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1name: Site support request
2description: Request support for a new site
3labels: [triage, site-request]
4body:
115add43 5 - type: checkboxes
6 attributes:
7 label: DO NOT REMOVE OR SKIP THE ISSUE TEMPLATE
8 description: Fill all fields even if you think it is irrelevant for the issue
9 options:
a5387729 10 - label: I understand that I will be **blocked** if I *intentionally* remove or skip any mandatory\* field
115add43 11 required: true
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12 - type: checkboxes
13 id: checklist
14 attributes:
15 label: Checklist
16 description: |
17 Carefully read and work through this check list in order to prevent the most common mistakes and misuse of yt-dlp:
18 options:
19 - label: I'm reporting a new site support request
20 required: true
cc0619f6 21 - label: I've verified that I'm running yt-dlp version **2023.07.06** ([update instructions](https://github.com/yt-dlp/yt-dlp#update)) or later (specify commit)
27f817a8 22 required: true
24146491 23 - label: I've checked that all provided URLs are playable in a browser with the same IP and same login details
27f817a8 24 required: true
17ffed18 25 - label: I've checked that none of provided URLs [violate any copyrights](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#is-the-website-primarily-used-for-piracy) or contain any [DRM](https://en.wikipedia.org/wiki/Digital_rights_management) to the best of my knowledge
27f817a8 26 required: true
a5387729 27 - label: I've searched [known issues](https://github.com/yt-dlp/yt-dlp/issues/3766) and the [bugtracker](https://github.com/yt-dlp/yt-dlp/issues?q=) for similar issues **including closed ones**. DO NOT post duplicates
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28 required: true
29 - label: I've read the [guidelines for opening an issue](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#opening-an-issue)
30 required: true
31 - label: I've read about [sharing account credentials](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#are-you-willing-to-share-account-details-if-needed) and am willing to share it if required
32 - type: input
33 id: region
34 attributes:
35 label: Region
ca9f1df2 36 description: Enter the country/region that the site is accessible from
37 placeholder: India
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38 - type: textarea
39 id: example-urls
40 attributes:
41 label: Example URLs
42 description: |
49a57e70 43 Provide all kinds of example URLs for which support should be added
b69fd25c 44 placeholder: |
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45 - Single video: https://www.youtube.com/watch?v=BaW_jenozKc
46 - Single video: https://youtu.be/BaW_jenozKc
47 - Playlist: https://www.youtube.com/playlist?list=PL4lCao7KL_QFVb7Iudeipvc2BCavECqzc
48 validations:
49 required: true
50 - type: textarea
51 id: description
52 attributes:
ca9f1df2 53 label: Provide a description that is worded well enough to be understood
f2df4071 54 description: See [is-the-description-of-the-issue-itself-sufficient](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#is-the-description-of-the-issue-itself-sufficient)
ca9f1df2 55 placeholder: Provide any additional information, any suggested solutions, and as much context and examples as possible
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56 validations:
57 required: true
ca9f1df2 58 - type: checkboxes
59 id: verbose
60 attributes:
61 label: Provide verbose output that clearly demonstrates the problem
62 options:
63 - label: Run **your** yt-dlp command with **-vU** flag added (`yt-dlp -vU <your command line>`)
64 required: true
5b28cef7 65 - label: "If using API, add `'verbose': True` to `YoutubeDL` params instead"
66 required: false
ca9f1df2 67 - label: Copy the WHOLE output (starting with `[debug] Command-line config`) and insert it below
68 required: true
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69 - type: textarea
70 id: log
71 attributes:
ca9f1df2 72 label: Complete Verbose Output
27f817a8 73 description: |
ca9f1df2 74 It should start like this:
27f817a8 75 placeholder: |
ca9f1df2 76 [debug] Command-line config: ['-vU', 'test:youtube']
77 [debug] Portable config "yt-dlp.conf": ['-i']
78 [debug] Encodings: locale cp65001, fs utf-8, pref cp65001, out utf-8, error utf-8, screen utf-8
cc0619f6 79 [debug] yt-dlp version 2023.07.06 [9d339c4] (win32_exe)
ca9f1df2 80 [debug] Python 3.8.10 (CPython 64bit) - Windows-10-10.0.22000-SP0
81 [debug] Checking exe version: ffmpeg -bsfs
82 [debug] Checking exe version: ffprobe -bsfs
83 [debug] exe versions: ffmpeg N-106550-g072101bd52-20220410 (fdk,setts), ffprobe N-106624-g391ce570c8-20220415, phantomjs 2.1.1
84 [debug] Optional libraries: Cryptodome-3.15.0, brotli-1.0.9, certifi-2022.06.15, mutagen-1.45.1, sqlite3-2.6.0, websockets-10.3
27f817a8 85 [debug] Proxy map: {}
ca9f1df2 86 [debug] Fetching release info: https://api.github.com/repos/yt-dlp/yt-dlp/releases/latest
cc0619f6 87 Latest version: 2023.07.06, Current version: 2023.07.06
88 yt-dlp is up to date (2023.07.06)
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89 <more lines>
90 render: shell
91 validations:
92 required: true