[irc/freenode/web-7.0.git] / content / kb / using / sendpass.md

Title: Resetting your Password
---

If you have forgotten the password for your NickServ account and are unable to 
log in to it, you can send a password reset mail to the email address on your
account with:

    /msg NickServ SENDPASS youraccountnamehere

You should receive an email containing a command with a password reset key,
which you can use on IRC to reset your password.

If you do not receive the email, please check your spam folders etc.

If you already have an outstanding password reset mail, you cannot send another,
but you can contact freenode staff in #freenode (or find them on /stats p) for
assistance.

Password resets do not work if someone is currently logged in to the account.
If you are logged in to your account already and need to change its password,
you should instead use the following command:

    /msg NickServ SET PASSWORD newpasswordhere

If your account is compromised and you are unable to change or reset the
password, please contact freenode staff in #freenode or /stats p as soon as
possible for assistance.
Commit	Line	Data
4f416715	1	Title: Resetting your Password
e008620f DP	2	---
e008620f DP	3
4ccc1c11 D	4	If you have forgotten the password for your NickServ account and are unable to
	5	log in to it, you can send a password reset mail to the email address on your
	6	account with:
e008620f DP	7
	8	/msg NickServ SENDPASS youraccountnamehere
	9
4ccc1c11 D	10	You should receive an email containing a command with a password reset key,
4ccc1c11 D	11	which you can use on IRC to reset your password.
e008620f DP	12
	13	If you do not receive the email, please check your spam folders etc.
	14
	15	If you already have an outstanding password reset mail, you cannot send another,
	16	but you can contact freenode staff in #freenode (or find them on /stats p) for
	17	assistance.
4ccc1c11 D	18
	19	Password resets do not work if someone is currently logged in to the account.
	20	If you are logged in to your account already and need to change its password,
	21	you should instead use the following command:
	22
	23	/msg NickServ SET PASSWORD newpasswordhere
	24
	25	If your account is compromised and you are unable to change or reset the
	26	password, please contact freenode staff in #freenode or /stats p as soon as
	27	possible for assistance.