs
);
1127 helpserv_msguser(user
, "HSMSG_USERCMD_UNKNOWN", cmdname
);
1129 } else if (hs
->intervals
[INTERVAL_STALE_DELAY
]
1130 && (req
->updated
< (time_t)(now
- hs
->intervals
[INTERVAL_STALE_DELAY
]))
1131 && (!hs
->req_maxlen
|| req
->text
->used
< hs
->req_maxlen
)) {
1132 char buf
[MAX_LINE_SIZE
], updatestr
[INTERVALLEN
], timestr
[MAX_LINE_SIZE
];
1134 strftime(timestr
, MAX_LINE_SIZE
, HSFMT_TIME
, localtime(&req
->opened
));
1135 intervalString(updatestr
, now
- req
->updated
, user
->handle_info
);
1136 if (req
->helper
&& (hs
->notify
>= NOTIFY_USER
))
1137 if (user
->handle_info
)
1138 helpserv_notify(req
->helper
, "HSMSG_PAGE_UPD_REQUEST_AUTHED", req
->id
, user
->nick
, user
->handle_info
->handle
, timestr
, updatestr
);
1140 helpserv_notify(req
->helper
, "HSMSG_PAGE_UPD_REQUEST_NOT_AUTHED", req
->id
, user
->nick
, timestr
, updatestr
);
1142 if (user
->handle_info
)
1143 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_UPD_REQUEST_AUTHED", req
->id
, user
->nick
, user
->handle_info
->handle
, timestr
, updatestr
);
1145 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_UPD_REQUEST_NOT_AUTHED", req
->id
, user
->nick
, timestr
, updatestr
);
1146 strftime(timestr
, MAX_LINE_SIZE
, HSFMT_TIME
, localtime(&now
));
1147 snprintf(buf
, MAX_LINE_SIZE
, "[Stale request updated at %s]", timestr
);
1148 string_list_append(req
->text
, strdup(buf
));
1152 if (!hs
->req_maxlen
|| req
->text
->used
< hs
->req_maxlen
)
1154 string_list_append(req
->text
, strdup(text
));
1156 struct userNode
*likely_helper
;
1157 /* Find somebody likely to be the helper */
1159 likely_helper
= NULL
;
1160 else if ((likely_helper
= req
->helper
->handle
->users
) && !likely_helper
->next_authed
) {
1161 /* only one user it could be :> */
1162 } else for (likely_helper
= req
->helper
->handle
->users
; likely_helper
; likely_helper
= likely_helper
->next_authed
)
1163 if (GetUserMode(hs
->helpchan
, likely_helper
))
1167 send_target_message(1, likely_helper
->nick
, hs
->helpserv
, "HSMSQ_REQ_TEXT_ADDED", user
->nick
, text
);
1170 helpserv_msguser(user
, "HSMSG_REQ_MAXLEN");
1173 /* Handle messages direct to a HelpServ bot. */
1174 static void helpserv_botmsg(struct userNode
*user
, struct userNode
*target
, char *text
, UNUSED_ARG(int server_qualified
)) {
1175 struct helpserv_bot
*hs
;
1176 struct helpserv_cmd
*cmd
;
1177 struct helpserv_user
*hs_user
= NULL
;
1178 char *argv
[MAXNUMPARAMS
];
1179 char *stext
= strdup(text
);
1180 int argc
, argv_shift
;
1181 const int from_opserv
= 0; /* for helpserv_notice */
1183 /* Ignore things consisting of empty lines or from ourselves */
1184 if (!*text
|| IsLocal(user
))
1187 hs
= dict_find(helpserv_bots_dict
, target
->nick
, NULL
);
1190 /* XXX: For some unknown reason we are shifting +1 on the array and ignoring argv[0]; to avoid someone rightly assuming argv[0]
1191 * was the first argument later on and addressing random memory, were going to make argv[0] null. This whole thing is pretty unacceptable and needs fixed, though.*/
1194 argc
= split_line(stext
, false, ArrayLength(argv
)-argv_shift
, argv
+argv_shift
);
1198 /* XXX: why are we duplicating text here, and i don't see it being free'd anywhere.... */
1199 /* text = strdup(text); */
1201 if (user
->handle_info
)
1202 hs_user
= dict_find(hs
->users
, user
->handle_info
->handle
, NULL
);
1204 if (hs
->suspended
&& !IsOper(user
)) {
1205 helpserv_notice(user
, "HSMSG_SUSPENDED", hs
->helpserv
->nick
);
1209 /* See if we should listen to their message as a command (helper)
1210 * or a help request (user) */
1211 if (!user
->handle_info
|| !hs_user
) {
1212 helpserv_usermsg(user
, hs
, text
, argv
, argc
);
1216 cmd
= dict_find(helpserv_func_dict
, argv
[argv_shift
], NULL
);
1218 helpserv_notice(user
, "MSG_COMMAND_UNKNOWN", argv
[argv_shift
]);
1221 if (cmd
->flags
& CMD_FROM_OPSERV_ONLY
) {
1222 helpserv_notice(user
, "HSMSG_OPER_CMD");
1225 if (cmd
->access
> hs_user
->level
) {
1226 helpserv_notice(user
, "HSMSG_LEVEL_TOO_LOW");
1230 helpserv_notice(user
, "HSMSG_INTERNAL_COMMAND", argv
[argv_shift
]);
1231 } else if (cmd
->func(user
, hs
, 0, argc
, argv
+argv_shift
)) {
1232 char *buf
= unsplit_string(argv
+argv_shift
, argc
, NULL
);
1233 log_audit(HS_LOG
, LOG_COMMAND
, user
, hs
->helpserv
, hs
->helpchan
->name
, 0, buf
);
1237 /* Handle a control command from an IRC operator */
1238 static MODCMD_FUNC(cmd_helpserv
) {
1239 struct helpserv_bot
*hs
= NULL
;
1240 struct helpserv_cmd
*subcmd
;
1241 const int from_opserv
= 1; /* for helpserv_notice */
1242 char botnick
[NICKLEN
+1]; /* in case command is unregister */
1246 send_help(user
, opserv
, helpserv_helpfile
, NULL
);
1250 if (!(subcmd
= dict_find(helpserv_func_dict
, argv
[1], NULL
))) {
1251 helpserv_notice(user
, "MSG_COMMAND_UNKNOWN", argv
[1]);
1255 if (!subcmd
->func
) {
1256 helpserv_notice(user
, "HSMSG_INTERNAL_COMMAND", argv
[1]);
1260 if ((subcmd
->flags
& CMD_NEED_BOT
) && ((argc
< 3) || !(hs
= dict_find(helpserv_bots_dict
, argv
[2], NULL
)))) {
1261 helpserv_notice(user
, "HSMSG_INVALID_BOT");
1265 if (subcmd
->flags
& CMD_NEVER_FROM_OPSERV
) {
1266 helpserv_notice(user
, "HSMSG_NO_USE_OPSERV");
1272 strcpy(botnick
, hs
->helpserv
->nick
);
1273 retval
= subcmd
->func(user
, hs
, 1, argc
-2, argv
+2);
1275 strcpy(botnick
, "No bot");
1276 retval
= subcmd
->func(user
, hs
, 1, argc
-1, argv
+1);
1282 static void helpserv_help(struct helpserv_bot
*hs
, int from_opserv
, struct userNode
*user
, const char *topic
, int from_user
) {
1283 char cmdname
[MAXLEN
];
1286 /* If there is no topic show the index */
1287 if (!topic
&& from_user
)
1288 topic
= "<userindex>";
1289 else if (!topic
&& !from_user
)
1292 /* make heading str (uppercase) */
1293 for (nn
=0; topic
[nn
]; nn
++)
1294 cmdname
[nn
] = toupper(topic
[nn
]);
1297 send_message(user
, (from_opserv
? opserv
: hs
->helpserv
), "HSMSG_HELP_TOPIC_HEADER", cmdname
);
1298 send_message(user
, (from_opserv
? opserv
: hs
->helpserv
), "HSMSG_HELP_DIVIDER");
1299 if (!send_help(user
, (from_opserv
? opserv
: hs
->helpserv
), helpserv_helpfile
, topic
))
1300 send_message(user
, (from_opserv
? opserv
: hs
->helpserv
), "MSG_TOPIC_UNKNOWN");
1301 send_message(user
, (from_opserv
? opserv
: hs
->helpserv
), "HSMSG_HELP_FOOTER");
1305 static int append_entry(const char *key
, UNUSED_ARG(void *data
), void *extra
) {
1306 struct helpfile_expansion
*exp
= extra
;
1309 row
= exp
->value
.table
.length
++;
1310 exp
->value
.table
.contents
[row
] = calloc(1, sizeof(char*));
1311 exp
->value
.table
.contents
[row
][0] = key
;
1315 static struct helpfile_expansion
helpserv_expand_variable(const char *variable
) {
1316 struct helpfile_expansion exp
;
1318 if (!irccasecmp(variable
, "index")) {
1319 exp
.type
= HF_TABLE
;
1320 exp
.value
.table
.length
= 1;
1321 exp
.value
.table
.width
= 1;
1322 exp
.value
.table
.flags
= TABLE_REPEAT_ROWS
;
1323 exp
.value
.table
.contents
= calloc(dict_size(helpserv_func_dict
)+1, sizeof(char**));
1324 exp
.value
.table
.contents
[0] = calloc(1, sizeof(char*));
1325 exp
.value
.table
.contents
[0][0] = "Commands:";
1326 dict_foreach(helpserv_func_dict
, append_entry
, &exp
);
1330 exp
.type
= HF_STRING
;
1331 exp
.value
.str
= NULL
;
1335 static void helpserv_helpfile_read(void) {
1336 helpserv_helpfile
= open_helpfile(HELPSERV_HELPFILE_NAME
, helpserv_expand_variable
);
1339 static HELPSERV_USERCMD(usercmd_wait
) {
1340 struct helpserv_request
*other
;
1342 char buf
[INTERVALLEN
];
1346 helpserv_user_reply("HSMSG_YOU_BEING_HELPED_BY", likely_helper
->nick
);
1348 helpserv_user_reply("HSMSG_YOU_BEING_HELPED");
1352 for (other
= req
->hs
->unhandled
, pos
= -1, count
= 0;
1354 other
= other
->next_unhandled
, ++count
) {
1359 intervalString(buf
, now
- req
->hs
->unhandled
->opened
, req
->user
->handle_info
);
1360 helpserv_user_reply("HSMSG_WAIT_STATUS", pos
+1, count
, buf
);
1365 static HELPSERV_USERCMD(usercmd_helper
) {
1368 helpserv_user_reply("HSMSG_HELPER", likely_helper
->nick
);
1370 helpserv_user_reply("HSMSG_NO_HELPER");
1375 static HELPSERV_USERCMD(usercmd_help
) {
1381 topic
= unsplit_string(argv
+2, argc
-1, NULL
);
1382 helpserv_help(hs
, 0, user
, topic
, 1);
1387 static HELPSERV_FUNC(cmd_help
) {
1393 topic
= unsplit_string(argv
+1, argc
-1, NULL
);
1394 helpserv_help(hs
, from_opserv
, user
, topic
, 0);
1399 static HELPSERV_FUNC(cmd_readhelp
) {
1400 struct timeval start
, stop
;
1401 struct helpfile
*old_helpfile
= helpserv_helpfile
;
1403 gettimeofday(&start
, NULL
);
1404 helpserv_helpfile_read();
1405 if (helpserv_helpfile
) {
1406 close_helpfile(old_helpfile
);
1408 helpserv_helpfile
= old_helpfile
;
1410 gettimeofday(&stop
, NULL
);
1411 stop
.tv_sec
-= start
.tv_sec
;
1412 stop
.tv_usec
-= start
.tv_usec
;
1413 if (stop
.tv_usec
< 0) {
1415 stop
.tv_usec
+= 1000000;
1417 helpserv_notice(user
, "HSMSG_READHELP_SUCCESS", stop
.tv_sec
, stop
.tv_usec
/1000);
1422 static struct helpserv_user
* helpserv_add_user(struct helpserv_bot
*hs
, struct handle_info
*handle
, enum helpserv_level level
) {
1423 struct helpserv_user
*hs_user
;
1424 struct helpserv_userlist
*userlist
;
1426 hs_user
= calloc(1, sizeof(struct helpserv_user
));
1427 hs_user
->handle
= handle
;
1429 hs_user
->help_mode
= 0;
1430 hs_user
->level
= level
;
1431 hs_user
->join_time
= find_handle_in_channel(hs
->helpchan
, handle
, NULL
) ? now
: 0;
1432 dict_insert(hs
->users
, handle
->handle
, hs_user
);
1434 if (!(userlist
= dict_find(helpserv_users_byhand_dict
, handle
->handle
, NULL
))) {
1435 userlist
= helpserv_userlist_alloc();
1436 dict_insert(helpserv_users_byhand_dict
, handle
->handle
, userlist
);
1438 helpserv_userlist_append(userlist
, hs_user
);
1443 static void helpserv_del_user(struct helpserv_bot
*hs
, struct helpserv_user
*hs_user
) {
1444 dict_remove(hs
->users
, hs_user
->handle
->handle
);
1447 static int cmd_add_user(struct helpserv_bot
*hs
, int from_opserv
, struct userNode
*user
, enum helpserv_level level
, int argc
, char *argv
[]) {
1448 struct helpserv_user
*actor
, *new_user
;
1449 struct handle_info
*handle
;
1454 actor
= GetHSUser(hs
, user
->handle_info
);
1455 if (actor
->level
< HlManager
) {
1456 helpserv_notice(user
, "HSMSG_CANNOT_ADD");
1463 if (!(handle
= helpserv_get_handle_info(user
, argv
[1])))
1466 if (GetHSUser(hs
, handle
)) {
1467 helpserv_notice(user
, "HSMSG_USER_EXISTS", handle
->handle
);
1471 if (!(from_opserv
) && actor
&& (actor
->level
<= level
)) {
1472 helpserv_notice(user
, "HSMSG_NO_BUMP_ACCESS");
1476 new_user
= helpserv_add_user(hs
, handle
, level
);
1478 helpserv_notice(user
, "HSMSG_ADDED_USER", helpserv_level2str(level
), handle
->handle
);
1482 static HELPSERV_FUNC(cmd_deluser
) {
1483 struct helpserv_user
*actor
=NULL
, *victim
;
1484 struct handle_info
*handle
;
1485 enum helpserv_level level
;
1490 actor
= GetHSUser(hs
, user
->handle_info
);
1491 if (actor
->level
< HlManager
) {
1492 helpserv_notice(user
, "HSMSG_CANNOT_DEL");
1497 if (!(handle
= helpserv_get_handle_info(user
, argv
[1])))
1500 if (!(victim
= GetHSUser(hs
, handle
))) {
1501 helpserv_notice(user
, "HSMSG_NOT_IN_USERLIST", handle
->handle
, hs
->helpserv
->nick
);
1505 if (!from_opserv
&& actor
&& (actor
->level
<= victim
->level
)) {
1506 helpserv_notice(user
, "MSG_USER_OUTRANKED", victim
->handle
->handle
);
1510 level
= victim
->level
;
1511 helpserv_del_user(hs
, victim
);
1512 helpserv_notice(user
, "HSMSG_DELETED_USER", helpserv_level2str(level
), handle
->handle
);
1517 helpserv_user_comp(const void *arg_a
, const void *arg_b
)
1519 const struct helpserv_user
*a
= *(struct helpserv_user
**)arg_a
;
1520 const struct helpserv_user
*b
= *(struct helpserv_user
**)arg_b
;
1522 if (a
->level
!= b
->level
)
1523 res
= b
->level
- a
->level
;
1525 res
= irccasecmp(a
->handle
->handle
, b
->handle
->handle
);
1529 static int show_helper_range(struct userNode
*user
, struct helpserv_bot
*hs
, int from_opserv
, enum helpserv_level min_lvl
, enum helpserv_level max_lvl
) {
1530 struct helpserv_userlist users
;
1531 struct helpfile_table tbl
;
1532 struct helpserv_user
*hs_user
;
1534 /* enum helpserv_level last_level; Zoot style */
1538 users
.size
= dict_size(hs
->users
);
1539 users
.list
= alloca(users
.size
*sizeof(hs
->users
[0]));
1540 helpserv_notice(user
, "HSMSG_USERLIST_HEADER", hs
->helpserv
->nick
);
1541 for (it
= dict_first(hs
->users
); it
; it
= iter_next(it
)) {
1542 hs_user
= iter_data(it
);
1543 if (hs_user
->level
< min_lvl
)
1545 if (hs_user
->level
> max_lvl
)
1547 users
.list
[users
.used
++] = hs_user
;
1550 helpserv_notice(user
, "MSG_NONE");
1553 qsort(users
.list
, users
.used
, sizeof(users
.list
[0]), helpserv_user_comp
);
1554 switch (user
->handle_info
->userlist_style
) {
1556 case HI_STYLE_NORMAL
:
1557 tbl
.length
= users
.used
+ 1;
1559 tbl
.flags
= TABLE_NO_FREE
;
1560 tbl
.contents
= alloca(tbl
.length
* sizeof(tbl
.contents
[0]));
1561 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(tbl
.contents
[0][0]));
1562 tbl
.contents
[0][0] = "Level";
1563 tbl
.contents
[0][1] = "Handle";
1564 tbl
.contents
[0][2] = "WeekStart";
1565 for (ii
= 0; ii
< users
.used
; ) {
1566 hs_user
= users
.list
[ii
++];
1567 tbl
.contents
[ii
] = alloca(tbl
.width
* sizeof(tbl
.contents
[0][0]));
1568 tbl
.contents
[ii
][0] = helpserv_level_names
[hs_user
->level
];
1569 tbl
.contents
[ii
][1] = hs_user
->handle
->handle
;
1570 tbl
.contents
[ii
][2] = weekday_names
[hs_user
->week_start
];
1572 table_send((from_opserv
? opserv
: hs
->helpserv
), user
->nick
, 0, NULL
, tbl
);
1575 case HI_STYLE_ZOOT: default:
1576 last_level = HlNone;
1579 tbl.flags = TABLE_NO_FREE | TABLE_REPEAT_ROWS | TABLE_NO_HEADERS;
1580 tbl.contents = alloca(users.used * sizeof(tbl.contents[0]));
1581 for (ii = 0; ii < users.used; ) {
1582 hs_user = users.list[ii++];
1583 if (hs_user->level != last_level) {
1585 helpserv_notice(user, "HSMSG_USERLIST_ZOOT_LVL", hs->helpserv->nick, helpserv_level_names[last_level]);
1586 table_send((from_opserv ? opserv : hs->helpserv), user->nick, 0, NULL, tbl);
1589 last_level = hs_user->level;
1591 tbl.contents[tbl.length] = alloca(tbl.width * sizeof(tbl.contents[0][0]));
1592 tbl.contents[tbl.length++][0] = hs_user->handle->handle;
1595 helpserv_notice(user, "HSMSG_USERLIST_ZOOT_LVL", hs->helpserv->nick, helpserv_level_names[last_level]);
1596 table_send((from_opserv ? opserv : hs->helpserv), user->nick, 0, NULL, tbl);
1603 static HELPSERV_FUNC(cmd_helpers
) {
1604 return show_helper_range(user
, hs
, from_opserv
, HlTrial
, HlOwner
);
1607 static HELPSERV_FUNC(cmd_wlist
) {
1608 return show_helper_range(user
, hs
, from_opserv
, HlOwner
, HlOwner
);
1611 static HELPSERV_FUNC(cmd_mlist
) {
1612 return show_helper_range(user
, hs
, from_opserv
, HlManager
, HlManager
);
1615 static HELPSERV_FUNC(cmd_hlist
) {
1616 return show_helper_range(user
, hs
, from_opserv
, HlHelper
, HlHelper
);
1619 static HELPSERV_FUNC(cmd_tlist
) {
1620 return show_helper_range(user
, hs
, from_opserv
, HlTrial
, HlTrial
);
1623 static HELPSERV_FUNC(cmd_addowner
) {
1624 return cmd_add_user(hs
, from_opserv
, user
, HlOwner
, argc
, argv
);
1627 static HELPSERV_FUNC(cmd_addmanager
) {
1628 return cmd_add_user(hs
, from_opserv
, user
, HlManager
, argc
, argv
);
1631 static HELPSERV_FUNC(cmd_addhelper
) {
1632 return cmd_add_user(hs
, from_opserv
, user
, HlHelper
, argc
, argv
);
1635 static HELPSERV_FUNC(cmd_addtrial
) {
1636 return cmd_add_user(hs
, from_opserv
, user
, HlTrial
, argc
, argv
);
1639 static HELPSERV_FUNC(cmd_clvl
) {
1640 struct helpserv_user
*actor
=NULL
, *victim
;
1641 struct handle_info
*handle
;
1642 enum helpserv_level level
;
1647 actor
= GetHSUser(hs
, user
->handle_info
);
1648 if (actor
->level
< HlManager
) {
1649 helpserv_notice(user
, "HSMSG_CANNOT_CLVL");
1654 if (!(handle
= helpserv_get_handle_info(user
, argv
[1])))
1657 if (!(victim
= GetHSUser(hs
, handle
))) {
1658 helpserv_notice(user
