Update 2016-03-22-new-website.md

[irc/freenode/web-7.0.git] / content / news / 2008-08-28-freenode-autovoice-trial.md

diff --git a/content/news/2008-08-28-freenode-autovoice-trial.md b/content/news/2008-08-28-freenode-autovoice-trial.md
index 8fe2e133a7cfcb46ed9d7e8042c50d947cb75060..0e0f96df4ecbdbbe9afd4b2b0b22999d8c44db5e 100644 (file)
--- a/content/news/2008-08-28-freenode-autovoice-trial.md
+++ b/content/news/2008-08-28-freenode-autovoice-trial.md
@@ -1,12 +1,10 @@
 author: skenmy
 date: 2008-08-28 11:00:51+00:00
 slug: freenode-autovoice-trial
-title: '#freenode: Autovoice Trial'
-categories:
-- community
-- freenode
+title: #freenode: Autovoice Trial
+category: community
+category: freenode
 ---
-
 It's been a while since we touched the layout of #freenode - we are generally quite pleased with how things run in there! However, we believe that it needs to be easier for a user to identify a member of staff when they join the channel - our current system of using a mixture of
 
 
@@ -22,5 +20,7 @@ It's been a while since we touched the layout of #freenode - we are generally qu
 
 
 is both confusing and cumbersome for users who may be unfamiliar with how IRC works. So, as of today, we are implementing a trial change to #freenode, whereby all online staff (not just those who are flagged on /stats p) will be autovoiced (+v) on #freenode.
+
 /stats p will still give a list of on call staffers, so don't worry about that. The change is intended to help users, new and old alike, to recognise staff and find support when they need it. To many users, especially those not familar with the freenode ethos, it is strange coming into a help channel and finding no operators.
+
 It is important to note that those users who provide help in #freenode are more than welcome to continue doing so - we appreciate the assistance you provide us to those repetitive questions! freenode will only be able to offer support through staffers, however, and these will always be voiced (+v) in #freenode.