name: Broken site support
-description: Report broken or misfunctioning site
+description: Report issue with yt-dlp on a supported site
labels: [triage, site-bug]
body:
+ %(no_skip)s
- type: checkboxes
id: checklist
attributes:
description: |
Carefully read and work through this check list in order to prevent the most common mistakes and misuse of yt-dlp:
options:
- - label: I'm reporting a broken site
+ - label: I'm reporting that yt-dlp is broken on a **supported** site
required: true
- - label: I've verified that I'm running yt-dlp version **%(version)s**. ([update instructions](https://github.com/yt-dlp/yt-dlp#update))
+ - label: I've verified that I have **updated yt-dlp to nightly or master** ([update instructions](https://github.com/yt-dlp/yt-dlp#update-channels))
required: true
- - label: I've checked that all provided URLs are alive and playable in a browser
+ - label: I've checked that all provided URLs are playable in a browser with the same IP and same login details
required: true
- - label: I've checked that all URLs and arguments with special characters are [properly quoted or escaped](https://github.com/ytdl-org/youtube-dl#video-url-contains-an-ampersand-and-im-getting-some-strange-output-1-2839-or-v-is-not-recognized-as-an-internal-or-external-command)
+ - label: I've checked that all URLs and arguments with special characters are [properly quoted or escaped](https://github.com/yt-dlp/yt-dlp/wiki/FAQ#video-url-contains-an-ampersand--and-im-getting-some-strange-output-1-2839-or-v-is-not-recognized-as-an-internal-or-external-command)
required: true
- - label: I've searched the [bugtracker](https://github.com/yt-dlp/yt-dlp/issues?q=) for similar issues including closed ones. DO NOT post duplicates
+ - label: I've searched [known issues](https://github.com/yt-dlp/yt-dlp/issues/3766) and the [bugtracker](https://github.com/yt-dlp/yt-dlp/issues?q=) for similar issues **including closed ones**. DO NOT post duplicates
required: true
- label: I've read the [guidelines for opening an issue](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#opening-an-issue)
required: true
id: region
attributes:
label: Region
- description: "Enter the region the site is accessible from"
- placeholder: "India"
+ description: Enter the country/region that the site is accessible from
+ placeholder: India
- type: textarea
id: description
attributes:
- label: Description
- description: |
- Provide an explanation of your issue in an arbitrary form.
- Provide any additional information, any suggested solutions, and as much context and examples as possible
- placeholder: WRITE DESCRIPTION HERE
- validations:
- required: true
- - type: textarea
- id: log
- attributes:
- label: Verbose log
- description: |
- Provide the complete verbose output of yt-dlp **that clearly demonstrates the problem**.
- Add the `-Uv` flag to your command line you run yt-dlp with (`yt-dlp -Uv <your command line>`), copy the WHOLE output and insert it below.
- It should look similar to this:
- placeholder: |
- [debug] Command-line config: ['-Uv', 'http://www.youtube.com/watch?v=BaW_jenozKc']
- [debug] Portable config file: yt-dlp.conf
- [debug] Portable config: ['-i']
- [debug] Encodings: locale cp1252, fs utf-8, stdout utf-8, stderr utf-8, pref cp1252
- [debug] yt-dlp version %(version)s (exe)
- [debug] Python version 3.8.8 (CPython 64bit) - Windows-10-10.0.19041-SP0
- [debug] exe versions: ffmpeg 3.0.1, ffprobe 3.0.1
- [debug] Optional libraries: Cryptodome, keyring, mutagen, sqlite, websockets
- [debug] Proxy map: {}
- yt-dlp is up to date (%(version)s)
- <more lines>
- render: shell
+ label: Provide a description that is worded well enough to be understood
+ description: See [is-the-description-of-the-issue-itself-sufficient](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#is-the-description-of-the-issue-itself-sufficient)
+ placeholder: Provide any additional information, any suggested solutions, and as much context and examples as possible
validations:
required: true
+ %(verbose)s
projects / yt-dlp.git / blobdiff