, "HSMSG_NOT_IN_USERLIST", handle
->handle
, hs
->helpserv
->nick
);
1662 if (((level
= helpserv_str2level(argv
[2])) == HlNone
) || level
== HlOper
) {
1663 helpserv_notice(user
, "HSMSG_INVALID_ACCESS", argv
[2]);
1667 if (!(from_opserv
) && actor
) {
1668 if (actor
== victim
) {
1669 helpserv_notice(user
, "HSMSG_NO_SELF_CLVL");
1673 if (actor
->level
<= victim
->level
) {
1674 helpserv_notice(user
, "MSG_USER_OUTRANKED", victim
->handle
->handle
);
1678 if (level
>= actor
->level
) {
1679 helpserv_notice(user
, "HSMSG_NO_BUMP_ACCESS");
1684 victim
->level
= level
;
1685 helpserv_notice(user
, "HSMSG_CHANGED_ACCESS", handle
->handle
, helpserv_level2str(level
));
1690 static void free_request(void *data
) {
1691 struct helpserv_request
*req
= data
;
1694 if (shutting_down
&& (req
->hs
->persist_types
[PERSIST_T_REQUEST
] != PERSIST_CLOSE
|| !req
->handle
)) {
1695 helpserv_log_request(req
, "X3 shutdown");
1698 /* Clean up from the unhandled queue */
1699 if (req
->hs
->unhandled
) {
1700 if (req
->hs
->unhandled
== req
) {
1701 req
->hs
->unhandled
= req
->next_unhandled
;
1703 struct helpserv_request
*uh
;
1704 for (uh
=req
->hs
->unhandled
; uh
->next_unhandled
&& (uh
->next_unhandled
!= req
); uh
= uh
->next_unhandled
);
1705 if (uh
->next_unhandled
) {
1706 uh
->next_unhandled
= req
->next_unhandled
;
1711 /* Clean up the lists */
1712 if (req
->parent_nick_list
) {
1713 if (req
->parent_nick_list
->used
== 1) {
1714 dict_remove(helpserv_reqs_bynick_dict
, req
->user
->nick
);
1716 helpserv_reqlist_remove(req
->parent_nick_list
, req
);
1719 if (req
->parent_hand_list
) {
1720 if (req
->parent_hand_list
->used
== 1) {
1721 dict_remove(helpserv_reqs_byhand_dict
, req
->handle
->handle
);
1723 helpserv_reqlist_remove(req
->parent_hand_list
, req
);
1727 free_string_list(req
->text
);
1731 static HELPSERV_FUNC(cmd_close
) {
1732 struct helpserv_request
*req
, *newest
=NULL
;
1733 struct helpserv_reqlist
*nick_list
, *hand_list
;
1734 struct helpserv_user
*hs_user
=GetHSUser(hs
, user
->handle_info
);
1735 struct userNode
*req_user
=NULL
;
1736 char close_reason
[MAXLEN
], reqnum
[12];
1737 unsigned long old_req
;
1745 if (!(req
= smart_get_request(hs
, hs_user
, argv
[1], &num_requests
))) {
1746 helpserv_notice(user
, "HSMSG_REQ_INVALID", argv
[1]);
1750 sprintf(reqnum
, "%lu", req
->id
);
1752 if (num_requests
> 1)
1753 helpserv_notice(user
, "HSMSG_REQ_FOUNDMANY");
1755 if (hs_user
->level
< HlManager
&& req
->helper
!= hs_user
) {
1757 helpserv_notice(user
, "HSMSG_REQ_NOT_YOURS_ASSIGNED_TO", req
->id
, req
->helper
->handle
->handle
);
1759 helpserv_notice(user
, "HSMSG_REQ_NOT_YOURS_UNASSIGNED", req
->id
);
1763 helpserv_notice(user
, "HSMSG_REQ_CLOSED", req
->id
);
1765 req_user
= req
->user
;
1766 helpserv_message(hs
, req
->user
, MSGTYPE_REQ_CLOSED
);
1768 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_CLOSE_REQUEST_1", req
->id
, req
->user
->nick
, req
->handle
->handle
, user
->nick
);
1770 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_CLOSE_REQUEST_2", req
->id
, req
->user
->nick
, user
->nick
);
1773 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_CLOSE_REQUEST_3", req
->id
, req
->handle
->handle
, user
->nick
);
1775 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_CLOSE_REQUEST_4", req
->id
, user
->nick
);
1778 hs_user
->closed
[0]++;
1779 hs_user
->closed
[4]++;
1781 /* Set these to keep track of the lists after the request is gone, but
1782 * not if free_request() will helpserv_reqlist_free() them. */
1783 nick_list
= req
->parent_nick_list
;
1784 if (nick_list
&& (nick_list
->used
== 1))
1786 hand_list
= req
->parent_hand_list
;
1787 if (hand_list
&& (hand_list
->used
== 1))
1792 snprintf(close_reason
, MAXLEN
, "Closed by %s: %s", user
->handle_info
->handle
, unsplit_string(argv
+2, argc
-2, NULL
));
1794 sprintf(close_reason
, "Closed by %s", user
->handle_info
->handle
);
1796 helpserv_log_request(req
, close_reason
);
1797 dict_remove(hs
->requests
, reqnum
);
1799 /* Look for other requests associated with them */
1801 for (i
=0; i
< nick_list
->used
; i
++) {
1802 req
= nick_list
->list
[i
];
1806 if (!newest
|| (newest
->opened
< req
->opened
))
1811 helpserv_msguser(newest
->user
, "HSMSG_REQ_FOUND_ANOTHER", old_req
, newest
->id
);
1814 if (req_user
&& hs
->auto_devoice
) {
1815 struct modeNode
*mn
= GetUserMode(hs
->helpchan
, req_user
);
1816 if ((!newest
|| !newest
->helper
) && mn
&& (mn
->modes
& MODE_VOICE
)) {
1817 struct mod_chanmode change
;
1818 mod_chanmode_init(&change
);
1820 change
.args
[0].mode
= MODE_REMOVE
| MODE_VOICE
;
1821 change
.args
[0].u
.member
= mn
;
1822 mod_chanmode_announce(hs
->helpserv
, hs
->helpchan
, &change
);
1829 static HELPSERV_USERCMD(usercmd_close
) {
1830 struct helpserv_request
*newest
=NULL
;
1831 struct helpserv_reqlist
*nick_list
, *hand_list
;
1832 char close_reason
[MAXLEN
], reqnum
[12];
1833 struct userNode
*req_user
=NULL
;
1834 unsigned long old_req
;
1836 int num_requests
=0, from_opserv
=0;
1840 sprintf(reqnum
, "%lu", req
->id
);
1842 if (num_requests
> 1) {
1843 helpserv_notice(user
, "HSMSG_REQ_FOUNDMANY");
1847 helpserv_notice(user
, "HSMSG_REQ_CLOSED", req
->id
);
1850 req_user
= req
->user
;
1851 helpserv_message(hs
, req
->user
, MSGTYPE_REQ_CLOSED
);
1853 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_CLOSE_REQUEST_1", req
->id
, req
->user
->nick
, req
->handle
->handle
, user
->nick
);
1855 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_CLOSE_REQUEST_2", req
->id
, req
->user
->nick
, user
->nick
);
1858 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_CLOSE_REQUEST_3", req
->id
, req
->handle
->handle
, user
->nick
);
1860 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_CLOSE_REQUEST_4", req
->id
, user
->nick
);
1863 /* Set these to keep track of the lists after the request is gone, but
1864 * not if free_request() will helpserv_reqlist_free() them. */
1865 nick_list
= req
->parent_nick_list
;
1866 if (nick_list
&& (nick_list
->used
== 1))
1868 hand_list
= req
->parent_hand_list
;
1869 if (hand_list
&& (hand_list
->used
== 1))
1874 if (user
->handle_info
)
1875 snprintf(close_reason
, MAXLEN
, "Closed by %s: %s", user
->handle_info
->handle
, unsplit_string(argv
+1, argc
-1, NULL
));
1877 snprintf(close_reason
, MAXLEN
, "Closed by %s: %s", user
->nick
, unsplit_string(argv
+1, argc
-1, NULL
));
1879 if (user
->handle_info
)
1880 sprintf(close_reason
, "Closed by %s", user
->nick
);
1882 sprintf(close_reason
, "Closed by %s", user
->handle_info
->handle
);
1884 helpserv_log_request(req
, close_reason
);
1885 dict_remove(hs
->requests
, reqnum
);
1887 /* Look for other requests associated with them */
1889 for (i
=0; i
< nick_list
->used
; i
++) {
1890 req
= nick_list
->list
[i
];
1894 if (!newest
|| (newest
->opened
< req
->opened
))
1899 helpserv_msguser(newest
->user
, "HSMSG_REQ_FOUND_ANOTHER", old_req
, newest
->id
);
1902 if (req_user
&& hs
->auto_devoice
) {
1903 struct modeNode
*mn
= GetUserMode(hs
->helpchan
, req_user
);
1904 if ((!newest
|| !newest
->helper
) && mn
&& (mn
->modes
& MODE_VOICE
)) {
1905 struct mod_chanmode change
;
1906 mod_chanmode_init(&change
);
1908 change
.args
[0].mode
= MODE_REMOVE
| MODE_VOICE
;
1909 change
.args
[0].u
.member
= mn
;
1910 mod_chanmode_announce(hs
->helpserv
, hs
->helpchan
, &change
);
1917 static HELPSERV_FUNC(cmd_list
) {
1920 struct helpfile_table tbl
;
1921 unsigned int line
, total
;
1922 struct helpserv_request
*req
;
1924 if ((argc
< 2) || !irccasecmp(argv
[1], "unassigned")) {
1925 for (req
= hs
->unhandled
, total
=0; req
; req
= req
->next_unhandled
, total
++) ;
1926 helpserv_notice(user
, "HSMSG_REQ_LIST_TOP_UNASSIGNED", total
);
1927 searchtype
= 1; /* Unassigned */
1928 } else if (!irccasecmp(argv
[1], "assigned")) {
1929 for (req
= hs
->unhandled
, total
=dict_size(hs
->requests
); req
; req
= req
->next_unhandled
, total
--) ;
1930 helpserv_notice(user
, "HSMSG_REQ_LIST_TOP_ASSIGNED", total
);
1931 searchtype
= 2; /* Assigned */
1932 } else if (!irccasecmp(argv
[1], "me")) {
1933 for (total
= 0, it
= dict_first(hs
->requests
); it
; it
= iter_next(it
)) {
1934 req
= iter_data(it
);
1935 if (req
->helper
&& (req
->helper
->handle
== user
->handle_info
))
1938 helpserv_notice(user
, "HSMSG_REQ_LIST_TOP_YOUR", total
);
1940 } else if (!irccasecmp(argv
[1], "all")) {
1941 total
= dict_size(hs
->requests
);
1942 helpserv_notice(user
, "HSMSG_REQ_LIST_TOP_ALL", total
);
1943 searchtype
= 3; /* All */
1945 helpserv_notice(user
, "HSMSG_BAD_REQ_TYPE", argv
[1]);
1950 helpserv_notice(user
, "HSMSG_REQ_LIST_NONE");
1954 tbl
.length
= total
+1;
1956 tbl
.flags
= TABLE_NO_FREE
;
1957 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
1958 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
1959 tbl
.contents
[0][0] = "ID#";
1960 tbl
.contents
[0][1] = "User";
1961 tbl
.contents
[0][2] = "Helper";
1962 tbl
.contents
[0][3] = "Time open";
1963 tbl
.contents
[0][4] = "User status";
1965 for (it
=dict_first(hs
->requests
), line
=0; it
; it
=iter_next(it
)) {
1966 char opentime
[INTERVALLEN
], reqid
[12], username
[NICKLEN
+2];
1968 req
= iter_data(it
);
1970 switch (searchtype
) {
1983 if (!req
->helper
|| (req
->helper
->handle
!= user
->handle_info
))
1990 tbl
.contents
[line
] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
1991 sprintf(reqid
, "%lu", req
->id
);
1992 tbl
.contents
[line
][0] = strdup(reqid
);
1994 strcpy(username
, req
->user
->nick
);
1997 strcpy(username
+1, req
->handle
->handle
);
1999 tbl
.contents
[line
][1] = strdup(username
);
2000 tbl
.contents
[line
][2] = req
->helper
? req
->helper
->handle
->handle
: "(Unassigned)";
2001 intervalString(opentime
, now
- req
->opened
, user
->handle_info
);
2002 tbl
.contents
[line
][3] = strdup(opentime
);
2003 tbl
.contents
[line
][4] = ((req
->user
|| req
->handle
->users
) ? "Online" : "Offline");
2006 table_send((from_opserv
? opserv
: hs
->helpserv
), user
->nick
, 0, NULL
, tbl
);
2008 for (; line
> 0; line
--) {
2009 free((char *)tbl
.contents
[line
][0]);
2010 free((char *)tbl
.contents
[line
][1]);
2011 free((char *)tbl
.contents
[line
][3]);
2017 static void helpserv_show(int from_opserv
, struct helpserv_bot
*hs
, struct userNode
*user
, struct helpserv_request
*req
) {
2019 char buf
[MAX_LINE_SIZE
];
2020 char buf2
[INTERVALLEN
];
2024 helpserv_notice(user
, "HSMSG_REQ_INFO_2a", req
->user
->nick
, req
->handle
->handle
);
2026 helpserv_notice(user
, "HSMSG_REQ_INFO_2b", req
->user
->nick
);
2027 else if (req
->handle
)
2028 if (req
->handle
->users
)
2029 helpserv_notice(user
, "HSMSG_REQ_INFO_2c", req
->handle
->handle
);
2031 helpserv_notice(user
, "HSMSG_REQ_INFO_2d", req
->handle
->handle
);
2033 helpserv_notice(user
, "HSMSG_REQ_INFO_2e");
2034 strftime(buf
, MAX_LINE_SIZE
, HSFMT_TIME
, localtime(&req
->opened
));
2035 intervalString(buf2
, now
- req
->opened
, user
->handle_info
);
2036 helpserv_notice(user
, "HSMSG_REQ_INFO_3", buf
, buf2
);
2037 helpserv_notice(user
, "HSMSG_REQ_INFO_4");
2038 for (nn
=0; nn
< req
->text
->used
; nn
++)
2039 helpserv_notice(user
, "HSMSG_REQ_INFO_MESSAGE", req
->text
->list
[nn
]);
2042 /* actor is the one who executed the command... it should == user except from
2044 static int helpserv_assign(int from_opserv
, struct helpserv_bot
*hs
, struct userNode
*user
, struct userNode
*actor
, struct helpserv_request
*req
) {
2045 struct helpserv_request
*req2
;
2046 struct helpserv_user
*old_helper
;
2048 if (!user
->handle_info
)
2050 if ((hs
->persist_types
[PERSIST_T_HELPER
] == PERSIST_PART
) && !GetUserMode(hs
->helpchan
, user
)) {
2051 struct helpserv_user
*hsuser_actor
= GetHSUser(hs
, actor
->handle_info
);
2052 if (hsuser_actor
->level
< HlManager
) {
2053 helpserv_notice(user
, "HSMSG_REQ_YOU_NOT_IN_HELPCHAN", hs
->helpchan
->name
);
2055 } else if (user
!= actor
) {
2056 helpserv_notice(user
, "HSMSG_REQ_YOU_NOT_IN_OVERRIDE", hs
->helpchan
->name
);
2057 helpserv_notice(actor
, "HSMSG_REQ_HIM_NOT_IN_OVERRIDE", user
->nick
, hs
->helpchan
->name
);
2059 helpserv_notice(user
, "HSMSG_REQ_SELF_NOT_IN_OVERRIDE", hs
->helpchan
->name
);
2062 hs
->last_active
= now
;
2063 if ((old_helper
= req
->helper
)) {
2064 /* don't need to remove from the unhandled queue */
2065 } else if (hs
->unhandled
== req
) {
2066 hs
->unhandled
= req
->next_unhandled
;
2067 } else for (req2
= hs
->unhandled
; req2
; req2
= req2
->next_unhandled
) {
2068 if (req2
->next_unhandled
== req
) {
2069 req2
->next_unhandled
= req
->next_unhandled
;
2073 req
->next_unhandled
= NULL
;
2074 req
->helper
= GetHSUser(hs
, user
->handle_info
);
2075 assert(req
->helper
);
2076 req
->assigned
= now
;
2079 helpserv_notice(user
, "HSMSG_REQ_REASSIGNED", req
->id
, old_helper
->handle
->handle
);
2080 req
->helper
->reassigned_to
[0]++;
2081 req
->helper
->reassigned_to
[4]++;
2082 old_helper
->reassigned_from
[0]++;
2083 old_helper
->reassigned_from
[4]++;
2085 helpserv_notice(user
, "HSMSG_REQ_ASSIGNED_YOU", req
->id
);
2086 req
->helper
->picked_up
[0]++;
2087 req
->helper
->picked_up
[4]++;
2089 helpserv_show(from_opserv
, hs
, user
, req
);
2091 helpserv_message(hs
, req
->user
, MSGTYPE_REQ_ASSIGNED
);
2093 helpserv_msguser(req
->user
, "HSMSG_REQ_ASSIGNED_AGAIN", req
->id
, user
->handle_info
->handle
, user
->nick
);
2095 helpserv_msguser(req
->user
, "HSMSG_REQ_ASSIGNED", req
->id
, user
->handle_info
->handle
, user
->nick
);
2098 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_ASSIGN_REQUEST_1", req
->id
, req
->user
->nick
, req
->handle
->handle
, user
->nick
);
2100 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_ASSIGN_REQUEST_2", req
->id
, req
->user
->nick
, user
->nick
);
2103 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_ASSIGN_REQUEST_3", req
->id
, req
->handle
->handle
, user
->nick
);
2105 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_ASSIGN_REQUEST_4", req
->id
, user
->nick
);
2108 if (req
->user
&& hs
->auto_voice
) {
2109 struct mod_chanmode change
;
2110 mod_chanmode_init(&change
);
2112 change
.args
[0].mode
= MODE_VOICE
;
2113 if ((change
.args
[0].u
.member
= GetUserMode(hs
->helpchan
, req
->user
)))
2114 mod_chanmode_announce(hs
->helpserv
, hs
->helpchan
, &change
);
2120 static HELPSERV_FUNC(cmd_next
) {
2121 struct helpserv_request
*req
;
2123 if (!(req
= hs
->unhandled
)) {
2124 helpserv_notice(user
, "HSMSG_REQ_NO_UNASSIGNED");
2127 return helpserv_assign(from_opserv
, hs
, user
, user
, req
);
2130 static HELPSERV_FUNC(cmd_show
) {
2131 struct helpserv_request
*req
;
2132 struct helpserv_user
*hs_user
=GetHSUser(hs
, user
->handle_info
);
2137 if (!(req
= smart_get_request(hs
, hs_user
, argv
[1], &num_requests
))) {
2138 helpserv_notice(user
, "HSMSG_REQ_INVALID", argv
[1]);
2142 if (num_requests
> 1)
2143 helpserv_notice(user
, "HSMSG_REQ_FOUNDMANY");
2145 helpserv_notice(user
, "HSMSG_REQ_INFO_1", req
->id
);
2146 helpserv_show(from_opserv
, hs
, user
, req
);
2150 static HELPSERV_USERCMD(usercmd_show
) {
2154 if (num_requests
> 1)
2155 helpserv_notice(user
, "HSMSG_REQ_FOUNDMANY");
2157 helpserv_notice(user
, "HSMSG_REQ_INFO_1", req
->id
);
2158 helpserv_show(from_opserv
, hs
, user
, req
);
2162 static HELPSERV_FUNC(cmd_pickup
) {
2163 struct helpserv_request
*req
;
2164 struct helpserv_user
*hs_user
=GetHSUser(hs
, user
->handle_info
);
2171 if (!(req
= smart_get_request(hs
, hs_user
, argv
[1], &num_requests
))) {
2172 helpserv_notice(user
, "HSMSG_REQ_INVALID", argv
[1]);
2176 if (num_requests
> 1)
2177 helpserv_notice(user
, "HSMSG_REQ_FOUNDMANY");
2179 return helpserv_assign(from_opserv
, hs
, user
, user
, req
);
2182 static HELPSERV_FUNC(cmd_reassign
) {
2183 struct helpserv_request
*req
;
2184 struct userNode
*targetuser
;
2185 struct helpserv_user
*target
;
2186 struct helpserv_user
*hs_user
=GetHSUser(hs
, user
->handle_info
);
2193 if (!(req
= smart_get_request(hs
, hs_user
, argv
[1], &num_requests
))) {
2194 helpserv_notice(user
