X-Git-Url: https://jfr.im/git/irc/freenode/web-7.0.git/blobdiff_plain/849bdd6fcf742e61b375b8548ec648aa90622273..e04c9d68ec80a93e3c46d493c30c1b72cb64f13d:/content/news/2014-10-29-user-enabled-sendpass.md diff --git a/content/news/2014-10-29-user-enabled-sendpass.md b/content/news/2014-10-29-user-enabled-sendpass.md index 86797966a..8dc66028a 100644 --- a/content/news/2014-10-29-user-enabled-sendpass.md +++ b/content/news/2014-10-29-user-enabled-sendpass.md @@ -1,16 +1,20 @@ +--- author: njan date: 2014-10-29 21:20:17+00:00 slug: user-enabled-sendpass title: User-enabled sendpass -categories: -- freenode -- philosophy -- technical +category: freenode +category: philosophy +category: technical +imported: yes +robots: noindex --- - As a network, we feel it is hugely important to maintain close relationships with our many communities and users. Our interactions with users in #freenode and elsewhere on the network, fielding support requests and assisting users, help build and maintain these relationships. + But we're constantly looking for things to change and make better, and one of the pieces of feedback we've had is that users would like a little automation - and the ability to be able to resolve some of their own support requests. + We recognise that allowing users to generate their own password reset e-mails brings us in line with other registration systems online and may provide a higher quality of service. + So for now, if you are having difficulties accessing your account, you can generate your own password reset e-mail using the following command: @@ -18,4 +22,5 @@ So for now, if you are having difficulties accessing your account, you can gener This command will only work with an offline account (i.e. it won't work if a client is logged into your account via NickServ), and should obviously only be used on an account that you believe is yours. + We will be keeping an eye on how this feature is used, and may retain it permanently if it proves to be helpful and non-harmful!