Add blog post about services issues and password security

[irc/freenode/web-7.0.git] / content / news / 2014-10-29-user-enabled-sendpass.md

diff --git a/content/news/2014-10-29-user-enabled-sendpass.md b/content/news/2014-10-29-user-enabled-sendpass.md
index 86797966ace6ed386b97ea76ff8c13c6a807760f..73672ab51c5f72e7ea36e883706b4048cfafa2a2 100644 (file)
--- a/content/news/2014-10-29-user-enabled-sendpass.md
+++ b/content/news/2014-10-29-user-enabled-sendpass.md
@@ -1,16 +1,19 @@
+---
 author: njan
 date: 2014-10-29 21:20:17+00:00
 slug: user-enabled-sendpass
 title: User-enabled sendpass
-categories:
-- freenode
-- philosophy
-- technical
+category: freenode
+category: philosophy
+category: technical
+imported: yes
 ---
-
 As a network, we feel it is hugely important to maintain close relationships with our many communities and users. Our interactions with users in #freenode and elsewhere on the network, fielding support requests and assisting users, help build and maintain these relationships.
+
 But we're constantly looking for things to change and make better, and one of the pieces of feedback we've had is that users would like a little automation - and the ability to be able to resolve some of their own support requests.
+
 We recognise that allowing users to generate their own password reset e-mails brings us in line with other registration systems online and may provide a higher quality of service.
+
 So for now, if you are having difficulties accessing your account, you can generate your own password reset e-mail using the following command:
 
     
@@ -18,4 +21,5 @@ So for now, if you are having difficulties accessing your account, you can gener
 
 
 This command will only work with an offline account (i.e. it won't work if a client is logged into your account via NickServ), and should obviously only be used on an account that you believe is yours.
+
 We will be keeping an eye on how this feature is used, and may retain it permanently if it proves to be helpful and non-harmful!