, "HSMSG_REQ_INVALID", argv
[1]);
2198 if (num_requests
> 1)
2199 helpserv_notice(user
, "HSMSG_REQ_FOUNDMANY");
2201 if (!(targetuser
= GetUserH(argv
[2]))) {
2202 helpserv_notice(user
, "MSG_NICK_UNKNOWN", argv
[2]);
2206 if (!targetuser
->handle_info
) {
2207 helpserv_notice(user
, "MSG_USER_AUTHENTICATE", targetuser
->nick
);
2211 if (!(target
= GetHSUser(hs
, targetuser
->handle_info
))) {
2212 helpserv_notice(user
, "HSMSG_NOT_IN_USERLIST", targetuser
->nick
, hs
->helpserv
->nick
);
2216 if ((hs
->persist_types
[PERSIST_T_HELPER
] == PERSIST_PART
) && !GetUserMode(hs
->helpchan
, user
) && (hs_user
->level
< HlManager
)) {
2217 helpserv_notice(user
, "HSMSG_REQ_HIM_NOT_IN_HELPCHAN", targetuser
->nick
, hs
->helpchan
->name
);
2221 helpserv_assign(from_opserv
, hs
, targetuser
, user
, req
);
2225 static HELPSERV_FUNC(cmd_addnote
) {
2226 char text
[MAX_LINE_SIZE
], timestr
[MAX_LINE_SIZE
], *note
;
2227 struct helpserv_request
*req
;
2228 struct helpserv_user
*hs_user
=GetHSUser(hs
, user
->handle_info
);
2233 if (!(req
= smart_get_request(hs
, hs_user
, argv
[1], &num_requests
))) {
2234 helpserv_notice(user
, "HSMSG_REQ_INVALID", argv
[1]);
2238 if (num_requests
> 1)
2239 helpserv_notice(user
, "HSMSG_REQ_FOUNDMANY");
2241 note
= unsplit_string(argv
+2, argc
-2, NULL
);
2243 strftime(timestr
, MAX_LINE_SIZE
, HSFMT_TIME
, localtime(&now
));
2244 snprintf(text
, MAX_LINE_SIZE
, "[Helper note at %s]:", timestr
);
2245 string_list_append(req
->text
, strdup(text
));
2246 snprintf(text
, MAX_LINE_SIZE
, " <%s> %s", user
->handle_info
->handle
, note
);
2247 string_list_append(req
->text
, strdup(text
));
2249 helpserv_notice(user
, "HSMSG_REQMSG_NOTE_ADDED", req
->id
);
2254 static HELPSERV_FUNC(cmd_page
) {
2257 helpserv_page(PGSRC_COMMAND
, "HSMSG_PAGE_REQUEST", user
->nick
, unsplit_string(argv
+1, argc
-1, NULL
));
2262 static HELPSERV_FUNC(cmd_stats
) {
2263 struct helpserv_user
*target
, *hs_user
;
2264 struct handle_info
*target_handle
;
2265 struct helpfile_table tbl
;
2267 char intervalstr
[INTERVALLEN
], buf
[16];
2269 hs_user
= from_opserv
? NULL
: GetHSUser(hs
, user
->handle_info
);
2272 if (!from_opserv
&& (hs_user
->level
< HlManager
)) {
2273 helpserv_notice(user
, "HSMSG_NEED_MANAGER");
2277 if (!(target_handle
= helpserv_get_handle_info(user
, argv
[1]))) {
2281 if (!(target
= GetHSUser(hs
, target_handle
))) {
2282 helpserv_notice(user
, "HSMSG_NOT_IN_USERLIST", target_handle
->handle
, hs
->helpserv
->nick
);
2287 helpserv_notice(user
, "HSMSG_OPSERV_NEED_USER");
2293 helpserv_notice(user
, "HSMSG_STATS_TOP", hs
->helpserv
->nick
, target
->handle
->handle
, weekday_names
[target
->week_start
]);
2297 tbl
.flags
= TABLE_NO_FREE
;
2298 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
2299 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2300 tbl
.contents
[0][0] = "";
2301 tbl
.contents
[0][1] = "Recorded time";
2302 for (i
=0; i
< 5; i
++) {
2303 unsigned int week_time
= target
->time_per_week
[i
];
2304 tbl
.contents
[i
+1] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2305 if ((i
== 0 || i
== 4) && target
->join_time
)
2306 week_time
+= now
- target
->join_time
;
2307 helpserv_interval(intervalstr
, week_time
);
2308 tbl
.contents
[i
+1][1] = strdup(intervalstr
);
2310 tbl
.contents
[1][0] = "This week";
2311 tbl
.contents
[2][0] = "Last week";
2312 tbl
.contents
[3][0] = "2 weeks ago";
2313 tbl
.contents
[4][0] = "3 weeks ago";
2314 tbl
.contents
[5][0] = "Total";
2316 helpserv_notice(user
, "HSMSG_STATS_TIME", hs
->helpchan
->name
);
2317 table_send((from_opserv
? opserv
: hs
->helpserv
), user
->nick
, 0, NULL
, tbl
);
2319 for (i
=1; i
<= 5; i
++)
2320 free((char *)tbl
.contents
[i
][1]);
2324 tbl
.flags
= TABLE_NO_FREE
;
2325 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
2326 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2327 tbl
.contents
[1] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2328 tbl
.contents
[2] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2329 tbl
.contents
[3] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2330 tbl
.contents
[4] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2331 tbl
.contents
[0][0] = "Category";
2332 tbl
.contents
[0][1] = "This week";
2333 tbl
.contents
[0][2] = "Last week";
2334 tbl
.contents
[0][3] = "Total";
2336 tbl
.contents
[1][0] = "Requests picked up";
2337 for (i
=0; i
< 3; i
++) {
2338 sprintf(buf
, "%u", target
->picked_up
[(i
== 2 ? 4 : i
)]);
2339 tbl
.contents
[1][i
+1] = strdup(buf
);
2341 tbl
.contents
[2][0] = "Requests closed";
2342 for (i
=0; i
< 3; i
++) {
2343 sprintf(buf
, "%u", target
->closed
[(i
== 2 ? 4 : i
)]);
2344 tbl
.contents
[2][i
+1] = strdup(buf
);
2346 tbl
.contents
[3][0] = "Reassigned from";
2347 for (i
=0; i
< 3; i
++) {
2348 sprintf(buf
, "%u", target
->reassigned_from
[(i
== 2 ? 4 : i
)]);
2349 tbl
.contents
[3][i
+1] = strdup(buf
);
2351 tbl
.contents
[4][0] = "Reassigned to";
2352 for (i
=0; i
< 3; i
++) {
2353 sprintf(buf
, "%u", target
->reassigned_to
[(i
== 2 ? 4 : i
)]);
2354 tbl
.contents
[4][i
+1] = strdup(buf
);
2357 helpserv_notice(user
, "HSMSG_STATS_REQS");
2358 table_send((from_opserv
? opserv
: hs
->helpserv
), user
->nick
, 0, NULL
, tbl
);
2360 for (i
=1; i
< 5; i
++) {
2361 free((char *)tbl
.contents
[i
][1]);
2362 free((char *)tbl
.contents
[i
][2]);
2363 free((char *)tbl
.contents
[i
][3]);
2369 static HELPSERV_FUNC(cmd_statsreport
) {
2371 struct helpfile_table tbl
;
2373 unsigned int line
, i
;
2374 struct userNode
*srcbot
= from_opserv
? opserv
: hs
->helpserv
;
2376 if ((argc
> 1) && !irccasecmp(argv
[1], "NOTICE"))
2379 tbl
.length
= dict_size(hs
->users
)+1;
2381 tbl
.flags
= TABLE_NO_FREE
;
2382 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
2383 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2384 tbl
.contents
[0][0] = "Account";
2385 tbl
.contents
[0][1] = "Requests";
2386 tbl
.contents
[0][2] = "Time helping";
2388 for (it
=dict_first(hs
->users
), line
=0; it
; it
=iter_next(it
)) {
2389 struct helpserv_user
*hs_user
=iter_data(it
);
2391 tbl
.contents
[++line
] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2392 tbl
.contents
[line
][0] = hs_user
->handle
->handle
;
2393 tbl
.contents
[line
][1] = malloc(12);
2394 tbl
.contents
[line
][2] = malloc(32); /* A bit more than needed */
2397 /* 4 to 1 instead of 3 to 0 because it's unsigned */
2398 for (i
=4; i
> 0; i
--) {
2399 for (it
=dict_first(hs
->users
), line
=0; it
; it
=iter_next(it
)) {
2400 struct helpserv_user
*hs_user
= iter_data(it
);
2402 unsigned int week_time
= hs_user
->time_per_week
[i
-1];
2403 if ((i
==1) && hs_user
->join_time
)
2404 week_time
+= now
- hs_user
->join_time
;
2405 helpserv_interval((char *)tbl
.contents
[++line
][2], week_time
);
2408 sprintf((char *)tbl
.contents
[line
][1], "%u", hs_user
->picked_up
[i
-1]+hs_user
->reassigned_to
[i
-1]);
2410 send_target_message(use_privmsg
, user
->nick
, srcbot
, statsreport_week
[i
-1]);
2411 table_send(srcbot
, user
->nick
, 0, (use_privmsg
? irc_privmsg
: irc_notice
), tbl
);
2414 for (line
=1; line
<= dict_size(hs
->users
); line
++) {
2415 free((char *)tbl
.contents
[line
][1]);
2416 free((char *)tbl
.contents
[line
][2]);
2423 helpserv_in_channel(struct helpserv_bot
*hs
, struct chanNode
*channel
) {
2424 enum page_source pgsrc
;
2425 if (channel
== hs
->helpchan
)
2427 for (pgsrc
=0; pgsrc
<PGSRC_COUNT
; pgsrc
++)
2428 if (channel
== hs
->page_targets
[pgsrc
])
2433 static HELPSERV_FUNC(cmd_move
) {
2435 helpserv_notice(user
, "HSMSG_INVALID_BOT");
2441 if (is_valid_nick(argv
[1])) {
2442 char *newnick
= argv
[1], oldnick
[NICKLEN
];
2444 strcpy(oldnick
, hs
->helpserv
->nick
);
2446 if (GetUserH(newnick
)) {
2447 helpserv_notice(user
, "HSMSG_NICK_EXISTS", newnick
);
2451 dict_remove2(helpserv_bots_dict
, hs
->helpserv
->nick
, 1);
2452 NickChange(hs
->helpserv
, newnick
, 0);
2453 dict_insert(helpserv_bots_dict
, hs
->helpserv
->nick
, hs
);
2455 helpserv_notice(user
, "HSMSG_RENAMED", oldnick
, newnick
);
2457 global_message_args(MESSAGE_RECIPIENT_OPERS
, "HSMSG_BOT_RENAMED", oldnick
,
2458 hs
->helpchan
->name
, newnick
, user
->nick
);
2461 } else if (IsChannelName(argv
[1])) {
2462 struct chanNode
*old_helpchan
= hs
->helpchan
;
2463 char *newchan
= argv
[1], oldchan
[CHANNELLEN
], reason
[MAXLEN
];
2464 struct helpserv_botlist
*botlist
;
2466 strcpy(oldchan
, hs
->helpchan
->name
);
2468 if (!irccasecmp(oldchan
, newchan
)) {
2469 helpserv_notice(user
, "HSMSG_MOVE_SAME_CHANNEL", hs
->helpserv
->nick
);
2473 if (opserv_bad_channel(newchan
)) {
2474 helpserv_notice(user
, "HSMSG_ILLEGAL_CHANNEL", newchan
);
2478 botlist
= dict_find(helpserv_bots_bychan_dict
, hs
->helpchan
->name
, NULL
);
2479 helpserv_botlist_remove(botlist
, hs
);
2480 if (botlist
->used
== 0) {
2481 dict_remove(helpserv_bots_bychan_dict
, hs
->helpchan
->name
);
2484 hs
->helpchan
= NULL
;
2485 if (!helpserv_in_channel(hs
, old_helpchan
)) {
2486 snprintf(reason
, MAXLEN
, "Moved to %s by %s.", newchan
, user
->nick
);
2487 DelChannelUser(hs
->helpserv
, old_helpchan
, reason
, 0);
2490 if (!(hs
->helpchan
= GetChannel(newchan
))) {
2491 hs
->helpchan
= AddChannel(newchan
, now
, NULL
, NULL
, NULL
);
2492 AddChannelUser(hs
->helpserv
, hs
->helpchan
)->modes
|= MODE_CHANOP
;
2493 } else if (!helpserv_in_channel(hs
, old_helpchan
)) {
2494 struct mod_chanmode change
;
2495 mod_chanmode_init(&change
);
2497 change
.args
[0].mode
= MODE_CHANOP
;
2498 change
.args
[0].u
.member
= AddChannelUser(hs
->helpserv
, hs
->helpchan
);
2499 mod_chanmode_announce(hs
->helpserv
, hs
->helpchan
, &change
);
2502 if (!(botlist
= dict_find(helpserv_bots_bychan_dict
, hs
->helpchan
->name
, NULL
))) {
2503 botlist
= helpserv_botlist_alloc();
2504 dict_insert(helpserv_bots_bychan_dict
, hs
->helpchan
->name
, botlist
);
2506 helpserv_botlist_append(botlist
, hs
);
2508 global_message_args(MESSAGE_RECIPIENT_OPERS
, "HSMSG_BOT_MOVED", hs
->helpserv
->nick
,
2509 oldchan
, newchan
, user
->nick
);
2513 helpserv_notice(user
, "HSMSG_INVALID_MOVE", argv
[1]);
2518 static HELPSERV_FUNC(cmd_bots
) {
2520 struct helpfile_table tbl
;
2523 helpserv_notice(user
, "HSMSG_BOTLIST_HEADER");
2525 tbl
.length
= dict_size(helpserv_bots_dict
)+1;
2527 tbl
.flags
= TABLE_NO_FREE
;
2528 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
2529 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2530 tbl
.contents
[0][0] = "Bot";
2531 tbl
.contents
[0][1] = "Channel";
2532 tbl
.contents
[0][2] = "Owner";
2533 tbl
.contents
[0][3] = "Inactivity";
2535 for (it
=dict_first(helpserv_bots_dict
), i
=1; it
; it
=iter_next(it
), i
++) {
2536 dict_iterator_t it2
;
2537 struct helpserv_bot
*bot
;
2538 struct helpserv_user
*owner
=NULL
;
2540 bot
= iter_data(it
);
2542 for (it2
=dict_first(bot
->users
); it2
; it2
=iter_next(it2
)) {
2543 if (((struct helpserv_user
*)iter_data(it2
))->level
== HlOwner
) {
2544 owner
= iter_data(it2
);
2549 tbl
.contents
[i
] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2550 tbl
.contents
[i
][0] = iter_key(it
);
2551 tbl
.contents
[i
][1] = bot
->helpchan
->name
;
2552 tbl
.contents
[i
][2] = owner
? owner
->handle
->handle
: "None";
2553 tbl
.contents
[i
][3] = alloca(INTERVALLEN
);
2554 intervalString((char*)tbl
.contents
[i
][3], now
- bot
->last_active
, user
->handle_info
);
2557 table_send((from_opserv
? opserv
: hs
->helpserv
), user
->nick
, 0, NULL
, tbl
);
2562 static void helpserv_page_helper_gone(struct helpserv_bot
*hs
, struct helpserv_request
*req
, const char *reason
) {
2563 const int from_opserv
= 0;
2568 /* Let the user know that their request is now unhandled */
2570 struct modeNode
*mn
= GetUserMode(hs
->helpchan
, req
->user
);
2571 helpserv_msguser(req
->user
, "HSMSG_REQ_UNASSIGNED", req
->id
, reason
);
2572 if (hs
->auto_devoice
&& mn
&& (mn
->modes
& MODE_VOICE
)) {
2573 struct mod_chanmode change
;
2574 mod_chanmode_init(&change
);
2576 change
.args
[0].mode
= MODE_REMOVE
| MODE_VOICE
;
2577 change
.args
[0].u
.member
= mn
;
2578 mod_chanmode_announce(hs
->helpserv
, hs
->helpchan
, &change
);
2581 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_HELPER_GONE_1", req
->id
, req
->user
->nick
, req
->handle
->handle
, req
->helper
->handle
->handle
, reason
);
2583 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_HELPER_GONE_2", req
->id
, req
->user
->nick
, req
->helper
->handle
->handle
, reason
);
2586 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_HELPER_GONE_3", req
->id
, req
->handle
->handle
, req
->helper
->handle
->handle
, reason
);
2588 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_HELPER_GONE_2", req
->id
, req
->helper
->handle
->handle
, reason
);
2591 /* Now put it back in the queue */
2592 if (hs
->unhandled
== NULL
) {
2593 /* Nothing there, put it at the front */
2594 hs
->unhandled
= req
;
2595 req
->next_unhandled
= NULL
;
2597 /* Should it be at the front? */
2598 if (hs
->unhandled
->opened
>= req
->opened
) {
2599 req
->next_unhandled
= hs
->unhandled
;
2600 hs
->unhandled
= req
;
2602 struct helpserv_request
*unhandled
;
2603 /* Find the request that this should be inserted AFTER */
2604 for (unhandled
=hs
->unhandled
; unhandled
->next_unhandled
&& (unhandled
->next_unhandled
->opened
< req
->opened
); unhandled
= unhandled
->next_unhandled
);
2605 req
->next_unhandled
= unhandled
->next_unhandled
;
2606 unhandled
->next_unhandled
= req
;
2613 /* This takes care of WHINE_DELAY and IDLE_DELAY */
2614 static void run_whine_interval(void *data
) {
2615 struct helpserv_bot
*hs
=data
;
2616 struct helpfile_table tbl
;
2619 /* First, run the WHINE_DELAY */
2620 if (hs
->intervals
[INTERVAL_WHINE_DELAY
]
2621 && (hs
->page_types
[PGSRC_ALERT
] != PAGE_NONE
)
2622 && (hs
->page_targets
[PGSRC_ALERT
] != NULL
)
2623 && (!hs
->intervals
[INTERVAL_EMPTY_INTERVAL
] || !hs
->helpchan_empty
)) {
2624 struct helpserv_request
*unh
;
2625 struct helpserv_reqlist reqlist
;
2626 unsigned int queuesize
=0;
2628 helpserv_reqlist_init(&reqlist
);
2630 for (unh
= hs
->unhandled
; unh
; unh
= unh
->next_unhandled
) {
2632 if ((now
- unh
->opened
) >= (time_t)hs
->intervals
[INTERVAL_WHINE_DELAY
]) {
2633 helpserv_reqlist_append(&reqlist
, unh
);
2638 char strwhinedelay
[INTERVALLEN
];
2640 intervalString(strwhinedelay
, (time_t)hs
->intervals
[INTERVAL_WHINE_DELAY
], NULL
);
2641 #if ANNOYING_ALERT_PAGES
2642 tbl
.length
= reqlist
.used
+ 1;
2644 tbl
.flags
= TABLE_NO_FREE
;
2645 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
2646 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2647 tbl
.contents
[0][0] = "ID#";
2648 tbl
.contents
[0][1] = "Nick";
2649 tbl
.contents
[0][2] = "Account";
2650 tbl
.contents
[0][3] = "Waiting time";
2652 for (i
=1; i
<= reqlist
.used
; i
++) {
2653 char reqid
[12], unh_time
[INTERVALLEN
];
2654 unh
= reqlist
.list
[i
-1];
2656 tbl
.contents
[i
] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2657 sprintf(reqid
, "%lu", unh
->id
);
2658 tbl
.contents
[i
][0] = strdup(reqid
);
2659 tbl
.contents
[i
][1] = unh
->user
? unh
->user
->nick
: "Not online";
2660 tbl
.contents
[i
][2] = unh
->handle
? unh
->handle
->handle
: "Not authed";
2661 intervalString(unh_time
, now
- unh
->opened
, NULL
);
2662 tbl
.contents
[i
][3] = strdup(unh_time
);
2665 helpserv_page(PGSRC_ALERT
, "HSMSG_PAGE_WHINE_HEADER", reqlist
.used
, strwhinedelay
, queuesize
);
2666 table_send(hs
->helpserv
, hs
->page_targets
[PGSRC_ALERT
]->name
, 0, page_type_funcs
[hs
->page_types
[PGSRC_ALERT
]], tbl
);
2668 for (i
=1; i
<= reqlist
.used
; i
++) {
2669 free((char *)tbl
.contents
[i
][0]);
2670 free((char *)tbl
.contents
[i
][3]);
2673 helpserv_page(PGSRC_ALERT
, "HSMSG_PAGE_WHINE_HEADER", reqlist
.used
, strwhinedelay
, queuesize
);
2677 helpserv_reqlist_clean(&reqlist
);
2680 /* Next run IDLE_DELAY */
2681 if (hs
->intervals
[INTERVAL_IDLE_DELAY
]
2682 && (hs
->page_types
[PGSRC_STATUS
] != PAGE_NONE
)
2683 && (hs
->page_targets
