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Commit | Line | Data |
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1 | --- | |
2 | author: ilbelkyr | |
3 | date: 2018-05-26 17:12:00+00:00 | |
4 | slug: services-maintenance-password-security | |
5 | title: Services maintenance and password security | |
6 | category: general | |
7 | category: freenode | |
8 | --- | |
9 | We recently took our services (NickServ and friends) offline for maintenance to | |
10 | ensure encrypted storage of the services database. | |
11 | ||
12 | During this process, we accidentally started services with an empty database. | |
13 | While we quickly realized the mistake, a large number of users were already | |
14 | logged out before we stopped the process, receiving a message like "Account | |
15 | *youruser* dropped, forcing logout". Services were quickly restored to normal | |
16 | afterwards and people were able to log in to their accounts as before. We would | |
17 | like to apologize for the disruption and confusion this may have caused. | |
18 | ||
19 | Unfortunately, some people have used this opportunity to spread some | |
20 | misinformation, claiming that "all passwords have been released". This is not | |
21 | the case; there has been no threat to account security due to this incident. | |
22 | Additionally, we do not store passwords in a recoverable form at all. | |
23 | ||
24 | In any case, we do recommend using a unique and secure password not shared with | |
25 | other online services. If you wish to change your password, you may do so using | |
26 | the command `/msg NickServ SET PASSWORD <newpassword>` while logged in (replacing | |
27 | `<newpassword>` with the password you wish to set). You might wish to consider | |
28 | using a password manager as well, such as [KeePassXC](https://keepassxc.org/). | |
29 | ||
30 | We do take security and privacy very seriously. Notifications about any actual | |
31 | security breaches would appear on this site, as well as in global notices sent | |
32 | out by members of staff (identified by a `freenode/staff/` cloak). | |
33 | ||
34 | Apologies for the confusion and thank you for using freenode! |