[PGSRC_STATUS
] != NULL
)) {
2684 struct modeList mode_list
;
2686 modeList_init(&mode_list
);
2688 for (i
=0; i
< hs
->helpchan
->members
.used
; i
++) {
2689 struct modeNode
*mn
= hs
->helpchan
->members
.list
[i
];
2690 /* Ignore ops. Perhaps this should be a set option? */
2691 if (mn
->modes
& MODE_CHANOP
)
2693 /* Check if they've been idle long enough */
2694 if ((unsigned)(now
- mn
->idle_since
) < hs
->intervals
[INTERVAL_IDLE_DELAY
])
2696 /* Add them to the list of idle people.. */
2697 modeList_append(&mode_list
, mn
);
2700 if (mode_list
.used
) {
2701 char stridledelay
[INTERVALLEN
];
2703 tbl
.length
= mode_list
.used
+ 1;
2705 tbl
.flags
= TABLE_NO_FREE
;
2706 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
2707 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2708 tbl
.contents
[0][0] = "Nick";
2709 tbl
.contents
[0][1] = "Account";
2710 tbl
.contents
[0][2] = "ID#";
2711 tbl
.contents
[0][3] = "Idle time";
2713 for (i
=1; i
<= mode_list
.used
; i
++) {
2714 char reqid
[12], idle_time
[INTERVALLEN
];
2715 struct helpserv_reqlist
*reqlist
;
2716 struct modeNode
*mn
= mode_list
.list
[i
-1];
2718 tbl
.contents
[i
] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
2719 tbl
.contents
[i
][0] = mn
->user
->nick
;
2720 tbl
.contents
[i
][1] = mn
->user
->handle_info
? mn
->user
->handle_info
->handle
: "Not authed";
2722 if ((reqlist
= dict_find(helpserv_reqs_bynick_dict
, mn
->user
->nick
, NULL
))) {
2725 for (j
= reqlist
->used
-1; j
>= 0; j
--) {
2726 struct helpserv_request
*req
= reqlist
->list
[j
];
2728 if (req
->hs
== hs
) {
2729 sprintf(reqid
, "%lu", req
->id
);
2735 strcpy(reqid
, "None");
2737 strcpy(reqid
, "None");
2739 tbl
.contents
[i
][2] = strdup(reqid
);
2741 intervalString(idle_time
, now
- mn
->idle_since
, NULL
);
2742 tbl
.contents
[i
][3] = strdup(idle_time
);
2745 intervalString(stridledelay
, (time_t)hs
->intervals
[INTERVAL_IDLE_DELAY
], NULL
);
2746 helpserv_page(PGSRC_STATUS
, "HSMSG_PAGE_IDLE_HEADER", mode_list
.used
, hs
->helpchan
->name
, stridledelay
);
2747 table_send(hs
->helpserv
, hs
->page_targets
[PGSRC_STATUS
]->name
, 0, page_types
[hs
->page_types
[PGSRC_STATUS
]].func
, tbl
);
2749 for (i
=1; i
<= mode_list
.used
; i
++) {
2750 free((char *)tbl
.contents
[i
][2]);
2751 free((char *)tbl
.contents
[i
][3]);
2755 modeList_clean(&mode_list
);
2758 if (hs
->intervals
[INTERVAL_WHINE_INTERVAL
]) {
2759 timeq_add(now
+ hs
->intervals
[INTERVAL_WHINE_INTERVAL
], run_whine_interval
, hs
);
2763 /* Returns -1 if there's any helpers,
2764 * 0 if there are no helpers
2765 * >1 if there are trials (number of trials)
2767 static int find_helpchan_helpers(struct helpserv_bot
*hs
) {
2771 for (it
=dict_first(hs
->users
); it
; it
=iter_next(it
)) {
2772 struct helpserv_user
*hs_user
=iter_data(it
);
2774 if (find_handle_in_channel(hs
->helpchan
, hs_user
->handle
, NULL
)) {
2775 if (hs_user
->level
>= HlHelper
) {
2776 hs
->helpchan_empty
= 0;
2783 hs
->helpchan_empty
= 1;
2788 static void run_empty_interval(void *data
) {
2789 struct helpserv_bot
*hs
=data
;
2790 int num_trials
=find_helpchan_helpers(hs
);
2791 unsigned int num_unh
;
2792 struct helpserv_request
*unh
;
2794 if (num_trials
== -1)
2796 if (hs
->req_on_join
&& !hs
->unhandled
)
2799 for (num_unh
=0, unh
=hs
->unhandled
; unh
; num_unh
++)
2800 unh
= unh
->next_unhandled
;
2803 helpserv_page(PGSRC_ALERT
, "HSMSG_PAGE_ONLYTRIALALERT", hs
->helpchan
->name
, num_trials
, num_unh
);
2805 helpserv_page(PGSRC_ALERT
, "HSMSG_PAGE_EMPTYALERT", hs
->helpchan
->name
, num_unh
);
2807 if (hs
->intervals
[INTERVAL_EMPTY_INTERVAL
])
2808 timeq_add(now
+ hs
->intervals
[INTERVAL_EMPTY_INTERVAL
], run_empty_interval
, hs
);
2811 static void free_user(void *data
) {
2812 struct helpserv_user
*hs_user
= data
;
2813 struct helpserv_bot
*hs
= hs_user
->hs
;
2814 struct helpserv_userlist
*userlist
;
2818 for (it
=dict_first(hs
->requests
); it
; it
=iter_next(it
)) {
2819 struct helpserv_request
*req
= iter_data(it
);
2821 if (req
->helper
== hs_user
)
2822 helpserv_page_helper_gone(hs
, req
, "been deleted");
2826 userlist
= dict_find(helpserv_users_byhand_dict
, hs_user
->handle
->handle
, NULL
);
2827 if (userlist
->used
== 1) {
2828 dict_remove(helpserv_users_byhand_dict
, hs_user
->handle
->handle
);
2830 helpserv_userlist_remove(userlist
, hs_user
);
2836 static struct helpserv_bot
*register_helpserv(const char *nick
, const char *help_channel
, const char *registrar
) {
2837 struct helpserv_bot
*hs
;
2838 struct helpserv_botlist
*botlist
;
2840 /* Laziness dictates calloc, since there's a lot to set to NULL or 0, and
2841 * it's a harmless default */
2842 hs
= calloc(1, sizeof(struct helpserv_bot
));
2844 if (!(hs
->helpserv
= AddService(nick
, "+iok", helpserv_conf
.description
, NULL
))) {
2849 reg_privmsg_func(hs
->helpserv
, helpserv_botmsg
);
2851 if (!(hs
->helpchan
= GetChannel(help_channel
))) {
2852 hs
->helpchan
= AddChannel(help_channel
, now
, NULL
, NULL
, NULL
);
2853 AddChannelUser(hs
->helpserv
, hs
->helpchan
)->modes
|= MODE_CHANOP
;
2854 } else if (!hs
->suspended
) {
2855 struct mod_chanmode change
;
2856 mod_chanmode_init(&change
);
2858 change
.args
[0].mode
= MODE_CHANOP
;
2859 change
.args
[0].u
.member
= AddChannelUser(hs
->helpserv
, hs
->helpchan
);
2860 mod_chanmode_announce(hs
->helpserv
, hs
->helpchan
, &change
);
2864 hs
->registrar
= strdup(registrar
);
2866 hs
->users
= dict_new();
2867 /* Don't free keys - they use the handle_info's handle field */
2868 dict_set_free_data(hs
->users
, free_user
);
2869 hs
->requests
= dict_new();
2870 dict_set_free_keys(hs
->requests
, free
);
2871 dict_set_free_data(hs
->requests
, free_request
);
2873 dict_insert(helpserv_bots_dict
, hs
->helpserv
->nick
, hs
);
2875 if (!(botlist
= dict_find(helpserv_bots_bychan_dict
, hs
->helpchan
->name
, NULL
))) {
2876 botlist
= helpserv_botlist_alloc();
2877 dict_insert(helpserv_bots_bychan_dict
, hs
->helpchan
->name
, botlist
);
2879 helpserv_botlist_append(botlist
, hs
);
2884 static HELPSERV_FUNC(cmd_register
) {
2885 char *nick
, *helpchan
;
2886 struct handle_info
*handle
;
2890 if (!is_valid_nick(nick
)) {
2891 helpserv_notice(user
, "HSMSG_ILLEGAL_NICK", nick
);
2894 if (GetUserH(nick
)) {
2895 helpserv_notice(user
, "HSMSG_NICK_EXISTS", nick
);
2899 if (!IsChannelName(helpchan
)) {
2900 helpserv_notice(user
, "HSMSG_ILLEGAL_CHANNEL", helpchan
);
2904 if (opserv_bad_channel(helpchan
)) {
2905 helpserv_notice(user
, "HSMSG_ILLEGAL_CHANNEL", helpchan
);
2908 if (!(handle
= helpserv_get_handle_info(user
, argv
[3])))
2911 if (!(hs
= register_helpserv(nick
, helpchan
, user
->handle_info
->handle
))) {
2912 helpserv_notice(user
, "HSMSG_ERROR_ADDING_SERVICE", nick
);
2916 hs
->registered
= now
;
2917 helpserv_add_user(hs
, handle
, HlOwner
);
2919 helpserv_notice(user
, "HSMSG_REG_SUCCESS", handle
->handle
, nick
);
2921 /* Not sent to helpers, since they can't register HelpServ */
2922 global_message_args(MESSAGE_RECIPIENT_OPERS
, "HSMSG_BOT_REGISTERED", nick
,
2923 hs
->helpchan
->name
, handle
->handle
, user
->nick
);
2927 static void unregister_helpserv(struct helpserv_bot
*hs
) {
2928 enum message_type msgtype
;
2930 timeq_del(0, NULL
, hs
, TIMEQ_IGNORE_WHEN
|TIMEQ_IGNORE_FUNC
);
2932 /* Requests before users so that it doesn't spam mentioning now-unhandled
2933 * requests because the users were deleted */
2934 dict_delete(hs
->requests
);
2935 hs
->requests
= NULL
; /* so we don't try to look up requests in free_user() */
2936 dict_delete(hs
->users
);
2937 free(hs
->registrar
);
2939 for (msgtype
=0; msgtype
<MSGTYPE_COUNT
; msgtype
++)
2940 free(hs
->messages
[msgtype
]);
2943 static void helpserv_free_bot(void *data
) {
2944 unregister_helpserv(data
);
2948 static void helpserv_expire_suspension(void *data
) {
2949 struct helpserv_bot
*hs
= data
;
2950 struct chanNode
*channel
;
2951 struct mod_chanmode
*change
;
2953 channel
= hs
->helpchan
;
2958 hs
->suspender
= NULL
;
2960 change
= mod_chanmode_alloc(1);
2962 change
->args
[0].mode
= MODE_CHANOP
;
2963 change
->args
[0].u
.member
= AddChannelUser(hs
->helpserv
, channel
);
2965 mod_chanmode_announce(hs
->helpserv
, channel
, change
);
2966 mod_chanmode_free(change
);
2969 static void helpserv_unregister(struct helpserv_bot
*bot
, const char *quit_fmt
, const char *global_fmt
, const char *actor
) {
2970 char reason
[MAXLEN
], channame
[CHANNELLEN
], botname
[NICKLEN
];
2971 struct helpserv_botlist
*botlist
;
2974 if (bot
->suspended
&& bot
->expiry
)
2975 timeq_del(bot
->expiry
, helpserv_expire_suspension
, bot
, 0);
2977 botlist
= dict_find(helpserv_bots_bychan_dict
, bot
->helpchan
->name
, NULL
);
2978 helpserv_botlist_remove(botlist
, bot
);
2980 dict_remove(helpserv_bots_bychan_dict
, bot
->helpchan
->name
);
2981 len
= strlen(bot
->helpserv
->nick
) + 1;
2982 safestrncpy(botname
, bot
->helpserv
->nick
, len
);
2983 len
= strlen(bot
->helpchan
->name
) + 1;
2984 safestrncpy(channame
, bot
->helpchan
->name
, len
);
2985 snprintf(reason
, sizeof(reason
), quit_fmt
, actor
);
2986 DelUser(bot
->helpserv
, NULL
, 1, reason
);
2987 dict_remove(helpserv_bots_dict
, botname
);
2988 global_message_args(MESSAGE_RECIPIENT_OPERS
, global_fmt
, botname
, channame
, actor
);
2991 static HELPSERV_FUNC(cmd_unregister
) {
2993 if (argc
< 2 || strcmp(argv
[1], "CONFIRM")) {
2994 helpserv_notice(user
, "HSMSG_NEED_UNREG_CONFIRM");
2997 log_audit(HS_LOG
, LOG_COMMAND
, user
, hs
->helpserv
, hs
->helpchan
->name
, 0, "unregister CONFIRM");
3000 helpserv_unregister(hs
, "Unregistered by %s", "HSMSG_BOT_UNREGISTERED", user
->nick
);
3004 static HELPSERV_FUNC(cmd_suspend
) {
3005 char reason
[MAXLEN
];
3006 struct helpserv_bot
*hsb
;
3007 time_t expiry
, duration
;
3011 if(!strcmp(argv
[2], "0"))
3013 else if((duration
= ParseInterval(argv
[2])))
3014 expiry
= now
+ duration
;
3017 helpserv_notice(user
, "MSG_INVALID_DURATION", argv
[1]);
3021 hsb
= dict_find(helpserv_bots_dict
, argv
[1], NULL
);
3023 helpserv_notice(user
, "HSMSG_BOT_NON_EXIST", argv
[1]);
3027 unsplit_string(argv
+ 3, argc
- 3, reason
);
3031 hsb
->expiry
= expiry
;
3032 hsb
->reason
= strdup(reason
);
3033 hsb
->suspender
= strdup(user
->handle_info
->handle
);
3036 timeq_add(hsb
->expiry
, helpserv_expire_suspension
, hsb
);
3038 DelChannelUser(hsb
->helpserv
, hsb
->helpchan
, hsb
->reason
, 0);
3039 helpserv_notice(user
, "HSMSG_SUSPENDED", hsb
->helpchan
->name
);
3040 global_message_args(MESSAGE_RECIPIENT_OPERS
| MESSAGE_RECIPIENT_HELPERS
, "HSMSG_SUSPENDED_BY",
3041 hsb
->helpchan
->name
, hsb
->suspender
);
3046 static HELPSERV_FUNC(cmd_unsuspend
) {
3047 struct helpserv_bot
*hsb
;
3049 hsb
= dict_find(helpserv_bots_dict
, argv
[1], NULL
);
3051 helpserv_notice(user
, "HSMSG_BOT_NON_EXIST", argv
[1]);
3057 helpserv_notice(user
, "HSMSG_NOT_SUSPENDED", hsb
->helpchan
->name
);
3061 /* Expire the suspension and join ChanServ to the channel. */
3062 timeq_del(hsb
->expiry
, helpserv_expire_suspension
, hsb
, 0);
3063 helpserv_expire_suspension(hsb
);
3064 helpserv_notice(user
, "HSMSG_UNSUSPENDED", hsb
->helpchan
->name
);
3065 global_message_args(MESSAGE_RECIPIENT_OPERS
|MESSAGE_RECIPIENT_HELPERS
, "HSMSG_UNSUSPENDED_BY",
3066 hsb
->helpchan
->name
, user
->handle_info
->handle
);
3070 static HELPSERV_FUNC(cmd_expire
) {
3071 struct helpserv_botlist victims
;
3072 struct helpserv_bot
*bot
;
3073 dict_iterator_t it
, next
;
3074 unsigned int count
= 0;
3076 memset(&victims
, 0, sizeof(victims
));
3077 for (it
= dict_first(helpserv_bots_dict
); it
; it
= next
) {
3078 bot
= iter_data(it
);
3079 next
= iter_next(it
);
3080 if ((unsigned int)(now
- bot
->last_active
) < helpserv_conf
.expire_age
)
3082 helpserv_unregister(bot
, "Registration expired due to inactivity", "HSMSG_BOT_EXPIRED", user
->nick
);
3085 helpserv_notice(user
, "HSMSG_EXPIRATION_DONE", count
);
3089 static HELPSERV_FUNC(cmd_giveownership
) {
3090 struct handle_info
*hi
;
3091 struct helpserv_user
*new_owner
, *old_owner
, *hs_user
;
3093 char reason
[MAXLEN
];
3095 if (!from_opserv
&& ((argc
< 3) || strcmp(argv
[2], "CONFIRM"))) {
3096 helpserv_notice(user
, "HSMSG_NEED_GIVEOWNERSHIP_CONFIRM");
3099 hi
= helpserv_get_handle_info(user
, argv
[1]);
3102 new_owner
= GetHSUser(hs
, hi
);
3104 helpserv_notice(user
, "HSMSG_NOT_IN_USERLIST", hi
->handle
, hs
->helpserv
->nick
);
3108 old_owner
= GetHSUser(hs
, user
->handle_info
);
3109 else for (it
= dict_first(hs
->users
), old_owner
= NULL
; it
; it
= iter_next(it
)) {
3110 hs_user
= iter_data(it
);
3111 if (hs_user
->level
!= HlOwner
)
3114 helpserv_notice(user
, "HSMSG_MULTIPLE_OWNERS", hs
->helpserv
->nick
);
3117 old_owner
= hs_user
;
3119 if (!from_opserv
&& (new_owner
->handle
== user
->handle_info
)) {
3120 helpserv_notice(user
, "HSMSG_NO_TRANSFER_SELF");
3124 old_owner
->level
= HlManager
;
3125 new_owner
->level
= HlOwner
;
3126 helpserv_notice(user
, "HSMSG_OWNERSHIP_GIVEN", hs
->helpserv
->nick
, new_owner
->handle
->handle
);
3127 sprintf(reason
, "%s (%s) ownership transferred to %s by %s.", hs
->helpserv
->nick
, hs
->helpchan
->name
, new_owner
->handle
->handle
, user
->handle_info
->handle
);
3131 static HELPSERV_FUNC(cmd_weekstart
) {
3132 struct handle_info
*hi
;
3133 struct helpserv_user
*actor
, *victim
;
3137 actor
= from_opserv
? NULL
: GetHSUser(hs
, user
->handle_info
);
3138 if (!(hi
= helpserv_get_handle_info(user
, argv
[1])))
3140 if (!(victim
= GetHSUser(hs
, hi
))) {
3141 helpserv_notice(user
, "HSMSG_NOT_IN_USERLIST", hi
->handle
, hs
->helpserv
->nick
);
3144 if (actor
&& (actor
->level
<= victim
->level
) && (actor
!= victim
)) {
3145 helpserv_notice(user
, "MSG_USER_OUTRANKED", victim
->handle
->handle
);
3148 if (argc
> 2 && (!actor
|| actor
->level
>= HlManager
)) {
3150 switch (argv
[2][0]) {
3152 if ((argv
[2][1] == 'u') || (argv
[2][1] == 'U'))
3154 else if ((argv
[2][1] == 'a') || (argv
[2][1] == 'A'))
3157 case 'm': case 'M': new_day
= 1; break;
3159 if ((argv
[2][1] == 'u') || (argv
[2][1] == 'U'))
3161 else if ((argv
[2][1] == 'h') || (argv
[2][1] == 'H'))
3164 case 'w': case 'W': new_day
= 3; break;
3165 case 'f': case 'F': new_day
= 5; break;
3168 helpserv_notice(user
, "HSMSG_BAD_WEEKDAY", argv
[2]);
3171 victim
->week_start
= new_day
;
3174 helpserv_notice(user
, "HSMSG_WEEK_STARTS", victim
->handle
->handle
, weekday_names
[victim
->week_start
]);
3178 static void set_page_target(struct helpserv_bot
*hs
, enum page_source idx
, const char *target
) {
3179 struct chanNode
*new_target
, *old_target
;
3182 if (!IsChannelName(target
)) {
3183 log_module(HS_LOG
, LOG_ERROR
, "%s has an invalid page target.", hs
->helpserv
->nick
);
3186 new_target
= GetChannel(target
);
3188 new_target
= AddChannel(target
, now
, NULL
, NULL
, NULL
);
3189 AddChannelUser(hs
->helpserv
, new_target
);
3194 if (new_target
== hs
->page_targets
[idx
])
3196 old_target
= hs
->page_targets
[idx
];
3197 hs
->page_targets
[idx
] = NULL
;
3198 if (old_target
&& !helpserv_in_channel(hs
, old_target
))
3199 DelChannelUser(hs
->helpserv
, old_target
, "Changing page target.", 0);
3200 if (new_target
&& !helpserv_in_channel(hs
, new_target
)) {
3201 struct mod_chanmode change
;
3202 mod_chanmode_init(&change
);
3204 change
.args
[0].mode
= MODE_CHANOP
;
3205 change
.args
[0].u
.member
= AddChannelUser(hs
->helpserv
, new_target
);
3206 mod_chanmode_announce(hs
->helpserv
, new_target
, &change
);
3208 hs
->page_targets
[idx
] = new_target
;
3211 static int opt_page_target(struct userNode
*user
, struct helpserv_bot
*hs
, int from_opserv
, int argc
, char *argv
[], enum page_source idx
) {
3215 if (!IsOper(user
)) {
3216 helpserv_notice(user
, "HSMSG_SET_NEED_OPER");
3219 if (!strcmp(argv
[0], "*")) {
3220 set_page_target(hs
, idx
, NULL
);
3222 } else if (!IsChannelName(argv
[0])) {
3223 helpserv_notice(user
, "MSG_NOT_CHANNEL_NAME");
3226 set_page_target(hs
, idx
, argv
[0]);
3230 if (hs
->page_targets
[idx
])
3231 helpserv_notice(user
, page_sources
[idx
].print_target
, hs
->page_targets
[idx
]->name
);
3233 helpserv_notice(user
, page_sources
[idx
].print_target
, user_find_message(user
, "MSG_NONE"));
3237 static HELPSERV_OPTION(opt_pagetarget_command
) {
3238 return opt_page_target(user
, hs
, from_opserv
, argc
, argv
, PGSRC_COMMAND
);
3241 static HELPSERV_OPTION(opt_pagetarget_alert
) {
3242 return opt_page_target(user
, hs
, from_opserv
, argc
, argv
, PGSRC_ALERT
);
3245 static HELPSERV_OPTION(opt_pagetarget_status
) {
3246 return opt_page_target(user
, hs
, from_opserv
, argc
, argv
, PGSRC_STATUS
);
3249 static enum page_type
page_type_from_name(const char *name
) {
3250 enum page_type type
;
3251 for (type
=0; type
<PAGE_COUNT
; type
++)
3252 if (!irccasecmp(page_types
[type
].db_name
, name
))
3257 static int opt_page_type(struct userNode
*user
, struct helpserv_bot
*hs
, int from_opserv
, int argc
, char *argv
[], enum page_source idx
) {
3258 enum page_type new_type
;
3262 new_type
= page_type_from_name(argv
[0]);
3263 if (new_type
== PAGE_COUNT
) {
3264 helpserv_notice(user
, "HSMSG_INVALID_OPTION", argv
[0]);
3267 hs
->page_types
[idx
] = new_type
;
3270 helpserv_notice(user
, page_sources
[idx
].print_type
,
3271 user_find_message(user
, page_types
[hs
->page_types
[idx
]].print_name
));
3275 static HELPSERV_OPTION(opt_pagetype
) {
3276 return opt_page_type(user
, hs
, from_opserv
, argc
, argv
, PGSRC_COMMAND
);
3279 static HELPSERV_OPTION(opt_alert_page_type
) {
3280 return opt_page_type(user
, hs
, from_opserv
, argc
, argv
, PGSRC_ALERT
);
3283 static HELPSERV_OPTION(opt_status_page_type
) {
3284 return opt_page_type(user
, hs
, from_opserv
, argc
, argv
, PGSRC_STATUS
);
3287 static int opt_message(struct userNode
*user
, struct helpserv_bot
*hs
, int from_opserv
, int argc
, char *argv
[], enum message_type idx
) {
3291 char *msg
= unsplit_string(argv
, argc
, NULL
);
3292 free(hs
->messages
[idx
]);
3293 hs
->messages
[idx
] = strcmp(msg
, "*") ? strdup(msg
) : NULL
;
3296 if (hs
->messages
[idx
])
3297 helpserv_notice(user
, message_types
[idx
].print_name
, hs
->messages
[idx
]);
3299 helpserv_notice(user
, message_types
[idx
].print_name
, user_find_message(user
, "MSG_NONE"));
3303 static HELPSERV_OPTION(opt_greeting
) {
3304 return opt_message(user
, hs
, from_opserv
, argc
, argv
, MSGTYPE_GREETING
);
3307 static HELPSERV_OPTION(opt_req_opened
) {
3308 return opt_message(user
, hs
, from_opserv
, argc
, argv
, MSGTYPE_REQ_OPENED
);
3311 static HELPSERV_OPTION(opt_req_assigned
) {
3312 return opt_message(user
, hs
, from_opserv
, argc
, argv
, MSGTYPE_REQ_ASSIGNED
);
3315 static HELPSERV_OPTION(opt_req_closed
) {
3316 return opt_message(user
, hs
, from_opserv
, argc
, argv
, MSGTYPE_REQ_CLOSED
);
3319 static int opt_interval(struct userNode
*user
, struct helpserv_bot
*hs
, int from_opserv
, int argc
, char *argv
[], enum interval_type idx
, unsigned int min
) {
3320 char buf
[INTERVALLEN
];
3324 unsigned long new_int
= ParseInterval(argv
[0]);
3325 if (!new_int
&& strcmp(argv
[0], "0")) {
3326 helpserv_notice(user
, "MSG_INVALID_DURATION", argv
[0]);
3329 if (new_int
&& new_int
< min
) {
3330 intervalString(buf
, min
, user
->handle_info
);
3331 helpserv_notice(user
, "HSMSG_INVALID_INTERVAL", user_find_message(user
, interval_types
[idx
].print_name
), buf
);
3334 hs
->intervals
[idx
] = new_int
;
3337 if (hs
->intervals
[idx
]) {
3338 intervalString(buf
, hs
->intervals
[idx
], user
->handle_info
);
3339 helpserv_notice(user
, interval_types
[idx
].print_name
, buf
);
3341 helpserv_notice(user
, interval_types
[idx
].print_name
, user_find_message(user
, "HSMSG_0_DISABLED"));
3345 static HELPSERV_OPTION(opt_idle_delay
) {
3346 return opt_interval(user
, hs
, from_opserv
, argc
, argv
, INTERVAL_IDLE_DELAY
, 60);
3349 static HELPSERV_OPTION(opt_whine_delay
) {
3350 return opt_interval(user
, hs
, from_opserv
, argc
, argv
, INTERVAL_WHINE_DELAY
, 60);
3353 static HELPSERV_OPTION(opt_whine_interval
) {
3354 unsigned int old_val
= hs
->intervals
[INTERVAL_WHINE_INTERVAL
];
3357 retval
= opt_interval(user
, hs
, from_opserv
, argc
, argv
, INTERVAL_WHINE_INTERVAL
, 60);
3359 if (!old_val
&& hs
->intervals
[INTERVAL_WHINE_INTERVAL
]) {
3360 timeq_add(now
+ hs
->intervals
[INTERVAL_WHINE_INTERVAL
], run_whine_interval
, hs
);
3361 } else if (old_val
&& !hs
->intervals
[INTERVAL_WHINE_INTERVAL
]) {
3362 timeq_del(0, run_whine_interval
, hs
, TIMEQ_IGNORE_WHEN
);
3368 static HELPSERV_OPTION(opt_empty_interval
) {
3369 unsigned int old_val
= hs
->intervals
[INTERVAL_EMPTY_INTERVAL
];
3372 retval
= opt_interval(user
, hs
, from_opserv
, argc
, argv
, INTERVAL_EMPTY_INTERVAL
, 60);
3374 if (!old_val
&& hs
->intervals
[INTERVAL_EMPTY_INTERVAL
]) {
3375 timeq_add(now
+ hs
->intervals
[INTERVAL_EMPTY_INTERVAL
], run_empty_interval
, hs
);
3376 } else if (old_val
&& !hs
->intervals
[INTERVAL_EMPTY_INTERVAL
]) {
3377 timeq_del(0, run_empty_interval
, hs
, TIMEQ_IGNORE_WHEN
);
3383 static HELPSERV_OPTION(opt_stale_delay
) {
3384 return opt_interval(user
, hs
, from_opserv
, argc
, argv
, INTERVAL_STALE_DELAY
, 60);
3387 static enum persistence_length
persistence_from_name(const char *name
) {
3388 enum persistence_length pers
;
3389 for (pers
=0; pers
<PERSIST_COUNT
; pers
++)
3390 if (!irccasecmp(name
, persistence_lengths
[pers
].db_name
))
3392 return PERSIST_COUNT
;
3395 static int opt_persist(struct userNode
*user
, struct helpserv_bot
*hs
, int from_opserv
, int argc
, char *argv
[], enum persistence_type idx
) {
3399 enum persistence_length new_pers
= persistence_from_name(argv
[0]);
3400 if (new_pers
== PERSIST_COUNT
) {
3401 helpserv_notice(user
, "HSMSG_INVALID_OPTION", argv
[0]);
3404 hs
->persist_types
[idx
] = new_pers
;
3407 helpserv_notice(user
, persistence_types
[idx
].print_name
,
3408 user_find_message(user
, persistence_lengths
[hs
->persist_types
[idx
]].print_name
));
3412 static HELPSERV_OPTION(opt_request_persistence
) {
3413 return opt_persist(user
, hs
, from_opserv
, argc
, argv
, PERSIST_T_REQUEST
);
3416 static HELPSERV_OPTION(opt_helper_persistence
) {
3417 return opt_persist(user
, hs
, from_opserv
, argc
, argv
, PERSIST_T_HELPER
);
3420 static enum notification_type
notification_from_name(const char *name
) {
3421 enum notification_type notify
;
3422 for (notify
=0; notify
<NOTIFY_COUNT
; notify
++)
3423 if (!irccasecmp(name
, notification_types
[notify
].db_name
))
3425 return NOTIFY_COUNT
;
3428 static HELPSERV_OPTION(opt_notification
) {
3432 enum notification_type new_notify
= notification_from_name(argv
[0]);
3433 if (new_notify
== NOTIFY_COUNT
) {
3434 helpserv_notice(user
, "HSMSG_INVALID_OPTION", argv
[0]);
3437 if (!from_opserv
&& (new_notify
== NOTIFY_HANDLE
)) {
3438 helpserv_notice(user
, "HSMSG_SET_NEED_OPER");
3441 hs
->notify
= new_notify
;
3444 helpserv_notice(user
, "HSMSG_SET_NOTIFICATION", user_find_message(user
, notification_types
[hs
->notify
].print_name
));
3448 #define OPTION_UINT(var, name) do { \
3451 (var) = strtoul(argv[0], NULL, 0); \
3454 helpserv_notice(user, name, (var)); \
3458 static HELPSERV_OPTION(opt_id_wrap
) {
3459 OPTION_UINT(hs
->id_wrap
, "HSMSG_SET_IDWRAP");
3462 static HELPSERV_OPTION(opt_req_maxlen
) {
3463 OPTION_UINT(hs
->req_maxlen
, "HSMSG_SET_REQMAXLEN");
3466 #define OPTION_BINARY(var, name) do { \
3469 if (enabled_string(argv[0])) { \
3472 } else if (disabled_string(argv[0])) { \
3476 helpserv_notice(user, "MSG_INVALID_BINARY", argv[0]); \
3480 helpserv_notice(user, name, user_find_message(user, (var) ? "MSG_ON" : "MSG_OFF")); \
3484 static HELPSERV_OPTION(opt_privmsg_only
) {
3485 OPTION_BINARY(hs
->privmsg_only
, "HSMSG_SET_PRIVMSGONLY");
3488 static HELPSERV_OPTION(opt_req_on_join
) {
3489 OPTION_BINARY(hs
->req_on_join
, "HSMSG_SET_REQONJOIN");
3492 static HELPSERV_OPTION(opt_auto_voice
) {
3493 OPTION_BINARY(hs
->auto_voice
, "HSMSG_SET_AUTOVOICE");
3496 static HELPSERV_OPTION(opt_auto_devoice
) {
3497 OPTION_BINARY(hs
->auto_devoice
, "HSMSG_SET_AUTODEVOICE");
3500 static HELPSERV_OPTION(opt_join_total
) {
3501 OPTION_BINARY(hs
->join_total
, "HSMSG_SET_JOINTOTAL");
3504 static HELPSERV_OPTION(opt_alert_new
) {
3505 OPTION_BINARY(hs
->alert_new
, "HSMSG_SET_ALERTNEW");
3508 static HELPSERV_FUNC(cmd_set
) {
3509 helpserv_option_func_t
*opt
;
3513 helpserv_option_func_t
*display
[] = {
3514 opt_pagetarget_command
, opt_pagetarget_alert
, opt_pagetarget_status
,
3515 opt_pagetype
, opt_alert_page_type
, opt_status_page_type
,
3516 opt_greeting
, opt_req_opened
, opt_req_assigned
, opt_req_closed
,
3517 opt_idle_delay
, opt_whine_delay
, opt_whine_interval
,
3518 opt_empty_interval
, opt_stale_delay
, opt_request_persistence
,
3519 opt_helper_persistence
, opt_notification
, opt_id_wrap
,
3520 opt_req_maxlen
, opt_privmsg_only
, opt_req_on_join
, opt_auto_voice
,
3521 opt_auto_devoice
, opt_join_total
, opt_alert_new
3524 helpserv_notice(user
, "HSMSG_QUEUE_OPTIONS");
3525 for (i
=0; i
<ArrayLength(display
); i
++)
3526 display
[i
](user
, hs
, from_opserv
, 0, argv
);
3530 if (!(opt
= dict_find(helpserv_option_dict
, argv
[1], NULL
))) {
3531 helpserv_notice(user
, "HSMSG_INVALID_OPTION", argv
[1]);
3535 if ((argc
> 2) && !from_opserv
) {
3536 struct helpserv_user
*hs_user
;
3538 if (!(hs_user
= dict_find(hs
->users
, user
->handle_info
->handle
, NULL
))) {
3539 helpserv_notice(user
, "HSMSG_WTF_WHO_ARE_YOU", hs
->helpserv
->nick
);
3543 if (hs_user
->level
< HlManager
) {
3544 helpserv_notice(user
, "HSMSG_NEED_MANAGER");
3548 return opt(user
, hs
, from_opserv
, argc
-2, argv
+2);
3552 get_helpserv_id(const char *nick
, struct userNode
*user
) {
3553 char id
[MAX_LINE_SIZE
];
3555 struct helpserv_bot
*hs
;
3556 struct userNode
*target
;
3558 struct helpserv_request
*req
=NULL
, *newest
=NULL
;
3559 struct helpserv_reqlist
*reqlist
;
3562 if (!IsChannelName(nick
))
3563 target
= GetUserN(nick
);
3565 sprintf(id
, "%s", "$i");
3569 for (it
=dict_first(helpserv_bots_dict
); it
; it
=iter_next(it
)) {
3571 if (strcasecmp(user
->nick
, hs
->helpserv
->nick
))
3574 if ((reqlist
= dict_find(helpserv_reqs_bynick_dict
, target
->nick
, NULL
))) {
3575 for (i
=0; i
< reqlist
->used
; i
++) {
3576 req
= reqlist
->list
[i
];
3579 if (!newest
|| (newest
->opened
< req
->opened
))
3583 /* If nothing was found, this will set req to NULL */
3594 sprintf(id
, "ID#%lu", req
->id
);
3596 sprintf(id
, "%s", "$i");
3601 static int user_write_helper(const char *key
, void *data
, void *extra
) {
3602 struct helpserv_user
*hs_user
= data
;
3603 struct saxdb_context
*ctx
= extra
;
3604 struct string_list strlist
;
3605 char str
[5][16], *strs
[5];
3608 saxdb_start_record(ctx
, key
, 0);
3609 /* Helper identification. */
3610 saxdb_write_string(ctx
, KEY_HELPER_LEVEL
, helpserv_level2str(hs_user
->level
));
3611 saxdb_write_string(ctx
, KEY_HELPER_HELPMODE
, (hs_user
->help_mode
? "1" : "0"));
3612 saxdb_write_int(ctx
, KEY_HELPER_WEEKSTART
, hs_user
->week_start
);
3614 saxdb_start_record(ctx
, KEY_HELPER_STATS
, 0);
3615 for (i
=0; i
< ArrayLength(strs
); ++i
)
3617 strlist
.list
= strs
;
3619 /* Time in help channel */
3620 for (i
=0; i
< strlist
.used
; i
++) {
3621 unsigned int week_time
= hs_user
->time_per_week
[i
];
3622 if ((i
==0 || i
==4) && hs_user
->join_time
)
3623 week_time
+= now
- hs_user
->join_time
;
3624 sprintf(str
[i
], "%u", week_time
);
3626 saxdb_write_string_list(ctx
, KEY_HELPER_STATS_TIME
, &strlist
);
3627 /* Requests picked up */
3628 for (i
=0; i
< strlist
.used
; i
++)
3629 sprintf(str
[i
], "%u", hs_user
->picked_up
[i
]);
3630 saxdb_write_string_list(ctx
, KEY_HELPER_STATS_PICKUP
, &strlist
);
3631 /* Requests closed */
3632 for (i
=0; i
< strlist
.used
; i
++)
3633 sprintf(str
[i
], "%u", hs_user
->closed
[i
]);
3634 saxdb_write_string_list(ctx
, KEY_HELPER_STATS_CLOSE
, &strlist
);
3635 /* Requests reassigned from user */
3636 for (i
=0; i
< strlist
.used
; i
++)
3637 sprintf(str
[i
], "%u", hs_user
->reassigned_from
[i
]);
3638 saxdb_write_string_list(ctx
, KEY_HELPER_STATS_REASSIGNFROM
, &strlist
);
3639 /* Requests reassigned to user */
3640 for (i
=0; i
< strlist
.used
; i
++)
3641 sprintf(str
[i
], "%u", hs_user
->reassigned_to
[i
]);
3642 saxdb_write_string_list(ctx
, KEY_HELPER_STATS_REASSIGNTO
, &strlist
);
3643 /* End of stats and whole record. */
3644 saxdb_end_record(ctx
);
3645 saxdb_end_record(ctx
);
3649 static int user_read_helper(const char *key
, void *data
, void *extra
) {
3650 struct record_data
*rd
= data
;
3651 struct helpserv_bot
*hs
= extra
;
3652 struct helpserv_user
*hs_user
;
3653 struct handle_info
*handle
;
3655 enum helpserv_level level
;
3657 struct string_list
*strlist
;
3660 if (rd
->type
!= RECDB_OBJECT
|| !dict_size(rd
->d
.object
)) {
3661 log_module(HS_LOG
, LOG_ERROR
, "Invalid user %s for %s.", key
, hs
->helpserv
->nick
);
3665 if (!(handle
= get_handle_info(key
))) {
3666 log_module(HS_LOG
, LOG_ERROR
, "Nonexistant account %s for %s.", key
, hs
->helpserv
->nick
);
3669 str
= database_get_data(rd
->d
.object
, KEY_HELPER_LEVEL
, RECDB_QSTRING
);
3671 level
= helpserv_str2level(str
);
3672 if (level
== HlNone
) {
3673 log_module(HS_LOG
, LOG_ERROR
, "Account %s has invalid level %s.", key
, str
);
3677 log_module(HS_LOG
, LOG_ERROR
, "Account %s has no level field for %s.", key
, hs
->helpserv
->nick
);
3681 hs_user
= helpserv_add_user(hs
, handle
, level
);
3683 str
= database_get_data(rd
->d
.object
, KEY_HELPER_HELPMODE
, RECDB_QSTRING
);
3684 hs_user
->help_mode
= (str
&& strtol(str
, NULL
, 0)) ? 1 : 0;
3685 str
= database_get_data(rd
->d
.object
, KEY_HELPER_WEEKSTART
, RECDB_QSTRING
);
3686 hs_user
->week_start
= str
? strtol(str
, NULL
, 0) : 0;
3689 stats
= database_get_data(GET_RECORD_OBJECT(rd
), KEY_HELPER_STATS
, RECDB_OBJECT
);
3692 /* The tests for strlist->used are for converting the old format to the new one */
3693 strlist
= database_get_data(stats
, KEY_HELPER_STATS_TIME
, RECDB_STRING_LIST
);
3695 for (i
=0; i
< 5 && i
< strlist
->used
; i
++)
3696 hs_user
->time_per_week
[i
] = strtoul(strlist
->list
[i
], NULL
, 0);
3697 if (strlist
->used
== 4)
3698 hs_user
->time_per_week
[4] = hs_user
->time_per_week
[0]+hs_user
->time_per_week
[1]+hs_user
->time_per_week
[2]+hs_user
->time_per_week
[3];
3700 strlist
= database_get_data(stats
, KEY_HELPER_STATS_PICKUP
, RECDB_STRING_LIST
);
3702 for (i
=0; i
< 5 && i
< strlist
->used
; i
++)
3703 hs_user
->picked_up
[i
] = strtoul(strlist
->list
[i
], NULL
, 0);
3704 if (strlist
->used
== 2)
3705 hs_user
->picked_up
[4] = hs_user
->picked_up
[0]+hs_user
->picked_up
[1];
3707 strlist
= database_get_data(stats
, KEY_HELPER_STATS_CLOSE
, RECDB_STRING_LIST
);
3709 for (i
=0; i
< 5 && i
< strlist
->used
; i
++)
3710 hs_user
->closed
[i
] = strtoul(strlist
->list
[i
], NULL
, 0);
3711 if (strlist
->used
== 2)
3712 hs_user
->closed
[4] = hs_user
->closed
[0]+hs_user
->closed
[1];
3714 strlist
= database_get_data(stats
, KEY_HELPER_STATS_REASSIGNFROM
, RECDB_STRING_LIST
);
3716 for (i
=0; i
< 5 && i
< strlist
->used
; i
++)
3717 hs_user
->reassigned_from
[i
] = strtoul(strlist
->list
[i
], NULL
, 0);
3718 if (strlist
->used
== 2)
3719 hs_user
->reassigned_from
[4] = hs_user
->reassigned_from
[0]+hs_user
->reassigned_from
[1];
3721 strlist
= database_get_data(stats
, KEY_HELPER_STATS_REASSIGNTO
, RECDB_STRING_LIST
);
3723 for (i
=0; i
< 5 && i
< strlist
->used
; i
++)
3724 hs_user
->reassigned_to
[i
] = strtoul(strlist
->list
[i
], NULL
, 0);
3725 if (strlist
->used
== 2)
3726 hs_user
->reassigned_to
[4] = hs_user
->reassigned_to
[0]+hs_user
->reassigned_to
[1];
3733 static int request_write_helper(const char *key
, void *data
, void *extra
) {
3734 struct helpserv_request
*request
= data
;
3735 struct saxdb_context
*ctx
= extra
;
3737 if (!request
->handle
)
3740 saxdb_start_record(ctx
, key
, 0);
3741 if (request
->helper
) {
3742 saxdb_write_string(ctx
, KEY_REQUEST_HELPER
, request
->helper
->handle
->handle
);
3743 saxdb_write_int(ctx
, KEY_REQUEST_ASSIGNED
, request
->assigned
);
3745 saxdb_write_string(ctx
, KEY_REQUEST_HANDLE
, request
->handle
->handle
);
3746 saxdb_write_int(ctx
, KEY_REQUEST_OPENED
, request
->opened
);
3747 saxdb_write_string_list(ctx
, KEY_REQUEST_TEXT
, request
->text
);
3748 saxdb_end_record(ctx
);
3752 static int request_read_helper(const char *key
, void *data
, void *extra
) {
3753 struct record_data
*rd
= data
;
3754 struct helpserv_bot
*hs
= extra
;
3755 struct helpserv_request
*request
;
3756 struct string_list
*strlist
;
3759 if (rd
->type
!= RECDB_OBJECT
|| !dict_size(rd
->d
.object
)) {
3760 log_module(HS_LOG
, LOG_ERROR
, "Invalid request %s:%s.", hs
->helpserv
->nick
, key
);
3764 request
= calloc(1, sizeof(struct helpserv_request
));
3766 request
->id
= strtoul(key
, NULL
, 0);
3768 request
->user
= NULL
;
3769 request
->parent_nick_list
= request
->parent_hand_list
= NULL
;
3771 str
= database_get_data(rd
->d
.object
, KEY_REQUEST_HANDLE
, RECDB_QSTRING
);
3772 if (!str
|| !(request
->handle
= get_handle_info(str
))) {
3773 log_module(HS_LOG
, LOG_ERROR
, "Request %s:%s has an invalid or nonexistant account.", hs
->helpserv
->nick
, key
);
3777 if (!(request
->parent_hand_list
= dict_find(helpserv_reqs_byhand_dict
, request
->handle
->handle
, NULL
))) {
3778 request
->parent_hand_list
= helpserv_reqlist_alloc();
3779 dict_insert(helpserv_reqs_byhand_dict
, request
->handle
->handle
, request
->parent_hand_list
);
3781 helpserv_reqlist_append(request
->parent_hand_list
, request
);
3783 str
= database_get_data(rd
->d
.object
, KEY_REQUEST_OPENED
, RECDB_QSTRING
);
3785 log_module(HS_LOG
, LOG_ERROR
, "Request %s:%s has a nonexistant opening time. Using time(NULL).", hs
->helpserv
->nick
, key
);
3786 request
->opened
= time(NULL
);
3788 request
->opened
= (time_t)strtoul(str
, NULL
, 0);
3791 str
= database_get_data(rd
->d
.object
, KEY_REQUEST_ASSIGNED
, RECDB_QSTRING
);
3793 request
->assigned
= (time_t)strtoul(str
, NULL
, 0);
3795 str
= database_get_data(rd
->d
.object
, KEY_REQUEST_HELPER
, RECDB_QSTRING
);
3797 if (!(request
->helper
= dict_find(hs
->users
, str
, NULL
))) {
3798 log_module(HS_LOG
, LOG_ERROR
, "Request %s:%s has an invalid or nonexistant helper.", hs
->helpserv
->nick
, key
);
3803 if (!hs
->unhandled
) {
3804 request
->next_unhandled
= NULL
;
3805 hs
->unhandled
= request
;
3806 } else if (hs
->unhandled
->opened
> request
->opened
) {
3807 request
->next_unhandled
= hs
->unhandled
;
3808 hs
->unhandled
= request
;
3810 struct helpserv_request
*unh
;
3811 for (unh
= hs
->unhandled
; unh
->next_unhandled
&& (unh
->next_unhandled
->opened
< request
->opened
); unh
= unh
->next_unhandled
);
3812 request
->next_unhandled
= unh
->next_unhandled
;
3813 unh
->next_unhandled
= request
;
3817 strlist
= database_get_data(rd
->d
.object
, KEY_REQUEST_TEXT
, RECDB_STRING_LIST
);
3819 log_module(HS_LOG
, LOG_ERROR
, "Request %s:%s has no text.", hs
->helpserv
->nick
, key
);
3823 request
->text
= string_list_copy(strlist
);
3825 dict_insert(hs
->requests
, strdup(key
), request
);
3831 helpserv_bot_write(const char *key
, void *data
, void *extra
) {
3832 const struct helpserv_bot
*hs
= data
;
3833 struct saxdb_context
*ctx
= extra
;
3834 enum page_source pagesrc
;
3835 enum message_type msgtype
;
3836 enum interval_type inttype
;
3837 enum persistence_type persisttype
;
3838 struct string_list
*slist
;
3841 saxdb_start_record(ctx
, key
, 1);
3844 saxdb_start_record(ctx
, KEY_HELPERS
, 1);
3845 dict_foreach(hs
->users
, user_write_helper
, ctx
);
3846 saxdb_end_record(ctx
);
3849 if (hs
->persist_types
[PERSIST_T_REQUEST
] == PERSIST_CLOSE
) {
3850 saxdb_start_record(ctx
, KEY_REQUESTS
, 0);
3851 dict_foreach(hs
->requests
, request_write_helper
, ctx
);
3852 saxdb_end_record(ctx
);
3855 /* Other settings and state */
3856 saxdb_write_string(ctx
, KEY_HELP_CHANNEL
, hs
->helpchan
->name
);
3857 slist
= alloc_string_list(PGSRC_COUNT
);
3858 for (pagesrc
=0; pagesrc
<PGSRC_COUNT
; pagesrc
++) {
3859 struct chanNode
*target
= hs
->page_targets
[pagesrc
];
3860 string_list_append(slist
, strdup(target
? target
->name
: "*"));
3862 saxdb_write_string_list(ctx
, KEY_PAGE_DEST
, slist
);
3863 free_string_list(slist
);
3864 for (pagesrc
=0; pagesrc
<PGSRC_COUNT
; pagesrc
++) {
3865 const char *src
= page_types
[hs
->page_types
[pagesrc
]].db_name
;
3866 saxdb_write_string(ctx
, page_sources
[pagesrc
].db_name
, src
);
3868 for (msgtype
=0; msgtype
<MSGTYPE_COUNT
; msgtype
++) {
3869 const char *msg
= hs
->messages
[msgtype
];
3871 saxdb_write_string(ctx
, message_types
[msgtype
].db_name
, msg
);
3873 for (inttype
=0; inttype
<INTERVAL_COUNT
; inttype
++) {
3874 if (!hs
->intervals
[inttype
])
3876 saxdb_write_int(ctx
, interval_types
[inttype
].db_name
, hs
->intervals
[inttype
]);
3878 for (persisttype
=0; persisttype
<PERSIST_T_COUNT
; persisttype
++) {
3879 const char *persist
= persistence_lengths
[hs
->persist_types
[persisttype
]].db_name
;
3880 saxdb_write_string(ctx
, persistence_types
[persisttype
].db_name
, persist
);
3882 saxdb_write_string(ctx
, KEY_NOTIFICATION
, notification_types
[hs
->notify
].db_name
);
3883 saxdb_write_int(ctx
, KEY_REGISTERED
, hs
->registered
);
3884 saxdb_write_int(ctx
, KEY_IDWRAP
, hs
->id_wrap
);
3885 saxdb_write_int(ctx
, KEY_REQ_MAXLEN
, hs
->req_maxlen
);
3886 saxdb_write_int(ctx
, KEY_LAST_REQUESTID
, hs
->last_requestid
);
3888 saxdb_write_string(ctx
, KEY_REGISTRAR
, hs
->registrar
);
3889 saxdb_write_int(ctx
, KEY_PRIVMSG_ONLY
, hs
->privmsg_only
);
3890 saxdb_write_int(ctx
, KEY_REQ_ON_JOIN
, hs
->req_on_join
);
3891 saxdb_write_int(ctx
, KEY_AUTO_VOICE
, hs
->auto_voice
);
3892 saxdb_write_int(ctx
, KEY_AUTO_DEVOICE
, hs
->auto_devoice
);
3893 saxdb_write_int(ctx
, KEY_JOIN_TOTAL
, hs
->join_total
);
3894 saxdb_write_int(ctx
, KEY_ALERT_NEW
, hs
->alert_new
);
3895 saxdb_write_int(ctx
, KEY_LAST_ACTIVE
, hs
->last_active
);
3897 if (hs
->suspended
) {
3898 saxdb_write_int(ctx
, KEY_SUSPENDED
, hs
->suspended
);
3899 saxdb_write_int(ctx
, KEY_EXPIRY
, hs
->expiry
);
3900 saxdb_write_int(ctx
, KEY_ISSUED
, hs
->issued
);
3901 saxdb_write_string(ctx
, KEY_SUSPENDER
, hs
->suspender
);
3902 saxdb_write_string(ctx
, KEY_REASON
, hs
->reason
);
3905 /* End bot record */
3906 saxdb_end_record(ctx
);
3911 helpserv_saxdb_write(struct saxdb_context
*ctx
) {
3912 saxdb_start_record(ctx
, KEY_BOTS
, 1);
3913 dict_foreach(helpserv_bots_dict
, helpserv_bot_write
, ctx
);
3914 saxdb_end_record(ctx
);
3915 saxdb_write_int(ctx
, KEY_LAST_STATS_UPDATE
, last_stats_update
);
3919 static int helpserv_bot_read(const char *key
, void *data
, UNUSED_ARG(void *extra
)) {
3920 struct record_data
*br
= data
, *raw_record
;
3921 struct helpserv_bot
*hs
;
3922 char *registrar
, *helpchannel_name
, *str
;
3923 dict_t users
, requests
;
3924 enum page_source pagesrc
;
3925 enum message_type msgtype
;
3926 enum interval_type inttype
;
3927 enum persistence_type persisttype
;
3929 users
= database_get_data(GET_RECORD_OBJECT(br
), KEY_HELPERS
, RECDB_OBJECT
);
3931 log_module(HS_LOG
, LOG_ERROR
, "%s has no users.", key
);
3934 helpchannel_name
= database_get_data(GET_RECORD_OBJECT(br
), KEY_HELP_CHANNEL
, RECDB_QSTRING
);
3935 if (!helpchannel_name
|| !IsChannelName(helpchannel_name
)) {
3936 log_module(HS_LOG
, LOG_ERROR
, "%s has an invalid channel name.", key
);
3939 registrar
= database_get_data(GET_RECORD_OBJECT(br
), KEY_REGISTRAR
, RECDB_QSTRING
);
3941 hs
= register_helpserv(key
, helpchannel_name
, registrar
);
3943 raw_record
= dict_find(GET_RECORD_OBJECT(br
), KEY_PAGE_DEST
, NULL
);
3944 switch (raw_record
? raw_record
->type
: RECDB_INVALID
) {
3946 set_page_target(hs
, PGSRC_COMMAND
, GET_RECORD_QSTRING(raw_record
));
3947 pagesrc
= PGSRC_COMMAND
+ 1;
3949 case RECDB_STRING_LIST
: {
3950 struct string_list
*slist
= GET_RECORD_STRING_LIST(raw_record
);
3951 for (pagesrc
=0; (pagesrc
<slist
->used
) && (pagesrc
<PGSRC_COUNT
); pagesrc
++) {
3952 const char *dest
= slist
->list
[pagesrc
];
3953 set_page_target(hs
, pagesrc
, strcmp(dest
, "*") ? dest
: NULL
);
3958 set_page_target(hs
, PGSRC_COMMAND
, NULL
);
3959 pagesrc
= PGSRC_COMMAND
+ 1;
3962 while (pagesrc
< PGSRC_COUNT
) {
3963 set_page_target(hs
, pagesrc
++, hs
->page_targets
[PGSRC_COMMAND
] ? hs
->page_targets
[PGSRC_COMMAND
]->name
: NULL
);
3966 for (pagesrc
=0; pagesrc
<PGSRC_COUNT
; pagesrc
++) {
3967 str
= database_get_data(GET_RECORD_OBJECT(br
), page_sources
[pagesrc
].db_name
, RECDB_QSTRING
);
3968 hs
->page_types
[pagesrc
] = str
? page_type_from_name(str
) : PAGE_NONE
;
3971 for (msgtype
=0; msgtype
<MSGTYPE_COUNT
; msgtype
++) {
3972 str
= database_get_data(GET_RECORD_OBJECT(br
), message_types
[msgtype
].db_name
, RECDB_QSTRING
);
3973 hs
->messages
[msgtype
] = str
? strdup(str
) : NULL
;
3976 for (inttype
=0; inttype
<INTERVAL_COUNT
; inttype
++) {
3977 str
= database_get_data(GET_RECORD_OBJECT(br
), interval_types
[inttype
].db_name
, RECDB_QSTRING
);
3978 hs
->intervals
[inttype
] = str
? ParseInterval(str
) : 0;
3980 if (hs
->intervals
[INTERVAL_WHINE_INTERVAL
])
3981 timeq_add(now
+ hs
->intervals
[INTERVAL_WHINE_INTERVAL
], run_whine_interval
, hs
);
3982 if (hs
->intervals
[INTERVAL_EMPTY_INTERVAL
])
3983 timeq_add(now
+ hs
->intervals
[INTERVAL_EMPTY_INTERVAL
], run_empty_interval
, hs
);
3985 for (persisttype
=0; persisttype
<PERSIST_T_COUNT
; persisttype
++) {
3986 str
= database_get_data(GET_RECORD_OBJECT(br
), persistence_types
[persisttype
].db_name
, RECDB_QSTRING
);
3987 hs
->persist_types
[persisttype
] = str
? persistence_from_name(str
) : PERSIST_QUIT
;
3989 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_NOTIFICATION
, RECDB_QSTRING
);
3990 hs
->notify
= str
? notification_from_name(str
) : NOTIFY_NONE
;
3991 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_REGISTERED
, RECDB_QSTRING
);
3993 hs
->registered
= (time_t)strtol(str
, NULL
, 0);
3994 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_IDWRAP
, RECDB_QSTRING
);
3996 hs
->id_wrap
= strtoul(str
, NULL
, 0);
3997 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_REQ_MAXLEN
, RECDB_QSTRING
);
3999 hs
->req_maxlen
= strtoul(str
, NULL
, 0);
4000 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_LAST_REQUESTID
, RECDB_QSTRING
);
4002 hs
->last_requestid
= strtoul(str
, NULL
, 0);
4003 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_PRIVMSG_ONLY
, RECDB_QSTRING
);
4004 hs
->privmsg_only
= str
? enabled_string(str
) : 0;
4005 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_REQ_ON_JOIN
, RECDB_QSTRING
);
4006 hs
->req_on_join
= str
? enabled_string(str
) : 0;
4007 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_AUTO_VOICE
, RECDB_QSTRING
);
4008 hs
->auto_voice
= str
? enabled_string(str
) : 0;
4009 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_AUTO_DEVOICE
, RECDB_QSTRING
);
4010 hs
->auto_devoice
= str
? enabled_string(str
) : 0;
4011 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_JOIN_TOTAL
, RECDB_QSTRING
);
4012 hs
->join_total
= str
? enabled_string(str
) : 0;
4013 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_ALERT_NEW
, RECDB_QSTRING
);
4014 hs
->alert_new
= str
? enabled_string(str
) : 0;
4015 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_LAST_ACTIVE
, RECDB_QSTRING
);
4016 hs
->last_active
= str
? atoi(str
) : now
;
4018 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_SUSPENDED
, RECDB_QSTRING
);
4019 hs
->suspended
= str
? atoi(str
) : 0;
4020 if (hs
->suspended
) {
4021 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_EXPIRY
, RECDB_QSTRING
);
4022 hs
->expiry
= str
? atoi(str
) : 0;
4023 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_ISSUED
, RECDB_QSTRING
);
4024 hs
->issued
= str
? atoi(str
) : 0;
4025 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_SUSPENDER
, RECDB_QSTRING
);
4026 hs
->suspender
= str
? str
: 0;
4027 str
= database_get_data(GET_RECORD_OBJECT(br
), KEY_REASON
, RECDB_QSTRING
);
4028 hs
->reason
= str
? str
: 0;
4031 dict_foreach(users
, user_read_helper
, hs
);
4033 requests
= database_get_data(GET_RECORD_OBJECT(br
), KEY_REQUESTS
, RECDB_OBJECT
);
4035 dict_foreach(requests
, request_read_helper
, hs
);
4037 if(hs
->suspended
&& hs
->expiry
)
4038 timeq_add(hs
->expiry
, helpserv_expire_suspension
, hs
);
4044 helpserv_saxdb_read(struct dict
*conf_db
) {
4048 if ((object
= database_get_data(conf_db
, KEY_BOTS
, RECDB_OBJECT
))) {
4049 dict_foreach(object
, helpserv_bot_read
, NULL
);
4052 str
= database_get_data(conf_db
, KEY_LAST_STATS_UPDATE
, RECDB_QSTRING
);
4053 last_stats_update
= str
? (time_t)strtol(str
, NULL
, 0) : now
;
4057 static void helpserv_conf_read(void) {
4061 if (!(conf_node
= conf_get_data(HELPSERV_CONF_NAME
, RECDB_OBJECT
))) {
4062 log_module(HS_LOG
, LOG_ERROR
, "config node `%s' is missing or has wrong type", HELPSERV_CONF_NAME
);
4066 str
= database_get_data(conf_node
, "db_backup_freq", RECDB_QSTRING
);
4067 helpserv_conf
.db_backup_frequency
= str
? ParseInterval(str
) : 7200;
4069 str
= database_get_data(conf_node
, "description", RECDB_QSTRING
);
4070 helpserv_conf
.description
= str
? str
: "Help Queue Manager";
4072 str
= database_get_data(conf_node
, "reqlogfile", RECDB_QSTRING
);
4073 if (str
&& strlen(str
))
4074 helpserv_conf
.reqlogfile
= str
;
4076 helpserv_conf
.reqlogfile
= NULL
;
4078 str
= database_get_data(conf_node
, "expiration", RECDB_QSTRING
);
4079 helpserv_conf
.expire_age
= ParseInterval(str
? str
: "60d");
4080 str
= database_get_data(conf_node
, "user_escape", RECDB_QSTRING
);
4081 helpserv_conf
.user_escape
= str
? str
[0] : '@';
4087 if (helpserv_conf
.reqlogfile
4088 && !(reqlog_f
= fopen(helpserv_conf
.reqlogfile
, "a"))) {
4089 log_module(HS_LOG
, LOG_ERROR
, "Unable to open request logfile (%s): %s", helpserv_conf
.reqlogfile
, strerror(errno
));
4093 static struct helpserv_cmd
*
4094 helpserv_define_func(const char *name
, helpserv_func_t
*func
, enum helpserv_level access
, long flags
) {
4095 struct helpserv_cmd
*cmd
= calloc(1, sizeof(struct helpserv_cmd
));
4097 cmd
->access
= access
;
4101 dict_insert(helpserv_func_dict
, name
, cmd
);
4106 /* Drop requests that persist until part when a user leaves the chan */
4107 static void handle_part(struct modeNode
*mn
, UNUSED_ARG(const char *reason
)) {
4108 struct helpserv_botlist
*botlist
;
4109 struct helpserv_userlist
*userlist
;
4110 const int from_opserv
= 0; /* for helpserv_notice */
4113 if ((botlist
= dict_find(helpserv_bots_bychan_dict
, mn
->channel
->name
, NULL
))) {
4114 for (i
=0; i
< botlist
->used
; i
++) {
4115 struct helpserv_bot
*hs
;
4118 hs
= botlist
->list
[i
];
4121 if (hs
->persist_types
[PERSIST_T_REQUEST
] != PERSIST_PART
)
4124 for (it
=dict_first(hs
->requests
); it
; it
=iter_next(it
)) {
4125 struct helpserv_request
*req
= iter_data(it
);
4127 if (mn
->user
!= req
->user
)
4129 if (req
->text
->used
) {
4130 helpserv_message(hs
, mn
->user
, MSGTYPE_REQ_DROPPED
);
4131 helpserv_msguser(mn
->user
, "HSMSG_REQ_DROPPED_PART", mn
->channel
->name
, req
->id
);
4132 if (req
->helper
&& (hs
->notify
>= NOTIFY_DROP
))
4133 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_REQ_DROP_PART", req
->id
, mn
->user
->nick
);
4135 helpserv_log_request(req
, "Dropped");
4136 dict_remove(hs
->requests
, iter_key(it
));
4142 if (mn
->user
->handle_info
&& (userlist
= dict_find(helpserv_users_byhand_dict
, mn
->user
->handle_info
->handle
, NULL
))) {
4143 for (i
=0; i
< userlist
->used
; i
++) {
4144 struct helpserv_user
*hs_user
= userlist
->list
[i
];
4145 struct helpserv_bot
*hs
= hs_user
->hs
;
4148 if ((hs
->helpserv
== NULL
) || (hs
->helpchan
!= mn
->channel
) || find_handle_in_channel(hs
->helpchan
, mn
->user
->handle_info
, mn
->user
))
4151 /* In case of the clock being set back for whatever reason,
4152 * minimize penalty. Don't duplicate this in handle_quit because
4153 * when users quit, handle_part is called for every channel first.
4155 if (hs_user
->join_time
&& (hs_user
->join_time
< now
)) {
4156 hs_user
->time_per_week
[0] += (unsigned int)(now
- hs_user
->join_time
);
4157 hs_user
->time_per_week
[4] += (unsigned int)(now
- hs_user
->join_time
);
4159 hs_user
->join_time
= 0;
4161 for (it
=dict_first(hs
->requests
); it
; it
=iter_next(it
)) {
4162 struct helpserv_request
*req
=iter_data(it
);
4164 if ((hs
->persist_types
[PERSIST_T_HELPER
] == PERSIST_PART
)
4165 && (req
->helper
== hs_user
)) {
4166 char reason
[CHANNELLEN
+ 8];
4167 sprintf(reason
, "parted %s", mn
->channel
->name
);
4168 helpserv_page_helper_gone(hs
, req
, reason
);
4172 if (hs
->intervals
[INTERVAL_EMPTY_INTERVAL
] && hs_user
->level
>= HlHelper
) {
4175 if ((num_trials
= find_helpchan_helpers(hs
)) >= 0) {
4176 unsigned int num_unh
;
4177 struct helpserv_request
*unh
;
4179 for (num_unh
=0, unh
=hs
->unhandled
; unh
; num_unh
++)
4180 unh
= unh
->next_unhandled
;
4183 helpserv_page(PGSRC_ALERT
, "HSMSG_PAGE_FIRSTONLYTRIALALERT", hs
->helpchan
->name
, mn
->user
->nick
, num_trials
, num_unh
);
4185 helpserv_page(PGSRC_ALERT
, "HSMSG_PAGE_FIRSTEMPTYALERT", hs
->helpchan
->name
, mn
->user
->nick
, num_unh
);
4187 if (num_unh
|| !hs
->req_on_join
) {
4188 timeq_del(0, run_empty_interval
, hs
, TIMEQ_IGNORE_WHEN
);
4189 timeq_add(now
+ hs
->intervals
[INTERVAL_EMPTY_INTERVAL
], run_empty_interval
, hs
);
4197 /* Drop requests that persist until part or quit when a user quits. Otherwise
4198 * set req->user to null (it's no longer valid) if they have a handle,
4199 * and drop it if they don't (nowhere to store the request).
4201 * Unassign requests where req->helper persists until the helper parts or
4203 static void handle_quit(struct userNode
*user
, UNUSED_ARG(struct userNode
*killer
), UNUSED_ARG(const char *why
)) {
4204 struct helpserv_reqlist
*reqlist
;
4205 struct helpserv_userlist
*userlist
;
4208 if (IsLocal(user
)) {
4209 struct helpserv_bot
*hs
;
4210 if ((hs
= dict_find(helpserv_bots_dict
, user
->nick
, NULL
))) {
4211 hs
->helpserv
= NULL
;
4216 if ((reqlist
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
))) {
4218 for (i
=0; i
< n
; i
++) {
4219 struct helpserv_request
*req
= reqlist
->list
[0];
4221 if ((req
->hs
->persist_types
[PERSIST_T_REQUEST
] == PERSIST_QUIT
) || !req
->handle
) {
4223 sprintf(buf
, "%lu", req
->id
);
4225 if (req
->helper
&& (req
->hs
->notify
>= NOTIFY_DROP
))
4226 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_REQ_DROP_QUIT", req
->id
, req
->user
->nick
);
4228 helpserv_log_request(req
, "Dropped");
4229 dict_remove(req
->hs
->requests
, buf
);
4232 req
->parent_nick_list
= NULL
;
4233 helpserv_reqlist_remove(reqlist
, req
);
4235 if (req
->helper
&& (req
->hs
->notify
>= NOTIFY_USER
))
4236 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_USER_QUIT", req
->id
, user
->nick
);
4240 dict_remove(helpserv_reqs_bynick_dict
, user
->nick
);
4243 if (user
->handle_info
&& (userlist
= dict_find(helpserv_users_byhand_dict
, user
->handle_info
->handle
, NULL
))) {
4244 for (i
=0; i
< userlist
->used
; i
++) {
4245 struct helpserv_user
*hs_user
= userlist
->list
[i
];
4246 struct helpserv_bot
*hs
= hs_user
->hs
;
4249 if ((hs
->helpserv
== NULL
) || user
->next_authed
|| (user
->handle_info
->users
!= user
))
4252 for (it
=dict_first(hs
->requests
); it
; it
=iter_next(it
)) {
4253 struct helpserv_request
*req
=iter_data(it
);
4255 if ((hs
->persist_types
[PERSIST_T_HELPER
] == PERSIST_QUIT
) && (req
->helper
== hs_user
)) {
4256 helpserv_page_helper_gone(hs
, req
, "disconnected");
4263 static void associate_requests_bybot(struct helpserv_bot
*hs
, struct userNode
*user
, int force_greet
) {
4264 struct helpserv_reqlist
*reqlist
, *hand_reqlist
=NULL
;
4265 struct helpserv_request
*newest
=NULL
, *nicknewest
=NULL
;
4267 const int from_opserv
= 0; /* For helpserv_notice */
4269 if (!(user
->handle_info
&& (hand_reqlist
= dict_find(helpserv_reqs_byhand_dict
, user
->handle_info
->handle
, NULL
))) && !force_greet
) {
4273 reqlist
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
);
4276 for (i
=0; i
< hand_reqlist
->used
; i
++) {
4277 struct helpserv_request
*req
=hand_reqlist
->list
[i
];
4279 if (req
->user
|| (req
->hs
!= hs
))
4284 reqlist
= helpserv_reqlist_alloc();
4285 dict_insert(helpserv_reqs_bynick_dict
, user
->nick
, reqlist
);
4287 req
->parent_nick_list
= reqlist
;
4288 helpserv_reqlist_append(reqlist
, req
);
4290 if (req
->helper
&& (hs
->notify
>= NOTIFY_USER
))
4291 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_USER_FOUND", req
->id
, user
->nick
);
4293 if (!newest
|| (newest
->opened
< req
->opened
))
4298 /* If it's supposed to force a greeting, only bail out if there are no
4299 * requests at all. If it's not supposed to force a greeting, bail out if
4300 * nothing was changed. */
4301 if (!(newest
|| (force_greet
&& reqlist
)))
4304 /* Possible conditions here:
4305 * 1. newest == NULL, force_greeting == 1, reqlist != NULL
4306 * 2. newest != NULL, force_greeting doesn't matter, reqlist != NULL */
4308 /* Figure out which request will get their next message */
4309 for (i
=0; i
< reqlist
->used
; i
++) {
4310 struct helpserv_request
*req
=reqlist
->list
[i
];
4315 if (!nicknewest
|| (nicknewest
->opened
< req
->opened
))
4318 if (hs
->auto_voice
&& req
->helper
)
4320 struct mod_chanmode change
;
4321 mod_chanmode_init(&change
);
4323 change
.args
[0].mode
= MODE_VOICE
;
4324 if ((change
.args
[0].u
.member
= GetUserMode(hs
->helpchan
, user
)))
4325 mod_chanmode_announce(hs
->helpserv
, hs
->helpchan
, &change
);
4329 if ((force_greet
&& nicknewest
) || (newest
&& (nicknewest
== newest
))) {
4330 /* Let the user know. Either the user is forced to be greeted, or the
4331 * above has changed which request will get their next message. */
4332 helpserv_msguser(user
, "HSMSG_GREET_EXISTING_REQ", hs
->helpchan
->name
, nicknewest
->id
);
4336 static void associate_requests_bychan(struct chanNode
*chan
, struct userNode
*user
, int force_greet
) {
4337 struct helpserv_botlist
*botlist
;
4340 if (!(botlist
= dict_find(helpserv_bots_bychan_dict
, chan
->name
, NULL
)))
4343 for (i
=0; i
< botlist
->used
; i
++)
4344 associate_requests_bybot(botlist
->list
[i
], user
, force_greet
);
4348 /* Greet users upon joining a helpserv channel (if greeting is set) and set
4349 * req->user to the user joining for all requests owned by the user's handle
4350 * (if any) with a req->user == NULL */
4351 static int handle_join(struct modeNode
*mNode
) {
4352 struct userNode
*user
= mNode
->user
;
4353 struct chanNode
*chan
= mNode
->channel
;
4354 struct helpserv_botlist
*botlist
;
4356 const int from_opserv
= 0; /* for helpserv_notice */
4361 if (!(botlist
= dict_find(helpserv_bots_bychan_dict
, chan
->name
, NULL
)))
4364 for (i
=0; i
< botlist
->used
; i
++) {
4365 struct helpserv_bot
*hs
=botlist
->list
[i
];
4367 if (user
->handle_info
) {
4368 struct helpserv_user
*hs_user
;
4370 if ((hs_user
= dict_find(hs
->users
, user
->handle_info
->handle
, NULL
))) {
4371 if (!hs_user
->join_time
)
4372 hs_user
->join_time
= now
;
4374 if (hs
->join_total
) {
4375 if (hs_user
->level
>= HlHelper
) {
4377 struct helpserv_request
*req
;
4379 for (req
= hs
->unhandled
, total
=0; req
; req
= req
->next_unhandled
, total
++) ;
4382 helpserv_notice(user
, "HSMSG_REQUESTS_OPEN", total
, hs
->helpserv
->nick
, hs
->helpserv
->nick
);
4386 if (hs_user
->level
>= HlHelper
&& hs
->intervals
[INTERVAL_EMPTY_INTERVAL
] && hs
->helpchan_empty
) {
4387 hs
->helpchan_empty
= 0;
4388 timeq_del(0, run_empty_interval
, hs
, TIMEQ_IGNORE_WHEN
);
4389 helpserv_page(PGSRC_ALERT
, "HSMSG_PAGE_EMPTYNOMORE", user
->nick
, hs
->helpchan
->name
);
4391 continue; /* Don't want helpers to have request-on-join */
4395 if (self
->burst
&& !hs
->req_on_join
)
4398 associate_requests_bybot(hs
, user
, 1);
4400 helpserv_message(hs
, user
, MSGTYPE_GREETING
);
4402 /* Make sure this is at the end (because of the continues) */
4403 if (hs
->req_on_join
) {
4404 struct helpserv_reqlist
*reqlist
;
4407 if ((reqlist
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
))) {
4408 for (j
=0; j
< reqlist
->used
; j
++)
4409 if (reqlist
->list
[i
]->hs
== hs
)
4411 if (j
< reqlist
->used
)
4415 create_request(user
, hs
, 1);
4421 /* Update helpserv_reqs_bynick_dict upon nick change */
4422 static void handle_nickchange(struct userNode
*user
, const char *old_nick
) {
4423 struct helpserv_reqlist
*reqlist
;
4426 if (!(reqlist
= dict_find(helpserv_reqs_bynick_dict
, old_nick
, NULL
)))
4429 /* Don't free the list when we switch it over to the new nick. */
4430 dict_remove2(helpserv_reqs_bynick_dict
, old_nick
, 1);
4431 dict_insert(helpserv_reqs_bynick_dict
, user
->nick
, reqlist
);
4433 for (i
=0; i
< reqlist
->used
; i
++) {
4434 struct helpserv_request
*req
=reqlist
->list
[i
];
4436 if (req
->helper
&& (req
->hs
->notify
>= NOTIFY_USER
))
4437 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_USER_NICK", req
->id
, old_nick
, user
->nick
);
4441 /* Also update helpserv_reqs_byhand_dict upon handle rename */
4442 static void handle_nickserv_rename(struct handle_info
*handle
, const char *old_handle
) {
4443 struct helpserv_reqlist
*reqlist
;
4444 struct helpserv_userlist
*userlist
;
4447 /* First, rename the handle in the requests dict */
4448 if ((reqlist
= dict_find(helpserv_reqs_byhand_dict
, old_handle
, NULL
))) {
4449 /* Don't free the list */
4450 dict_remove2(helpserv_reqs_byhand_dict
, old_handle
, 1);
4451 dict_insert(helpserv_reqs_byhand_dict
, handle
->handle
, reqlist
);
4454 /* Second, rename the handle in the users dict */
4455 if ((userlist
= dict_find(helpserv_users_byhand_dict
, old_handle
, NULL
))) {
4456 dict_remove2(helpserv_users_byhand_dict
, old_handle
, 1);
4458 for (i
=0; i
< userlist
->used
; i
++)
4459 dict_remove2(userlist
->list
[i
]->hs
->users
, old_handle
, 1);
4461 dict_insert(helpserv_users_byhand_dict
, handle
->handle
, userlist
);
4462 for (i
=0; i
< userlist
->used
; i
++)
4463 dict_insert(userlist
->list
[i
]->hs
->users
, handle
->handle
, userlist
->list
[i
]);
4467 for (i
=0; i
< reqlist
->used
; i
++) {
4468 struct helpserv_request
*req
=reqlist
->list
[i
];
4470 if (req
->helper
&& (req
->hs
->notify
>= NOTIFY_HANDLE
))
4471 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_HAND_RENAME", req
->id
, old_handle
, handle
->handle
);
4476 /* Deals with two cases:
4477 * 1. No handle -> handle
4478 * - Bots with a request assigned to both the user (w/o handle) and the
4479 * handle can exist in this case. When a message is sent,
4480 * helpserv_usermsg will append it to the most recently opened request.
4481 * - Requests assigned to the handle are NOT assigned to the user, since
4482 * multiple people can auth to the same handle at once. Wait for them to
4483 * join / privmsg before setting req->user.
4484 * 2. Handle -> handle
4485 * - Generally avoided, but sometimes the code may allow this.
4486 * - Requests that persist only until part/quit are brought along to the
4488 * - Requests that persist until closed (stay saved with the handle) are
4489 * left with the old handle. This is to prevent the confusing situation
4490 * where some requests are carried over to the new handle, and some are
4491 * left (because req->handle is the same for all of them, but only some
4492 * have req->user set).
4493 * - In either of the above cases, if a user is on a bot's userlist and has
4494 * requests assigned to them, it will give them a list. */
4495 static void handle_nickserv_auth(struct userNode
*user
, struct handle_info
*old_handle
) {
4496 struct helpserv_reqlist
*reqlist
, *dellist
=NULL
, *hand_reqlist
, *oldhand_reqlist
;
4497 struct helpserv_userlist
*userlist
;
4500 const int from_opserv
= 0; /* for helpserv_notice */
4502 if (!user
->handle_info
)
4503 return; /* Authed user is quitting */
4505 if ((userlist
= dict_find(helpserv_users_byhand_dict
, user
->handle_info
->handle
, NULL
))) {
4506 for (i
=0; i
< userlist
->used
; i
++) {
4507 struct helpserv_user
*hs_user
= userlist
->list
[i
];
4508 struct helpserv_bot
*hs
= hs_user
->hs
;
4509 struct helpserv_reqlist helper_reqs
;
4510 struct helpfile_table tbl
;
4512 if (!hs_user
->join_time
&& find_handle_in_channel(hs
->helpchan
, hs_user
->handle
, NULL
))
4513 hs_user
->join_time
= now
;
4515 helpserv_reqlist_init(&helper_reqs
);
4517 for (it
=dict_first(hs
->requests
); it
; it
=iter_next(it
)) {
4518 struct helpserv_request
*req
=iter_data(it
);
4520 if (req
->helper
== hs_user
)
4521 helpserv_reqlist_append(&helper_reqs
, req
);
4524 if (helper_reqs
.used
) {
4525 tbl
.length
= helper_reqs
.used
+1;
4527 tbl
.flags
= TABLE_NO_FREE
;
4528 tbl
.contents
= alloca(tbl
.length
* sizeof(*tbl
.contents
));
4529 tbl
.contents
[0] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
4530 tbl
.contents
[0][0] = "Bot";
4531 tbl
.contents
[0][1] = "ID#";
4532 tbl
.contents
[0][2] = "Nick";
4533 tbl
.contents
[0][3] = "Account";
4534 tbl
.contents
[0][4] = "Opened";
4536 for (j
=1; j
<= helper_reqs
.used
; j
++) {
4537 struct helpserv_request
*req
=helper_reqs
.list
[j
-1];
4538 char reqid
[12], timestr
[MAX_LINE_SIZE
];
4540 tbl
.contents
[j
] = alloca(tbl
.width
* sizeof(**tbl
.contents
));
4541 tbl
.contents
[j
][0] = req
->hs
->helpserv
->nick
;
4542 sprintf(reqid
, "%lu", req
->id
);
4543 tbl
.contents
[j
][1] = strdup(reqid
);
4544 tbl
.contents
[j
][2] = req
->user
? req
->user
->nick
: "Not online";
4545 tbl
.contents
[j
][3] = req
->handle
? req
->handle
->handle
: "Not authed";
4546 strftime(timestr
, MAX_LINE_SIZE
, HSFMT_TIME
, localtime(&req
->opened
));
4547 tbl
.contents
[j
][4] = strdup(timestr
);
4550 helpserv_notice(user
, "HSMSG_REQLIST_AUTH");
4551 table_send(hs
->helpserv
, user
->nick
, 0, NULL
, tbl
);
4553 for (j
=1; j
<= helper_reqs
.used
; j
++) {
4554 free((char *)tbl
.contents
[j
][1]);
4555 free((char *)tbl
.contents
[j
][4]);
4559 helpserv_reqlist_clean(&helper_reqs
);
4564 if (!(reqlist
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
))) {
4565 for (i
=0; i
< user
->channels
.used
; i
++)
4566 associate_requests_bychan(user
->channels
.list
[i
]->channel
, user
, 0);
4570 if (!(hand_reqlist
= dict_find(helpserv_reqs_byhand_dict
, user
->handle_info
->handle
, NULL
))) {
4571 hand_reqlist
= helpserv_reqlist_alloc();
4572 dict_insert(helpserv_reqs_byhand_dict
, user
->handle_info
->handle
, hand_reqlist
);
4576 dellist
= helpserv_reqlist_alloc();
4577 oldhand_reqlist
= dict_find(helpserv_reqs_byhand_dict
, old_handle
->handle
, NULL
);
4579 oldhand_reqlist
= NULL
;
4582 for (i
=0; i
< reqlist
->used
; i
++) {
4583 struct helpserv_request
*req
= reqlist
->list
[i
];
4584 struct helpserv_bot
*hs
=req
->hs
;
4586 if (!old_handle
|| hs
->persist_types
[PERSIST_T_REQUEST
] == PERSIST_PART
|| hs
->persist_types
[PERSIST_T_REQUEST
] == PERSIST_QUIT
) {
4587 /* The request needs to be assigned to the new handle; either it
4588 * only persists until part/quit (so it makes sense to keep it as
4589 * close to the user as possible, and if it's made persistent later
4590 * then it's attached to the new handle) or there is no old handle.
4593 req
->handle
= user
->handle_info
;
4595 req
->parent_hand_list
= hand_reqlist
;
4596 helpserv_reqlist_append(hand_reqlist
, req
);
4598 if (oldhand_reqlist
) {
4599 if (oldhand_reqlist
->used
== 1) {
4600 dict_remove(helpserv_reqs_byhand_dict
, old_handle
->handle
);
4601 oldhand_reqlist
= NULL
;
4603 helpserv_reqlist_remove(oldhand_reqlist
, req
);
4608 char buf
[CHANNELLEN
+ 14];
4610 if (hs
->persist_types
[PERSIST_T_REQUEST
] == PERSIST_PART
) {
4611 sprintf(buf
, "part channel %s", hs
->helpchan
->name
);
4613 strcpy(buf
, "quit irc");
4616 helpserv_msguser(user
, "HSMSG_REQ_AUTH_MOVED", user
->handle_info
->handle
, hs
->helpchan
->name
, req
->id
, old_handle
->handle
, buf
);
4617 if (req
->helper
&& (hs
->notify
>= NOTIFY_HANDLE
))
4618 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_HAND_MOVE", req
->id
, user
->handle_info
->handle
, old_handle
->handle
);
4620 if (req
->helper
&& (hs
->notify
>= NOTIFY_HANDLE
))
4621 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_HAND_AUTH", req
->id
, user
->nick
, user
->handle_info
->handle
);
4625 req
->parent_nick_list
= NULL
;
4626 /* Would rather not mess with the list while iterating through
4628 helpserv_reqlist_append(dellist
, req
);
4630 helpserv_msguser(user
, "HSMSG_REQ_AUTH_STUCK", user
->handle_info
->handle
, hs
->helpchan
->name
, req
->id
, old_handle
->handle
);
4631 if (req
->helper
&& (hs
->notify
>= NOTIFY_HANDLE
))
4632 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_HAND_STUCK", req
->id
, user
->nick
, user
->handle_info
->handle
, old_handle
->handle
);
4637 if (dellist
->used
) {
4638 if (dellist
->used
== reqlist
->used
) {
4639 dict_remove(helpserv_reqs_bynick_dict
, user
->nick
);
4641 for (i
=0; i
< dellist
->used
; i
++)
4642 helpserv_reqlist_remove(reqlist
, dellist
->list
[i
]);
4645 helpserv_reqlist_free(dellist
);
4648 for (i
=0; i
< user
->channels
.used
; i
++)
4649 associate_requests_bychan(user
->channels
.list
[i
]->channel
, user
, 0);
4653 /* Disassociate all requests from the handle. If any have req->user == NULL
4654 * then give them to the user doing the unregistration (if not an oper/helper)
4655 * otherwise the first nick it finds authed (it lets them know about this). If
4656 * there are no users authed to the handle online, the requests are lost. This
4657 * may result in the user having >1 request/bot, and messages go to the most
4658 * recently opened request.
4660 * Also, remove the user from all bots that it has access in.
4661 * helpserv_del_user() will take care of unassigning the requests. */
4662 static void handle_nickserv_unreg(struct userNode
*user
, struct handle_info
*handle
) {
4663 struct helpserv_reqlist
*hand_reqlist
;
4664 struct helpserv_userlist
*userlist
;
4666 const int from_opserv
= 0; /* for helpserv_notice */
4667 struct helpserv_bot
*hs
; /* for helpserv_notice */
4669 if ((userlist
= dict_find(helpserv_users_byhand_dict
, handle
->handle
, NULL
))) {
4672 /* Each time helpserv_del_user is called, that entry is going to be
4673 * taken out of userlist... so this should cope with that */
4674 for (i
=0; i
< n
; i
++) {
4675 struct helpserv_user
*hs_user
=userlist
->list
[0];
4676 helpserv_del_user(hs_user
->hs
, hs_user
);
4680 if (!(hand_reqlist
= dict_find(helpserv_reqs_byhand_dict
, handle
->handle
, NULL
))) {
4684 n
= hand_reqlist
->used
;
4685 for (i
=0; i
< n
; i
++) {
4686 struct helpserv_request
*req
=hand_reqlist
->list
[0];
4690 req
->parent_hand_list
= NULL
;
4691 helpserv_reqlist_remove(hand_reqlist
, req
);
4692 if (user
&& req
->helper
&& (hs
->notify
>= NOTIFY_HANDLE
))
4693 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_HAND_UNREG", req
->id
, handle
->handle
, user
->nick
);
4697 /* This is probably an expire. Silently remove everything. */
4700 if (req
->helper
&& (hs
->notify
>= NOTIFY_DROP
))
4701 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_REQ_DROP_UNREGGED", req
->id
, req
->handle
->handle
);
4702 sprintf(buf
, "%lu", req
->id
);
4703 helpserv_log_request(req
, "Account unregistered");
4704 dict_remove(req
->hs
->requests
, buf
);
4705 } else if (user
->handle_info
== handle
) {
4707 if (!(req
->parent_nick_list
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
))) {
4708 req
->parent_nick_list
= helpserv_reqlist_alloc();
4709 dict_insert(helpserv_reqs_bynick_dict
, user
->nick
, req
->parent_nick_list
);
4711 helpserv_reqlist_append(req
->parent_nick_list
, req
);
4713 if (hs
->persist_types
[PERSIST_T_REQUEST
] == PERSIST_CLOSE
)
4714 helpserv_msguser(req
->user
, "HSMSG_REQ_WARN_UNREG", handle
->handle
, hs
->helpchan
->name
, req
->id
);
4716 if (handle
->users
) {
4717 req
->user
= handle
->users
;
4719 if (!(req
->parent_nick_list
= dict_find(helpserv_reqs_bynick_dict
, req
->user
->nick
, NULL
))) {
4720 req
->parent_nick_list
= helpserv_reqlist_alloc();
4721 dict_insert(helpserv_reqs_bynick_dict
, req
->user
->nick
, req
->parent_nick_list
);
4723 helpserv_reqlist_append(req
->parent_nick_list
, req
);
4725 helpserv_msguser(req
->user
, "HSMSG_REQ_ASSIGNED_UNREG", handle
->handle
, hs
->helpchan
->name
, req
->id
);
4726 if (req
->helper
&& (hs
->notify
>= NOTIFY_USER
))
4727 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_USER_MOVE", req
->id
, handle
->handle
, req
->user
->nick
);
4731 helpserv_notice(user
, "HSMSG_REQ_DROPPED_UNREG", handle
->handle
, hs
->helpchan
->name
, req
->id
);
4732 if (req
->helper
&& (hs
->notify
>= NOTIFY_DROP
))
4733 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_REQ_DROP_UNREGGED", req
->id
, req
->handle
->handle
);
4734 sprintf(buf
, "%lu", req
->id
);
4735 helpserv_log_request(req
, "Account unregistered");
4736 dict_remove(req
->hs
->requests
, buf
);
4742 dict_remove(helpserv_reqs_byhand_dict
, handle
->handle
);
4745 static void handle_nickserv_merge(struct userNode
*user
, struct handle_info
*handle_to
, struct handle_info
*handle_from
) {
4746 struct helpserv_reqlist
*reqlist_from
, *reqlist_to
;
4749 reqlist_to
= dict_find(helpserv_reqs_byhand_dict
, handle_to
->handle
, NULL
);
4751 if ((reqlist_from
= dict_find(helpserv_reqs_byhand_dict
, handle_from
->handle
, NULL
))) {
4752 for (i
=0; i
< reqlist_from
->used
; i
++) {
4753 struct helpserv_request
*req
=reqlist_from
->list
[i
];
4756 reqlist_to
= helpserv_reqlist_alloc();
4757 dict_insert(helpserv_reqs_byhand_dict
, handle_to
->handle
, reqlist_to
);
4759 req
->parent_hand_list
= reqlist_to
;
4760 req
->handle
= handle_to
;
4761 helpserv_reqlist_append(reqlist_to
, req
);
4763 dict_remove(helpserv_reqs_byhand_dict
, handle_from
->handle
);
4767 for (i
=0; i
< reqlist_to
->used
; i
++) {
4768 struct helpserv_request
*req
=reqlist_to
->list
[i
];
4770 if (req
->helper
&& (req
->hs
->notify
>= NOTIFY_HANDLE
)) {
4771 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_HAND_MERGE", req
->id
, handle_to
->handle
, handle_from
->handle
, user
->nick
);
4777 static void handle_nickserv_allowauth(struct userNode
*user
, struct userNode
*target
, struct handle_info
*handle
) {
4778 struct helpserv_reqlist
*reqlist
;
4781 if ((reqlist
= dict_find(helpserv_reqs_bynick_dict
, target
->nick
, NULL
))) {
4782 for (i
=0; i
< reqlist
->used
; i
++) {
4783 struct helpserv_request
*req
=reqlist
->list
[i
];
4785 if (req
->helper
&& (req
->hs
->notify
>= NOTIFY_HANDLE
)) {
4787 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_ALLOWAUTH", req
->id
, target
->nick
, user
->nick
, handle
->handle
);
4789 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_UNALLOWAUTH", req
->id
, target
->nick
, user
->nick
);
4796 static void handle_nickserv_failpw(struct userNode
*user
, struct handle_info
*handle
) {
4797 struct helpserv_reqlist
*reqlist
;
4800 if ((reqlist
= dict_find(helpserv_reqs_bynick_dict
, user
->nick
, NULL
))) {
4801 for (i
=0; i
< reqlist
->used
; i
++) {
4802 struct helpserv_request
*req
=reqlist
->list
[i
];
4803 if (req
->helper
&& (req
->hs
->notify
>= NOTIFY_HANDLE
))
4804 helpserv_notify(req
->helper
, "HSMSG_NOTIFY_FAILPW", req
->id
, user
->nick
, handle
->handle
);
4809 static time_t helpserv_next_stats(time_t after_when
) {
4810 struct tm
*timeinfo
= localtime(&after_when
);
4812 /* This works because mktime(3) says it will accept out-of-range values
4813 * and fix them for us. tm_wday and tm_yday are ignored. */
4814 timeinfo
->tm_mday
++;
4816 /* We want to run stats at midnight (local time). */
4817 timeinfo
->tm_sec
= timeinfo
->tm_min
= timeinfo
->tm_hour
= 0;
4819 return mktime(timeinfo
);
4822 /* If data != NULL, then don't add to the timeq */
4823 static void helpserv_run_stats(time_t when
) {
4825 struct helpserv_bot
*hs
;
4826 struct helpserv_user
*hs_user
;
4828 dict_iterator_t it
, it2
;
4830 last_stats_update
= when
;
4831 localtime_r(&when
, &when_s
);
4832 for (it
=dict_first(helpserv_bots_dict
); it
; it
=iter_next(it
)) {
4835 for (it2
=dict_first(hs
->users
); it2
; it2
=iter_next(it2
)) {
4836 hs_user
= iter_data(it2
);
4838 /* Skip the helper if it's not their week-start day. */
4839 if (hs_user
->week_start
!= when_s
.tm_wday
)
4842 /* Adjust their credit if they are in-channel at rollover. */
4843 if (hs_user
->join_time
) {
4844 hs_user
->time_per_week
[0] += when
- hs_user
->join_time
;
4845 hs_user
->time_per_week
[4] += when
- hs_user
->join_time
;
4846 hs_user
->join_time
= when
;
4849 /* Shift everything */
4850 for (i
=3; i
> 0; i
--) {
4851 hs_user
->time_per_week
[i
] = hs_user
->time_per_week
[i
-1];
4852 hs_user
->picked_up
[i
] = hs_user
->picked_up
[i
-1];
4853 hs_user
->closed
[i
] = hs_user
->closed
[i
-1];
4854 hs_user
->reassigned_from
[i
] = hs_user
->reassigned_from
[i
-1];
4855 hs_user
->reassigned_to
[i
] = hs_user
->reassigned_to
[i
-1];
4858 /* Reset it for this week */
4859 hs_user
->time_per_week
[0] = hs_user
->picked_up
[0] = hs_user
->closed
[0] = hs_user
->reassigned_from
[0] = hs_user
->reassigned_to
[0] = 0;
4864 static void helpserv_timed_run_stats(UNUSED_ARG(void *data
)) {
4865 helpserv_run_stats(now
);
4866 timeq_add(helpserv_next_stats(now
), helpserv_timed_run_stats
, data
);
4870 helpserv_define_option(const char *name
, helpserv_option_func_t
*func
) {
4871 dict_insert(helpserv_option_dict
, name
, func
);
4874 static void helpserv_db_cleanup(void) {
4876 unreg_part_func(handle_part
);
4877 unreg_del_user_func(handle_quit
);
4878 close_helpfile(helpserv_helpfile
);
4879 dict_delete(helpserv_func_dict
);
4880 dict_delete(helpserv_option_dict
);
4881 dict_delete(helpserv_usercmd_dict
);
4882 dict_delete(helpserv_bots_dict
);
4883 dict_delete(helpserv_bots_bychan_dict
);
4884 dict_delete(helpserv_reqs_bynick_dict
);
4885 dict_delete(helpserv_reqs_byhand_dict
);
4886 dict_delete(helpserv_users_byhand_dict
);
4892 int helpserv_init() {
4893 HS_LOG
= log_register_type("HelpServ", "file:helpserv.log");
4894 conf_register_reload(helpserv_conf_read
);
4896 helpserv_func_dict
= dict_new();
4897 dict_set_free_data(helpserv_func_dict
, free
);
4898 helpserv_define_func("HELP", cmd_help
, HlNone
, CMD_NOT_OVERRIDE
|CMD_IGNORE_EVENT
);
4899 helpserv_define_func("LIST", cmd_list
, HlTrial
, CMD_NEED_BOT
|CMD_IGNORE_EVENT
);
4900 helpserv_define_func("NEXT", cmd_next
, HlTrial
, CMD_NEED_BOT
|CMD_NEVER_FROM_OPSERV
);
4901 helpserv_define_func("PICKUP", cmd_pickup
, HlTrial
, CMD_NEED_BOT
|CMD_NEVER_FROM_OPSERV
);
4902 helpserv_define_func("REASSIGN", cmd_reassign
, HlManager
, CMD_NEED_BOT
|CMD_NEVER_FROM_OPSERV
);
4903 helpserv_define_func("CLOSE", cmd_close
, HlTrial
, CMD_NEED_BOT
|CMD_NEVER_FROM_OPSERV
);
4904 helpserv_define_func("SHOW", cmd_show
, HlTrial
, CMD_NEED_BOT
|CMD_IGNORE_EVENT
);
4905 helpserv_define_func("ADDNOTE", cmd_addnote
, HlTrial
, CMD_NEED_BOT
);
4906 helpserv_define_func("ADDOWNER", cmd_addowner
, HlOper
, CMD_NEED_BOT
|CMD_FROM_OPSERV_ONLY
);
4907 helpserv_define_func("DELOWNER", cmd_deluser
, HlOper
, CMD_NEED_BOT
|CMD_FROM_OPSERV_ONLY
);
4908 helpserv_define_func("ADDTRIAL", cmd_addtrial
, HlManager
, CMD_NEED_BOT
);
4909 helpserv_define_func("ADDHELPER", cmd_addhelper
, HlManager
, CMD_NEED_BOT
);
4910 helpserv_define_func("ADDMANAGER", cmd_addmanager
, HlOwner
, CMD_NEED_BOT
);
4911 helpserv_define_func("GIVEOWNERSHIP", cmd_giveownership
, HlOwner
, CMD_NEED_BOT
);
4912 helpserv_define_func("DELUSER", cmd_deluser
, HlManager
, CMD_NEED_BOT
);
4913 helpserv_define_func("HELPERS", cmd_helpers
, HlNone
, CMD_NEED_BOT
);
4914 helpserv_define_func("WLIST", cmd_wlist
, HlNone
, CMD_NEED_BOT
);
4915 helpserv_define_func("MLIST", cmd_mlist
, HlNone
, CMD_NEED_BOT
);
4916 helpserv_define_func("HLIST", cmd_hlist
, HlNone
, CMD_NEED_BOT
);
4917 helpserv_define_func("TLIST", cmd_tlist
, HlNone
, CMD_NEED_BOT
);
4918 helpserv_define_func("CLVL", cmd_clvl
, HlManager
, CMD_NEED_BOT
);
4919 helpserv_define_func("PAGE", cmd_page
, HlTrial
, CMD_NEED_BOT
);
4920 helpserv_define_func("SET", cmd_set
, HlHelper
, CMD_NEED_BOT
);
4921 helpserv_define_func("STATS", cmd_stats
, HlTrial
, CMD_NEED_BOT
);
4922 helpserv_define_func("STATSREPORT", cmd_statsreport
, HlManager
, CMD_NEED_BOT
);
4923 helpserv_define_func("UNREGISTER", cmd_unregister
, HlOwner
, CMD_NEED_BOT
);
4924 helpserv_define_func("READHELP", cmd_readhelp
, HlOper
, CMD_FROM_OPSERV_ONLY
);
4925 helpserv_define_func("REGISTER", cmd_register
, HlOper
, CMD_FROM_OPSERV_ONLY
);
4926 helpserv_define_func("MOVE", cmd_move
, HlOper
, CMD_FROM_OPSERV_ONLY
|CMD_NEED_BOT
);
4927 helpserv_define_func("BOTS", cmd_bots
, HlOper
, CMD_FROM_OPSERV_ONLY
|CMD_IGNORE_EVENT
);
4928 helpserv_define_func("EXPIRE", cmd_expire
, HlOper
, CMD_FROM_OPSERV_ONLY
);
4929 helpserv_define_func("SUSPEND", cmd_suspend
, HlOper
, CMD_FROM_OPSERV_ONLY
);
4930 helpserv_define_func("UNSUSPEND", cmd_unsuspend
, HlOper
, CMD_FROM_OPSERV_ONLY
);
4931 helpserv_define_func("WEEKSTART", cmd_weekstart
, HlTrial
, CMD_NEED_BOT
);
4933 helpserv_option_dict
= dict_new();
4934 helpserv_define_option("PAGETARGET", opt_pagetarget_command
);
4935 helpserv_define_option("ALERTPAGETARGET", opt_pagetarget_alert
);
4936 helpserv_define_option("STATUSPAGETARGET", opt_pagetarget_status
);
4937 helpserv_define_option("PAGE", opt_pagetype
);
4938 helpserv_define_option("PAGETYPE", opt_pagetype
);
4939 helpserv_define_option("ALERTPAGETYPE", opt_alert_page_type
);
4940 helpserv_define_option("STATUSPAGETYPE", opt_status_page_type
);
4941 helpserv_define_option("GREETING", opt_greeting
);
4942 helpserv_define_option("REQOPENED", opt_req_opened
);
4943 helpserv_define_option("REQASSIGNED", opt_req_assigned
);
4944 helpserv_define_option("REQCLOSED", opt_req_closed
);
4945 helpserv_define_option("IDLEDELAY", opt_idle_delay
);
4946 helpserv_define_option("WHINEDELAY", opt_whine_delay
);
4947 helpserv_define_option("WHINEINTERVAL", opt_whine_interval
);
4948 helpserv_define_option("EMPTYINTERVAL", opt_empty_interval
);
4949 helpserv_define_option("STALEDELAY", opt_stale_delay
);
4950 helpserv_define_option("REQPERSIST", opt_request_persistence
);
4951 helpserv_define_option("HELPERPERSIST", opt_helper_persistence
);
4952 helpserv_define_option("NOTIFICATION", opt_notification
);
4953 helpserv_define_option("REQMAXLEN", opt_req_maxlen
);
4954 helpserv_define_option("IDWRAP", opt_id_wrap
);
4955 helpserv_define_option("PRIVMSGONLY", opt_privmsg_only
);
4956 helpserv_define_option("REQONJOIN", opt_req_on_join
);
4957 helpserv_define_option("AUTOVOICE", opt_auto_voice
);
4958 helpserv_define_option("AUTODEVOICE", opt_auto_devoice
);
4959 helpserv_define_option("JOINTOTAL", opt_join_total
);
4960 helpserv_define_option("ALERTNEW", opt_alert_new
);
4962 helpserv_usercmd_dict
= dict_new();
4963 dict_insert(helpserv_usercmd_dict
, "CLOSEREQ", usercmd_close
);
4964 dict_insert(helpserv_usercmd_dict
, "HELP", usercmd_help
);
4965 dict_insert(helpserv_usercmd_dict
, "HELPER", usercmd_helper
);
4966 dict_insert(helpserv_usercmd_dict
, "SHOWREQ", usercmd_show
);
4967 dict_insert(helpserv_usercmd_dict
, "WAIT", usercmd_wait
);
4969 helpserv_bots_dict
= dict_new();
4970 dict_set_free_data(helpserv_bots_dict
, helpserv_free_bot
);
4972 helpserv_bots_bychan_dict
= dict_new();
4973 dict_set_free_data(helpserv_bots_bychan_dict
, helpserv_botlist_free
);
4975 helpserv_reqs_bynick_dict
= dict_new();
4976 dict_set_free_data(helpserv_reqs_bynick_dict
, helpserv_reqlist_free
);
4977 helpserv_reqs_byhand_dict
= dict_new();
4978 dict_set_free_data(helpserv_reqs_byhand_dict
, helpserv_reqlist_free
);
4980 helpserv_users_byhand_dict
= dict_new();
4981 dict_set_free_data(helpserv_users_byhand_dict
, helpserv_userlist_free
);
4983 saxdb_register("HelpServ", helpserv_saxdb_read
, helpserv_saxdb_write
);
4984 helpserv_helpfile_read();
4986 /* Make up for downtime... though this will only really affect the
4988 if (last_stats_update
&& (helpserv_next_stats(last_stats_update
) < now
)) {
4989 time_t statsrun
= last_stats_update
;
4990 while ((statsrun
= helpserv_next_stats(statsrun
)) < now
)
4991 helpserv_run_stats(statsrun
);
4993 timeq_add(helpserv_next_stats(now
), helpserv_timed_run_stats
, NULL
);
4995 reg_join_func(handle_join
);
4996 reg_part_func(handle_part
); /* also deals with kick */
4997 reg_nick_change_func(handle_nickchange
);
4998 reg_del_user_func(handle_quit
);
5000 reg_auth_func(handle_nickserv_auth
);
5001 reg_handle_rename_func(handle_nickserv_rename
);
5002 reg_unreg_func(handle_nickserv_unreg
);
5003 reg_allowauth_func(handle_nickserv_allowauth
);
5004 reg_failpw_func(handle_nickserv_failpw
);
5005 reg_handle_merge_func(handle_nickserv_merge
);
5007 reg_exit_func(helpserv_db_cleanup
);
5009 helpserv_module
= module_register("helpserv", HS_LOG
, HELPSERV_HELPFILE_NAME
, helpserv_expand_variable
);
5010 modcmd_register(helpserv_module
, "helpserv", cmd_helpserv
, 1, MODCMD_REQUIRE_AUTHED
|MODCMD_NO_LOG
|MODCMD_NO_DEFAULT_BIND
, "level", "800", NULL
);
5011 message_register_table(msgtab
);
5016 helpserv_finalize(void) {